insurance and care nsw | icare - lifetime learning lms · 2018-05-01 · 4 lifetime learning lms -...
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Lifetime Learning LMSUser Guide
Lifetime Learning – User Guide
Lifetime Learning LMS - User Guide2
This step-by-step guide will take you through the Lifetime Learning LMS
Introduction to Lifetime Learning 3
Registering for Lifetime Learning 6
Logging in 9
Personal Learning Plan 10
The Navigation List 11
Accessing eLearning 12
Completing eLearning 13
Face-to-face workshop registration 15
Workshop approval and pre-learning 17
Workshop confirmation and cancellation 18
Workshop non-approval and waiting list 19
Calendar 20
Forgotten Password 21
Updating Personal Details 25
Lifetime Learning LMS - User Guide3
Lifetime Learning Introduction
What is Lifetime
Learning?
What is learning?
Lifetime Learning is the name of our new
learning management system (LMS), where we
will deploy learning available to Lifetime Care
service providers and other partners.
Learning within the context of Lifetime Care and
this system is a set of resources, which can be
used to develop knowledge and skills. These
resources can be eLearning, face-to-face
classroom learning, webinars or conferences.
Who uses Lifetime
Learning?
Lifetime Learning is currently aimed at our
approved Case Managers and service providers
working with participants, but ultimately any of
our partners will be able to register and complete
learning.
Why are we using an
LMS?
In order to deliver learning activities in the most
effective and consistent way, we are using the
LMS as a tool to offer eLearning as well as for
registration for other learning opportunities
Lifetime Learning LMS - User Guide4
Lifetime Learning Introduction
What resources are in
Lifetime Learning ?
Lifetime Learning has a set of 5 learning
resources on Lifetime Care’s person-centred
approach. It also has our face-to-face
workshops for service providers
Who does learning?
Learning should be completed by approved
Case Managers and service providers working
with Lifetime Care participants. Other partners
may also be interested in completing learning
to increase knowledge about the Scheme.
What format are the
resources?
eLearning and face-to-face. As time goes by
further learning resources (eLearning, face to
face, webinar) will be added.
Why eLearning?
The eLearning provides you the flexibility to
complete the learning resource at your own
pace using multiple devices, including PC or
tablet.
Lifetime Learning LMS - User Guide5
Lifetime Learning Introduction
Can I access the
eLearning on a Mac?
The eLearning is made in Articulate Storyline
software. This should run on a Mac computer.
If you have any issues, please email
Can I access the
eLearning on a tablet
device?
You will need to download the free Articulate
Mobile Player app from the App Store (iPad) or
Google Play Store (Android). However,
Articulate does not officially support Android
devices or browsers so the content may not
fully work on some mobile devices.
https://community.articulate.com/series/14/articl
es/installing-the-articulate-mobile-player-app
What about if I have
trouble accessing
Lifetime Learning?
Lifetime Learning works best with the latest
web browser and Flash installed. You can click
on the link below to check you have the latest
version installed.
