intro to office 365 admin

PowerPoint Presentation

Created By:Carter-McGowan Services, LLC

1Intro to Office 365 Admin Center

About Me2Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

About Me3Nikkia T. Carter, CEO/Owner, Carter-McGowan Services, LLC (Industry Experience since 2001)CMS provides in business technology consulting, setup, migration, development, support, training, training material, managed services, app development, and website development. We specialize in SharePoint, InfoPath, and Office 365. Also social media and email marketing.Microsoft Partner/VAR (Value Added Reseller): Silver Small and MidMarket Cloud Solutions, SMB Champion; Other Partnerships/VARs: Constant Contact, Hootsuite, BrainStorm, SkyKick, BitTitan, ShareGate, TeamFusion, ServicePoint365Past Experience: Application, Intranet / Recent: SharePoint, InfoPath, Office 365Past Clients: DoD (Navy, Army, AF), NSF / Recent Clients: Mostly commercial organizations and entrepreneurs (many nonprofits, bail bondsman, insurance agent, tech consultant, defense contractors, facilities management company, US Courts, Center of Medicaid and Medicare, NIST, etc.). Certifications: CompTIA Certified Technical Trainer (CTT), Microsoft Certified ProfessionalOther Roles: IAMCP DC Philanthropy Chair, Board Member, and WIT Community Leader, Microsoft VFI Board Member, SUGDC Lead, FEDSPUG Board Member, Microsoft WPC Partner Engagement Board (PEB) Member, IAMCP WIT Board Member, IT ProCamp DC co-organizer, Office 365 Ramp Up and Cloud One Day co organizer

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4Created by Carter-McGowan Services, LLC @CarterMcGServ www.cartermcgowanservices.comIf you are interested in events I attend/speak at: http://www.cartermcgowanservices.com/where-we-will-be http://www.cartermcgowanservices.com/news

User Group infoPublic volunteer eventsPlaces I am speakingEtc.

About Me

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Before we get started5Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

DMVMUG (District of Columbia, Maryland and Virginia Management User Group) Eventhttp://www.dmvmug.com/ (link doesnt seem to be active)PASS DC (SQL Server User Group) Monthly Meetings here in the Microsoft offices in Chevy Chase, MDhttp://passdc.sqlpass.org/Reston SharePoint User Group http://www.meetup.com/Reston-SharePoint-User-Group/Stay Connected -

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FEDSPUG/WSPDC (Federal SharePoint User Group/Women In SharePoint DC) Monthly Meetings http://www.meetup.com/FEDSPUG SUGDC (SharePoint User Group DC) Monthly Meetingshttps://www.meetup.com/SUG-DC/Mobile-First, Cloud-First of DC (MFCF) Postings (events and meeting from Microsoft groups)http://www.meetup.com/MFCF-DCMid-Atlantic Region Skype for Business User Grouphttps://www.meetup.com/marSkypeUG/ Stay Connected -

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IAMCP DC (International Association of Microsoft Channel Partners DC) Monthly Meetings About IAMCP: http://www.iamcp-us.org/?page=About Listing of chapters (look for DC): http://www.iamcp-us.org/members/group_select.asp?type=4704Let me know if interested in attending a meeting (3rd Weds of month)IAMCP DC WIT (Women in Technology)You dont have to be a Microsoft partner to joinSign up for the IAMCP WIT newsletter: http://www.iamcp-us.org/?page=WomenInTechnology Also, contact me to be on the mailing list for the DC area and be alert to special events and meetingsStay Connected -

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IT Pro Camp DC - Check the MFCF Meetup to find out event dates

Check out SharePoint Saturday Events - http://www.spsevents.org/

Stay Connected -

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Topics Covered10Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Covered Topics11

BackgroundOverview of Office 365 Admin PortalOffice 365 SettingsHandling Your UsersAdding a Custom DomainPurchasing New Licenses and/or Add-OnsOverview of Skype for Business Admin CenterOverview of Exchange Admin CenterOverview of SharePoint Admin CenterUseful ResourcesTipsCreated by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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Disclaimer12Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Disclaimer13Microsoft cloud technology is constantly being updated. As such, although we try to keep up to date slides, it is extremely difficult.

