instant upgrades - american airlines · to sit in business class, but charges the airpass economy...
TRANSCRIPT
Instant Upgrades
If you have questions, please contact AirPass Customer Service at (800) 433-6355 (option 1)or [email protected] a.m. - 5:30 p.m. CT, Monday – Friday.
For more information, please visit airpass.com.
Instant upgrade fares may be offered in select markets, giving members an opportunity to travel in the next higher cabin at the lower cabin rate.
These fares are often subject to fare rules that can include:
• Limited inventories
• Round-trip booking requirements
• Specific point of origin requirements so each market will be unique
On aa.com, you’ll know an instant upgrade is available when you see a reference to “Upgrade to First” or “Upgrade to Business” in the flight display on the Choose Flights page.
Each market is different, so let’s take a look at two examples.
DFW LGA 2-cabin aircraft
The Instant Upgrade column says “Upgrade to First.”
If you click “Details”, you can confirm the booking code.
Booking in “D” on a 2-cabin plane allows you to sit in First class, but charges the AirPass Economy rate.
JFK LAX 3-cabin aircraft
In this market, you may see both “Upgrade to Business” and “Upgrade to First.”
The JFK - LAX and JFK - SFO markets will only offer the “Upgrade to Business” option unless Business class is sold out, at which point the “Upgrade to First” instant upgrade option may be offered, if available.
If you click “Details”, you can confirm the booking code.
Booking in “A” on a 3-cabin plane allows you to sit in First class, but charges the AirPass Business rate.
Booking in “D” on a 3-cabin plane allows you to sit in Business class, but charges the AirPass Economy rate.
If you can’t find your desired upgrade cabin, please call Reservations for assistance. Let them know that you want to UP fare from Business to First class (or from Economy to Business).
When booking through your Travel Agency, ask for an UP fare from Main Cabin to First/Business on a 2-cabin aircraft or Business to First class on a 3-cabin aircraft.
American Airlines, AirPass, AAdvantage and the Flight Symbol logo are marks of American Airlines, Inc. oneworld is a trademark of oneworld Alliance, LLC © 2019 American Airlines, Inc. All rights reserved.