inspiration architecture: the future of libraries
TRANSCRIPT
Inspiration Architecture T h e F u t u r e o f L i b r a r i e s
Peter Morville, Internet Librarian 2015
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The Library of Congress “To further the progress of knowledge and creativity.”
Fragmentation Fragmentation into multiple sites, domains, and identities is a major problem. Users don’t know which site to visit for which purpose.
Findability Users can’t find what they need from the home page, but most users don’t come through the front door. They enter via a web search or a deep link, and are confused by what they find. Even worse, most never use the Library, because its resources aren’t easily findable.
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Web Governance Board
Goodness
Complex
ity
Simple
Complex
Simple
Nature
Isle Royale National Park
Planning
Inspiration
Planning
Playing Practicing
“With respect to learning by failure, it’s all fun and games until someone gets a larval cyst in the brain.”
“There is a problem in discussing systems only with words. Words and sentences must, by necessity, come only one at a time in linear, logical order. Systems happen all at once. They are connected not just in one direction, but in many directions simultaneously.”
Food Scarcity(overpopluation)
T T
Inflow(birth rate)
Outflow(death rate)
Stock(population)
T T
Disease(canine parvovirus)
Immigration(via ice bridge)
Parasites(moose tick)
Weather(mild winter)
Inflow(birth rate)
Outflow(death rate)
Stock(population)
“It is the responsibility of the architect to know and concentrate on the critical few details and interfaces that really matter.”
The design and management of information systems.
Understanding the nature of information in systems.
Categories
Categories are the cornerstones of cognition and culture.
We use radio buttons when checkboxes or sliders would reveal the truth.
Connections
Hyperlinks Pages
Web
Paths Places
Space
Connections Categories
Mind
Consequences Actions
Time
“The system always kicks back.”
If you think information architecture hasn’t changed since the polar bear, you’re simply not paying attention.
“Tell me about a day in your life.”
Culture
Underlying Assumptions
Espoused Values
ArtifactsVisible organizational structures and processes (hard to decipher)
Strategies, goals, philosophies, justifications
Unconscious, taken for granted beliefs, perceptions, thoughts, feelings (source of values, action)
Three Levels of Culture
The outcome is the goal (or problem) you want to work on.
If a problem (Current state, change is needed):
- What is the outcome we are seeing?
- How do we know it’s a problem?
If a goal (Desired state):
- What is the outcome we want?
- How would we know we succeeded??
Behaviors are activities that are
observable.
- Ask people to share stories about
good (or bad) experiences they
have had with the culture.
- Look for concrete, tangible
examples.
Stated levers are explicit. They
include how people are rewarded
and punished, rules, resources and
budgets, policies, processes, physical
office layout or distribution, and
organizational structure.
Unstated levers are implicit. They include
unwritten rules, “the way we do things around
here,” routines and habits, values, beliefs, and
politics that may be unconscious or hidden. They
are not usually discussed openly, although they
may be “open secrets” that everyone knows and
discusses in private.
Use the Culture Map to explore and understand your organization’s readiness for
change or growth. You can also use the Culture Map to design new incentives and
structures that will increase your initiative’s chances of success.
Double-loop learning in organizations (and individuals) is rare.
The relationship between information and culture.
“There’s a secret about MRIs and back pain: the most common problems physicians see on MRI and attribute to back pain – herniated, ruptured, and bulging discs – are seen almost as commonly on MRIs of healthy people without back pain.”
“If you want to accelerate someone’s death, give him a personal doctor. I don’t mean provide him with a bad doctor. Just pay for him to choose his own. Any doctor will do.”
49 Roger Bannister, Iffley Road Track, Oxford, 1954
Limits
Daylighting
Daylighting
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Making the Invisible Visible
Doctoral Work
E x p l o r a t i o n
R e s e a r c h , E x p e r i m e n t ,
F i e l d w o r k
A n a l y s i s , S y n t h e s i s
W r i t i n g , E d i t i n g ,
F e e d b a c k
P u b l i s h i n g
I d e a G e n e r a t i o n
P r o m o t i o n
Methodology
Data Awareness
Network, Colleagues,
Teaching
Harvard Business Review
Conferences, Workshops, Networking
Popular Press
Literature Review
Writing
Cases
Books
Journal Articles
HBS Working Papers
Data
Fieldwork
Interviews
Observations Experiments
Research Program
Clean & Integrate Data
WorkingKnowledge
Conceptual Framework
Reading
Research Question
Google / Scholar
Books
Syllabi
Data Visualization
DataAnalysis
Global Research Centers
Harvard Business Publishing
Research Computing
Services
Software Programming
Find & Acquire:data, images,
multimedia, etc.HOLLIS
Research Exchange
Storage and Archiving
Article Databases
MBA
Stu
dent
sRe
sear
ch A
ctivi
ties
Pre-HBS Post-HBSYear 1 Year 2
CareerCourse Individual
Admissions
Recruiting
Previous Career
Orientation
Nearing Graduation- copy before losing access- academic research winds down- career search ramps up
Request Cases- via library site- hard to search
Library Overview in Class- depends on faculty invitation
InternshipPapers and Projects
FIELD 1
FIELD 2
FIELD 3
Personal Interests and Entrepreneurship
CPD: Industry 101 Presentations
CPD: Target List Presentations
CPD: Interview Presentation Prep
Map the System
Map the Context Share the Map
“Where architects use forms and spaces to design
environments for inhabitation, information architects use
nodes and links to create environments for understanding.”
Jorge Arango, Architectures (2011)
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Firmitas, Utilitas, Venustas Vitruvius, De Architectura (15 BC)
“Each step is a potential place: place to
worship, place to wash, place to sell, place
to sleep, place to die and be burned.”
Donlyn Lyndon (1962)
No house should ever be on a hill or on anything. It should be of the hill. Belonging to it.
65 The l ibrary is an act of inspirat ion archi tecture and a keystone of cul ture .
Thank You! IA Therefore I Am