interviewing in nursing
TRANSCRIPT
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INTERVIEWING INNURSING
DAYANG ANNIE ABANG
NARUDIN
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Learning outcome After the session the students will
be able to :
List the processes of interviewing Explain every process of interviewing
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Introduction Interviewing in nursing is an important procedure
and is controlled. The interview has its specific objectives.
It is an effective method to collect and to giveinformation and advice. Another function is to get the respond from the
client regarding the problem. Interviewing also can be done on the client or the
individual who is significant for the client.
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interviewing Process of Interviewing
Preparatory
Introductory During
Termination
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Preparation for
Interviewing Objective of interviewing-Identify the
objective or the purpose and theinformation need to be collected.
Respondent- study the background of therespondent:
i.who?
ii.language? iii.background of social culture?
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Preparation Appointment for interview:
i.Date
ii.Time iii.Place
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Preparation Setting interview i.Private( isolated place so that the respondent
can answer freely.)
ii. Quite. Minimum disractions iii.Good ventilation. iv.Both comfortable v.Suitable distance(18 in-4 feet),no barrier face
to face. vi.Confidentiality
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Beginning of interviewing Wish the respondent with respect. Shake hand ifnecessary
Smile with friendly facial expression Welcome the present of the respondent. Address the respondent with proper title such as
Mr. Madam, Miss. Introduce yourself, designation and your task. Explain the purpose of interviewing and the time
to be taken. Request the respondent to give cooperation
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During the interviewing Asking question- list out the question in order.- ask question clearly, short and easy tounderstand.- ask question in depth- ask question one by one- ask relevant question- avoid asking question with no answer.
- Encourage respondent talk using therapeuticcommunication technique such asreflecting,clarification,open-ended questionsempathy and so forth.
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During interviewing Effective and active listening Make observation- especially non verbal
communication and other cues that can give
information related to respondent health statusand health problems. Observe facial expression, eye movement,
gestures etc. Describe what had had been observed,not opinion. Always check data.
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End of interviewing Recheck data incase any information missing. Do not make conclusion or judgement of the
respondent. Summarize for respondent the current problem or
the problems which contribute to the existingfunctional behaviour.
Information collected or shared with respondentis confidential. Observe confidentiality.
Thanks the client on the cooperation that he hasgiven throughout the interview
Observe punctuality.
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INFORMATION REQUIRED
DURING INTERVIEW Demographic information (personal data)
name, sex, age, race, date of birth,address, religion, marital status,occupation and language.
Personal health history-Had suffered fromany type of sickness that had, admission to
the ward and any operation.
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Information Required
During Interview Family health history-The acute or chronic
diseases that the family member had.
Immunisation
Check immunisation record,any exposer to the infectious diseases.
Allergy to the drugs-drugs,food orenvironment.
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Information required
during interview Current medication-taking of drugs as prescribedby doctor or bought from the pharmacy,traditional medication practice, consumption ofalcohol, smoking or cafein.
Socio cultural history- Home and neighbourhoodenvironment, religious beliefs, culturalvalues,customs and personal behaviour.
Daily activity of living-lifestyles, food, exercise
and hobby. Related information
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Types of data Subjective data Data collected from the respondent during the interview suh as the feeling or opinion
of the respondent Objective data Data can be seen by seeing and can be measured
(quantitative). This data can be collected through phisical
examination, laboratory investigations anddiagnosis
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Source of information Primary source-the patient or significant
person for the patient.Example:familymember (if patient unable to talk or giveinformation.)
Secondary source: Doctor or other healthprofessional, medical records etc.
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Interviewing Summary Interviewing in nursing had three
processes; i. Preparation ii. Beginning
iii. During iv.End of interviewing