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Try Mobility for Avaya Aura Conferencing

SIGNING IN

PC

Internet Explorer

Firefox

Installing Plugins

iOS

IOS Highlights

Android

Android Highlights

SET-UP GUIDE

COLLABORATION AT A GLANCE

Scheduling a Meeting

Inviting a Guest

Best Practices

Sharing Content

Annotation

Whiteboard

Messaging

Collaboration Icons

NEED HELP?

Support Password Change Enabling External Camera Important Messages

INTERNET EXPLORER

Requirements

Internet Explorer 8.0 – 11.0

See section Installing Plugin if you do not see “Download the Sharing

and Collaboration Plugin” in step 3

MS Windows Vista 7 and 8 (32 and 64 bit)

Adobe Flash version 11.2.0+

Java 6 update 18 (1.6.0_18)+

Allow all popups and enable plugins

Depending on your browser version and settings you may not see all of

the following screens

1. Click “Collaboration URL” link in your welcome letter 2. Click “Always Allow” in the popup message, then click “here”

3. “Download the Sharing and Collaboration Plugin”

4. Click “Run”

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5. Read and accept the License Agreement and click “Install”, YES to proceed

6. If you receive a message that the application must be closed first, click “Force close”, “OK”, or “OK” and close Internet Explorer

6a. Click “OK” to confirm.

7. Click “Finish” to complete the installation; close browser 8. Launch Internet Explorer and click “Download the Enhanced Audio and Video

Plugin”

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9. Click “Run” 10. Accept the License Terms and click “Install”; “Finish”

11.At the Login window select “Member Login”

12.Enter your User Name and Password, check “Remember Me”, and select “Login”

13. Select the “My Conference” button and then “Start My Conference”

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14. Click “Connect” to begin streaming AV 15. Click “Collaboration” to begin sharing.

Congratulations, you are ready to start collaborating!

16. If there are errors, please ensure the plugin is enabled, by going to Tools -> Manage add-ons and checking the plugin status.

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FIREFOX

Requirements

Firefox 10+

See section Installing Plugin if you do not see “Download the

Sharing and Collaboration Plugin” in step 3

MS Windows Vista 7 and 8 (32 and 64 bit)

Adobe Flash version 11.2.0+

Java 6 update 18 (1.6.0_18)+

Allow all popups and enable plugins

Depending on your browser version and settings you may not see all

of the following screens

1. Click the “Collaboration URL” link contained in your welcome email Select the “Options” button, “Allow popups for tryaac.avaya.com” Then click “here”

2. Select “Download the Sharing and Collaboration Plugin”

3. Select “Save File”

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4. Select “Save”

5. When the download completes go the Downloads folder and Double Click the file

6. Read and accept the License Agreement then click “Install”

7. Click “Yes” to install 8. Click “Finish”; close and re-open browser

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9. Close the login window. 10. Return to the Login window by pasting the Collaboration URL, click

“Download the Enhanced Audio and Video Plugin”

11.Click “Save File”

12. Click “Save”

13.After the download is completes Double Click the file

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14.Accept the License Terms and click “Install”

15.Click “Finish”; close and re-open browser

16.Return to the Login window and click “Member Login” if needed

17. Enter your User Name and Password, click “Remember Me”, read and agree

to the TOU, and click “Login”

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18. If necessary, Click “My Conference”

19. If necessary, Click “Start My Conference”

20. If you receive a message that the plugin is currently disabled, click “Allow…“ 21. Click “Allow and Remember” for each plugin and then click “OK”

22. If there are errors, please ensure the plugins are enabled, by going to Tools -> Add-ons and checking the plugin status. Select “Always Activate”.

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23. Click “Connect” 24. Allow access to camera and microphone.

25. Click “Collaboration”

Congratulations, you are ready to start collaborating!