Please excuse any inconsistencies between our slides and the current portals.

In an effort to compensate for this constant eventuality, we have included links to Microsofts Support Centers for each Admin Center called out here.Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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Background14Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Office 365Background15Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

What is Office 365?16Office 365 isthe successor to Microsoft's Business Online Productivity Suite a subscription-based service which offers access to various services and software built around the Microsoft Office platform.Can be free for 501(c)3 non-profits and accredited educational institutions or super low cost depending on subscription.low cost for everyone else.accessible anywhere you have a device and an internet connection, is secure, and meets many compliance standards like FedRamp, FISMA, HIPAA, etc.Subscription are per user/month, can be mixed and matched, and there is no minimum number of users.

Created by Carter-McGowan Services, LLC @CarterMcGServ www.cartermcgowanservices.comCreated by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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What do you get with Office 365?17The main Office 365 offering includes:Exchange Online Enterprise-grade email and shared calendars. 50 GB mailbox per user. Unlimited archiving available depending on subscription.Skype for Business Online Presence plus online webconferencing (screen sharing, HD video, audio). Similar to WebEx and GoToMeeting. OneDrive for Business Similar to Dropbox or Box. 1TB space per user.SharePoint Online Collaborate with teammates, partners, and customers with documents that are always up to date and accessible from almost anywhere. Website - Market your business with a website that's easy to set up and updatewith no hosting fees. SharePoint 2013 is behind it as well. Only for accounts prior to 31 Jan 2015.Office Web Apps - Create, store, edit, and share Word, PowerPoint, Excel, and OneNote docs online.Microsoft Office Professional Plus desktop applications (current and previous) on certain plans. For Mac and PC. Also, works on Apple, Android, and Windows devices.Other features depending on subscription Legal hold, eDiscovery, self-serve BI, extended SharePoint featuresEach of these and more are available as a standalone subscription. Created by Carter-McGowan Services, LLC @CarterMcGServ www.cartermcgowanservices.com

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Skype for BusinessBackground18Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

What is Skype for Business?19Skype for Business is a Microsoft product created to enable people to collaborate in real time. Skype for Business enables Office 365 users to:See the online status of other team members.Connect with colleagues through instant messaging.Make audio or video calls.Host online meetings.Share and transfer files.Record your audio and video calls.Set up dial-in conferencing.Share your desktop.Use a whiteboard.Save notes to your OneNote notebook.Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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ExchangeBackground20Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

What is Exchange?21Exchange is calendaring software, an email server and contact manager developed by Microsoft. It is usually accessed via Outlook but can also be accessed via OWA (Outlook Web App).Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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SharePointBackground22Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

What is SharePoint?23"SharePoint" is shorthand that some people use to refer to one or more Microsoft SharePoint products or technologies. You can use SharePoint to set up collaborative sites to share information with others, manage documents from start to finish, and publish reports to help everyone make better decisions. The collaborative site that you and your team will work in is called a Team Site. This is an example of a team site.

Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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Office 365 Admin PortalOverview24Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

What is the Admin Portal?25Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

The Office 365 Admin Portal is a central place to administer your organizations account. Old Look

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What is the Admin Portal?26Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServThe Office 365 Admin Portal is a central place to administer your organizations account.

Newer Look

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What is the Admin Portal?27Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServThe Office 365 Admin Portal is a central place to administer your organizations account. Newest Look

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What is the Admin Portal?28Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServThis view of the Newer and Newest Look shows the App Switcher which is always present and allows users to switch between the available apps.

Newer Look

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What is Admin Portal?29Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAREA PURPOSE Getting started paneThis pane is available for the first 30 days. It includes links and wizards to get you started using Office 365, including links to videos, a setup wizard, and software to download. DashboardThis is the landing page for Office 365 administrators. You can see a quick overview of your service health and usage, and access helpful resources for administering Office 365. For more information, see Service Health.SetupThis page provides step-by-step setup guidance, and includes options for basic and custom setup. Users & groupsThis is the central place to do most tasks related to users and groups. You can add, edit, or delete users, reset passwords, assign licenses, set up security groups, and manage any delegated administrators. You can also use this page to set up single sign-on and directory synchronization. For more information, see User Account Management.DomainsThis is the central place to manage your Office 365 domains. You can add or remove domains, view DNS settings, and troubleshoot domain-related issues. For more information, see Domains.

