international telecommunication union mission...

INTERNATIONAL TELECOMMUNICATION UNION

Mission Report

Government of St. Vincent and The Grenadines

Kingstown, St, Vincent

April 14-17, 2003

Prepared By: Christian Gerlier Adrian B. Recas August 29, 2003


Mission Report Government of St. Vincent and The Grenadines – Kingstown April 14-17, 2003

Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page i

Table of Contents 1. MISSION OBJECTIVES.................................................................................................... 3

2. BACKGROUND ................................................................................................................ 3

3. SCOPE & METHODOLOGY EMPLOYED........................................................................ 4

4. MISSION ACTIVITIES....................................................................................................... 5

5. INFORMATION ACCUMULATED FROM SITE VISITS .................................................... 7

6. REVIEW OF EXISTING INFRASTRUCTURE................................................................. 11

7. REQUIREMENTS TO IMPROVE THE INFRASTRUCTURE .......................................... 13

7.1. Human Resources....................................................................................................... 13

7.1.1. Local Area Networking 13

7.1.2. Database Administration 13

7.1.3. Internet & Intranet Services 13

7.2. Trimetra Implementation ............................................................................................. 14

7.3. Computer Hardware & Application Software Acquisition and Support ........................ 14

7.4. Personal Computer Operating Systems & Applications Suites ................................... 14

7.5. Local Area Networking ................................................................................................ 14

7.6. Wide Area Networking................................................................................................. 15

7.7. Application Software Development.............................................................................. 16

7.8. Data Security............................................................................................................... 16

7.9. Web Sites of Agencies and Departments.................................................................... 16

8. IMPLEMENTATION OF THE INFRASTRUCTURE IMPROVEMENTS .......................... 17

8.1. Introduction.................................................................................................................. 17

8.2. Implementation Budget ............................................................................................... 17

8.2.1. Network Phase 1 17

APPENDIX I AUTOMATED SYSTEM FOR CUSTOMS DATA (ASYCUDA) & EUROTRACE I



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page ii

APPENDIX II DIGICEL SURVEY – ST. VINCENT GOVERNMENT .................................... I

APPENDIX III OVERVIEW OF SMARTSTREAM APPLICATION ....................................... I

APPENDIX IV – FUJITSU ICL HOSTTALK PROPOSAL......................................................... I



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page 3

1. Mission Objectives The objectives of the ITU mission were as follows:

1. Assess and review the existing ICT infrastructure as it relates to the public sector;

2. Assess and review the Government’s ICT strategic goals and objectives,

3. Assist the Government in preparing guidelines for the necessary technical infrastructure and architecture required to support the short, medium and long term e-needs of government.

2. Background The Government of St. Vincent and the Grenadines is committed to raising the quality of life of Vincentians to the highest attainable levels. In striving to meet this objective, the government will actively promote and utilize Information Technology, as a means of strengthening the country’s economy, creating jobs, ensuring social equity and enhancing education and culture.

In order to meet its stated objective, the government has sought the assistance of the International Telecommunication Union to provide guidance on the implementation of the infrastructure required.

The legislative arm of the Government of St. Vincent and the Grenadines is comprised of 12 ministries:

• Office of the Prime Minister • Ministry of National Security, the Public Service and Air and Sea Ports Development • Ministry of Finance, Planning & Development • Ministry of Education, Youth & Sports • Ministry of Social Development, Cooperatives, The Family, Gender, Ecclesiastical

Affairs • Ministry of Health and the Environment • Ministry of Agriculture • Attorney General’s Chambers • Ministry of Transport, Works and Housing • Ministry of Telecommunications, Science, Technology & industry • Ministry of Tourism & Culture • Ministry of Foreign Affairs, Commerce & Trade




3. Scope & Methodology Employed The scope of the study covered a review of the government’s information technology infrastructure, its assessment followed by the preparation of recommendations for the establishment of Intranet and Internet sites.

The method employed was to visit each department of the government, interview responsible personnel and determine the following:

• An inventory of computer hardware and software in use • The existence Local and or Wide Area Networks and their configuration • Resource requirements, and application software in development • The exchange of data with other government departments and the current method

utilised to accomplish same • With the establishment of an Intranet, what data/information will be shared with

other government departments • With the establishment of a government Internet site, what information will be made

available to the general public

The mission was somewhat handicapped by changes in personnel that took place immediately prior to the visit. The Manager of the Information Technology Services Division went on pre-retirement leave, and as a result, information flow was less that desirable.




4. Mission Activities The team was not able to secure appointments with all of the government departments and ministries, however 10 government departments were visited over the course of 4 days. The following table outlines the timetable of the visits:

Departments Date Time

ITSD (Information Technology Services Division) 15.04.2003 10:00

Central Planning 15.04.2003 13:30

Treasury 16.04.2003 10:00

Inland Revenues 16.04.2003 11:00

Customs Office 16.04.2003 13:30

Tourism 16.04.2003 14:30

Health 16.04.2003 15:30

Police 17.04.2003 11:00

Public Information 17.04.2003 14:00

Education 17.04.2003 14:30

In addition to the government departments, the team also met with representatives of Cable & Wireless, the public telephone network provider on April 15th, and Digicel a wireless telephone service provider.

Cable & Wireless currently provides network facilities for the following departments:

• Treasury • Telecommunications • Health • Finance

They advised that the existing network might be expanded to include all the government departments on St. Vincent as well as extension to the Grenadines. They indicated that there was no official request in place to provide these expanded facilities.