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INSTALLING PLUGINS

Depending on your browser version, plugins may not appear at the login window

Depending on your browser settings, you may need to allow activation of the plugin and access to your microphone and camera The operation system firewall might display a warning when you download the

plugin

Click the appropriate option for the firewall to allow access to the plugin

Choose always allow popups if prompted

1. Enter your User Name and Password, read and accept the terms of use, click “Remember Me”, and click “Login”

2. Click “install the AV plugin”

3. Download and install the plugin; click “Save, Run, Accept the Terms of Use, Install, and Finish”

4. Close the Add Audio and Video window by selecting the “x” in the upper RH corner

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5. On the Collaboration Agent, click Collaboration

6. From the drop-down list, click Download Collaboration Plugin.

7. Install the plugin when prompted; click “Save, Run, Accept the TOU, Install,

and Finish” If you get a message that your browser must be closed, close the browser and complete the installation

8. Re-open your browser if necessary, and return to the Collaboration Agent using your Collaboration URL

9. Click “Stream A/V Settings”, check your settings and choose Connect.

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10. Click “Collaboration”

Congratulations, you are ready to start collaborating!

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IOS Requirements

iOS 7.0+

WIFI or 3G/4G cellular

1. Click “Collaboration URL” in your welcome letter

2. Click “OK”, “App Store”, Store: iOS Apple

3. Download Avaya Aura Conferencing

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4. Download and Open Avaya Web Collaboration Agent 5. Read and accept the EULA

6. Enter “tryaac.avaya.com/aacpa/” in the Collaboration URL field and your “Moderator Collaboration/Conference Code”, click “Host Collaboration”

7. Enter your “User Name” and ”User Password”; click “Remember my password” 8. Enter your “Conference Phone Number”, from your welcome letter; click “Enable Audio and Video” 9. Enter Media Server address: “tryaacmedia.avaya.com” 10. Click “Start” Congratulations, you are ready to start collaborating!

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IOS – Highlights Moderator Streaming Audio and Video

1. Click “Phone Icon”, “Stream Audio and Video” or “Stream Audio”

Share Content 1. Click “Library Icon”, “Presentation” , open file 2. Click “Preview” to view file name and “Share”; expand annotation

ribbon

Note: Content can only be uploaded to the library by logging into your Avaya Aura® Conferencing account with Avaya Collaboration Agent using a PC. This must be performed before you can share content on iOS.

Messaging 1.. Click “Message Icon”, click “Message Field” 2. Enter message and click “Send”

Join a Conference - Guest 1. Launch Avaya Aura Conferencing on your IOS device 2. Enter “Collaboration URL” and “Conference Code”, click “Join

Collaboration” 3. Click “Joint as a guest” 4. Enter “Guest Name” 5. Click “Save Favorite”, “Join” Note: Guest cannot stream video

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ANDROID Installation Requirements: Android 4.0.4+, WIFI or 3G/4G cellular connection

1. Download Avaya Aura Conferencing from Google App Store; Android

2. Enter “tryaac.avaya.com/aacpa/” in the Collaboration URL field and your “Moderator Collaboration/Conference Code” from your welcome letter 3. Click “Host Collaboration”

4. Enter your “User Name” and ”User Password”; click “Remember my password”

5. Enter your “Conference Phone Number”, from your welcome letter 6. Click “Enable Audio and Video” 7. Enter Media Server address: “tryaacmedia.avaya.com” 8. Click “Start” Congratulations, you are ready to start collaborating!

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ANDROID – Highlights

Moderator Streaming Audio and Video Using integrated audio 1. Click the menu icon of the device 2. Click “Audio” and “OK” 3. In the Web Collab screen, click “OK” to enable microphone 4. Mute: Click the “menu” icon and “microphone” 5. Enable speakerphone: Click the “menu” icon and “speakerphone” 6. End Call: Click “menu” icon and drop call

Sharing Content and Messaging Upload content to the library with a PC or MAC.