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What is Admin Portal?30Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAREA PURPOSE LicensingYou can view the details of your subscriptions and their term end dates, view the number of assigned licenses, and renew subscriptions. Service settingsThe Office 365 admin center contains links to commonly used Exchange Online service settings, as well as password, community participation, and mobile settings. Additional service settings are managed in the Exchange admin center, Skype for Business admin center, and SharePoint admin center.Service healthYou can view service health for all your services, a historical view of incidents that affected your service, and upcoming planned maintenance. You can also sign up for an RSS feed for service incidents.ReportsYou can view reports for all your services. The reports are grouped by the services included in your subscription. SupportYou can search for answers, view solutions to common issues, and access troubleshooting tools. You can create a new service request online or review existing service requests. If you prefer to call Support, this page includes contact information. Purchase servicesPurchase additional subscriptions.

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What is Admin Portal?31Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAREA PURPOSE Service settingsThe following Exchange Online settings can be managed from the Office 365 portal:PlacesFacebook and LinkedIn contact syncCalendar settingsEmail on phones using Exchange ActiveSyncExternal contactsShared mailboxesDistribution groups

The following SharePoint Online settings can be managed from the Office 365 portal:Manage public websiteManage team siteDelegate site administrators

Admins can configure basic settings for all Office 365 services from one location.

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What is Admin Portal?32Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAREA PURPOSE Service settingsThe following Skype for Business Online settings can be managed from the Office 365 portal:Instant messaging notifications on mobile devicesDial-in conferencingOnline presenceExternal communicationsRecording

The following additional settings can be managed from the Office 365 portal:Password expiration policyEmail on phones using Exchange ActiveSyncInstant messaging notifications on mobile devices

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Handling Your Users33Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Handling Your Users34As the Office 365 admin, you need to create a user account for everyone in your organization who uses Office 365 services. When you create or edit a user account, you can also assign licenses to the user and set a users administrative permissions. You can also delete an account if it is no longer needed.Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Handling Your Users35Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAdd New Users

Add New Users36Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServTo create a single user account by doing the following:Go to Admin > Office 365 > Users and groups > Add+.

On the Details page, complete the user information. To add optional user information, click the arrow next to Additional details. When youre finished, click Next.

Add New Users37Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServOn the Settings page, click Yes if you want to assign the user admin permissions.

If you clicked Yes, select an admin role. If you have chosen to give the user an admin role, you also need to provide an Alternate email address.Under Set user location, select the users work location, and then click Next.

Add New Users38Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServOn the Assign licenses page, select the licenses that you want to assign to the user, and then click Next.

If you have no licenses available, you can remove licenses from existing users who no longer need them, delete user accounts that are no longer needed to free up licenses, or Buy more licenses.

Add New Users39Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServOn the Send results in email page, select Send email, type your email address, and then click Create.

You can enter a total of five email addresses.Review the information on the Results page, and then click Finish or click Create another user to repeat the process.

Some changes may take time to apply across multiple services.

Add New Users40Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIf your organization uses more than one domain, here are some things to be aware of when you create a user account:You can create user accounts with the same user principal name (UPN) across domains if the first account you create is, for example, [email protected]. That account must use the onmicrosoft portion of the domain name. You could then also create the account [email protected] cannot create [email protected] followed by [email protected].

NotesIf you want to add several users all at once, you can add multiple users with a CSV file. If your organization has established email coexistence, you must create and edit all user accounts in your local Active Directory directory service.

Add New Users41Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIf your organization uses more than one domain, here are some things to be aware of when you create a user account:You can create user accounts with the same user principal name (UPN) across domains if the first account you create is, for example, [email protected]. That account must use the onmicrosoft portion of the domain name. You could then also create the account [email protected] cannot create [email protected] followed by [email protected].