Cable & Wireless was requested to provide implementation and operational costs to provide Wide Area Network interconnection between each of the government departments and the Information Technology Services Division site.

Digicel was requested to advise whether it had excess band-with capacity that may be able to carry Wide Area Network traffic between all the government departments in St, Vincent.

In February 2003 Digicel undertook a survey which sought to determine the feasibility of a “Government Transmission Network”, to connect 53 named government buildings in the Kingstown area. The study sought to identify possible repeater and hub sites from third party operators to assist in network connectivity.

The results of the survey are presented in Appendix II.




5. Information Accumulated From Site Visits The following table presents an overview of the information collated from the site visits.

Department Description ITSD (Information Technology Services Division)

Applications Supported on the Trimetra System

Application Name Developed by User Salary In-house Treasury Public assistance In-house Social Welfare Post Information In-house Finance Common Entrance In-house Education School Leavings In-house Education Electoral (Backup) In-house Electoral Office Training Information In-house Service Commissions All of the above applications were developed in VME using Application Master (4GL) and Cobol

Personal Computer Based Applications App. Name Developed by Status Dev. Tool User MagCo In-house In use VB Magistrate FamCo In-house In use VB Family Court Trade In-house Under development Access Trade Airport In-house Under development Access Airport Immigration In-house In use Access Immigration

Central Planning • Connected to Smart Stream Technology • Local Area Network in place • Employs a module of ASYCUDA (EUROTRACE) to prepare statistics • Produces statistical reports for all government departments • No network plan or equipment inventory was available • COMPUTEC is the supplier of computer equipment and support • Data is provided to each government department on demand • SPANS application is available to selected users on the Local Area Network • Data is transferred to ASYCUDA /EUROTRACE by magnetic tape, there is no

network link • New Project: commissioned from Microsearch International (Trinidad & Tobago)

on the request of the Ministry of Finance & Planning No terms of reference available.




Department Description Treasury • 85% of the Ministry’s computer equipment is on a Local Area Network

• Currently negotiating with Cable and Wireless for the provision of network facilities to the Grenadines

• Cable & Wireless Frame Relay network is used, digital loops • Connections use TCP/IP • Local network and application support is provided by Treasury personnel • No Inventory of equipment and application software available • The network is open and lacks security • Urgent Requirement – Implement routers to provide encryption of data on the

network (exposure is great as the network carries financial transactions). Inland Revenue • Connected to the Treasury Department over the Smart Stream network

• Local Area Network in place • Software: Oracle 8.0.5, Windows NT, SIGTAS (Standard Integrated Taxes

Administration System) Eastern Caribbean Central Bank ECCB • Majority of systems are Compaq Proliant 2500 purchased ‘97/’98) • Network Plan unavailable • Import of data (revenue) collected in the Grenadines • Application SIGTAS is sometimes problematic • The police require direct access to motor vehicle registration and annual fees to

facilitate their duties Customs Office • ASYCUDA is the main application employed. Supported by Oracle/Informix

• Undertaking a review of the existing IT infrastructure • Interfaces with the Treasury department regarding all financial transactions • Would like to automate all tasks that are currently performed manually • Maintains an MS Access database of goods and services and associated rates • Produces monthly reports from Dbase 4 and Excel data • An Internet site with customs information is desirable:

Customs & Excise Rates Customs Brokers Evaluation of goods and services

• Exchanges data with various other government departments and ministries • Expressed a need to have an administrator on site to support systems

Police • Maintains data of vehicle registration and annual road taxes • Would like to include information of vehicle insurance particulars • Would like to have a wireless connection to a central database containing vehicle

registration, drivers licenses etc. to facilitate verification during vehicle stops • Would like to introduce photograph on drivers licenses and standardise formats

with those used by the electoral office • Vehicle inspections are conducted once per year • Would like a network connection to the Inland Revenue department to support

verification of annual road taxes and drivers licenses • Central database on all motor vehicles in Saint Vincent • Compiles and publishes statistics on road accidents, drivers license suspensions • Now creating a database for firearms permits • Exchanges data with the Inland Revenue department




Department Description Tourism • Application software:

MS Word: letters, memos MS Excel: budget, financial spreadsheets Publisher: invitations, booklets CTOMIST: Application from CTO (Caribbean Tourism Organisation)

• Prepares reports from data input to the applications • Local information systems support person contracted in February 2003 • There is a need to network all computers over a wireless network. At this time t2

additional access points are required to complete the network • There is currently no data exchanges with other government ministries or

agencies • Internet access is enabled through ADSL provided by Cable & Wireless • Official internet site is: www.svgtourism.com

Web site is supported by CLARINET, and enhancements are needed • E-mail is not utilised • The following should be made available on the Internet site:

Statistical data List of activities Electronic calendar

• OECS Project: OECS Cultural Network Project to develop more communications between cultural groups and organisations

within the OECS. This may be supported on the internet site Health • Manually enters and maintains data from 39 medical clinics, the main hospital in

