OFC253

Introduction to Office 365 On-boarding Experience

Eddie Chua, Onboarding Engineer

Assess

Determine the setup of your existing environment and identify any issues

Remediate

Clean up any issues that prevent your preferred deployment approach

Use

Help your users get their work done better with Office 365

Enhance

Further integrate your environment with custom apps and new capabilities

Enable

Setup Office 365 services, users and integration with your environment

Migrate

Move your mailbox data to Office 365 and configure mail flow.

Getting started

Infrastructure preparation

Service provisioning

Adoption Deployment

Usage Enhancements Data migration Trial Plan

First things first

Communication and Onboarding

FASTRACK DELIVERED BY MICROSOFT PARTNER/MCS

DELIVERED

Infrastructure preparation

Service provisioning

Adoption Deployment

Usage Enhancements Data migration

ADOPTION OFFER

Trial Plan

Getting started

MICROSOFT PARTNER/MCS

FastTrack Onboarding Center

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http://deploy.office.com/onboarding

Onboarding in the following languages:

Chinese, English, French, German, Italian, Japanese, Brazilian Portuguese and Spanish

Additional Languages coming

Why an Onboarding Center?

Vision

Mission

Onboarding Center (OBC) Overview The Onboarding Center (OBC) is a dedicated team of onboarding experts

who guide customers in onboarding their organization to Office 365

services

OBC experts include Onboarding Engineers (OE) and Onboarding

Managers (OM) who use specialized onboarding guidance,

documentation, and tools to assist the customer complete the required

provisioning and configuration tasks for each eligible service purchased

Onboarding guidance, etc. is built upon a prescriptive onboarding

approach known as FastTrack which is engineered to deliver quick and

predictable outcomes, and the best experience for customers onboarding

to Office 365

Microsoft provides enhanced onboarding support for eligible customers

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Depending on environment, these are the activities you may need to perform

Network configuration, analysis, bandwidth validation, testing, and monitoring

Technical change management approval process and supporting documentation

Rationalization and definition of group policies for user, workstation, and server management

AD DS design, installation, and configuration, including trusts and site definitions

AD clean up and remediation activities from IDFix

Infrastructure, design changes or modifications to existing on-premises messaging servers

Configuration to existing on-premises messaging servers

Coexistence with business applications

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Office 365 Adoption Offer Service promotion provided to customers to help with onboarding and adoption

Use toward remediation, migration and

adoption activities through partners

Available for all customers with

qualified 150+ seats

Includes all Office 365 workloads

Who/When Customers who buy 150+ seats of Office 365

• Office 365 Enterprise plans (E1, E3, E4)

• Exchange Online Plan 1 and Exchange Online Plan 2

• Office 365 Pro Plus, SharePoint Online standalone plans,

Lync Online standalone plans, OneDrive standalone plans

• Office 365 Government plans (G1, G3, G4)

• Paid Office 365 Education plans (A3, A4)

September 1, 2014–March 31, 2015

What

Service promotion provided to customers to help with onboarding and adoption

Activities may include

• Partner led project management of Onboarding

• Partner led data migration (email, OneDrive or SharePoint)

• Partner led remediation activities

• Partner led SharePoint, Lync, and Yammer adoption

activities

Or

• Microsoft provided mail migration

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Microsoft-provided enhanced onboarding support for eligible customers

Mailbox migration Microsoft will migrate mailboxes from the following source environments

• Single Exchange organization at Exchange 2003+

• Single Lotus Domino 7.0.3+ environment

• Single IMAP accessible email (i.e., Gmail) environment

• Single Exchange + Single IMAP, Single Domino + Single IMAP

Migration schedule and operations • Migration will be done on standardized prescheduled 24x5 basis in pre-

defined migration time slots with 3 migration time slots per migration day

• All migrations will use Microsoft cloud-based migration tools

• Post-migration report for the migration time slot is provided

to customer

Customer expectations and responsibilities • Migration schedule and specific mailboxes

• Client-side migration issue support

• End user communications

• Migration of client side data (.pst, local Outlook settings, local

contacts)

• Post migration support

• Remediation or migration of Lotus Domino applications

and application data

• Migration of mail that is in databases not based on the standard Lotus

Domino mail template

• Modifications to the IMAP4 tool for IMAP4 mail systems that are

incompatible with the tool

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Health, Readiness, and Connectivity Checks

•

•

•

FastTrack Getting Started http://deploy.office.com/getting-started

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Quick and predictable start and deployment

Personalized assistance onboarding

Provisioned and ready to use service

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FastTrack for Office 365

Getting Started 250 person/90-day E3, A3, or G3 trial subscription

Pre-populated content for both IT pros and end users

All Office 365 workloads on PC, web, and mobile devices

Seamless transition to a production environment

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Getting Started for users

Getting Started for IT

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FastTrack Getting Started experience

Deployment planning http://deploy.office.com/deployment-plan

Planning is (still) important for Office 365

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Demonstration Deployment Planning tool

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“I need help planning for my Office 365 deployment!”

—Introducing Deployment Planning Services, for Software Assurance customers

1 day and 10 day Deployment Planning Services offerings and guidance now available from

Qualified Cloud Productivity partners

Microsoft Consulting Services

Outcome of the engagement is a verified deployment plan scoped to your environment and needs

http://deploy.office.com/deployment-planning-services

Software Assurance Benefit, executed by MCS and Partners

Office 365 FastTrack planning engagements Software Assurance Benefit, executed by MCS and Partners

Your assigned Onboarding expert will contact you within 30 days of purchase

Complete a deployment plan with help from your Microsoft or partner team

Go to deploy.office.com/getting-started to provision the Getting Started content

Decide which offer you’d like to take up—either mail migration or adoption services

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