1. Click “Library Icon”, content type and select file 2. Click “Menu” and “Share”; expand annotation ribbon to add text or

draw…

Messaging 1. Click “Message Icon”, click “Message Field” 2. Enter message and click “Send”

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Moderator Conference Controls (via clicking on the menu of the device)

Join a Conference - Guest Important note: guests cannot stream audio or video on android

1. Launch Avaya Aura Conferencing 2. Enter “Collaboration URL” and “Conference Code”, click “Join Collaboration” 3. Click “Join as a guest” 4. Enter “Guest name” 5. Click “Save” 6. Click “Join”

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SCHEDULING A MEETING GUEST LOGIN

Include participant URL, code, and phone numbers in your calendar

invitation:

Copy meeting URL and code by clicking on the Collaboration

Agent, Information, Call or

Copy section titled “Invite Others to Your Next Meeting” from your

welcome email; see below example

• Click on the participant URL or copy into your web browser;

https://tryaac.avaya.com/<collaborationcode)>

• Enter your name (and collaboration code if not already filled in)

• Install the Sharing and Collaboration Plugin

• Install the Enhanced Audio and Video Plugin

• Your host will provide the conference PIN if the conference is

protected

• Enter PIN, and/or click “Login”

• If the conference has not started, Collaboration Agent displays

conference has not started

• Mobile Users: join via audio dial-in to the conference number

provided in your invitation

Note: Guest cannot stream audio or video on Android or iPhone. Please use a PC or MAC to enable audio and video streaming.

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Best Practices – Reference Quick Start Guide

Install the client and enable plugins

Check your audio and video settings before the call

Mute your microphone when not actively speaking

Always use a headset

Settings: Enable Fast Start if you will be late to the meeting

Settings: Enable Continuation if you need to leave the meeting

early

Pre-load your document Library

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UPLOADING AND SHARING FILES

Upload file to your document Library; 50 files max

Click “Library” from the conference log-in screen or

Click “Collaboration”, “My Library”, upload document

Document must be closed; not password enabled

Less than 300 pages, and less than 30MB in size

Login-in Screen

Collaboration

Exit Library

Click “Sharing” on the Collaboration screen

Share your screen

Select document from Library

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Collaboration Screen

Document Library

ANNOTATING | WHITEBOARD | MESSAGING

Annotation tools display when sharing is enabled

Moderator and presenter have full annotation rights

Whiteboard: Click “Start Web Collaboration”, “Begin Sharing or Sharing”, Click “Whiteboard”

Control panel at the top of the screen allow you to add/delete, navigate through multiple boards, and snap and send screenshots

Exit whiteboard by clicking “Stop Sharing”

Annotation Tools

Accessing Whiteboard

Screen Capture

Messaging: Click “Messages”, “Enter Message”, Click “Send”

Sender name and time stamp is displayed

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COLLABORATION ICONS

Number Name

1 Add Participants

2 Start Web Collaboration 3 Conference Controls 4 Mode bar

5 Default Settings

6 Exit

7 Information

8 Recent Talkers

9 Mute myself

10 Moderator Features

11 Participants List

12 Show Dropped Participants 13 Sort Participants

14 Sort Participants By Join Time

15 Participants Search

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PASSWORD CHANGE

Click settings icon at the login or Web Collaboration screen

Enable video and click “Save”

Click “Change Password”

Enter and confirm new password, click “Save”, and “Done” to return to the previous screen

Login Screen

Web Collaboration Screen

Password Change Screen

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ENABLING EXTERNAL CAMERA

Click “Video” icon and “Stream A/V Setting”

Video Devices: Click “Select Your Video Camera” and “Update”

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SUPPORT

Support is available via email at: tryaac@avaya.com

PC 1. Click “Information” icon on the Web

Collaboration screen 2. Click “Documentation and Help” for

the complete User Guide

iPhone 1. Click “Support”, “User Guide”

Android 1. Click on “More Options”, click

“Support Information”

Note features not supported in this Pilot phase are: Outlook plugin, dial out, ad hoc, and event conferencing.

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IMPORTANT

MESSAGES

Features not supported in this Pilot are:

Outlook Plugin

Dial Out

Ad Hoc

Event Conferencing

Whitelist Try Mobility for Avaya Aura Conferencing

See support section for list of trusted IPs