Kingstown and 5 regional hospitals • Some data is transmitted via modem • COMPUTEC provides technical support for all computer systems • Demographic data and statistics should be made available to other government

agencies and departments Education • School Computerization Project (SCP): To install computers in all schools in three

phases: Phase 1: 12 schools, completed Phase 2: 31 schools, completed Phase 3: 25 institutions, completion end of 2003, with wireless network

connections • Planning to network all the computers throughout the school system • There is a need to improve the bandwidth and speed of data transmission • There are network connections to various ministries and agencies • Application software in use is MS Office, Windows 2000 and XP. There are no in-

house or sector specific applications • No complete inventory of computer equipment or applications available • Wireless network study undertaken by AMERITECH of Barbados- no information

available at the time of the visit Address: AMERITECH GLOBAL SERVICE LTD Laureston, No 18, 7th Avenue Belleville, Barbados Tel: (246) 427 3632 / (246) 427 8824, Fax: (246) 427 5126

• Expressed a need for laptop computers to enable greater mobility and flexibility

http://www.svgtourism.com/




Department Description Public Information • No Local Area Network in place

• Internet access (Caribsurf) is provided by Cable & Wireless and is available on all personal computers

• The agency supports the publication of general information to the public • Expressed the need to create an internet site to enable wider distribution of

information • Information is gathered from ministries and government departments as required

to satisfy individual requests • Communications with 11 ministries • No inventory of computer equipment or application software available




6. Review of Existing Infrastructure Beginning in January 1988, and up to February 2003 the St. Vincent Government’s main data processing was supported by a Fujitsu ICL System 39 L35. The unit was installed at the ITSD site, and networked via four DRS 300 and one DRS 3000 Minicomputers. The minicomputers were also used to provide local word processing and spreadsheet services. Oslan and Full XBM cabling provided the connectivity. The departments served by this mainframe and network were:

• Ministry of Education • Inland Revenue Department • Treasury, with connections to; Social Welfare The Electoral Office Ministry of Transport Works & Housing Ministry of Trade

• Ministry of Finance and Planning, with a connection to; The Prime Ministers Office

• Public Service Commission also serving The Training Division

The DRS 3000 minicomputer is installed at the ITSD site, and provided access to the System 39 mainframe.

Fujitsu ICL Caribbean no longer supports the System 39 hardware and proposed its replacement with a new product, Trimetra DL 50-11. The Trimetra Server is capable of supporting Unix and Microsoft Windows Operating Systems in addition to VME required to support the government’s existing applications. The Unix and Microsoft Operating Systems provide the platform on which the additional services.

The Trimetra system was installed at the ITSD site in February 2003. Although the main system was installed and all existing VME based applications migrated to it, the network links to the ministries and departments were not reactivated. This requires additional application software for the Trimetra system and this was not factored into the original installation.




In the absence of network connectivity to the new mainframe system, the departments that have applications running on it have to physically visit the ITSD site to input data. This is most inefficient.

Under the Standard Integrated Financial Information System (SIGFS) sponsored by the Eastern Caribbean Economic management Programme (ECEMP), and the Government of St. Vincent and the Grenadines, the SmartStream Application System was implemented in the Treasury Department, the Ministry of Finance and the Ministry of Health. General Ledger, Funds Control, Payables, Budget, Purchasing, Payroll and Human Resources Management modules are the currently in use. An overview of the system and its associated Wide Area Network is presented in Appendix II.

Each department maintains the responsibility for the acquisition and support of its computer systems. Some support services are outsourced to third party vendors. This arrangement is costly and inefficient. For example, the purchasing of individual software licenses for desktop applications leads to significantly increased costs to the government.




7. Requirements to Improve the Infrastructure

7.1. Human Resources

In order to provide the required level of support services, the Information Technology Services Division (ITSD) must be restructured.

ITSD must assume responsibility for the following:

• Computer hardware and software purchasing • Computer hardware and software technical support • Local area networking support • Internet & Intranet management and support • Information systems development

A manager must be appointed for the division.

The division must also employ personnel in each of the specific service categories, and these are detailed in the following sub-sections.

7.1.1. Local Area Networking

Support for the local and wide area networks will require at least one person per 100 workstations. Initially at least three persons will be needed. A more detailed assessment can be made after all the services are brought under the management of ITSD.

7.1.2. Database Administration

Administration of the many database applications employed in the various ministries and departments should continue to be supported by an in-house administrator. ITSD must further assess its needs to determine if it will require additional personnel to support the databases that are housed on the Trimetra system

7.1.3. Internet & Intranet Services

In order to set up and maintain the Internet and intranet sites, ITSD must employ two persons with the requisite skill sets.




7.2. Trimetra Implementation

The Trimetra system that was implemented in February 2003 is underutilised. In the short term, the network connections to enable access to the VME based applications should be restored. This will require the purchase of additional application software to support the connection of PCs to the Trimetra server. Fujitsu ICL has proposed the implementation of their HostTalk application to provide the connectivity. Details of the proposal are presented in Appendix IV.

7.3. Computer Hardware & Application Software Acquisition and Support

Computer hardware and software purchasing and support must be centralized, preferably through ITSD. This will enable the government to over time, standardize the equipment and PC applications in use. Standardization will enhance ITSD’s ability to provide high quality support, and reduce acquisition costs.

7.4. Personal Computer Operating Systems & Applications Suites

The government should negotiate with Microsoft to secure the purchase of an “Enterprise License” for PC operating systems and desktop applications. This will greatly reduce the expense associated with acquiring these products.

