innovation as a vector for change for public service broadcasters … · 2017. 6. 12. ·...
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Innovation as a Vector for Change for Public Service Broadcasters –The Big Data Project at RTBF
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Jean-Paul PHILIPPOT
General Administrator of RTBFPresident of EBU
A changing ecosystem
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1885
First 50-second
films
The Lumière
Brothers
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PRESENTATION PLAN
Innovation in Public Service Media
Technology
Contents
European cooperation projects
Big Data at RTBF
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TECHNOLOGY CHALLENGE AREAS IDENTIFIED BY EBU
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USER EXPERIENCE
DISTRIBUTION
MULTIPLATFORM PRODUCTION WORKFLOWS
DATA
CLOUD AND IP INFRASTRUCTURES
MEDIA CYBER SECURITY
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CONTENT INNOVATION
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Share ideas with the audience (BBC)
Transmedia experience (RTVE)
Virtual reality (Yle, France Télévisions)
Chatbots (RTBF)
El Ministerio del Tiempo (RTVE)
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Fully transmedia experience
First-ever (worldwide) series episode in virtual reality
Creativity on social media: users can solve cases related to the series on Instagram and WhatsApp
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Virtual Reality by Yle (Finnish Public Broadcaster) and France Télévisions
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…TO MEDIAROAD
Media Road
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Driving force of a European
Media Ecosystem
for Innovation
Promoting and sharing technology
advances
Developing joint policy positions
proactively
Networking more effectively to
exchange expertise
Forming new partnerships with key
actors
Bridging the gaps between technology and creative players
Funded by EU Horizon 2020
September 2017-September 2019
Coordination and Support ActionFacilitate research and
policy exchange and support R&D activities
Coordinate key stakeholders within the converging media sector, organize scientific and policy events and disseminate results
BIG DATA AT RTBF
Address the challenges of modernity while remaining true to the values of public service
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Algorithms play a role in building trust
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Personalization ≠ restrictive information silo
With too much personalization
key information may be missing
Alternative viewpoints may be absent
Privacy may be threatened
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5 rules to make algorithms more ethical
Avoid discrimination
Promote gender equity
Open up customers’ minds (exploration) rather than trapping them (exploitation)
Respect right of not being tracked
Educate users on algorithms
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What we do concretely at RTBF
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Design of recommendation systems follow ethical rules
Data scientists not left alone : functional specifications describe what is acceptable
Personalization will follow the concept of deliberative democracy
Focus on exploration and discovery (≠ filter bubble)
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What we do concretely at RTBF
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Recommendation systems should allow for:
Autonomy and choice
Information quality and debate
Respect of minorities and marginalised groups
Gender equity
Promotion of real alternative viewpoints
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CONCLUSION
Media consumption more and more digital : gaining online trust is key ; algorithms are instrumental
Recommendation algorithms are not neutral design them carefully and ethically
Public Service Medias have a major role to play to educate users on the role of algorithms
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THANK YOU FOR YOUR ATTENTION
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