international forwarding ltd & palletways uk vision 20.20
TRANSCRIPT
We deliver the first ever digital information hub for all our customers.
New digital dashboardShows on a map the status of all consignments at any time – in real-time – from collection right through to delivery.
Consignments at riskShows consignments that may not have passed key performance indicators at any stage during their transit enabling proactive resolution.
Mobile AppAccess all consignment information on the go, regardless of mobile coverage.
As Europe’s largest palletised express freight network, we’re using groundbreaking technology to develop brand new ways of meeting customer needs.
A first for the industry, our new web-based information hub takes consignment visibility to new levels, providing real-time data on precise location in transit, ETAs and at the point-of-delivery.
Highlights of this innovative new system include:
Data analyticsChoose the measures you want to monitor and have reports sent to you automatically wherever you are.
Our digital information hub provides unprecedented visibility of consignment status, showing the progress of your consignments updated in real-time, on your own dashboard.
The dashboard displays all delivery
times, estimated times of arrival and
any consignments at risk. The system and
all live consignment data can be easily
integrated into your own IT systems,
streamlining processes and saving you
time and money.
This dynamic, proactive tool enables
you to provide a more efficient service
to your customers, including the ability
to pre-advise collections and deliveries.
It ensures you are automatically
notified of any potential issues and
can take steps to resolve them before
they impact on your customers.
Increased visibility, improved real-
time information and supply chain
control; our new digital information
hub delivers all the consignment data
you need to help you provide the
service your customers rely on.
Real-time – Anytime – Anywhere...PC – Laptop – Tablet or Mobile...Palletways Delivers...efficiency and value for money every time.
The NEW Palletways digital information hub
Real-time consignment visibility
View on your dashboard consignments across the network. See on a map the exact location of any consignment, at anytime – in real-time. See all delivery times, estimated times of arrival and any consignments at risk. All consignments out for delivery can be monitored as their status indicator changes from red to green as they are successfully delivered.
Mobile App Access all consignment information on the go
regardless of mobile coverage. The Palletways App stores uploaded POD and other status data, automatically downloading it to your mobile as you enter a coverage area.
Comprehensive consignment analytics
Simply choose any combination of performance measures you want to monitor e.g. delivery type, destination, time period etc and have automated reports sent direct to your PC, tablet or mobile, at any-time – any day.
Customer trading profiles Use the power of our data analytics to assess
customer trading profiles, order volumes and measure sales trends – all by area or region. You select the measurement criteria and receive automatic reports enabling you to monitor and manage the trends that are important to you and identify potential business opportunities.
Mapped vehicle management data
State-of-the-art vehicle routing software which fully automates delivery vehicle routing to determine the most efficient and cost effective delivery rounds. Total visibility of all vehicles and their position is shown in real-time on a map – just like air traffic control, taking customer service to a whole new level.
Instant messaging Instant messaging enables Palletways
Network Members to communicate with each other immediately and directly on any aspect of a customer’s consignment. Total transparency and consistency of information accessed from a single source guarantees best-in-class service standards for all customers.
Digital proof-of- delivery data
See the full information as uploaded at the point of delivery for every consignment via your PC, tablet or mobile.
Real-time – Anytime – Anywhere...PC – Laptop – Tablet or Mobile...Palletways Delivers...efficiency and value for money every time.
All Palletways Pan-European services are provided by Palletways Europe Gmbh.
Address Details International Forwarding Ltd Station Road Coleshill Birmingham B46 1HT 01675 434690 www.internationalforwarding.co.uk