insights into the skills system | learning insights live
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Presentation from Edwina McQueen and Liz Deakin from the recent Learning Insights Live event. Looking deeper into apprenticeships and qualifications, and what these could look like in the future.TRANSCRIPT
1
AN INSIGHT INTO THE SKILLS SYSTEM
Liz Deakin & Edwina McQueen
Date: 27/02/2014
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AGENDA
The Skills System 2
What employer say 3
Opportunities for eLearning 6
Questions 10
Discussion 18
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The Skills System....How it was
How it is now
How it is likely to be
Skills Insights February 2014
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How the education system can support skills development for employers and individuals
Education at all levels needs technology that is designed for learning, teaching and assessment.
Assessment needs to provide:
• useful information to employers about quality and consistency;
• useful diagnostic feedback to individuals about their learning;
• a solid basis for transferable skills to aid progression.
Skills Insights February 2014
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The Government Skills System
• Labour Government• Level 2 entitlement• NVQs• Adults• Existing workforce• Train to Gain• Huge amounts of
public money• Sector Skills
Councils (SSC)• National Skills
Academies• Skills Pledge
• Coalition Government• Apprenticeships• Traineeships• Young People and the
Unemployed• Level 3 and above• Reducing Public
Investment • Focus on employers at the
heart of the skills system
• Employers define Standards and Assessment
• Funding direct to Employers• Apprenticeships at Level 3
and above• New to Role and
Progression• Longer Programmes with
extended off the job training• GCSEs in Maths and
English• Reducing/removal of
SSCs?
2 How it is now? 3 How it is likely to be?1 How it was?
Skills Insights February 2014
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Government agenda is all about employers....
RELEVANCEFIT FOR PURPOSE
QUALITY
RIGOUR
TRANSFERABILITY
RECOGNITION
Skills Insights February 2014
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Skills Landscape – Key Organisation and Roles
EFA SFA NAS NES
schools and FE colleges private training providers higher education
other govt
Employers
fundingallocation
regulation
teaching
userslearners
OFSTED OFQUAL
14-19 DfE19+ BISpolicy
standardsdevelopment
UKCES SSCs
C&G Other AOs
C&G
Colleges
teacher training& support
ETFTeaching Schools
C&G
SQA DFE CCEA
HEFC
qualifications and assessment
employers
Skills Insights February 2014
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Current Government Initiatives
Existing workforceEmployer involvement Increased Private investment Focus on flexibility New design principles for qualifications Mandatory reporting on progression More use of technology Employer input through industrial partnerships
2 ApprenticeshipsRichard
3 Employer OwnershipWhitehead
Technology Technology Technology
Trailblazer
Knowledge & Standards writing
Development of assessment strategies
Industry Partnership Boards
Subject Sector Experts
A focus on work preparation training.
English and maths, are seen as crucial employability skills.
A high quality work placement to develop workplace skills.
Employers can specify what they require from a traineeship and use it is an induction/on-boarding tool
1 TraineeshipsRichard
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What employerssay.....
Skills Insights February 2014
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Employer Investment
What they spend .....• £21.6bn on training....• 81% plan to maintain or increase investment in training
What on......• 85% of on job specific training• 74% on compliance training• 58% on induction training
What they want.....• 67% want more cost effective routes• 58% want vocational qualifications to be more business relevant * Data source UKCES and CBI
Skills Insights February 2014
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Employer return on investment.....
10,500 learners in 3 months
95.8% positive feedback
Cost saving of £2.7M
,
£600,000 saved in year one
2,700 Productive hours released to the firm
4.5 hours of time (not including travel time) saved per learner on average
Improving customer service by 22%
£500k of delivery saved in first year
6% improvement in like-for-like sales M&S
Skills Insights February 2014
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Employer return on investment.....
Apprentice performance improved by 142%. Based on revenue per employee this is worth £46,800 per annum
Apprenticeship retention rates are higher than for other drivers
Robert Wiseman Dairies
88% of employees report more job satisfaction
Over 30% of apprentices progressed to key positions
Reduced staff turnover
Genuinely improved the learning outcome
Over £5m in savings
45,000 achieved nationally recognised qualifications
Reported a 10% growth in sales
Skills Insights February 2014
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Employer return on investment.....
Sales and revenue per Apprentice has almost doubled
An increased value of approximately £30,000 per annum per Apprentice
Apprentice performance improved in all areas by an average of 46%Customer Satisfaction ratings for Apprentices improved by more than 10%
Dollond and Aitchison (now Boots Optician)
In the Travel Advisor role Apprentices were found to be 8% more productive than colleagues
In the 16-18 age group former Apprentices outperform colleagues by 26%
In the 19-24 age group former Apprentices outperform colleagues by 12%
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Opportunities for eLearningTo demonstrate evidence of consistency, competency and capability
Skills Insights February 2014
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What employers want....
CONSISTENCY
COMPETENCY
CAPABILITY
STANDARDISATION
TO DO THE JOB
TO A STANDARD
Committed People
Cleanliness
Service
Quality
CustomerVisits Sales Profits
Employee Engagement Customer Loyalty Business Growth
Confidence
Competence
Commitment77% 91%2004 2013
Competence86% 96%2004 2013
Confidence68% 87%2004 2013
McDonalds – The Value of Learning to the Business Example
Skills Insights February 2014
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Bringing together eLearning and Qualification
ELEARNING
ASSESSMENT
LEARNING PLATFORMS
BLENDED PROGRAMMES
QUALITY & POLICY
QUALIFICATIONS & ACCREDITATION
Skills Insights February 2014
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Innovation in technology....
Delivering learning & assessment through multiple devices.
Skills Insights February 2014
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City & Guilds Recognition......
Quality Mark
Endorsement of learning material
Accreditation of learning outcome
Organisational Quality Mark for a Learning Organisation
......Which could be used as part of an eLearning programme
Qualification
Qualifications, Traineeships and Apprenticeships
Skills Insights February 2014
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This is what we are doing to bring education system closer to skills development for the employer and the individual (MQS)
Digital delivery and management of
qualifications
Blended programme design
and creation
Functional skills Learning
resources and delivery
Integrated qualifications platform
powered by Totara
Awarding organisationapproved and
quality assured
Consultancy and training for the
team
Robust assessment mapped to
qualification
Analytics and MIto inform strategy
and funding
Skills Insights February 2014
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Thank you