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LDR 6140 Developing the Strategic Leader, CRN: 20589
Winter 2018 6 week term – Beginning January 8th, 2018 Online Class, Course link: www.nuonline.neu.edu. If you have any difficulty, please contact the Online Help Desk (617 373 5608) Contact Information
Instructor: Professor Barbara Mitchell E-‐mail: [email protected]
Phone Number: 978-‐490-‐6725
Please use email as the primary communication method on questions related to course assignments and policy. Replies to emails and discussion board questions will be within 24 hours. Phone calls will be set up with an appointment – email first. Please text only if you have an urgent situation.
Required Textbook(s)/Materials
1. Essentials of Strategic Management (2012). Hill, C.W. and Jones, G.R.3rd edition Cengage Learning. ISBN: 978-1-111-52519-4 This book is required.
2. Food Truck Simulation: Please go to http://cb.hbsp.harvard.edu/cbmp/access/65388337 to purchase this simulation prior to week 3. The simulation is required.
3. Pearson Critical Thinking Assessment: Critical Thinking skills are the foundation of a strong Strategic Leader.
This assessment will give you feedback on your critical thinking skills. A limited free version is available at: http://www.thinkwatson.com/mythinkingstyles Please complete your assessment at the beginning of week 2. The assessment is required.
4. Additional Readings will be available in our Blackboard account or through web links. All references in the
schedule to “BB” are found in the weekly readings.
Software
• PDF Reader. Most course materials will be in PDF format. • Students must submit all assignments in Microsoft Word, Microsoft Power Point (no earlier than 2007) or PDF
format. • Kaltura Media (Instructions on how to use this software are available within the class. For further assistance
please contact Northeastern Tech Support)
Course Prerequisites Student Competencies in:
• Microsoft Word, Microsoft Excel, Microsoft Power Point and PDF are used throughout. Students are expected to
already be proficient in the use of these programs.
• Students will be expected to complete course assignments in APA Paper Format. Documents describing APA format are available online (Purdue OWL is recommended).
• A passing grade in LDR 6100 and LDR 6120
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Course Description Offers students an opportunity to build strategic thinking competencies through case analyses of relevant businesses, nonprofits, and state organizations, as well as through strategic analysis of their own career path. Students work in a consultative role with partner organizations to develop strategic action plans, to perform critical analyses of external and internal environments for a real organization, and to develop recommendations for the organization’s strategic positioning and actions. From these discussions and personal development exercises, students have an opportunity to develop an action plan for personal growth as a strategic leader.
Learning Outcomes
This course will provide you with the opportunity to:
1. Develop an understanding of organizational strategy as a dynamic process 2. Become familiar with key strategic concepts and tools. 3. Learn the fundamentals of analyzing industry dynamics, responding to competitive challenges, and
improving corporate performance by conducting an internal and external analysis for the organization. 4. Identify change strategies aimed at mobilizing support and diminishing resistance 5. Be mindful of national and international trends, issues, and political shifts they may help or hinder change
initiatives. 6. Synthesize concepts, theories, and practices into an action learning project.
In pursuing these objectives, the course will: • Use the text, cases, discussions and readings • Combine theory and practice
Course Methodology Each week you will view lecture materials, read more about the lecture topic in your course text and then you will complete assignments where you will have a chance to apply what you’ve learned. Each week, you will be expected to:
1. Review the week's learning objectives. 2. Complete all assigned readings and cases. 3. Complete all lecture materials for the week. 4. Participate in the Discussion Board. 5. Participate in team assignments, meetings and discussions. 6. Complete and submit all assignments by the due dates.
Please note the syllabus lays out an initial plan for our work and may be revised during the course to meet student’s needs and interests.
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Grading/Evaluation Standards
Student participation is required in all aspects of the course. Participation in discussions is defined very clearly as contributing throughout the week to all of the discussions in that week. Minimal preparation is reading the material, and being able to summarize what it is about, analyze what the issue is, and what you would recommend. Superior preparation involves being able to (i) summarize the situation/problem presented by the case; (ii) recommend a solution to the discussed problem; (iii) support your recommendation with relevant details and analyses; (iv) back up your sources with correctly formatted references; and (v) discuss innovative solutions, or why obvious solutions might be discounted.