More information can be found about Microsoft’s license policy on: http://www.euro.dell.com/countries/uk/enu/gen/local/enterprise/default_myo_microsoft_licensing.htm

7.5. Local Area Networking

Each government ministry and department must be served by a local area network. These should be established in the locations where none exist today. Some of the LANs now in place were implemented without the consideration of their interconnection within a wide area network. These will have to be reconfigured.

Each local area network should include:

• One main file/application server • One backup file/application server • One print server




7.6. Wide Area Networking

All local area networks should be linked through a wide area network using the WiFi technology. This technology is now reliable enough and can meet the various requirements of connectivity for the different agencies and departments (mobility, connectivity in different parts of the country). The Main Server is located at ITSD.

Local Area Networks interconnected through a Wide Area Network (WAN) with connection to the Internet.




The Digicel survey conducted in February 2003 identified 53 sites to be included in the Government’s wide area network. Details of the survey are presented in Appendix II.

As soon as the Wide Area network is installed and tested, the SmartStream network may be migrated to it, and there will be substantial savings in the monthly charges from Cable and Wireless.

7.7. Application Software Development

Applications are currently being developed using MS Access. With consideration to the volume and type of data (confidential, critical, sensitive) to be managed by these applications, the use of MS SQL Server or Oracle is more appropriate.

The use of either of these database managers will also facilitate the future development of applications for the government departments and agencies with specific consideration to the secure exchange of data over the Intranet or Internet.

7.8. Data Security

Data communicated over the wide area network currently supporting the Smartstream application is currently transmitted “in the clear”, on the Cable & Wireless Frame Relay Network. To secure the information and the network against attack, routers with data encryption should be employed at the main (Treasury) and connected sites.

7.9. Web Sites of Agencies and Departments

The development of Intranet and Internet Web pages must be centralized within ITSD. ITSD should be the central point to respond to the needs of all Agencies and Departments.

For Web page development and day to day management we recommend Server IIS minimum Version 4, FrontPage 2000 or higher and Visual Studio Version 6.




8. Implementation of the Infrastructure Improvements

8.1. Introduction

The Wide Area Network will form the communications backbone to enable the implementation of the department an agency interconnectivity proposed in the previous section.

The network setup is relatively expensive, however will be able to carry both voice and data communications and effectively reduce the government’s communications costs. We suggest that the data network is set up as the first phase of the project, after which voice communications may be enabled.

8.2. Implementation Budget

8.2.1. Network Phase 1

From the Digicel survey, we have identified 26 sites (excluding schools, the Library and hospitals) which comprise the main government offices in Kingstown, and suggest that they be included in the first phase.

The following cost projections are provided for budgetary purposes. Actual costs will be determined when the final engineering of the network is completed. All amounts are quoted in United States Dollars. Description Quantity Projected Cost

Main Base Units @ 60 Mbps 4 $ 200,000

Data Switch 2 $ 8,000

Routers 27 $ 81,000

Firewall Router 1 $ 5,000

Subscriber Units (1 per site) 25 $ 75,000.

Installation $ 20,000

Training $ 10,000

Web Development Software $ 8.000

Web Development Hardware $ 3,000

Total Phase 1 Implementation Costs $ 410,000

Annual Maintenance costs will be approximately US$ 75,000.



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page I

Appendix I Automated System for Customs Data (ASYCUDA) & EUROTRACE System Overview ASYCUDA is a computerised customs management system which covers most foreign trade procedures. The system handles manifests and customs declarations, accounting procedures, transit and suspense procedures.

ASYCUDA generates trade data that can be used for statistical economic analysis.

The ASYCUDA software is developed in Geneva by UNCTAD. It operates on micro in a client server environment under UNIX and DOS operating systems and RDBMS Software.

ASYCUDA takes into account the international codes and standards developed by ISO (International Organisation for Standardisation), WCO (World Customs Organization) and the United Nations.

ASYCUDA can be configured to suit the national characteristics of individual Customs regimes, National Tariff, legislation...

ASYCUDA provides for Electronic Data Interchange (EDI) between traders and Customs using EDIFACT (Electronic Data Interchange for Administration, Commerce and Transport) rules.

Background In 1981 UNCTAD received a request from the secretariat of the Economic Community of Western African States (ECOWAS) to assist in the compilation of foreign trade statistics in their member States. After an initial evaluation it became quickly apparent that this would only be possible at the Customs clearance offices and that the Customs clearance procedures required to be modernized to achieve quality results.

Taking advantage of advances in computer technology (the Personal Computer had at that time matured to be seriously considered as a business tool) UNCTAD proposed to develop a Customs software system which would be modular, adaptable and configurable so that it could be used in difficult environments requiring only a small number of trained maintenance staff.

This proposal was received with a lot of scepticism considering that many countries used mainframes system with on-site specialized computer engineers to support them. Despite that UNCTAD succeeded with the assistance of some member States to develop such a system, which is now commonly known under its name ASYCUDA.

ASYCUDA was originally developed on microcomputers, which were extremely limited by today's standards. In order to implement a complex Customs system in a multi user environment on such a platform a technical solution had to be applied which stretched the capacity of these machines to their limit.

