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Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern University (847) 491-5019

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Page 1: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Interactive Marketing

Marketing Strategies in an Internet World

Paul Wang, Ph.D.

Associate Professor

Integrated Marketing Communications Department

Northwestern University

(847) 491-5019

Page 2: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Weber

This summer, men will spend over two billion hours grilling

And approximately one billion hours making excuses for the results

Grilling should be a joy Not a test of your nerves

Page 3: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Technology in search of a purpose

Technology in search of a market

Internet Marketing

Marketing Challenge

Page 4: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Reasons for Failure

A failure of imagination

A failure of technology

Page 5: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

80%

60%40%

Revenues ProfitsOfferings

“Me Too”

Industry (100%)

Marketing Benchmarking

Page 6: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

20%40%

60%

Revenues Profits

“Unique”

OfferingsIndustry (100%)

Marketing Benchmarking

Page 7: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Core

Ancillary Value

“Us-too” Replications

Vanilla

“A Herd Mentality”

Page 8: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Core Value

Ancillary Truly Unique

Difficult to Copy

Meaningful and Important

“A Point of Difference”

Page 9: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Culture Differences

Technology Differences

Access Options

Customer “Emotional Connections”

Perceived Difference

Page 10: Interactive Marketing Marketing Strategies in an Internet World Paul Wang, Ph.D. Associate Professor Integrated Marketing Communications Department Northwestern

Operational Excellence

Competitive Advantage

Genuine Value

Word of Mouth

Economic Success

Formula for Success