The instructor reserves the right to scale grades as needed.
SIGNATURE ASSIGNMENTS DUE DATES and Late Submission of Work Each assignment is due on the date indicated - late assignments will not receive any points. There are no make-up dates or extensions for the assignments except for documented personal emergencies or special permission granted by the instructor in writing. Special permission must be requested in writing to the instructor at least two days prior to the due date of the assignment. Your grade in the course will be based on your performance on the following 5 Signature Assignments: 1) Class Engagement and Contribution/ Discussion Board, 2) a Video Presentation of your Strategic Leadership 3) a Personal Case Proposal, 4) an Action Learning Project: Group Case Study Analysis Paper and 5) the Action Learning Project Group Presentation. The weight of each element is outlined below, and the requirements for each assignment are summarized in the Syllabus below.
EVALUATION MEASURES OF SIGNATURE ASSIGNMENTS Assignment Percent Due Date*
(By 11:59 pm US Eastern)
1. Class Engagement & Discussion 25% weekly 2. Video Presentation: Strategic Leadership Reflection Video
20% 2/4/2018
3. Personal Case Proposal 15% 1/20/2018 4. Action Learning Project: Group Case Study Analysis Paper
20% 2/14/2018
5. Action Learning Project: Group Presentation
20% 2/14/2018
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SUBMISSION OF WORK & FEEDBACK TO SUBMIT YOUR WORK: In the Signature Assignments tab you will find the Assignment Link in the first folder. Click on the View/Complete Assignment link to view each assignment. Attach your completed assignments here and click Submit. Once your assignment has been graded, you will be able to view the grade and feedback provided by clicking on Tools, View Grades from the Northeastern University Online Class tab. Discussion Boards will take place weekly under the tab, Discussion Boards. Videos made through Kaltura can be added to a discussion board through the mashup option. Kaltura is supported through Northeastern Tech support. Please note: Some assignments may require that you submit your work in an Assignment Link AND a discussion board. Rubrics for the discussion boards and writing quality are attached to this syllabus. Rubrics for the remaining assignments can be found in the Signature Assignments folder. 1. CLASS ENGAGEMENT/DISCUSSION BOARD (Due Date: Weekly) Each week there is an assigned discussion topic. Students are expected to research the topic and to contribute constructive comments (ask questions, share your ideas and provide additional perspective about the topic or issue, be interested and open to different points of view) in the discussion forums throughout the week. A reminder to please be respectful and help foster a positive learning environment. Your participation will be judged on the basis of the quality and consistency of your effort. Initial discussion contribution generally must be posted by midnight Wednesday of that week. Students must also post at least two peer responses by midnight Saturday to meet the minimum discussion requirements. See each discussion board for specific due dates (there will be a tighter timeline when responding to the Simulation) and requirements. A grading rubric is can be found under the folder “Signature Assignments”. In drafting your responses, please keep the following guidelines in mind:
• Be timely in responses. • Be brief and to the point. • Make sure the answer adds substantially to the discussion. • Be collaborative, not combative. • Be positive in approaching the subject matter.
Avoid the following responses: • Simple “I agree” or “Good point” statements alone. • Off-‐topic postings. Use the “Water Cooler” forum for non-‐course-‐related discussion postings or additional postings. • Overly long threads; keep in mind everyone is busy! • Anything that could be interpreted as offensive by a fellow classmate. • Avoid off-‐color humor and language; at all times maintain courtesy and respect towards the other members of the
class.
• How do you get other students to interact with your posts? By posting to theirs! • Posting something brilliant on Saturday night is too late to generate a discussion. Please post
early, post often.
NOTE: There is an automatic 2 point deduction from your discussion board weekly grade if you do not respond to the follow-‐up questions posted by the instructor throughout the week.
