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Proposal Integrated Alumni Relations Program Model North Carolina Agricultural and Technical State University

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Proposal

Integrated Alumni Relations Program Modelg g

North Carolina Agricultural and Technical State University

North Carolina Agricultural and Technical State University

Proposal

To transition the Alumni Association and Office of Alumni Affairs to an Integrated Alumni Relations Program

www.ncat.edu 2www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Program Summary

To integrate both the Alumni Association and Office of Alumni Affairs functions into a comprehensive program that will produce common success by creating a thorough understanding at the University level the importance of the role of alumni relations and the ability of Alumni Association to make itself relevant all every part of the University and the broader alumni membership

To understand what alumni need and want in their relations with our alma mater and to connect alumni programming more closely to institutional priorities

www.ncat.edu 3www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Current Alumni Association Organizational Structure

President & CEO

Business Manager Board of DirectorsChapters (47 in 15 states & District of

Columbia

7-Officers, 7-GARs, 7-AGRs, Executive Director, University Representative & 3-Ex-Offico Group

Directors

www.ncat.edu 4www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Current Office of Alumni Affairs Organizational Structure

Vice Chancellor for University Advancement

Director of Alumni Affairs

Staff

www.ncat.edu 5

Staff

www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Why The Need For Change?

For the Alumni Association:» Lack of interest and involvement» No pipeline for future leaders

Both Organizations:» Apathy» Tenure of staff and volunteers

» Key volunteer vacancies» The cultural, spiritual and philosophical

breakdown of “Aggie Pride”» Lack of financial resources

For the University:

becoming ineffective» Lack of defined roles» Political climate» Failure to adapt to cultural &

generational changes For the University:

» Lack of effective organizational structure» Inaccurate, inaccessible and incomplete

alumni database» Failure of faculty and staff to engage with

g g» Others profiting off the A&T brand» Lack of comprehensive

communication strategy» Broken structure, relationships

and trustFailure of faculty and staff to engage with the various chapters and/or alumni when traveling

and trust

www.ncat.edu 6www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Our Five Bold Steps

1. Restructure Alumni Association & Office of Alumni Affairs Staff

2. Unify under a single mission

3. Define roles & strategic responsibilities

4. Integrated Strategic Plan

5 Rebuild trust between Alumni Association & Office of5. Rebuild trust between Alumni Association & Office of Alumni Affairs

www.ncat.edu 7www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Key Benefits Eliminate wasting of time and

resources by duplicating efforts

Improve customer service by positioning the office on camp s as

Holds staff and volunteers mutually accountable for the success of the program by identifying and measuring results on mutuallypositioning the office on campus as

the central repository of alumni information

Employ professional staff with the

measuring results on mutually agreed upon metrics

Provide alumni with concierge services to navigate the complexity

necessary expertise to manage a non-profit, lead strategic planning efforts and manage the day-to-day operations

of a large University

Be built upon a shared vision and strategic plan that has been developed by representative p

Utilize the talents, skills and expertise of volunteers in a manner that maximizes their volunteer experience

p y pcommittee of stakeholders

www.ncat.edu

experience

8www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Opportunities for Alumni

To reconnect with fellow graduates, University staff and

Recognition, promotion and utilization of our professional g , y

to support our alma mater in a meaningful way

For career development

pskills, experience, status and knowledge

Access to a global alumni through lifelong learning (post graduate study, short courses offered by Professional and C ti i Ed ti t )

community where membership provides unique benefits and services

Continuing Education, etc), access to business networks, mentoring programs and employment opportunities

www.ncat.edu

employment opportunities

9www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Opportunities for the University

Support for the University’s Seeking feedback and advice recruitment, marketing and philanthropic initiatives

Increasing the profile of the

to develop a more effective and mutually beneficial relationships with industry,

t d th idUniversity both locally, nationally and globally as a leader in education, business, engineering and research

government and the wider community and to ensure relevance of curriculum and researchengineering and research

Enriching and supporting the student experience

research

www.ncat.edu 10www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Statement of Work

Communicate proposed Review and update all integrated alumni relation program to stakeholders

Get support, buy-in and

governance documents, i.e., constitution and bylaws, memorandum of

d t di tapproval of proposed integrated alumni relations program

Implement ne integrated

understanding, etc.

