arago released AutoPilot Community Edition and

announced Knowledge Community TabTab

INSIGHTS Report

Analyst: René Büst

September 23, 2013

INSIGHTS

Eliminate the Status Quo – Find your Blue Ocean

© 2013 NewAgeDisruption.com

arago AG from Frankfurt, Germany have released the AutoPilot Community Edition, a free of charge version

of its knowledge based automation solution for IT operations. The edition addressed small and midsize

businesses and startups who are not able to lift the financial act to invest in a modern automation platform.

Autopilot Community Edition

The free of charge AutoPilot edition can be used in environments with up to five systems without any limits.

With its knowledge based approach the solution uses the existing enterprise knowledge to autonomous and

dynamically automate IT operations by using capabilities like artificial intelligence, machine learning and data

analytics. The community edition based on exactly the same similar functions as the enterprise edition. The

AutoPilot initially needs to be feed with the necessary knowledge to administrate IT operations, which is

stored in the so called knowledge items. Afterwards the solution works like an autonomous administrator by

flexible and on demand combining the knowledge into tasks.

Knowledge Community TabTab

Besides five systems the AutoPilot Community Edition can be extended with up to 25 administrated systems.

For this purpose an IT expert should participate the new Knowledge Community TabTab, which will start

early 2014 and act as a platform for exchanging knowledge items. AutoPilot users are empowered to share

their knowledge items with the community and in return to get the knowledge items of other IT experts to

extend the knowledge base of their AutoPilot.

As CEO Chris Boos told me during GigaOM Structure Europe, he sees a win-win situation for all involved

with the release of both the AutoPilot Community Edition and the Knowledge Community. On the one hand

small businesses and startups obtain the capabilities to use a powerful automation solution free of charge.

On the other hand arago gets feedback from the community to enhance the AutoPilot more efficient.

Moreover Boos especially sees for IT experts the advantage to present their expertise the worldwide IT

community using TabTab.

Disruptive: Crowdsourcing for IT operations

After arago and its AutoPilot are on a good way to turn IT operations upside down, the company from

Frankfurt, Germany makes the next logical steps to preserve the important knowledge for the AutoPilot. The

Knowledge Community TabTab on the one hand becomes a knowledge platform for AutoPilot users to share

their knowledge with other users and in return extend their on knowledge base. On the other hand arago gets

the opportunity to extend the global AutoPilot knowledge base to a maximum to steadily improve the

intelligence of the overall system. For arago the advantage especially persists in the fact to obtain more and

more knowledge about not standardized and heterogeneous environments and individual applications to

wisely react much better on unplanned situations.

Small businesses and startups should consider the free use of the AutoPilot Community Edition to solely

concentrate on its core business and not to bind its important resources and staff exclusively at IT operations,

which essentially is responsible for the maintenance of the enterprise IT.

© 2013 NewAgeDisruption.com

Contact

New Age Disruption Eliminate the Status Quo – Find your Blue Ocean

Rene Buest Dipl.-Informatiker (FH) M.Sc. in IT-Management and Information Systems Koernerstrasse 30 24103 Kiel Phone: +49 (0)431 28 93 42 52 Mobile: +49 (0)173 36 49 461 E-Mail: hello@newagedisruption.com Web: http://newagedisruption.com

Twitter: @ReneBuest

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