However, over the years capacity and performance of microcomputers have rapidly improved and major revisions of the ASYCUDA software have led to a very stable and highly reliable system. In addition, a porting to the UNIX operating system has broadened the choice of suitable hardware platforms to include also a number of mini computers. In order to benefit from the latest innovations in information technology (IT) the ASYCUDA Technical Development and Implementation unit (ATDI) has designed and developed ASYCUDA++ which uses object oriented tools in a client/server architecture and is based on a relational data base management system (RDBMS). This version has been ported to a wide range of both Intel and risc-based platforms




Appendix II Digicel Survey – St. Vincent Government Date of Survey: 24th-26th February 2003

Participants: lan Wilson (Digicel St Lucia)

Ronald Dabreo (Digicel St Vincent)

Ken Bullock (IT Department Government of St Vincent)

Report Compiled by lan Wilson (Digicel St Lucia)

Scope To carry out a feasibility study for a Government Transmission Network to connect 53 named Government Buildings together around the Kingstown area of St Vincent for the purposes of building an internal Government Network. To find possible repeater/Hub sites from third party operators to assist in Network connectivity.

Survey Observations Kingstown is situated in a Bay area surrounded by high ground. Four main points of interconnect to Third Party operators were identified, these were: 1) Dorsetshire Hill, currently used by Digicel but leased from the local TV operator. This Site is high on the Hill overlooking Kingstown and is visible from most of the Government Buildings (See Excel sheet) that were surveyed, 2) C&W Kingstown, a 30M Steel Lattice Tower used by C&W for their local Cellular Network, 3) Central Market, a Digicel Site in the Centre of Town, quite High compared to surrounding buildings, 4) St Andrews Hill, a C&W Tower on an adjacent Hill to Dorsetshire Hill, again giving LOS to most of the Government Buildings surveyed.

Access to the roof of most of the Government Buildings was not possible due to the nature of the roof design (mostly Apex roofs without normal access). Due to this fact, most of the Survey work was carried out from ground level. As such all LOS results are "for indication use only" and would need to be confirmed using proper survey techniques should a Link require to be engineered.

Conclusion In general nearly all the Buildings Surveyed have LOS to most of the others, where LOS doesn't exist, there is a high probability that the Installation could be Engineered to provide an LOS to the required other Building if required (by use of a Stub Tower or high Pole installations). There are to many LOS opportunities between the Government Buildings surveyed to list here.

Suffice to say that enough LOS exists to build a viable Network around Kingstown using just Government Sites. The following Sites however, 2,3,7,11,12,35,42,43 and 47 may require the use of one of the four Third Party operator Sites to connect into a Kingstown Network, in particular, the Botanical Gardens Site (42) will be difficult to get connected due to its isolated location and the nature of surrounding vegetation,

The Administrative Centre (53) and The Ministerial Building (20) could make very good Hub Sites should the Government Network be Microwave based.

If the decision is made to go ahead with a Network, the General Topology can be defined. LOS to Third Party Operator Sites is documented on the accompanying Excel spreadsheet.

Digicel SVG Limited Suite K059 Corner Granby & Sharpe Sts Kingstown St. Vincent Tel: (784) 453-3000 Fax: (784) 453-3010




St Vincent Government /Digicel Survey 24-26/02/03

Site No

Site Name Height ASL

StructureHeight

Site Photo Taken

LOS Survey Photo's Taken

Dorsetshire Hill

CentralMarket

C&W Kingstow

n

St AndrewsHill C&W

Latitude WGS 84

Longitude WGS84

1 Ministry of Tourism and Culture, Cruise Ship Berth 2 5 Yes Yes 3102-7 Yes Yes* Yes Yes 130853.6 061 1326.8

»2 Arrowroot Association 3 7 No No Yes No No Yes 130900.8 061 1319.5

"3 St Vincent Marketing Corporation 3 7 No No Yes No No Yes 130904.1 061 1324.4

4 Customs and Warehouses 2 7 No No Yes Yes Yes Yes 130904.3 061 1326.1

5 & 6 St Vincent Port Authority Operations St Vincent Port Authority Administration 2 7 No 7 Yes Yes Yes Yes 130907.2 061 1324.8

- 7 The Extra Mural Department. University of the West Indies 20 7 Yes No 3152/53 Yes No No Yes 130912.6 061 13 16.9

8 The Proposed New Library Site 28 5 Yes No 3159 Yes* Yes* Yes Yes* 130915.2 061 13 15.6

9 The Richmond Hill School 22 7 Yes No 3154 Yes Yes Yes Yes 130913.9 061 13 18.2

10 The Memorial Hall 20 10 Yes No 3151 Yes Yes* Yes Yes 130912.5 061 13 18.0

-11 The CW Prescod Primary School 28 10 Yes No 3156 Ye No No Yes 130911.3 061 13 19.9

-12 The Kingstown Preparatory School 25 7 Yes No 3155 Yes No No Yes 130916.8 061 1320.5

