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Information provided from the iPass Mobile Enterprise Report. Copyright 2011 iPass Inc. All rights reserved. iPass and the iPass logo are registered trademarks of iPass Inc.

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IT

Who’s In Charge Here?

Security

NEW RECRUITS

Human Resources

Sales and Marketing

Finance

41 percent of IT departments feel that they have less control over employee choice of devices than a year ago

58 percent feel that they have the same or more control over employee choices

73 percent of enterprises are allowing non-IT managed devices to access corporate resources

26 percent do not allow non-IT managed devices

47 percent of enterprises have changed corporate guide-lines regarding non-IT managed devices to be more accommodating due to the introduction of the iPad or Android tablets and smartphones

And who gets to use the tablet • Executives - 81 percent

• Sales - 57 percent

• Marketing - 54 percent

• Engineering - 41 percent

• Finance - 30 percent

IT ranks the top 5 most frustrating IT issues as:1. Support for a “special employee’s”

non-IT-supported devices

2. Personal mobile device onboardingand ongoing support

3. Corporate mobile device onboarding and ongoing support

4. Hardware configuration problems

5. Network security (e.g. anti-virus, firewall, VPN, etc.)

TomorrowWithin the next 12 months enterprises will issue:

• iPhone - 67 percent

• iPad - 66 percent

• Android smartphone - 64 percent

• Android tablets - 44 percent

• Windows Phone 7 - 36 percent

TodayEnterprises issue:

• BlackBerry smartphone - 77 percent

• iPhones - 52 percent

• Android smartphone - 48 percent

• iPad - 46 percent

• Windows Phone 7 - 24 percent

The rise of the tablet as a corporate device72 percent of enterprises allow the use of iPads

(35 percent iPad and 37 percent iPad 2)

51 percent actually issue iPads to their employees (26 percent iPad, and 25 percent iPad 2)

Additionally 21 percent of enterprises are currently piloting iPad 2s and Android tablets

The top 5 mobile applications that IT is investing in are:1. Wi-Fi connectivity (78 percent)

2. Secure corporate email (77 percent)

3. Office suites (58 percent)

4. Note taking (58 percent)

5. Web conferencing (51 percent)

For data connectivity charges across laptops, smartphones and tablets, enterprises spend on average: • $124 a month for an executive

• $111 a month for a sales executive

• $98 a month for a field service representative

• $89 a month for a corporate worker

46 percent of enterprises admit to experiencing a security problem related to an employee with a non-company issued device. Typical security problems include:

• Lost, stolen or misplaced phone - 38 percent

• Unsecured phone (no password, unencrypted data, etc.) - 26 percent

• Data stolen (external attack) and made public from access to a mobile device (no data loss prevention) - 5 percent

• Data leaked (internal breach) from access to a mobile device (no data loss prevention) - 4 percent

What devices do enterprises issue their employees?

61 percent of IT departments have made an exception for a non-IT-supported device for a “special employee” (an executive). 57 percent have done this more than once.

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