integrated health partners: population health informatics ......sep 25, 2018 · the current state...
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Integrated Health Partners:
Population Health Informatics Overview
September 25, 2018
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Pressures Facing FQHCs and CINs for Analytics and Reporting
*Source: Premier, Population Health Informatics & Technology Overview
Clinically Integrated NetworkFederally Qualified Health Centers
• Contract negotiation
• Demonstrating outcomes to payors
• Developing a value proposition for
participating health centers
• Capital funding for clinically integrated
network (CIN) initiatives
• Scaling infrastructure across at-risk contracts
• Meeting requirements for Clinical Integration
(feedback / monitoring / accountability)
• Regulatory and reporting requirements
• Multiple IT systems and data sources
• Standardizing clinical workflow and data
capture
• Overall financial health / IT investment in
hardware and staff
Balancing these
pressures can
be challenging
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Notable Comments from IHP’s Network
Analytics is
currently
not an
organizational
competency
We want to
spend time
analyzing and
acting, not
validating
Price is
important for
a pop health
tool
We’re trying
to figure out
what to
report, to
remain
competitive
Our #1
priority today
is improving
provider
productivity
We work for
data…we want
the data to
work for us
No one
understands
Next Gen’s
database and
the expertise
is too
expensive to
hire
We are
preparing for
payment
reform even
though we are
still in FFS
Data has not
been a strong
point for us
All health
plans aren’t
created equal
for reporting
and analytic
needs
Big focus on
changing
culture to one
focused on
performance
improvement
The current state of population
health informatics & technology
(PHIT) for IHP suggests a need for:
• Further consensus and collaboration
across the network to define an
enterprise PHIT strategy
• Evaluation of a population health
informatics platform for the network to
aggregate and normalize data from
multiple sources
*Source: Premier, Population Health Informatics & Technology Overview
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Target State for IHP’s PHIT Solution
• Demonstrating value of the CIN to payers and other customers- Aggregate data across CIN (maximize 360 degree view of services rendered)
- Report metrics as a CIN for quality, utilization, expenditures, risk scores, regulatory requirements, clinical outcomes
• Moving to greater data acquisition, processing, and automated reporting- Leverage IHP network to negotiate with payers, hospitals, health information exchanges, and others to improve accessibility and format of data
*Source: Premier, Population Health Informatics & Technology Overview
• Establishing a collaborative learning system for reporting,
analytics, and performance improvement. Capabilities include:- Improve content, accuracy, and timeliness of payer data and reports
- Targeted patient outreach based on accurate coding and attribution
- Improve data accuracy by standardizing data capture workflows and data models
- Evaluate effectiveness of care management workflows based on risk stratification or
population segmentation algorithms from integration of claims and clinical data
- Implement and optimize standardized dashboards and performance feedback
mechanisms for clinicians and care teams
Invest in a population health informatics platform
to support the clinically integrated network and health centers by:
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PHIT Selection Process - Recap
*Source: Premier, Population Health Informatics & Technology Overview
Kick-off
Phase 1:
FOCUS
Assessment
Phase 2:
RFI, Scoring,
Selection
Phase 3:
Participation
Commitments
WE ARE HERE
Phase 1May – June 2017
Premier assessed current
state of the network,
defined IHP and health
center PHIT goals and
provided recommendations
for priority data platform
capabilities (see appendix)
Phase 2June 2017 – June 2018
Himformatics facilitated
the evaluation and
selection process of
potential PHIT solutions
Phase 3June 2018 - Current
IHP RFI Committee evaluated
vendors based on prioritized
capabilities. Board voted to
select the best PHIT solution
for IHP’s network:
Arcadia
Arcadia Overview
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Arcadia Assessment
• Himformatics analysis: Arcadia has strong analytics and Master Patient
Index (MPI) capabilities. It makes sense if…– The current priority is on analytics and reporting and care management will grow over time as
needs dictate
– IHP collaborates with knowledgeable team of stakeholders across the network to strategically
deploy with clear focus and articulate plans to use analytics to drive action
• Key highlights– Features: MPI configuration, calculation engine for standardized measures, Chronic Illness and
Disability Payment System* (CDPS) risk-adjustment algorithm, risk navigator for registries to track
trends in risk coding, self-service analytics database
– Analytics Modules: quality improvement, cost and utilization, patient management registries, care
management workflow tools
– See next slides for descriptions of capabilities