13 The Richmond Hill Home Economics Centre 25 7 Yes No 3160 Yes Yes Yes Yes 130918.1 061 13 19.6

14 The Ministry of Agriculture 20 7 Yes No 3158 Yes Yes Yes Yes 130918.1 061 13 18.2

15 Radio St Vincent and the Grenadines 28 15 Yes No 3162 : Yes Yes Yes Yes 130918.6 061 1321.6

16 The Girls High School 35 7 Yes No 3161 Yes Yes Yes Yes 130922.1 061 1320.6

17 The St Vincent Grammar School 35 15 Yes No 3163 Yes Yes Yes Yes 130920.0 061 1323.4

18 The Office of the Attorney General 20 15 Yes No 3149 Yes Yes Yes Yes 130906.6 061 1320.7

19 The Kingstown Public Library 5 7 Yes No 3187 Yes No Yes Yes 130921.3 061 1339.4

20 The Ministerial Building 25 15 Yes No 3145 Yes Yes Yes Yes 130914.7 061 1324.4

21 The Treasury 18 10 Yes No 3146 Yes Yes Yes Yes 130914.5 061 1325.6



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page II


Site No


StructureHeight

Site Photo Taken


Dorsetshire Hill

CentralMarket

C&W Kingstow

n

St AndrewsHill C&W

Latitude WGS 84

Longitude WGS84

22 The Ministry of Telecommunications 20 8 Yes No 3150 Yes Yes Yes Yes 130906.9 061 1321.0

23 The Government Printery 25 10 Yes No 3144 Yes Yes Yes Yes 130915.6 061 1324.4

24 The Electoral Office 25 8 Yes No 3143 Yes Yes Yes Yes 130916.0 061 1325.7

25 The Audit Office 18 9 Yes No 3147 Yes Yes Yes Yes 130914.6 061 1325.8

26 The Information Technology Services Division 10 10 Yes No 3143 Yes Yes Yes Yes 130916.3 061 1326.7

27 The Ministry of Works 25 10 Yes No 3139 Yes Yes Yes Yes 1309 17.7 061 1327.6

28 The Ministry of Education 25 4 Yes No 3140 Yes Yes Yes Yes 130918.3 061 1327.1

29 The Court House 5 8 Yes No 3164 Yes Yes Yes Yes 130919.9 061 1329.6

30 The Prison 5 8 Yes No 3165 Yes Yes Yes Yes 130920.4 061 1329.3

31 The Kingstown Town Board 25 8 No No No Yes Yes Yes 130923.9 061 1331.6

32 Bishop's College, Kingstown 20 8 No No Yes Yes Yes Yes 130926.6 061 1336.9

33 St Joseph Convent 15 9 No No Yes Yes Yes Yes 130933.4 061 1340.4

34 The Carnival Development Authority 20 15 Yes No 3168 Yes Yes Yes Yes 130931.3 061 1343.7

^35 The Stoney Ground Primary School Yes No 3170 Yes No No Yes 130937.8 061 1344.1

36 The Lodge Village School 100 4 Yes No 3180 No Yes Yes Yes 130949.9 0^1 1326.6

37 The Nurses Hostel 10 9 No No Yes Yes Yes Yes 130940.5 061 1343.5

38 Police Headquarters, Largo Heights 120 7 Yes No 3176 Yes Yes Yes Yes 131001.3 061 1330.4

39 The School of Nursing, Largo Heights 120 3 Yes No 3174 I Yes Yes Yes Yes 130959.6 061 1328.3

40 The Prime Minister's Residence Private 20 7 Yes No 3166/67 No Yes Yes Yes 130910.7 061 1308.8

40 The Prime Minister's Residence Officia Yes 3171 Yes Yes Yes No 130956.6 061 1332.2

41 The Governor Generals Residence 130 12 Yes No 3178 Yes Yes Yes No 131005.9 061 1335.3



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page III


Site No


StructureHeight

Site Photo Taken


Dorsetshire Hill

CentralMarket

C&W Kingstow

n

St AndrewsHill C&W

Latitude WGS 84

Longitude WGS84

-42 The Botanic Garden 110 4 Yes No 3179 Maybe No No No 131000.8 061 1335.7

-43 The Milton Cato Memorial Hospital 10 10 No No Yes No No Yes 130929.7 061 1348.6

44 The Hospital Laundry 30 4 Yes No 3182 Yes Yes Yes Yes 130939.6 061 1347.7

45 The Environmental Centre, North River Road 20 9 Yes No 3181 Yes Yes Yes Yes 130926.1 061 1347.0

46 The Roman Catholic School 10 10 No No Yes Yes Yes Yes 130926.6 061 1344.2

-47 The Ministry of National Security Development Corporation 10 7 Yes No 3184 \ Yes No No Yes 130924.7 061 1340.7

