InterPersonal Skillsfor Team Members

Elsner Technologies Pvt LtdPresented ByNeha Ghorad

LIST OF TOPICS TO BE COVERED

1. Introduction to InterPersonal Skills (IPS)2. Advantages of IPS3. Personal effectiveness and its measure.4. Relevance of Interpersonal skills for organisation5. Factors of Communication6. Introspection and Attitude

1. Introduction

Inter + Personal They are developed in very early stage of life Influenced by:

Family Friends Observations we do in our surroundings

IPS Include: Habits Attitude Mannerism Behaviours Appearance

Why a seminar on IPS awareness?

We work in teams

Winning cooperation and respect is critical

ADVANTAGES OF IPS

IPS includes the ability to:

Develop and maintain a rapport with team Active listening – eye contact, rephrasing, body

language Empathy – Sensitivity to others Feedback – positive/negative Evokes ideas, feelings and perceptions

Personal Effectiveness

Person Effect – determines the effect which you have on others.

Question: Are you confident? Do People like to share views/experiences

with you Can you influence positively? Are you sensitive to other people's

feelings/needs

What needs to be done to be effective??

Be aware of yourself – Self Awareness Be aware of others – Avoid Perception,

Perceptiveness is the key.

Person with good IPS would:

Manage their own emotions, strengths and limits

Manage their behaviour Align goals Manage conflict Influence others Effective communication and persuasive skills

Relevance of Interpersonal skills for

organisation

Meetings Brainstorming sessions Problem solving sessions Motivational sessions Leadership Selling Appraisals

Organisation

Internally1.In Teams

2.Between Teams

3.Across Departments

Externally1. Clients

2.Vendors

INTERPERSONAL SKILLS

LEADERSHIP

NETWORKINGTEAMWORK

Communication

BODY LANGUAGE WORDS

ACCENTPERCEPTIONS

VOLUME TONE

SOMETHING IS MISSING!!!!!

ATTITUDE

Introspection and Attitude

Freud’s Topographical theory

10% of visible (Concious) 90% of invisible (Preconcious & Unconscious)

Take away from today's seminar