internship students' workplace communication skills
TRANSCRIPT
INTERNSHIP STUDENTS' WORKPLACE COMMUNICATION SKILLS
Ibrahim Ali khanUsama AhmadAhmad Mukhtar
Presented by :
INTRODUCTION
With the advent of 21st century, the demands of employers has placed a tough competition for graduates all over the world.
Nguyen’s definition of an ideal engineer: “an ideal engineer is expected to possess a diversity of skills and attributes, balanced with technical competency and non-technical competency.”
ARE NON-TECHNICAL SKILLS MORE IMPORTANT???
YES!!!
COMMON DEMANDS INCLUDE
HARD SKILLS Engineering Professional competency Project management skills SOFT SKILLS Presentation skills Interpersonal communication skills Creativity Problem-solving skills Flexibility for teamwork
OBJECTIVE OF STUDY
to identify the frequency of internal and external communication activities
opinion on the adequacy of university preparation for effective workplace communication through language courses
RESEARCH METHODOLOGY
Sample Instrument Likert scale range
FINDINGS & DISCUSSION
Report
Instru
ctions
Genera
l Writi
ng
Propo
salMem
o
Busine
ss Let
ter0
10
20
30
40
50
60
Frequency of Internal Communication: Written Practice
Very Often Often Sometimes Rarely Not at All
Meetin
g
Team
Commun
icatio
n
Discuss
ion
Techn
ical D
iscuss
ion
Presen
tation
Telep
hone
Conver
sation
Lead D
iscuss
ion
Briefin
g05
1015202530354045
Frequency of Internal Communication: Oral Practice
Very Often Often Sometimes Rarely Not at all
Report
Genera
l Writi
ng
Instru
ctions
Propo
salMem
o
Busine
ss Let
ter05
1015202530354045
Frequency of External Communication: Written Practice
Very Often Often Sometimes Rarely Not at All
Meetin
g
Team
Commun
icatio
n
Discuss
ion
Techn
ical D
iscuss
ion
Presen
tation
Telep
hone
Conver
sation
Lead D
iscuss
ion
Briefin
g0
10
20
30
40
50
60
Frequency of External Communication: Oral Practice
Very Often Often Sometimes Rarely Not at all
UNIVERSITY PRACTICES SUFFICIENT???
REPORT GENERAL WRITING
EMAIL PROPOSAL INSTRUCTION/MANUAL
MEMO BUSINESS LETTER
0
10
20
30
40
50
60
Adequacy of Language Preparation: Writing Skills
very well well average poor very poor not applicable
Formal P
resen
tation
Team
Discuss
ion
Discuss
ion
Formal M
eatin
g
Techn
ical D
iscuss
ion
Lead D
iscuss
ion
Telep
hone
Conver
sation
Briefin
g05
101520253035404550
Adequacy of Language Preparation: Oral Skills
Very well Well Average Poor Very poor Not Apllicable
CONCLUSION
there are various written and oral communication events practiced at different frequencies
different communication practices maybe exercised for internal and external communication purposes of the companies.
language programs used to bridge the communication gap between the workplace and academic institutions.
SUGGESTIONS & RECOMMENDATIONS
Lsdnfs
help the educators realize the communication needs and practices expected out of interns at the prospective workplace
indicate the frequency of different communication practices at the workplace
Language courses need to theorize workplace communication to ensure that “real life” and “authentic” learning take place in the classrooms
Language courses need to theorize workplace communication to ensure that “real life” and “authentic” learning take place in the classrooms
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REFERENCES
ANY QUESTIONS ???
THANK YOU!!!