48 The Kingstown Anglican School 15 7 Yes No 3183 Yes No Yes Yes 130922.9 061 1343.1

49 The Co-operative Division 5 12 Yes No 3189 Yes Yes Yes Yes 130920.9 061 1338.2

50 The New Kingstown Fish Market/Fisheries Division 3 3 No No Yes No Yes Yes 130915.2 061 1336.9

51 Central Market 5 20 Yes Yes 3122/38 Yes Yes Yes Yes 130918.2 0611332.7

52 The Kingstown Police Station/Fire Brigade 5 12 Yes No 3190 Yes Yes Yes Yes S E

53 The Administrative Centre/The Financial Complex 2 25 Yes Yes 3109/21 Yes Yes Yes Yes 1309 11.5 061 13131.2

Total Sites 54 Total No completed Surveys 54M ^




Appendix III Overview of Smartstream Application Under the Standard Integrated Financial Information System (SIGFIS), a project sponsored by the Eastern Caribbean Economic Management Programme (ECEMP), and the Government of St. Vincent and the Grenadines, a new Smart Stream software was implemented in the Treasury Department and two (2) pilot ministries: Ministry of Finance and the Ministry of Health. Five modules namely: General Ledger, Funds Control, Payables, Budget, Purchasing and Payroll and Human Resources Management are currently being used. Installation and networking of the equipment, implementation of new policies and procedures, training of staff and the development of a new Chart of Accounts were completed during the period of August 1998 to June 1999. A parallel system started on July 1, 1999 with the Payables and Ledger Module for the Treasury Department and the two pilot ministries where the same information was processed in the Smart Stream Software and the TREACC (Treasury Accounting System). From September 1, 1999, cheque payments were made using the payment facility in the Smart Stream Payables Module. From January 1, 2000, the TREACC system was dropped and all transactions are now processed in Smart Stream. All invoices and journals are entered in Smart Stream and all reports are generated from the system. In addition to the pilot ministries. The Audit Department, Ministry of Transports and Works, Ministry of Education and Ministry of Social Development are now on line. The Ministries of Agriculture, Foreign Affairs, ant the Departments of Customs and Excise and Inland Revenue The Payroll Module should be fully operational and going live by the end of the 2nd quarter 2003. The Human Resource implementation is scheduled for the latter half of 2003 A Cashiering module is to be implemented which would link the entire revenue-collecting Department and the Sub- Treasuries to the Treasury. At present the daily revenue taking is batch and entered as a multi-lined journal.

Technical Brief Software

• SmartStream 6.5:2 Operating System- Windows NT 4 Service Pack 4 & Windows2000 • Sybase 12 • Microsoft Office 2000 • PCAnywhere Version 9 • DBArtisan Version 5 • PowerBuilder Version 7

Hardware • - 200 PCs • 15HP4050N & 4100n • 3 Servers: • Production -IBM Proliant 7000, • Training -Compaq Proliant 3000 • Development -Compaq Proliant 6500 • Compaq line printer LG15 plus • 1 HP LaserJet 8000n • UPS -FERRUPS FE/QFE 500VA- 18KVA

The layout of the existing network is presented on the following page.




M in is t r y o f H e a lth

C o p p e r C a b le

S e r v ic e C o m m is s io n


F r a m e R e la yN e t w o r k

A u d it D e p a r tm e n t


M in is t r y o f A g r ic u ltu re


C u s to m s & E xc is eC o p p e r c a b le

In la n d R e ve n u e

C o p p e r c a b le

M C W M in is tr y o f F in a n c e S o c ia l D e ve lo p m e n tN in is t r y o f E d u c a t io n

1 0 B a s e T1 0 B a s e T

1 0 /1 0 0 b a s e T1 0 /1 0 0 b a s e T1 0 /1 0 0 b a s e T1 0 /1 0 0 b a s e T

1 0 /1 0 0 b a s e T

1 0 /1 0 0 b a s e T

1 0 /1 0 0 b a s e T 1 0 /1 0 0 b a s e T1 0 /1 0 0 b a s e T

1 0 /1 0 0 b a s e T

1 0 /1 0 0 b a s e T

S m a r t s t r e a mS e r v e r

C S U

S w itc h S w itc h

S w itc h

S w itc h

C S U

C S U

C S U

C S U

C S U

C S U C S U C S U

O p t ic a l C a b le1 0 0 0 M b p s

1 0 /1 0 0 b a s e T


O p tic a l C a b le1 0 0 0 M b p s


1 0 /1 0 0 b a s e T

G o v e r n m e n t o f S t . V in c e n t & th e G r e n a d in e s - S m a r ts t r e a m N e tw o r k

C a b le & W ir e le s s

C S U

C S U




Appendix IV – Fujitsu ICL HostTalk Proposal

“Government of St Vincent and the Grenadines”

HostTalk

PROPOSAL

From

ICL

Ref : DM/PRJ/105 Version : 0.1 Status : Draft Date : 10/12/2001 Author : Eric Felton For and on behalf of International Computers Limited ("ICL") Distribution: Stephen Beardmore ICL Geoff Corner ICL Kipling Martin ICL Jaggernauth Dass Fujitsu-ICL Caribbean




DESCRIPTION ST VINCENT AND GRENADINES GOVERNMENT require ‘Thin Client’ access to their four VME mainframe TP systems. A Dialogue Manager WEB-Based front-end is proposed. The solution will provide an interface to the entire TP services from any Browser with Intranet access. The interface would be broadly one-for-one web page to TP screen. An organisation logo and other common attributes (such as buttons to replace control keys) can be added to all the pages and individual pages can be tailored if required. Web pages will consist solely of HTML and Java script - there is no need for Java applets or ActiveX Controls requiring download. Web pages will handle VME terminal attributes and Browser usage, including:

• Cursor positioning on output and input • Multi line fields • Field rendition (for highlighted and hidden fields) • Maximum field lengths • Enter Key for send and alternative for Control Keys • Use of the Back button

The architecture allows for the development of further solutions if required at a later date. Including the provision of a tailored interface suitable for parties outside the organisation – in which case the interface would only allow access to the functions and data associated with them. The diagram below illustrates the architecture.