Engage in comprehensive strategic planning process

Implement new integrated alumni relations program organizational structure

www.ncat.edu 11www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Integrated Alumni Relations ProgramOrganizational Structure

Vice Chancellor for University Advancement

Assistant Vice Chancellor of Alumni Affairs/Executive Director of Alumni Association

Manager of First Impressions (Administrative/Management Assistant)

Director Alumni Communications

Director of Alumni Programs

Alumni Association Board of Directors

www.ncat.edu 12www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Integrated Alumni Relations ProgramOrganizational Structure

Assistant Vice Chancellor for Alumni Affairs/Executive Director of Alumni AssociationAssistant Vice Chancellor for Alumni Affairs/Executive Director of Alumni Association

Director of Alumni Communications Director of Alumni Programs

Event Marketing, Website, Newsletter &

Social Media

Signature Events, Awards Programs, Fundraising & Athletic Events

Assistant Director for Off

Assistant Director for On-Campus Programs

Social Media Assistant Director for Off-Campus Programs

Chapter Support, Alumni Admissions Program & Affi it /S i l I t t

Homecoming, Reunions & Student Programs

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& Affinity/Special Interest

www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Major Organizational Changes Elimination of the Executive

Director position as a part-time employee of the Alumni

Recreation of the Alumni Association’s Board of Directors (BOD)p y

Association

Creation of an Assistant Vice Chancellor for Alumni

( )» Currently the BOD consists of

24 individuals who are elected nationally with the exception of the Executive Director and the

Affairs/Executive Director of the Alumni Association position

Reorganization and hiring of

Immediate Past President» New BOD will also consist of 24

individuals• 12 for the current BOD• 12 new representativesadditional on-campus staff

Day-to-Day operations moved to on-campus staff

• 12 new representativeso 3 Representatives from NCA&T

Board of Trusteeso 3 Representatives from NCA&T

Board of Visitorso 2 Representatives from the

www.ncat.edu

pNCA&T AAF

o 4 Representatives from the Chancellor

14www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Things That Will Not Change

The Association will maintain its separate 501(c)3 tax p ( )exempt status

The current assets of the Association will remain the t f th A i tiassets of the Association

www.ncat.edu 15www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Program Timetable

Description Start Date to Completion Date

Phase 1 Define Proposed Integrated Alumni Relations Program

April 2012 – January 2013

Phase 2 Tentatively setup new BOD February – March 2013

Phase 3 Communicate Proposal for Integrated Alumni Relations Program to all stakeholders

March 2013 – May 2013

Phase 4 Vote on approval of May 2013Integrated Alumni Relations Program

Phase 5 Implementation of Integrated Alumni Relations Program

July 2013

www.ncat.edu 16www.ncatsualumni.org

North Carolina Agricultural and Technical State University

FAQs1. Why is the Alumni Association & the Office of Alumni Affairs

restructuring?The Alumni Association and the Office of Alumni Affairs are restructuring to b tt i th d f b th th Al i d th U i itbetter service the needs of both the Alumni and the University.

2. What is an integrated alumni relations program?The integrated alumni relations program is a partnership between the Office of Alumni Affairs and the Alumni Association. Clear roles and

ibiliti ill b d fi d h th d t d ti dresponsibilities will be defined, where the day-to-day operations and management will reside with the on-campus alumni staff and the fiduciary control, strategic planning and vision for the program will reside with the volunteer leadership (Alumni Association Board of Directors).

3 Is the Alumni Association going to dissolve?3. Is the Alumni Association going to dissolve?No, the Alumni Association will remain and maintain its separate 501(c)3 tax exempt status. The brand of the NCA&TSU Alumni Association will be preserved and our integrated alumni relations program will embrace and work under the Association/Advancement flag.

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g

www.ncatsualumni.org

North Carolina Agricultural and Technical State University

FAQs4. How will chapters be affected?

Chapters will experience improved communications and professional support via direct on-campus support. The major day-to-day chapter operations will not be immediately impacted.

5. Will the membership be able to provide input or have a voice on this proposal?

The membership will vote to approve the proposal during the annualThe membership will vote to approve the proposal during the annual meeting. The membership’s feedback will be solicited and welcomed throughout the transition process and in the future.

6. What are the initial duties and responsibilities of the proposed new Board of Directors?of Directors?

(a) To elect the officers of the Board (b) Review and revise the all governance documents, i.e. Constititution and

By-Laws, etc.(c) Communicate the implementation plan to stakeholders (d) B d b i i h Ch

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(d) Broad base meeting with Chapters(e) Develop a comprehensive strategic planning process.

www.ncatsualumni.org

North Carolina Agricultural and Technical State University

FAQs7. How will this proposal change impact the Annual Meeting?

This change will not impact the current fiscal year’s annual meeting.8. What is the implementation date for the proposed change?

The implementation date for the proposed change, pending membership approval will be July 1, 2013.

www.ncat.edu 19www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Endorsements

Board of Directors, North Carolina A&T State University , yAlumni Association

Board of Trustees, North Carolina A&T State University

Board of Visitors, North Carolina A&T State University

Aggie Athletic Foundation, North Carolina A&T State UniversityUniversity

www.ncat.edu 20www.ncatsualumni.org

North Carolina Agricultural and Technical State University

Questions?

www.ncat.edu 21www.ncatsualumni.org