2. VIDEO PRESENTATION: STRATEGIC LEADERSHIP REFLECTION VIDEO (Due Date: See Page 3)
Each student will put together a video summary presentation (instructions can be found for the Kaltura software used for creating a video under Signature Assignments). This short (7-‐10 minute video presentation, you will lose points if it exceeds 10 minutes) will include both powerpoint slides AND a video of you presenting in the corner using Kaltura, or a similar tool of your choosing (please
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note that only Kaltura is supported by tech support at Northeastern and added to a discussion board through the mashup option. If you use something else you will need to make sure fellow students can easily view the file with no additional software).
A detailed evaluation rubric can be found under Signature Assignments and will include: Content, Visual Presentation of the Summary, and Presentation Skills.
The presentation shall include:
1. Your Original Strategic POV (Point of View), at least 1 slide – What specific ideas about Strategic Leadership did you arrive with and what are your goals in advancing your knowledge in Strategic Leadership? How has that changed?
2. Reflections through the Prism of Strategic Leadership– Self-‐evaluate your skills and abilities through the weekly strategic learning skills. You must use all four of the weekly strategic leader frameworks discussed in class materials, 1 slide for each week, to discuss your self-‐awareness in strategic leadership.
o How will you use your time differently to develop your strategic leadership skills? o Include one slide just on your discussion of your Thinking Styles and discuss how will you leverage your critical
thinking strengths and expand your critical thinking skills. What will you do differently? What are the cognitive biases in your thinking? How will you manage these biases?
o What are the strategy-‐making approaches that you usually apply? o What will you do differently when you make a strategic decision? How will you avoid GroupThink?
3. Your Personal SWOT, 1-‐2 slides for your personal SWOT-‐ What are the strategic inflection points you are going through
in your career? Based on your reflections complete a personal SWOT: what are your strengths and weaknesses as viewed through the strategic leadership framework? What are your opportunities and threats? What is your personal competitive advantage?
4. Action Plan, 1-‐2 slides – Focus on your personal growth as a strategic leader. How will you leverage your strengths and improve your weaknesses? How will you handle your threats and take advantage of your opportunities? What specific actions will you undertake to strengthen your strategic leadership capabilities and achieve your goals?
5. Conclusion, 1 slide – What are the takeaways from this class and your learning journey? How is the coursework broadening your thought processes? Note: SUBMIT YOUR VIDEO BOTH IN THE ASSIGNMENT LINK AND THE APPROPRIATE DISCUSSION BOARD.
3. & 4. ACTION LEARNING PROJECT: CASE STUDY ANALYSIS (Proposal, Paper and Presentation) Due Date: See Page 3
Real-‐world case study analysis is an integral part of Developing the Strategic Leader. You will be required to study and discuss cases which are provided, develop an understanding of that particular industry and the strategic issues facing the organization. At the end of Week 2, you will be required to write one short case analysis proposal which incorporates the your proposal for a team to study strategy-‐related questions about a selected organization. Teams will then work to analyze the issue and provide recommendations. Course materials should be the foundation for all answers in this case analysis, with the inclusion of additional research and outside sources are strongly encouraged. Answers should not be based on your opinion unless specifically stated in the case question. Note: The proposal is completed individually and the Group Case Study Paper and Presentation will be completed with your assigned Team.
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1. Part 1: Personal Case Proposal: (Due Date: See page 3): Your paper must include the following (and you must use these headings within the paper):
Each student will submit a proposed case study based on their own organizations or on an organization that is of particular interest to them. The Case proposal is approximately 5-‐8 pages in length (double spaced, 12 pt font using the APA format). Submit your Personal Case Proposal in the Assignment Link folder provided under Signature Assignments. Your proposal should include the following:
a. Brief overview of the company including the products or services they provide.
b. A list of the Company’s competitors or others who provide a similar product/service in the case of a nonprofit.
c. The people in the organization who would be involved in working with the team to support information requirements, and any connections that you have to them.
d. A short description of a particular situation facing the organization that requires strategic action or decision (we should clearly understand what the team will be helping the company solve).
e. If your case is selected, you will act as a team facilitator. What skills can you bring as a team facilitator to help the team complete their Strategic Analysis and Recommendation?
f. Why you believe your proposal should be selected as a case study for the class.
