innovations in multi-modal transit mapping margaret carragher e.i.t dr. kari watkins p.e

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Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E.

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Page 1: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Innovations in Multi-Modal Transit Mapping

Margaret Carragher E.I.T

Dr. Kari Watkins P.E.

Page 2: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Outline

Introduction

Literature Review

Methodology

Results & Conclusions

Going Forward

Page 3: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

INTRODUCTION

Intr

oduc

tion

Litera

ture

Rev

iew

Futu

re R

esea

rch

Meth

odol

ogy

Resul

ts &

Con

clusio

ns

Page 4: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Project Goal

As transit systems become multi-modal, so must their system maps.

Address multi-modal system maps

Understand rider views on system maps

Create a design guide for multi-modal, schematic maps

Page 5: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Overview

Take a new look at schematic transit mapping

Make it easier for riders to interact with information

Create user-friendly maps including bus system to encourage multi-modal travel according to riders

Examine rider reactions to these maps

Determine methodologies for producing mapsTourist/new users

Commuters

Frequency

Page 6: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Project Motivation

Zhan Guo’s Mind the Map

Schematic maps impact traveler decisions

Class projectAffect bus/system

awareness

Page 7: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Objectives

Identify riders who would benefit from multi-modal maps

Examine rider desires for frequency and/or destination maps

Examine potential effects on bus ridership

Develop methodologies for creating rider-specific maps

Page 8: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

LITERATURE REVIEW

Intro

ducti

on

Litera

ture

Rev

iew

Futu

re R

esea

rch

Resul

ts &

Con

clusio

ns

Meth

odol

ogy

Page 9: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Lit Review

Alasdair CainImportance of effective map design

Not knowing/understanding bus maps contributes to non-ridership

User Insights & PerceptionSkewed distances

Unclear maps

User perception of space

Page 10: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Interviews/Case Studies

Cities with unique transit mapsBoston

Chicago

InterviewedMap designer

Agency who dictated the design/elements/criteria

Page 11: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Boston (MBTA)

Key Bus Route Rules:

Run 7 days/week

15 min headway during peak hours

Easily connects to rail system

Reach underserviced neighborhoods

Figure Source : MBTA

Page 12: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Chicago (CTA)

Bus routes with consistent service

Categorize attractionsWhere people want to go

Places that can accommodate a lot of people

Hotels with a capacity threshold

Figure Source : CTA

Page 13: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

METHODOLOGY

Intro

ducti

on

Litera

ture

Rev

iew

Futu

re R

esea

rch

Met

hodo

logy

Resul

ts &

Con

clusio

ns

Page 14: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Methodology

On-board MARTA rail survey of transit usersRail-only users

Bus and rail users

Conducted April 30-May 4, 2012

Randomly selected participants in all stations

Asked ridership, map-based, demographic questions

356 Completed surveys

Page 15: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

About the Survey Participants

5+ times times per week

Several times per week

About once per week 2-3 times per month 1 time or less per month

Never, just today0%

10%

20%

30%

40%

50%

60%

70%

57%

21%

3%

7% 7%4%

38%

17%

5% 6% 6%

28%

Transit Ridership

Rail RidershipBus Ridership

Page 16: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

About the Survey Participants

Income

Ethnicity

Page 17: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

About the Survey Participants

Car Ownership

License Ownership

No cars; 20%

1 car; 29%2 cars;

20%

3 cars; 9%

4 cars or more; 3%

Did not answer;

16%

Yes; 66%

No; 13%

Did not an-

swer; 21%

Page 18: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

MARTA owned parking lots

No frequency criteria

Aimed at commuters

Page 19: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Based on new attractions list

Not all 30 minute headways are included, only those reaching destinations

Page 20: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Most frequent MARTA map

Frequencies 12-20 minutes

Page 21: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Existing rail map

Page 22: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

RESULTS & CONCLUSIONS

Intro

ducti

on

Litera

ture

Rev

iew

Futu

re R

esea

rch

Resul

ts &

Con

clusio

ns

Meth

odol

ogy

Page 23: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Results

Frequency vs. Popular Destinations

Most useful map

Potential future bus ridership

Page 24: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Frequency vs. Popular Destinations

Question:

Is it more important for maps to show the bus routes that reach popular destinations or buses that come often?

Results:

Frequent Service: 56%

Popular Destinations: 35%

Unsure: 10%

Popular Destinations; 35%

Frequent Service; 56%

Unsure/No answer; 10%

Page 25: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Most Useful Map

A: Park and Ride B: Popular Destinations C: 20 Minute Frequency Map

Map D: Existing Map0%

5%

10%

15%

20%

25%

30%

35%

40%

19%

26%

35%

19%

Page 26: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Bus Ridership

Question:

If one of these maps replaced the current MARTA overall map, would you ride the bus more?

Results:

Yes: 42 %

No: 49%

Unsure: 8%

Yes; 42%

No; 49%

Unsure; 8%

Page 27: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Summary & Conclusions

Riders found the maps useful

Frequency is important to riders

These maps have the potential for some bus ridership increases

Page 28: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

FUTURE RESEARCH

Intro

ducti

on

Litera

ture

Rev

iew

Futur

e Res

earc

h

Resul

ts &

Con

clusio

ns

Meth

odol

ogy

Page 29: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Future Research

Further data analysis

Examine stated preference vs. acted preference

Conduct mail home survey to reach non-riders and bus-only riders in affected areas

Create a guide for designing criteria-based maps

Page 30: Innovations in Multi-Modal Transit Mapping Margaret Carragher E.I.T Dr. Kari Watkins P.E

Questions?

Margaret Carragher E.I.T.

[email protected]

508-415-9122

Dr. Kari Watkins P.E.

[email protected]