http://lifetimecare.interactiontraining.net/readyf
orpulse.html
Lifetime Learning LMS - User Guide6
1 Go to the registration page:
http://lifetimecare.interactio
ntraining.net/Registration/
2 Enter your personal details
including your email
address (this is used for
logging in later) and your
first and last name(s)
Register
Registering for Lifetime Learning
If you are new to Lifetime Learning, the first step is registering by following
the process below:
Registering for Lifetime Learning
1 Choose your role/relationship
with Lifetime Care (from the drop
downs), including your Primary
role/relationship and Secondary
and Tertiary (if applicable)
2 Enter further details including
your primary speciality/injury type
(you can only choose one), your
Organisation/Workplace type
(you can only choose one) and
your Organisation/ Workplace
name (free text)
3 Finally, enter your Home Location
(city e.g. Sydney or nearest city if
regional e.g. Tamworth), Phone
Number, and click ‘Register’
NB Filling out this information will
help Lifetime Care offer learning
events that are relevant to your
role/s and notify you about
learning events in your location
Register
Lifetime Learning LMS - User Guide7
Registering for Lifetime Learning
1 Click on the link in the email to
go to the Login page
2 Enter your email address and
the temporary password
provided in the email and click
‘Login’
3 You then be prompted to enter
your new password, confirm it
and then click ‘Change’
Login
Once your registration is successful, you will receive an email from
[email protected] with your log in details. A sample email can be
seen below right:
Lifetime Learning LMS - User Guide8
1 Enter your email address
2 Enter the password and click
‘Login’
Logging in
You will be logged in to the main navigation page, with the following menu at the top of the page:
Login
Users that have already registered can log in at http://lifetimecare.interactiontraining.net/
If your screen looks different to this, please try updating flash by clicking on this link:
http://lifetimecare.interactiontraining.net/readyforpulse.html
Lifetime Learning LMS - User Guide9
Forgot Password
Personal Learning Plan
The screen displayed when you first log in is your Personal Learning Plan. This screen
provides access to learning items via the tabs below the icon in the top left of your screen
Personal Learning Plan
provides you with access to
learning that has specifically
been assigned in a learning plan
as relevant to your
role/relationship with Lifetime
Care
All My Learning provides you
with access to all eLearning and
other learning assigned to you,
such as any face-to-face (Event)
learning that you are scheduled
to attend
Lifetime Learning LMS - User Guide10
Forgot Password
The Navigation List
The main interface buttons can be seen by clicking the icon next to the Logout button. The
Home button will only be displayed when you move away from your Personal Learning
Plan and will take you back to the Personal Learning Plan page.
▪ The Calendar highlights past, tentative and confirmed
future learning events
▪ Resources displays any items that need to be
completed or reference materials
▪ Favourites provides access to learning modules that
you have rated
▪ Role Requirements provides access to data reflecting
the learning you have completed against the
requirements of a specific role (if assigned)
▪ Achievements displays your learning completions
▪ Surveys shows surveys that may need to be
completed after completing learning
▪ The Messages tool operates in much the same way
as conventional email, where you can send and
receive messages with the LMS administrator
▪ Questions and Answers is a collaborative forum,
allowing learners and experts to share knowledge
▪ Settings allows you to update things such as your
default view and password
Lifetime Learning LMS - User Guide11
Forgot Password
Accessing eLearning
To access the eLearning, follow the steps below:
1 Click on the eLearning from your
personal learning plan and the
module will launch. You may need
to maximise the screen to full view
2 Select the “Next” button or down
arrow dependent on which
module you have accessed to
commence the eLearning
Accessing eLearning
Lifetime Learning LMS - User Guide12
Forgot Password
Completing eLearning
1 If you need to close the eLearning
module before completing it, just click
the cross in the top right of the
browser window
2 When you return to complete the
eLearning, launch the module and it
will either ask if you want to resume
where you left off – click ‘Yes’ or it will
automatically take you back to the last
screen you were on
3 When you get to the last screen, you
need to click ‘Finish’ or ‘Save and Exit’
for the module to show as completed
in Lifetime Learning
Completing eLearning
Each eLearning module should take between 10 - 20 minutes to complete, not including
any additional reading or resources you choose to complete.
Lifetime Learning LMS - User Guide13
Forgot Password
Completing eLearning
1 If you have followed the previous
steps, completed eLearning will
show as greyed and 100%
complete in your learning plan. If it
is not showing as greyed, go out of
the Learning Plan screen and then
click back to reset it and it should
show as greyed
2 You can then move on to the next
eLearning module
3 If you click on a resource or web
link in the Resources tab, the
eLearning may minimise to the
bottom of your screen
4 To get the eLearning back, just click
on your web browser in the task bar
to bring it back up
Completing eLearning
Lifetime Learning LMS - User Guide14
Forgot Password
Face-to-face workshop registration
1 Workshops that are relevant to your
role should be available in your
personal Learning Plan
2 Click on the workshop you wish to
attend (e.g. FIM) to see the
available dates in your area
3 If you can’t see a workshop in your
Learning Plan, you can try using the
Search function in the top menu bar
to find it e.g. case management
below
Finding workshops
Lifetime Learning LMS - User Guide15
Forgot Password
Face-to-face workshop registration
1 Once you have clicked on a workshop,
you will then see a menu with the
workshop dates on the left side, and
workshop description on the right side
2 If there is a date in a location that suits
you and places available, click on that
event and click Request to request a
place
Registering for workshops
3 If there are no places available, or no
dates scheduled yet, you can request to
be added to the waiting list by choosing
‘Add me to the Waiting list’
4 The course manager will approve your
place in the workshop (or on the waiting
list) if appropriate
Lifetime Learning LMS - User Guide16
Forgot Password
Workshop approval and pre-learning
1 If your request is approved to attend
a workshop, you will receive a
message confirmation in Lifetime
Learning. You will also receive a
message to your personal email
that includes an invitation with the
workshop details that you can
download to your personal calendar
2 If there is any eLearning you need
to complete before a workshop, it
should be in your Learning Plan. If
there are any other resources (e.g.