Special note to future students: Students have mentioned to me that when they read this assignment they become very nervous. As one student noted, “Although the assignment cased a lot of anxiety, in the beginning, it was well worth it
and I felt a great deal of accomplishment when it was completed and excited that I saw connections so early on.“ We will cover information during the class in the first two weeks that will enable you to easily complete this assignment. A detailed evaluation rubric can be found under Signature Assignments .
2. Part 2: Group Case Study Analysis Paper and Presentation (Due Date, See Page 3):
Based on the case proposal submissions, four to five proposals will be chosen as the finalists for these action teams. Teams will then be formed to address an individual case study and provide strategic recommendations and solutions for the particular dilemma (s) facing that organization. Note: The proposal is completed individually and the Group Case Study Paper and Presentation will be completed with your assigned Team.
Part 2a, Paper: The Case Study Proposal paper is usually 10 pages in length (under no circumstances no longer than 13 pages), excluding the Appendixes and References (double-‐spaced, 12 point font). Submit your Group Case Study Analysis in the Assignment Link folder provided under Signature Assignments. Your paper must include (and you must use these headings within the paper):
a. Case Synopsis / Key Issues – A brief synopsis of the case from the “consulting” point of view, focusing on the key issues of the case and clearly specifying the objectives of the case. This is basically an “executive summary” of your findings, done in professional language.
b. Methodology and Conceptual Rigor – Detail how the information was obtained (in-‐person interviews, secondary sources, observations, company website, etc), including questions for the interviews and the respondents, if any.
c. Case Analysis -‐ Using the course materials, analyze the strategic action or decision. Focus on the details of the most relevant issues and describe briefly the least relevant. Include the following:
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• Analyze the core of the business mission and vision. How far to they correlate with the stakeholder’s expectations?
• Analyze the strategic leadership of the key stakeholders you worked with. Did you reveal any strategic biases?
• Provide an analysis of how you reached your recommendations for the key strategic issue your team was working on for the company. In addition to a SWOT you must use at least two strategic frameworks from our class or from the toolkit included in Signature Assignments folder. NOTE: This is the most important component of your submission. The case analysis should be specific.
• How does the company make strategic decisions? Is it relevant for this organization? How far do the strategic choices rely on the SWOT? Prepare a SWOT and justify it with the course concepts.
• How well do the your recommendations fit the company’s previous strategic choices?
d. Recommendations: provide a set of alternative courses of action (if you see several of them) that would resolve the case and provide a solution. Provide an outline of the plan of action, which must be a clear recommendation supported by theory and logic that can reasonably be implemented (Note: recommendations must be reasonable and specific. Don’t forget to strengthen your recommendations with articles/books/websites relevant to the topics of the course).
e. Conclusion: Conclude the paper with your final thoughts and implications of the potential usefulness of the results to the real “client” and/or to you as organizational leaders. A detailed evaluation rubric can be found under Signature Assignments.
Part 2b: Presentation (Due Date, See Page 3):
In addition to the written case analysis, authored in part by all group members an audio/visual presentation summarizing the group’s findings and recommendations must be presented to the entire class for the week 6 discussion board (you may use Powerpoint, Camtasia, Prezi, Kaltura or a similar presentation tool of the team’s choosing. Please make sure that fellow students may view it without the use of additional software. A reminder that Kaltura is supported by Northeastern’s tech support and can easily be added to the discussion board through the mashup option). The presentation should be submitted in the week 6 Discussion Board. The Presentation should be 8-‐10 minutes long (you will lose points if it is longer than 10 minutes).
A detailed evaluation rubric can be found under Signature Assignments.
A note about team projects: At this point in your academic and professional careers each person should have mastered the skills in participating in, and being accountable to, a team. If a team member is not fully participating or meeting their obligations, and the team has tried to resolve the issue directly with the member and not seen a change, the team should contact the professor. The professor retains the right to alter the individual team member’s grade to reflect the lack of participation and, in this case, the grade for the non-‐participating team member can vary dramatically from the team grade.