NotesIf you want to add several users all at once, you can add multiple users with a CSV file. If your organization has established email coexistence, you must create and edit all user accounts in your local Active Directory directory service.

Handling Your Users42Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServEdit Users

Edit Users43Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServImportant If the user that you are trying to edit is synchronized with your Active Directory service, an error message appears. Youll be unable to edit the user using this procedure. To edit the user, use your local Active Directory management tools.

Use this procedure to edit a single users information:Go to Admin > Office 365 > Users and groups.

Edit Users44Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServOn the Active users page, click the user that you want to edit, and then click Edit Edit.Click the Details, Settings, Licenses, or More tabs, depending on the changes that you want to make.Important If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that users devices and clients. Also, make sure that you remove or disable the user from your on-premises Blackberry Enterprise Service, or BlackBerry Business Cloud Services. You should also disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

Complete your changes, and then click Save.

To learn more about assigning admin permissions, see http://office.microsoft.com/en-us/office365-suite-help/redir/HA102816050.aspx?CTT=5&origin=HA103567261.To learn more about assigning and removing licenses, see http://office.microsoft.com/en-us/office365-suite-help/redir/HA102816053.aspx?CTT=5&origin=HA103567261.

Handling Your Users45Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServEdit Multiple Users

Edit Multiple Users46Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServImportant If the users that you want to edit are synchronized with your Active Directory service, you wont be able to complete this procedure; the changes wont be applied on the Results page. To edit multiple users, use your local Active Directory management tools.

Use this procedure to edit user information or assign licenses for multiple users:Go to Admin > Office 365 > Users and groups.On the Active users page, click the users that you want to edit, and then click Edit.On the Details and Settings pages, edit the information as needed, and then click Next. Or, just click Next if you have no changes to make on those pages.

Important If you block a user from having sign-in access to Office 365, it will take about an hour to take effect on all that users devices and clients. Also, make sure that you also remove or disable the user from your on-premises Blackberry Enterprise Service, or BlackBerry Business Cloud Services. You should also disable any Blackberry devices for the user. Refer to the Blackberry Business Cloud Services Administration Guide if you need specific steps on how to disable the user.

On the Assign licenses page, do one of the following, and then click Submit:If youre not making any changes to the existing license assignments, click Retain current license assignments.To replace existing license assignments, click Replace existing license assignments, and then choose one or more licenses from the list.To add licenses to the existing license assignments, click Add to existing license assignments, and then choose one or more licenses from the list.Review the information on the Results page, and then click Finish.

Some changes may take time to apply across multiple services.

Handling Your Users47Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServDelete Users

Delete Users48Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServTo delete one or more users:Go to Admin > Office 365 > Users and groups.On the Active users page, click the user or users that you want to delete, and then click Delete Delete.In the confirmation message, click Yes.

Handling Your Users49Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServRestore Users

Restoring Users50Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServWhen you restore a user account within 30 days after deleting it, the user account and all associated data are restored. The user can sign in to Office 365 with the same user ID, their mailbox is fully restored, and they have access to all services they previously accessed.

Before you restore a user account, make sure there are Office 365 licenses available that you can assign to the account. Also, when you restore an account, you may encounter conflicts with user names or proxy addresses, which you can resolve.

To restore one or more users:Go to Admin > Office 365 > Users and groups > Deleted users.On the Deleted users page, choose the names of the users that you want to restore, and then click Restore users.In the confirmation box, click Close.

For more information about deleted user accounts and how to restore them if a conflict arises, see http://office.microsoft.com/en-us/office365-suite-help/delete-or-restore-users-HA102816052.aspx?CTT=5&origin=HA103567261.

