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UCL/LSM/CESCM 1(6)LINGE1316 20131117

L INGE1316 PRODUCT ION AND OPERAT IONS MANAGEMENT CRED IT 5ECTS(30h+15h)LANGUAGE EnglishSEMESTER Fall2012ASSESSMENT Finalexam(40%),casesolutions(60%).PREREQUIS I TES INGE1216ORGANIZAT ION Lectures30hFridays08h3010h30AGOR13(seecourseplanfortheagendaofthe

tutorials,exercisesanddebriefing)INSTRUCTORS Pr.PerAGRELL [email protected] Pr.QuentinBOTTON [email protected]

Pr.PierreSEMAL [email protected] ASS I STANTS AlejandroLAMAS [email protected]

TanjaMLINAR [email protected] IVES Thiscourseprovidesanintroductiontoproductionmanagementandoperations.Atthe

endofthecourse,studentsmust: betoidentify,structureandformulatecommonoperationsmanagementproblems; identifythedecisionmakinglevelforsuchdecisions; masterthebasictechniquesapplicabletosuchproblems; beabletochooseandapplythemostappropriatetechnique, beabletomakeafinaldecision.Particularattentionwillbepaidtothedevelopment

ofarationalandstructuredproblemsandthecollectionoflinksbetweenthevariousproblemsofproductionmanagementandoperations.

SUPPORT TEXTBOOK Anupindi, Chopra, Deshmukh, Van Mieghem, Managing Business Process Flows.

PrenticeHall,1999.ISBN:0139077758.I CAMPUS Course documents, slides, cases and data files are available on iCampus:

http://www.icampus.ucl.ac.beCOMPLEMENTS SomecomplementaryreadingwillbemadeavailablethroughDUCCIACO.CASES CasestudiesareavailablethroughiCampus.


TEACHING METHODS APPROACH Thecourseisbasedontheproblembasedlearningapproachrequiringactive

participationfromthestudents.Eachmoduleiscentredonabodyofknowledgeinoperationsmanagementthathastobemasteredinordertosolveapracticalcase.The lectureswillprovidetheoverview,thetheoryandapracticalcasetobesolved.During the tutorialsandtheexercisesessions, thestudentswork ingroupsinordertosolvethepracticalcase.Instructorsareavailableduringtheseperiods for developing the requiredmodelling skills, for answering questionsabouttheunderlyingtheoriesandforprovidinghintsinordertosolvethecaseForthistobeeffective,theindicatedchapters/articlesmustbereadbeforethestart of the tutorials/exercise sessions. Note that participation to thesetutoring/exercisesessioniscompulsory.

LECTURES Threelecturesarescheduledforeachmodule,aimingatenablingthestudentto understand the management context (interaction, fit, ) for the OM

questionsstudiedinthemodule, analyzethefundamentalOMconceptsthataredirectlyrelatedtothecase, learntheoperationresearchmethodsthatcanhelpsolvingtheprecisecase

andtheirstrengthsandweaknesses.EXERCISE Anexercisemayfollowthecourseinordertotrainapplicationskills.TUTORIAL 1 The first tutorial is important to address the casewith an adequate solution

methodology,definingresearchquestionsandtodiscusstheallocationofwork.Theassistantsmainlyhelpandguideintheunderstandingofthetasks.

TUTORIAL 2 For the second tutorial,youareexpected tohavea first solution to thecase.Thisfirstsolutionwillbediscussedwiththeassistants.It isalsoanopportunitytodiscusstheoutlineandpresentationofthereport.

DEADLINE Thewritten case report (max4 pageswithout appendices andmax 10pageswithappendices)shouldbesubmitted theFridayprior todebriefat18h00onthelatest.Latereportsarepenalizedwithoutexception.

DEBR IEF ING A debrief session is a 20minute period duringwhich the professor interactswithonegroupofstudents (RDVhave tobe taken). It iscomposedof15minQ&Aaroundthecaseand5minfeedback.Bepreparedtorespond individuallytooneor twoquestionsconcerningthecasesolution.Thedebriefsession isakeyelementofthe learningprocess.Participation iscompulsory.Returnofthecorrected report at the debriefing will enable you to improve case by case.Please respect the time slotby group.Debrief sessions areorganized for themodules1,awrittenevaluationoniCampusisgivenformodule2.


OUTLINE MODULES Thecourse istaughtinthreemodules,eachexaminedbyagroupproject.Your

individuallearningisassessedthroughawrittenexam(closedbook)thatcoverstheentirecourse,textsandreadings.

INSTRUCTION Each module consists of 3 lectures (6h), one exercise session (1 x 2h), twotutorials (2 x 2h) andonedebriefing session (20min) per group. In addition,threelecturesprovideelementsthatlinkthemodules.

PARTICIPAT ION Giventheintensiveformat,participationismandatoryatexercises,tutorialsand

debriefings.Inparticular,debriefingcountsasoralexamsandindividualabsenceisnotedas0/20forthepointsassignedtotheconcernedcase(s).

CASE REPORT The case report is limited to four (4) pages, excluding attachments andnumericaldetails.Donotrestatesectionsfromthetheoryorreferences inthereport, but focus on answering the case questions precisely. Answers to thequestionsmust bemotivated by clear reasoning (with a link to the relevanttheoreticalarguments)and,whenneeded,bydetailedquantitativedata.

EVALUATION Thecasesolutionsareevaluatedusingfourcriteria: Organization and structure: is the work well structured, does it follow a

consistentreasoninginthesolution,arecriticalassumptionswellmotivated? Analysis:arethequestionsandmodelsanalyzed indepth,areall facetsofthe

problemcovered? Correctness:areallclaims,calculations,tablesandgraphscorrectlyderivedand

written? Presentation: is the layout, language and style of the report of professional

qualityforatechnicalbrief?WEIGHT Eachcase solution isweightedby30% inyour finalgrade, in total60%of the

finalgrade. Incaseoffailure(


MODULES MODULE 1 Strategyanddefinitionofaproductionprocess.Productionplanandadvanced

linearprogramming.(PierreSemal)Contents:Performancemeasuresandprocessflowanalysis.Useoflinearprogrammingforprocessplanning.References:MBPFCh.13&Ch.56+additionalpaper(Winston,Introductiontomathematicalprogramming,sections3.1,4.1,4.2,4.7,5.). .

MODULE 2 InventoryManagement:RotationandSafetyStock.(QuentinBotton)Contents:deterministicinventorysystemsandstochasticinventorycontrol,economicorderquantity,staticanddynamicdeterministicdemand,reorderpointsystems,safetystockdimensioning,singleperiodmodels(newsvendor).References:MBPFCh.7,9+FactoryPhysics.

MODULE 3 SupplyChainManagementandIntegerProgramming.(PerAgrell)Contents:theory,modelingandapplicationsofbinaryandintegerprogrammingtofacilitylocation,schedulingandsupplychainmanagement.Reference:MBPFCh10+additionalpaper(Winston,Introductiontomathematicalprogramming,Ch.9).

MODELLING Inordertodevelopthemodellingskillsofstudents,asmallmodellingexercise isproposedtostudents

beforeeachexercisesession.Weadvisestudentstopreparethisexerciseandtosubmittheirsolutionstotheteachingassistantswhocancorrectthem.

TP 1: Review of the basis concepts: decision variables, parameters, objective function andconstraints.

TP2:Howtouseindexedvariables, and intherightway?Howtoanalysesensitivityreports(reducedcosts,shadowprice,allowableincreaseordecrease)?

TP3:Integerprogramming. Payattention,modellinglinearproblemsisnotalwaysaneasytask.

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