intergen twilight seminar: infrastructure management made easy

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Andrew Kosmadakis Mark Fenwick August 2011 Microsoft System Center Datacentre to Desktop Management

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The deployment, management and operation of software and infrastructure across organisations is critical to ensure you get the maximum benefit from your investments.Microsoft recognises that this extends from the desktop to the datacentre and that it is a critical factor for organisations wanting information technology to be an enabler for their business. The Microsoft Systems Centre Suite provides management of physical, virtual and mobile IT environments for enterprises and mid-sized organisations.This session was presented by industry recognised experts Mark Fenwick and Andrew Kosmadakis and includes information from the recent Microsoft Management Summit.If you are a CFO/CIO or have responsibility for Infrastructure Management and deployment then this presentation should be of interest to you.

TRANSCRIPT

Page 1: Intergen Twilight Seminar: Infrastructure Management made easy

Andrew Kosmadakis Mark Fenwick August 2011

Microsoft System Center Datacentre to Desktop Management

Page 2: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

Intergen and Infrastructure…… REALLY???

Isn’t Intergen ONLY about .Net development, NAV, CRM, Dynamics and SharePoint?

NO!

Does Intergen really do Infrastructure?

OH YEAH!!

Page 3: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

ABOUT US Andrew Kosmadakis - 16 years industry experience - Infrastructure projects - Citrix/RDS solutions - SOE management and provisioning - Mobility - Microsoft V-TSP - Optimised Desktop

Mark Fenwick - 17 years industry experience - Infrastructure projects - Datacentre management and provisioning - Virtualisation and thin technologies - Mobility - Remote Access

Page 4: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

Do you know the current status of your physical and virtual environments, client computers and devices?

What is a managed environment? Are your client devices managed? Is your users environment managed?

Page 5: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

Microsoft System Center Suite

Page 6: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

SCCM

- Software Updates

- OSD - Application

deployment - Virtual/Local

- Power Management

- Mobile devices

- Desired Configuration

- Configuration packs

- Asset Intelligence

SCOM

- Service Oriented Monitoring

- Service Level reporting

- Operating System and Application monitoring

- Client monitoring

- Management Packs

- Unix and Linux server

SCVMM

- Manage your virtual environment

- Fabric management

- Private Cloud provisioning

- Multi-vendor support

- V2V - P2V - Intelligent

placement - Self Service

Portals

SCSM

- IT Compliance based on ITIL and MOF

- Incident and Problem Management

- Change Control

- Asset Management.

- Release Management

- Configuration Management DB

- Self Service Portals

SCO

- Datacentre automation

- Adaptable Run Books / workflows

- Parallel workflows

- Integrates across the SC Suite + more

Page 7: Intergen Twilight Seminar: Infrastructure Management made easy

Dynamic Desktop

Page 8: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

The Desktop is changing…. Consumerisation - Bring a PC to work - “I can do that at home why not here?” Virtualisation - Virtual Desktop Infrastructure (VDI) - Remote Desktop Services (RDS) - Applications

Mobile Computing - Windows Phone - Laptops/Tablets - iPad/iPhone - Online and Offline use

Users and Access - Quick turn around - User Types - Resources Security and Protection - Compliance - Data Protection

Page 9: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

Self Service Application Provisioning

Management and Monitoring

Security and Protection

OS Provisioning and Configuration

Mobile Workforce

The Dynamic Desktop

Page 10: Intergen Twilight Seminar: Infrastructure Management made easy

Dynamic Datacentre

Page 11: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

The Datacentre is Transitioning

The transition toward highly available cloud based platforms

Physical

Virtual

Infrastructure as a Service (IaaS)

Platform as a Service (PaaS)

Page 12: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

SERVICE PROVIDER

Pooled Resources

Delegation and Control

Flexibility and Elasticity

Automated Workflows

Scalable

Cost Efficient

SERVICE CONSUMER

Self Service Process

Automation Monitoring Protection Provisioning

and Configuration

Service Management

Empowerment and Agility

Self-Service Experience

Simplicity

Application Visibility and Control

Consumerisation of Devices

Anywhere – Anytime

Service Agreement

Common Management Across Private and Public Clouds and Hybrid Environments

The Future of Cloud and Datacentre Management

Page 13: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

Private Cloud in your Datacentre? You may be closer than you think !! Do you use Server Virtualisation?

Hyper-V, XenServer or VMware – it doesn’t matter

Do you use Shared Storage – SAN, iSCSI….

What about redundant networks?

The Hypervisor is the foundation

System Center is the Toolbox Provisioning and Configuration, Monitoring, Service Management, Process Automation,

Protection and Self Service

Page 14: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

The Private Cloud Building Blocks

Self Service Process

Automation Monitoring Protection Provisioning

and Configuration

Service Management

Private Clouds Cloud Admin

Cloud Viewer

Cloud Users

Pooled Resources Bound by Policy Delegated to Admins and Users Elastic and Dynamic Resource Management Framework and Processes Automation Self Service

Page 15: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

User

Service Manager

Opalis

Change Admin

SCCM

User Requests Software Via

Portal

Ticket and Change is

raised

Opalis detects request

Monitors status

Ticket Updated

Automation resumes

User/Computer added to collection

Software deployed

Monitors deployment

Ticket and Change

Updated

Change Approved

User Emailed Status Update

Software Provisioning Example

Page 16: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

App Support

Service Manager

Opalis

Change Admin

VMM

Requests IIS Server Via

Portal

Ticket and Change is

raised

Opalis detects request

Monitors status

Ticket Updated

Automation resumes

IIS Server Deployed from

Template

Deployment Complete

Monitors deployment

Ticket and Change

Updated

Change Approved

Admin Emailed Status Update

Server Provisioning Example

Page 17: Intergen Twilight Seminar: Infrastructure Management made easy

Questions

Page 18: Intergen Twilight Seminar: Infrastructure Management made easy

Data Center to Desktop Management

Intergen Account Manager

Intergen Infrastructure Consultants Andrew Kosmadakis ([email protected])

Mark Fenwick ([email protected])

Microsoft Account Manager

Microsoft System Center site http://www.microsoft.com/systemcenter

http://www.microsoft.com/mdop

Where can I find some more information? – Please Remove

Page 19: Intergen Twilight Seminar: Infrastructure Management made easy