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page III

App

licat

ion

Cod

e (V

B)

DM Devel’tToolbox

Generators

IIS w

ithA

SP

HTML

Gen

erat

ed V

isua

l Bas

ic S

erve

r Cod

e

VM

E C

omm

sC

lient

Ses

sion

and

Dat

a O

bjec

ts

ArchitectureDevelopment-time

Run-time

Dyn

amic

Ren

derin

gS

cree

n R

ecog

nitio

n

Gen

erat

ed V

isua

l Bas

ic II

S C

ode

DDS

VMETPMS

DMServer

Manager

XML

Htmlpages

XML Type Definitions

Stylesheet

HTMLTemplate

Windows NT ServerOr 2000 Professional

OS

I or O

SI o

ver T

CP

(rfc

1006

)

User Id _ _Password _ _

press send

The Run-time and Development-time structure

A Windows based Server is used to ‘front-end’ the mainframe. VME Comms Client Server edition and the OSI protocol are used for communications – this can operate either directly to VME or via TCP (rfc1006), in which case OpenVME 4 should be used to process TCP directly. A Default Generated Dialogue Manager environment is used; it need not be amended but can if necessary. The Dialogue Manager Server Visual Basic application contains code to dynamically render mainframe screens in HTML; if required it can also include business logic, which can be used to manipulate mainframe access. A Dialogue Manager IIS VB application controls the State of the user; HTML pages generated from DDS or from analysed screens can be edited for specific interface requirements if required. The two applications communicate via XML. Dialogue Manager Server Manager controls the number of connections and produces performance information. Development tooling is available to extract Dictionary definitions or analyse screens, and generate/maintain the VB applications. A Template and Style sheet are available to govern the ‘house-style’ of the web pages. ICL will develop the solution and/or provide skills-transfer for local staff.



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page IV

PREREQUISITES

Development Hardware: • Development PC with processor and memory configuration suitable for Visual Studio

development – typically 750Mhz processor, 256 Mb memory, 10GB disc. • 17 inch or larger monitor capable of SVGA or better resolution, mouse, keyboard, CD-ROM

drive • Network Interface Card (NIC) for access to VME TP service

Runtime Hardware

(A single machine can support up to 70 concurrent users): • PC Server with processor and memory configuration suitable for running a web site – typically

1GHz processor with 1Gb memory, 20Gb disc. • Monitor, mouse, keyboard, CD-ROM drive • Network Interface Card (NIC) for access to VME TP service

Software: • Microsoft Windows NT Server or 2000 Professional • IIS/ASP (this is supplied on the Windows CD) • Microsoft Visual Studio version 6 (Professional or Enterprise Edition) • Microsoft Internet Explorer 5 or later • Microsoft Office (including Word and FrontPage)

Skills:

ICL will provide the resources to produce the solution. ST VINCENT AND GRENADINES GOVERNMENT will need resources with skills to operate the solution: Windows and IIS, Comms. If ST VINCENT AND GRENADINES GOVERNMENT want to be able to make amendments without ICL’s help, skills in HTML, Visual Basic and some Dialogue Manager will be required. Skills in Dialogue Manager can be gained in a Skills-Transfer/Consultancy exercise.



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page V

PRICING

The table below is pricing for the software and services to support the solution. The pricing is based on 50 concurrent end users; and is in UK Pounds.

Qty Description Price

(£) 1 2 1 1 1

Developer Software: BN581102 - DM V5 DEVELOPERS TOOLKIT : Single user developers license Runtime Software: BN581104 - DM V5 SINGLE-USER RUN-TIME : 25 USER LICENCE SV667003 - VME Comms Client Server licence SV667005 - VME Comms Client 50 additional users SV000152 – VCC Media Pack

(If customer doesn’t have it)

4395

8580

1430 3140

15

5

Services: BN581112 – day of a Dialogue Manager Consultant

(For: Analysis, Set-up, Implementation, Consultancy and Skills-Transfer)

.

6000

Totals 23560

Notes: 1. Hardware and Microsoft software are not included. 2. Travel and accommodation not included. 3. All prices are quoted in GBP, but are payable in US$ or EC$.



Prepared by: Christian Gerlier Adrian B. Recas Government of St. Vincent & the Grenadines August 29, 2003 Page VI

ICL COMMERCIAL STATEMENT Confidentiality and Copyright The information contained in this proposal is confidential and is submitted by ICL on the understanding that it will be used only by the staff or consultants to ST VINCENT AND GRENADINES GOVERNMENT and that, where consultants are employed, the use of this information is restricted to use in relation to the business of ST VINCENT AND GRENADINES GOVERNMENT. In particular, the contents of this proposal may not be disclosed in whole or in part to any other party without the prior written consent of ICL. Copyright in this document remains vested in ICL and no copies may be made of this document or any part of it except for the purposes of evaluation in confidence. Duration This proposal is submitted in 1 electronic and 1 hard copy and shall remain effective for a period of 30 days from its date of submission. Any requested extension shall not be valid unless confirmed by ICL in writing and may result in a variation of the terms contained herein. Terms and Conditions ICL's standard terms and conditions, copies of which are enclosed, are intended to safeguard the interests of all parties and are therefore those on which ICL would prefer that any order resulting from this proposal should be based. Prices and Charges It should be noted that all prices and charges (which do not include Value Added Tax) quoted in this proposal are based on the terms and conditions proposed by ICL therein and are valid as at the date of submission. They may not be the same as those in force on the date of any delivery or performance of any service. ICL further reserves the right to amend the prices and charges quoted should any resulting order be based on negotiated terms and conditions which increase either cost or risk to ICL. Validity of Information ICL endeavours to ensure that the information contained in this document is correct, and whilst every effort is made to ensure the accuracy of such information it accepts no liability for any error or omission in the same.

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