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Class Schedule / Topical Outline
CLASS OUTLINE THE PROFESSOR RETAINS THE RIGHT TO CHANGE THE CLASS MATERIAL BASED ON CLASS NEEDS.
TOPIC READINGS
(TO BE COMPLETED PRIOR TO CLASS)
TOPICS / WEEKLY ASSIGNMENTS
(SEE WEEKLY COURSE MATERIALS FOLDER FOR MORE DETAILS )
WEEK 1
INTRODUCTION TO STRATEGIC
MANAGEMENT
STAKEHOLDERS: MISSION
Textbook • Chapter 1-‐ The Strategy
Making Process • Introduction: Analyzing a Case
Study & Writing a Case Study Analysis
• Minicase: A Strategic Shift at Microsoft
Blackboard (BB)
• Personal SWOT (Andy Grove)
• How to use Kaltura
ü Introduction
ü Strategic Leaders
ü Strategic Leadership Skills: What Strategic Leaders do.
WEEK 2
STRATEGIC OPPORTUNITIES &
THREATS
Textbook • Chapter 2-‐ Stakeholders:
Mission, Governance and Business Ethics
• Chapter 3-‐ External Analysis: Identifying Opportunities and Threats
Blackboard (BB) • The Balanced Scorecard • Minicase: Pepsico
ü Vision, Mission and Values
ü Stakeholders ü Industry Structure, Competitive Forces, and Strategic
Groups ü Balanced Scorecard ü Case Study Proposals Due via Assignment Link*
ü Teams will be assigned during this time. Your Team may increase or decrease during the first weeks of class.
ü Strategic Leadership Skills: Critical Thinking Assessment (Pearson)
*Please see page 3 of this syllabus for the specific due date.
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CLASS OUTLINE TOPIC READINGS**
(TO BE COMPLETED PRIOR TO CLASS)
TOPICS / WEEKLY ASSIGNMENTS*
(SEE WEEKLY COURSE MATERIALS FOLDER FOR MORE DETAILS )
WEEK 3
STRATEGIC ANALYSIS &
DECISION MAKING
Textbook • Chapter 5-‐ Business Level
Strategy & Competitive Position (pp 117-‐141)
Blackboard (BB)
• What Makes Strategic Decisions Different (HBR)
• Internal Analysis • Minicase: Starbucks
ü Understanding the resources and capabilities of a firm ü Making Strategic Decisions
ü Strategic Leadership Skills: Decision Making / Avoiding GroupThink
WEEK 4
COMPETITIVE DYNAMICS
Blackboard (BB)
• How to Hedge Your Strategic Bets
• Mastering the Emergent Strategy Process
• Innovation and Entrepreneurship
• Microsoft (How the Strategy Process Killed Innovation at Microsoft)
• How to Use the Simulator
ü DB: Food Truck Simulation Learnings ü Competitive Driven Innovation ü Dealing with Ambiguity
ü Strategic Leadership Skills: Dealing with Ambiguity Strategic Leadership Reflection Video Due Via Assignment Link AND via Discussion Board at the very end of the week*
WEEK 5
STRATEGIC CHOICES
Textbook • Chapter 6-‐ Strategy in the
Global Environment (pp 145-‐158)
Blackboard
• Blue Ocean Strategy • Minicase: (Cirque du Soleil)
Searching for a New Blue Ocean
ü Understanding Strategic Business Choices ü Blue Oceans ü Peer Feedback: Strategic Leadership Reflection
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TOPIC READINGS**
(TO BE COMPLETED PRIOR TO CLASS)
TOPICS / WEEKLY ASSIGNMENTS*
(SEE WEEKLY COURSE MATERIALS FOLDER FOR MORE DETAILS )
WEEK 6
FOUR
CORPORATE LEVEL STRATEGY
DISCIPLINES OF EXECUTION
Textbook • Chapter 7: Corporate Level
Strategy and Long Term Profitability
Blackboard • The Four Disciplines of
Execution
ü Strategy and Profitability ü The Four Disciplines of Execution ü Peer Feedback: Group Case Study Presentation ü Key Learnings ü Group Case Study Paper DUE via Assignment link* ü Group Case Study Presentation DUE via Discussion
Board.*
*Please see page 3 of this syllabus for the specific due date.