* https://www.resdac.org/sites/resdac.umn.edu/files/Risk%20Adjustment%20in%20Medicaid%20Using%20CDPS%20%28Slides%29.pdf
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Arcadia Analytics Capabilities
*Source:
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Capabilities by User Group
Value-Based Care
Organization
Executives &
Admins
Quality Measure
Improvement
Cost and Utilization
Management
Patient Registries
Coding & Risk Workflow
Tools
Contract Analytics
(The Bindery)
Patient Outreach
Campaigns
Analysts & Gurus
Self-Service Toolkit
Replica Database
Care Team
Patient Registries
Contract Analytics
(The Bindery)
Previsit Planning Reports
Care Management
Analytics
Actionable
Insights
Legend
*Source:
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Analytics for Executives, Admins & Care Teams
Analysis
Capabilities
Users of
OutputDescription
Quality
Measure
Improvement
Executives,
Admins
• Library of 400+ national quality metrics routinely updated for new specifications
• Performance based on integration of claims and EHR data refreshed nightly
• Compare across providers and practices and generate outreach lists
• Measure sets include: HEDIS, HRSA UDS, Regional P4P, PCMH, CMS ACO
Cost and
Utilization
Management
Executives,
Admins
• Visualize utilization and expenditure data by contract and in aggregate
• Inventory of cost PMPM, events/1000 readmits and avoidable ED visits
• Risk-adjusted metrics using EHR data
• Leakage metrics for network analysis
• Google maps integration for advanced hot-spotting and community engagement
Patient
Registries
Executives,
Admins,
Care Team
• Unified patient registry presents patient complexity across 85 condition categories
• Track patient risk and identifies documentation gaps for under-represented acuity
• High cost and high risk prioritization
• Pre-built decision support rules and alerts to highlight quality gaps
• Integration with scheduling data from the EHR for pre-visit planning reports
• Customizable lists to share with care team members
Coding and
Risk Workflow
Tools
Executives,
Admins
• Workflow tools to support collaboration between admins, coders and practices
targeted to improve performance on risk-based contracts
• Documentation and annotation of coding gaps feed clinical workflows downstream
Contract
Analytics
(The Bindery)
Executives,
Admins,
Care Team
• Publishing and distributing platform for complex ACO contract analytics and
provider scorecards
• Contain secure links to interactive patient-level content
The Bindery:
Quality Dashboard:
*Source:
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Actionable Insights for Executives, Admins, Care Teams
Actionable
Insights
Users of
OutputDescription
Patient
Outreach
Campaigns
Executives,
Admins
• Configure and enable dozens of passive patient
engagement messages to close gaps and trigger
volume
• Library of hundreds of rules for messages based on
contracted quality measures and risk/coding needs
Previsit
Planning
Reports
Care Team • Patient-level gap and utilization report based on
scheduling into
• Aggregates risk, quality, utilization and medications
in one screen
Care
Management
Care Team • Aggregates patient data and interactions across care
settings and clinical systems to reduce friction in
handoffs
• Impactability scores calculate best candidates for
specific programs and assigns patients to queues
Patient Outreach Message:
Care Management Screen:
*Source:
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Self-Service Analytics for Analysts & Data Gurus
• Self-service toolkit
– Library of dashboards and scorecards
with Tableau visualization layer on top
– 10-table schema for complex analysis
with minimal training
• Replica Database
– Database with 11 reporting domains for
expanded self-service analytics
– Simplified de-normalized data model
Data Models:
*Source:
Arcadia Implementation Overview
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IHP Proposed Implementation Overview
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Proposed Scope of IHP Contract
• Contract scope assumes 365 physicians, 130K+ IHP covered lives,
total population at each site, and 5-year agreement
• Data Sources:
• Phased implementation by cohort for EHR integration and launching
of modules (see next slides for details)
Data
Sources
Interface
QuantityInterface Description
EHR 10 Success EHS, eClinicalWorks, Allscripts, Intergy, athenahealth, RPMS, NextGen
Claims 3 Molina, Care1st, Inland Empire Health Plan
Lab 2 Quest, LabCorp
HIE 2 San Diego Health Connect, Manifest MedEx
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Proposed Next Steps for IHP PHIT Strategy
September to December 2018:
• Arcadia Site Visit with IHP and Health Centers - Sept
• Convene IHP Informatics & Technology Committee – Oct
• Contracting – Oct to Nov
- Finalize contract negotiations with Arcadia
- Determine funding sources for Arcadia
• Schedule additional deep dive product demos – Oct to Dec
• Implementation Planning – Oct to Dec
- Develop and seek approval of implementation plan and timeline
- Assess mapping algorithms
- Create Arcadia training plan
Appendix
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IHP’s Target Capabilities for Vendor Evaluation