How to Add a Custom Domain51Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Add Your Domain52Purchase your domain is you dont already have one. Go Daddy is best and you can purchase it inside of your portal in the Domains section of the Office 365 Admin Center. You dont need to buy hosting because Office 365 will be your host.To add a custom domain name to Office365, use the Add domain wizard as follows:On the Admin page, in the left pane, click Domains, and then click Add a domain.On the Add a domain page, under Specify domain, click start step 1 button.Type in the domain then click the Next button.Choose the domain host or choose General Instructions, if your host is not listed.You will be given a MX and a TXT record which you need to add to your DNS record under the host. Log in to your domains host site and place the record (do this is another window or tab).Once the record is added, go back to the portal and click the done, verify now button.A window will popup, notifying you that your domain is verified or not. If not, it usually takes 15 minutes. If it takes more than 4 hours, you may need to check your records or get additional help.

Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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Add Your Domain534. Once you verify your domain, you can complete the rest of the stepsAdd users and assign licensesSet domain purpose and configure DNS by adding more DNS records.

TIP: Use, for example, domain.com for Exchange and Skype for Business and, for example, www.domain.com for SharePoint (website). Also, you should implement them in that order (Skype for Business and Exchange first then SharePoint).NOTE: Public facing website via Office 365 SharePoint Online is no longer available for subscriptions not grandfathered in before 31 January of 2015.Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

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Overview of Office 365 Admin Center54Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServFor More Information, Visit the Office 365 Support Center

https://support.office.com/en-us/article/Office-365-for-business--Admin-help-17d3ff3f-3601-466e-b5a1-482b31cfb791

Admin Settings55Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Overview of Skype for Business Admin Center56Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAdmin Settings

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Overview of Skype for Business Admin Center57Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServSkype for Business Online provides a single unified management console that is optimized for management of on-premises, online, or hybrid deployments. The Skype for Business admin center (LAC) is where administrators manage Skype for Business-specific settings.

Overview of Skype for Business Admin Center58Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Users section, you can manage each users Skype for Business settings.

Overview of Skype for Business Admin Center59Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Organization section, you can manage organizations General settings and External Communications.

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Overview of Skype for Business Admin Center60Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Organization section, you can manage organizations General settings and External Communications. NOTE: External Communications is where you can open you Skype for Business communication to other outside of your organization.

Overview of Skype for Business Admin Center61Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Dial-In Conferencing section, you can manage your provider, if you have one, or find a provider. If you have one, you can also manage which users use which providers and what there number and passcode is.

Overview of Skype for Business Admin Center62Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Meeting Invitation section, you can customize your Skype for Business meeting invite.

Overview of Skype for Business Admin Center63Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServFor More Information, Visit the Skype for Business Support Center

https://support.office.com/en-us/article/Discover-Skype-for-Business-8a3491a3-c095-4718-80cf-cbbe4afe4eba?ui=en-US&rs=en-US&ad=US

Overview of Exchange Admin Center64Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAdmin Settings

Overview of Exchange Admin Center65Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

The Exchange admin center (EAC) is the web-based management console you use to manage the items related to email that you cant manage by using the Office 365 admin center. The EAC replaces the Exchange Control Panel (ECP), which was the interface used to manage your Exchange organization in the earlier releases of Exchange Online.


In the Recipients section, you can manage Mailboxes, Groups, Resources, Contact, Shared, and Migration.


In the Permissions section, you can manage Admin Roles, User Roles, and Outlook Web App Policies.


In the Compliance Management section, you can manage In-Place eDiscovery & Hold, Auditing, Data Loss Prevention, Retention Policies, Retention Tags, and Journal Rules.


In the Organization section, you can manage Sharing and Apps.


In the Protection section, you can manage Malware Filter, Connection Filter, Content Filter, Outbound Spam, and Quarantine.


In the Mail Flow section, you can manage Rules, Delivery Reports, Message Trace, Accepted Domains, and Connectors.


In the Mobile section, you can manage Mobile Device Access and Mobile Device Mailbox Policies.


In the Public Folders section, you can manage Public Folders and Public Folder Mailboxes.


In the Unified Messaging section, you can manage UM Dial Plans and UM IP Gateways.

