interactive tv: txttv from understanding home contexts to extending social interaction dr. hokyoung...
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Interactive TV: TxtTVfrom understanding home contexts to
extending social interaction
Dr. Hokyoung Ryu
09.08.2005
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Home context• What can we do at home?
– Work• e.g., cooking, cleaning, laundering, playing
with children• Question: do technologies reduce this work
activities at home?– Relaxation
• e.g., sleeping, lying on couch, watching TV or listening music
• Question: do technologies extend this relaxation activities at home?
– Entertainment• e.g., reading books, watching TV or playing
with children, dining• Question: do technologies increase the level of
this entertainment activities at home?– Information access
• e.g., reading books, surfing with computers, watching TV or listening radio
• Question: do technologies support this information gathering activities at home?
• What is home activities?– Interviewed 40 people in Albany– Most cannot separate one after the others– Mostly, they want to have relaxation
(37.50%) or entertainment (32.50%)… but information gathering (27.50%) as well.
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Questions about home contexts
• Individual or collaborative or social interaction?
– Do people want to work alone or together as a family?
– e.g., cleaning, cooking• Fit for purpose?
– What it is that users want to achieve?– e.g., TV is for relaxation, entertainment
and information gathering? • Who will be a typical user
– e.g., Grandma or 2 yrs boy• Are the appliances simple to use or
easy to learn?– e.g., cooking knobs
• What is needed in different rooms?– e.g., kitchen stuffs vs. living room stuff
• How can people be persuaded to trust the technology?
– Cost/benefit analysis
• Microsoft EasyLiving• HP Cooltown• Orange home in the U.K.• Smart house in Massey
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Environment, Health, Transport, Treasury,
Socialising, entertainment, work, status, money?
Contact?
Regulation Economy
Profit? Sustainability
Retailers
Phone networks
Distributors
Creative industries
Artists
Broadcasters
Internet
Manufacturers
Super marketsFarmers /
producersGovernment
Satellite & cable networks
Family & friends
Utilities
Builders
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Divergence vs. Convergence
• Entertainment– Hi-Fi or TV vs. Mobile phone + MP3 player + TV phone
• Information access and work– Pizza ordering
• Telephone + telephone number + imagination– Dispatching technology support, one representative number e.g.,
0800838383– Online order via internet (using an active media)– Television order via cable TV company
• Some of the technologies focusing on a particular purpose, others are targeting on the convergence of the technologies.– TV as a main controller at home context
• Tele-communication ltd. – TV as an entertainment, consequently, a business tool
• Video-On-Demand• T-commerce
– TV as a social interaction tool• HP Cooltown project
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Currently developing concerns
• Industrial communication products– Highly interactive TV
environment (Daewoo)in order to communicate outside the home, e.g., buddies, broadcasters
• Academic interest– MURF project
in order to support social interaction in the home environment.
– Mobile interactive communication device (Samsung)in order to extend the mobility of TV into an information appliance, e.g., DMB phone
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What I am focusing on?
• TV as a social interaction toolCHARLIE: We tried giving television up for a while, it was forced upon us by Mum and it didn’t last very longHR: Why not what happened?CHARLIE: ‘Cos of Coronation Street, of course, I think she went about three episodes and she was totally out of it when she went to work, wasn’t able to discuss it.
Buddy list
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Home Lab. in my home
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Home Lab. in my home
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TxtTV and Buddy list
• Txting on TV– Entertainment
• Watching a programme
– Information access• Conversation topics
– Social interaction• Presence awareness• Social connection• Privacy
TV programme window
Message received
Message composing window
Logged informationInput mode
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Early results and future work
• Testing with 5 students– General behaviour
• Interested• What for?
– Detailed behaviour• Need to rigorously analysed• Loosely speaking, extending their social interaction
• Planned work– Hard work, to see the different social interaction– Critiques that help me to proceed the next studies (NOW!!!)
THANKS for listening my 2 cents work!!!