Innovecs Success Story: CEO & HR Strategic PartnershipDeveloped by Natalia Zub and Alex Lutskiy for HR-IT Conference, May’15

…About one businessman…

This is a story…

Who returned to Ukraine from US aimed to create a company

He has nothing at the beginning…… something after one year…

And after 3 years….

It goes back to Idea…

… to a run a scalable service business in Ukraine instead of having an engineering factory

…although people usually tend to adjust ideas

8

CEO challenge

Culture and mentality of Ukraine IT industry are not built to manage and scale a global business.

“

9

CEO expectations from HR

To develop an executive management team

who can manage and scale business globally

To build professional scalable management

team to run a business based on KPIs not an

assumptions

To change the minds: managers to be always

pro company and pro client. The last thing –

pro myself/ pro team. Not vice versa

To change the way of doing business: step out

of a comfort zone and show sustainable

improvements

Meanwhile There’s another story….

About me

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I was shared an idea to change the culture. Although I had to start from my own mindset first.

“

HR takeoff runway

12

A TYPICAL HR ISSUES

No HR System, no rules and

policies

Limited resources

The HR data is unclear

CEO needs more aggressive

recruitment instead of processes

HR Processes Tree

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Corporate Culture

Motivation

Compensation & Benefits

Evaluation

Training & Development

Hiring & Contracting, On-boarding

Recruiting

Organizational structure

HR Strategy

Recruitment process, DB, employer branding

On-boarding process, DB documentation, welcome pack

Trial period training, soft skills, English

Trial period evaluation, performance evaluation

Salary reviews, bonus system, benefits, market research

Internal PR, communication, team building, events, surveys

Corporate Culture

Motivation

Compensation & Benefits

Evaluation

Training & Development

Hiring & Contracting, On-boarding

Motivation

Compensation & Benefits

Evaluation

Training & Development

Hiring & Contracting, On-boarding

10 habits

14What COO thinks I do

What PM thinks I do

What I really do

It’s Still Relatively Rare, But It Shouldn't Be

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Welfare

Assumptions

Back office

Assistance

Being a Big Brother

Defensive

People Engagement

Old school

Past

Business

Figures

Service

Consulting

Growing a leaders

Positive

Management

Engagement

Innovations

Future

Bonus

16

What CEOs Hate About HR People

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I think HR people can become too employee friendly. I value your opinion, but if I want

someone gone, you had better figure out how to make that happen. I want you to help me run

my business.  

You’re nothing more than a paper shuffler.

There’s too much of a focus on compliance and protecting me from myself. 

I hear lots of talk. I see limited results.

I don’t consider someone a good business partner when they can’t understand our finances.

You’re in HR and hate dealing with people.  You always complain, you’re always grumpy, and

it seems like you just wanted to be the boss of something.

You can’t sell. If you can’t sell the direction of my business or a job to someone, what good

are you?

I hate it when HR brings me a problem without also bringing me an answer. 

Sometimes it is necessary to “see things through the associate’s eyes” but far too many HR

professionals do not know where to draw the line on this issue.

You preach about performance reviews, yet you have no idea how to manage performance

once you get the results.

Spending a half day discussing a family medical leave issue takes me away from the parts of

the business enjoy most.  So anything that my HR team can do to minimize wasting my time

on HR is appreciated. 

Cast:

Alex Lutskiy, CEO

Natalia Zub, VP Corporate Development

Thank You!INNOVECS HEADQUARTERS6-z, Ivan Lepse AvenueKiev, Ukraine 03680 Office: +38-044-593-7794 Fax: +38 044-593-7795www.innovecs.com