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Appendix C: Academic Honesty and Integrity Statement
A commitment to the principles of academic integrity is essential to the mission of Northeastern University. The promotion of independent and original scholarship ensures that students derive the most from their educational experience and their pursuit of knowledge. Academic dishonesty violates the most fundamental values of an intellectual community and undermines the achievements of the entire University.
As members of the academic community, students must become familiar with their rights and responsibilities. In each course, they are responsible for knowing the requirements and restrictions regarding research and writing, examinations of whatever kind, collaborative work, the use of study aids, the appropriateness of assistance, and other issues. Students are responsible for learning the conventions of documentation and acknowledgment of sources in their fields. Northeastern University expects students to complete all examinations, tests, papers, creative projects, and assignments of any kind according to the highest ethical standards, as set forth either explicitly or implicitly in this Code or by the direction of instructors.
Go to http://www.northeastern.edu/osccr/academic-‐integrity-‐policy/ to access the full academic integrity policy.
Cheating – intentionally using or attempting to use unauthorized materials, information or study aids in an academic exercise
Fabrication – intentional and unauthorized falsification, misrepresentation, or invention of any data, or citation in an academic exercise
Plagiarism – intentionally representing the words, ideas, or data of another as one’s own in any academic exercise without providing proper citation
Unauthorized collaboration – instances when students submit individual academic works that are substantially similar to one another; while several students may have the same source material, the analysis, interpretation, and reporting of the data must be each individual’s independent work.
Participation in academically dishonest activities – any action taken by a student with the intent of gaining an unfair advantage
Facilitating academic dishonesty – intentionally or knowingly helping or attempting to violate any provision of this policy
Northeastern University Online Policies and Procedures
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For comprehensive information please go to http://www.cps.neu.edu/online/
End-‐of-‐Course Evaluation Surveys
Your feedback regarding your educational experience in this class is very important to the College of Professional Studies. Your comments will make a difference in the future planning and presentation of our curriculum.
At the end of this course, please take the time to complete the evaluation survey at https://neu.evaluationkit.com. Your survey responses are completely anonymous and confidential. For courses 6 weeks in length or shorter, surveys will be open one week prior to the end of the courses; for courses greater than 6 weeks in length, surveys will be open for two weeks. An email will be sent to your HuskyMail account notifying you when surveys are available.
Student Accommodations
Northeastern University and the Disability Resource Center (DRC) are committed to providing disability services that enable students who qualify under Section 504 of the Rehabilitation Act and the Americans with Disabilities Act Amendments Act (ADAAA) to participate fully in the activities of the university. To receive accommodations through the DRC, students must provide appropriate documentation that demonstrates a current substantially limiting disability.
For more information, visit http://www.northeastern.edu/drc/getting-‐started-‐with-‐the-‐drc/.
Library Services
The Northeastern University Library is at the hub of campus intellectual life. Resources include over 900,000 print volumes, 206,500 e-‐books, and 70,225 electronic journals.
For more information, visit http://library.northeastern.edu/.
Tutoring Services
Tutoring can benefit skilled professionals and beginning students alike. NU offers many opportunities for you to enhance your academic work and professional skills through free one-‐on-‐one academic support on and off campus. Tutoring is available in multiple subject areas.
For more information, visit http://www.cps.neu.edu/student-‐resources/tutoring-‐services.php.
Northeastern University Online Technical Help
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Get immediate 24/7 technical support for NU Online by calling 855-‐836-‐3520 or visiting the online Support Center. Support via e-‐mail is also available within one business day at [email protected]. Note: Kaltura is supported by Northeastern’s tech support.