Overview of Exchange Admin Center75Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServFor More Information, Visit the Exchange Support Center

https://support.office.com/en-us/article/Email-in-Office-365-for-business-%e2%80%93-Admin-Help-5ff63bc1-308b-46de-a39b-cdc43ac117de?ui=en-US&rs=en-US&ad=US

Overview of SharePoint Admin Center76Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServAdmin Settings

Overview of SharePoint Admin Center77Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServSharePoint Online provides a collection of web-based tools and technologies that help you store, share, and manage digital information within your organization when you use Office 365. This hosted service is ideal for working on projects, storing data and documents in a central location, and sharing information with others. SharePoint sites can help members of your organization work more efficiently and productively.

Overview of SharePoint Admin Center78Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Site Collections section, you can manage your site collections as well as make new one, buy more space, set site collection administrators, and so on.

Overview of SharePoint Admin Center79Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the One Drive for Business section, you can manage One Drive storage limits.

Overview of SharePoint Admin Center80Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the InfoPath section, you can manage settings for InfoPath such as allowing the forms to be browser enabled.

Overview of SharePoint Admin Center81Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the User Profiles section, you can manage People, Organization, and My Site settings.

Overview of SharePoint Admin Center82Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the BCS section, you can manage BCS and Connection Settings for Apps settings.

Overview of SharePoint Admin Center83Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Term Store section, you can manage setting such as Term Store Administrators and Working Languages.

Overview of SharePoint Admin Center84Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Records Management section, you can manage Send to Connections and Connection Settings.

Overview of SharePoint Admin Center85Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Search section, you can administer search settings such as schemas queries, and the crawl log.

Overview of SharePoint Admin Center86Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServIn the Secure Store section, you can manage your secure store target applications.

Overview of SharePoint Admin Center87Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServFor More Information, Visit the SharePoint Support Center

https://support.office.com/en-us/article/Sites-in-Office-365-for-business-%e2%80%93-Admin-Help-79eb0420-8cbd-4bcb-a90b-ddc7d3ab4b3a?ui=en-US&rs=en-US&ad=US

Useful References88Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Useful References89Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServHere is a list of reference that you may find useful for yourself and you people:Office 365 Success Center - https://success.office.com/ Office 365 Support Center - https://support.office.com/ Office 365 Trust Center - https://products.office.com/en-us/business/office-365-trust-center-cloud-computing-security Office 365 Admin Help - https://support.office.com/en-us/article/Office-365-for-business--Admin-help-17d3ff3f-3601-466e-b5a1-482b31cfb791 Office 365 Learning Center Spreadsheet -https://view.officeapps.live.com/op/view.aspx?src=https%3A%2F%2Fsuccesscenter.blob.core.windows.net%3A443%2Fmedia%2FDefault%2FResources%2FAdoption%2FOffice_365_Learning_Center_BoM.xlsx Microsoft Virtual Academy for Office 365 - http://www.microsoftvirtualacademy.com/product-training/office-365Solving Office 365 Client Deployment Scenarios (MVA) https://www.microsoftvirtualacademy.com/en-US/training-courses/solving-office-365-client-deployment-scenarios-9086

Tips90Created by Carter-McGowan Services, LLC @CarterMcGServ www.cartermcgowanservices.com

Other Tips91Created by Carter-McGowan Services, LLC @CarterMcGServ www.cartermcgowanservices.comLayer your experience. Learn from an end user then a power user side so that you know what things look like from a user prospective.Stay in the Know. Technology changes are rapid and speeding up. Try to read and learn as much as you can. Learn to roll with the punches or be knocked out by them. Understand the business side. Know the processes and the reasons why they are done. Makes you more valuable and you will be able to suggest changes that make sense for your organization. Understand your users. You will know why people are doing what they are doing. Try to develop things that will make their lives easier.Training is key. Whether it be lunch and learns, guides, videos, quick start cards, etc, or all of the above, make sure your people are trained at all levels. Training = understanding = adoption (= job security )

Questions?92Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServ

Contact Information93Created by Carter-McGowan Services, LLC, www.cartermcgowanservices.com, @CarterMcGServCarter-McGowan Services, LLCToll-free/fax: (866) 721-6085 Local: (540) 693-0578Email: [email protected]

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