interaction 2015: the engagement equation: ic + eou = x
TRANSCRIPT
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IC + EoU = XThe intranet equationIntelligent communications + Ease of use = EngagementScott Hitchins, VP, Global Sales
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88.2% of statistics are made up on the spot
Vic Reeves
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Global Human Capital Trends 2014
Surveyed 2532 businesses and HR leaders in 94 countries.
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Perceived urgency of 12 global trends
17%
11%
19%
21%
20%
21%
22%
24%
24%
27%
30%11%
8%
24%
8%
8%
8%
6%
5%
5%
5%
5%
4%
3%
43% 16%
44%
47%
50%
59%
51%
60%
51%
52%
53%
51%
48%
21%
21%
18%
11%
21%
20%
15%
24%
25%
26%
38%Leadership
Retention and engagement
Reskilling the HR function
Talent acquisition and access
Workflow capability
Talent and HR analytics
Global HR and talent management
Learning and development
Performance management
HR technologies
The overwhelmed employee
Diversity and inclusion
2,506
2,467
2,471
2,472
2,454
2,471
2,276
2,491
2,465
2,457
2,447
2,414
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Glassdoor, a company that allows employees to rate their employers, reports that only 54 percent of employees
recommend their company as a place to work.
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Less than one-third (31.5%)of workers were engaged in 2014
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51% still “not engaged”and 17.5% were
“actively disengaged”
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Millennials are the least engaged group, at 28.9%
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Customer rating
TurnoverProductivity Absenteeism
Profitability
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10% increase in customer ratings22% increase in profitability21% increase in productivity
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Ginni RomettyCEO IBM435,000 employees
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How can anIntranet help?
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Intelligent Communication
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Intelligent Communication
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Purposeful Collaboration
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Purposeful Collaboration
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Ease of Use
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Ease of Use
21%
10%
12% 9%
15%
Increase inproductivity
Reduces emailtraffic
ImprovementIn group
collaboration
Increase inemployee
engagement
Drop in repeatquestions
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Over 50%employee contribution
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Interact - it's like Facebook had a love child with LinkedIn, but with all of the added control and security that a large
organisation needs
Amanda Robinson
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Lets takea look
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Jony IveHead of Design, IRGNew Starter!
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IC + EoU = XThe intranet equationIntelligent communications + Ease of use = EngagementScott Hitchins, VP, Global Sales