Innovating with Conflict in times of Rapid Change

APA Indiana Chapter Presented by

Karen Valencic

Spiral Impact The Power to Get It Done With Grace

The Primary Elements:

Support

Intention

Focused Energy

Knowledge

Results are achieved Quadrant Shifting through the spiral elements.

©2004, Karen Valencic

Knowledge

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Us

The Vision Path Knowledge Me

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What statements are you currently making about this situation?

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The Vision Path Knowledge Me

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The Vision Path ME

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Stand Still

Push out of way

Sneak Around

Deal with & Go Around

Spiral Impact

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“For every action there is an equal and

opposite reaction.”

Sir Isaac Newton

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Conflict =

Strike together

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Destructive Conflict: Pushes too hard, too long, or both

Intention is to control, dominate, make wrong, or destroy

Creative Conflict: Pushes ‘just right’ for people involved

Intention is to engage for positive outcome

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Karen Valencic 03/04

Aikido The way of life through the blending of energy.

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Nurture or protect your attacker as well as yourself.

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1st Check Physical Position, then 2nd Turn your statements into questions, acknowledgements, or both

Avoid ‘why?’

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Key Learning Points

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Refer to the conflict or challenge you wrote out earlier Change those statements into questions, acknowledgements, or both. Write them here:

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Resolving conflict is rarely about who is right.

It is about acknowledgment and appreciation of differences.

Thomas F. Crum

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Summary

Destructive Creative Focus on issue or position Focus on source of issue or vision Strongest usually prevails Everyone wins

Shuts down solutions Opens up possibilities

Tremendous energy spent Requires less effort

Hammer Spiral Impact

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Spiral Impact: 5 Short Steps

First recognize: Tension or Conflict

Then:

• Turn your statements into questions, acknowledgements, or both, avoid ‘Why?’

Karen Valencic 03/04

Knowledge is Power.

Karen Valencic 03/04

Applied Knowledge is Power.

Karen Valencic 03/04

Focused Energy

Center Supply Rest

Focused Energy

Choose to be Centered

►Allows you to operate from your strength with focus, clarity, and grace

►Builds trust in relationships; fosters influence

►Balances your nonverbal communication

►Enables you to stay calm in chaos

►Increases perspective

►Strengthened through practice, practice, practice

Focused Energy

Choose to be Centered

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Moderate your desire of victory over your adversary, and

be pleased with the one over yourself.

B. Franklin

Write 5 things you intend to do to increase your level of focused energy and practice centering:

1.

2.

3.

4.

5.

Reflection

5 Short Steps

First recognize: Tension or Conflict

Then:

• Turn your statements into questions, acknowledgements, or both, avoid ‘Why?’

• Center

Spiral Impact The Power to Get It Done with Grace

Support

Intention

Focused Energy

Knowledge

©2004, Karen Valencic

317-257-0684

Vision Values Language

Center Supply Rest

Me

Y

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Intention

Vision Values Language

Karen Valencic 03/04

Immediate (now!)

Levels of Intention Intention

Bigger Picture (longer and broader range)

Deeper Personal (value, purposed based)

Karen Valencic 03/04

Immediate (to do now)

Levels of Intention Intention

Bigger Picture (goal/vision)

A sustainable safe community

Deeper Personal (your values, purpose, internal motivation)

Honor myself and others always

Actions consistent with other 2 levels

Karen Valencic 03/04

Values Credo Or Intention

Intention

4 Questions

1.Can I trust you?

2.Are you committed to excellence?

3.Do you care about and respect me?

4.Do we bring out the best in each other?

5 Short Steps

First recognize: Tension or Conflict

Then:

• Turn your statements into questions, acknowledgements, or both, avoid ‘Why?’

• Center

• Identify all Levels of Intention

Spiral Impact The Power to Get It Done with Grace

Support

Intention

Focused Energy

Knowledge

©2004, Karen Valencic

317-257-0684

Vision Values Language

Center Supply Rest

Me

Y

ou/It

U

S Techniques People Tools

Karen Valencic 03/04

Support

Techniques

People

Tools

5 Short Steps

First recognize: Tension or Conflict

Then:

• Turn your statements into questions, acknowledgements, or both, avoid ‘Why?’

• Center

• Identify all Levels of Intention

• Choose your support

Spiral Impact The Power to Get It Done with Grace

Support

Intention

Focused Energy

Knowledge

©2004, Karen Valencic

317-257-0684

Vision Values Language

Center Supply Rest

Me

Y

ou/It

U

S Techniques People Tools