pre-reading) assigned to you they
can be found in Resources in the
Navigation menu
Approval and pre-learning
Lifetime Learning LMS - User Guide17
Forgot Password
Workshop confirmation and cancellation
1 You will receive a confirmation
message in Lifetime Learning and
to your email a 1-2 weeks before
the workshop, as well as a reminder
to complete any pre-learning
2 If you have any dietary
requirements, please notify the
course manager by replying to the
confirmation message
Confirmation and cancellation
3 If you cannot attend a workshop you
are registered for, please cancel
your request in Lifetime Learning.
From the All My Learning tab, click
on the workshop and then choose
‘Cancel Attendance’ on the left
4 You will be asked if you would like
to request a different date – choose
OK to select another date (if
available) or Cancel
Lifetime Learning LMS - User Guide18
Forgot Password
Workshop non-approval and waiting list
1 Your request to attend a workshop
may be declined if it is not
appropriate e.g. if you are not an
approved Case Manager and you
request to attend the Case
Management workshop, or you are
not a Lifetime Care service provider
2 If your request is declined, you will
receive a standard message in
Lifetime Learning and your personal
email. The course manager will also
email you with additional
information to explain why you were
not approved
Non-approval and waiting list
3 If you have requested to go on a
waiting list for a workshop and a
place becomes available you will
receive a message in Lifetime
Learning and your personal email
that you have been enrolled in the
workshop. If you cannot attend,
please reply to the course manager
or cancel your attendance
Lifetime Learning LMS - User Guide19
Forgot Password
Calendar
1 The calendar can be found under
the main Navigation menu
2 My Calendar on the left shows
workshops you are registered to
attend as well as any eLearning you
need to complete by a specific date
3 All Calendar on the right shows all
the workshops in the Lifetime Care
training calendar
4 You can also register for workshops
by selecting them from All Calendar,
or Cancel attendance by selecting
from My Calendar
Calendar
Lifetime Learning LMS - User Guide20
Forgotten Password
1 From the Login page
http://lifetimecare.interactiontraining.net
/click ‘Forgot Password?’
2 The Forgot Password Form will open,
enter your email address and an email
will be sent with a password reminder,
and you will be required to log in again
and change your password
Forgotten Password
If you have forgotten your password, simply follow the steps below. You do not need to
contact Lifetime Care or the System Administrator.
Lifetime Learning LMS - User Guide21
Forgotten Password
1 Enter your email address
2 Enter your password and click
‘Login’
3 The Change Password screen will
appear
Forgotten Password
Below is a sample of the email that will be in your inbox.
Click the link to take you to the Login Page
Lifetime Learning LMS - User Guide22
Updating Personal Details
Existing users can update their personal details at any time by going to the registration page:
http://lifetimecare.interactiontraining.net/Registration/
1 Select ‘Edit My Details’
2 Enter your email address and
password and click ‘Login’
Updating Details
Lifetime Learning LMS - User Guide23
Updating Personal Details
1 Edit relevant information and click
‘Update’
2 On the Update Successful screen
click ‘Login Now’ to login
Updating Details
Lifetime Learning LMS - User Guide24
End of Lifetime
Learning LMS User
Guide
Lifetime Learning LMS - User Guide25