introducing gartner 2012
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This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2012 Gartner, Inc. and/or its affiliates. All rights reserved.
February 2012
Introducing Gartner
Who we are
Gartner is the world’s leading information technology research and advisory company.
We deliver the technology-related insight necessary for our clients to make the right decisions, every day.
Why clients use Gartner
IT is critical to every organization, but harder to manage successfully due to its increasing complexity.
Since 1979, Gartner has guided clients through difficult decisions — providing independent, actionable advice on how and where to reduce cost, deploy IT to add value, drive innovation and manage risk.
Who we serve
CIOs, CTOs, CFOs, senior IT executives and
their teams/associates
IT End-User Professionals
Supply Chain Professionals
InvestmentProfessionals
High-Tech &Telecom Professionals
Executives, product leaders and marketing/ sales professionals in high-tech and telecom
companies, and their teams/associates
Heads of supply chain, senior supply chain executives and functional teams
Buy-side investment professionals including those in public equity, venture capital, private equity and investment banking
How we help IT Professionals
Ensure the success of your key initiatives
Select the right products and get the best terms and pricing
Run a world-class IT organization
Stay current with important innovations
Connect with valuable peers
Get an unbiased, outside perspective on best practices, contextualized to your situation
Save time through our proactive delivery
Lessen the risk of critical product decisions
Negotiate money- saving terms and conditions
Utilize your resources more efficiently by “extending” your team
Lead your team more effectively by including them in research delivery
Know what emerging technologies and trends mean for your organization
Cut through information overload and hype
Utilize peer experiences to test your thinking and avoid costly mistakes
Extend your network
Value
Value
How we help Supply Chain Professionals
Advance your initiatives through
partnering with experts
Get an unbiased, outside perspective on your supply
chain key initiatives
Leverage vertical-specific analysts to support the
unique issues and complexities of your
industry
Design and execute
a road map for success
Run a world-class supply chain organization
Develop a strategy to transform a traditional,
reactive supply chain into
a demand-driven value network
Build a sustainable and resilient supply chain
Utilize resources more effectively by “extending
your staff”
Use our research and toolkits to help educate the extended supply chain team
How clients use Gartner
Learn From Research
Deep vertical coverage in nine industries
110,000 research docs across 1,200 topics covering all aspects of IT
Targeted to your role, key initiatives and purchasing decisions
Network With Peers
Exchange ideas, expertise and best practices with peers
Connect with a growing community of peers drawn from our clients in 11,500 organizations
World’s largest community of CIOs and IT executives
Talk to an Expert
Proprietary methodologies and interactive models applied to provide clear insight and actionable advice
775 analysts engaging in 290,000 client interactions a year in 85 countries
Specific advice on your challenges, opportunities and projects
Attend Conferences
Content specific to your role, key initiatives and purchasing decisions
64 yearly conferences worldwide attracting 40,000 attendees
Access to analysts, industry peers and top solution providers
Initiate an Engagement
Leverage industry research and unmatched market data
470 experienced consultants withindustry-specific expertise
Measure and improve performance using unmatched data from 5,500 benchmarks
Products and services: IT End-User Professionals
Gartner for IT Executives
Exclusive CIO offering delivered by a CIO-savvy service delivery team, providing unique insight into the CIO role; the world’s largest network of CIOs.
Gartner for IT Leaders
Specific, compelling research and advice for clients in eight critical IT roles. Daily access to information and tools that are relevant, insightful and tailored to a role.
Gartner for Enterprise IT Leaders
Personalized, role-based offering for senior leaders in large, complex enterprises that helps clients save time and money, mitigate risk and exploit new opportunities. Includes personal coaching by a Gartner expert and peer networking.
Gartner Industry Advisory Services
Analysis, research and advice on industry-specific forces in these sectors: Banking & Investment Services, Energy & Utilities, Insurance, Manufacturing, Media and Retail.
Workgroup
Allows clients to extend their Gartner relationship to members of a working team to help them coordinate, collaborate and implement more efficiently. Members get insight to make more-informed, fact-based decisions and the guidance to achieve objectives effectively and without costly missteps.
Gartner for Technical Professionals
Helps technical architects and engineers receive the in-depth guidance and best practices they need to deliver outstanding results on the initiatives and projects that support successful execution of the IT strategy.
How we help: CIOs
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2012 Top 10 CIO Business Strategies*
Increasing enterprise growth
Attracting and retaining new customers
Reducing enterprise costs
Creating new products or services (innovation)
Delivering operational results
Improving enterprise efficiency
Improving profitability (margins)
Attracting and retaining the workforce
Improving marketing and sales effectiveness
Expanding into new markets and geographies
Deliver Exceptional Results for Your Enterprise
Gartner for IT Executives equips CIOs with the tools and knowledge they need to deliver exceptional business results for their organizations and develop themselves as successful business leaders.
Service delivery in your context
A structured relationship with a team of service delivery professionals — your single point of access into Gartner
Interactions focused on your key initiatives and your agenda and supported by a unique value delivery plan
Unique insight into the CIO role
Inquiry with world-class Gartner analysts
All CIO-focused Gartner content, based on a member-driven research agenda
More than 50,000 unique interactions with CIOs around the world each year
An unparalleled CIO community
Peer networking opportunities through local events, VIP attendance at a Gartner Symposium/ITxpo, and facilitated peer networking
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessments
CIO Scorecard
Attend Conferences
Gartner Symposium/ITxpo
CIO Leadership Forum
Exclusive local events
Gain New Expertise
CIO Academy
*From the 2012 Gartner CIO Agenda Report
How we help: Applications Professionals
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Top 5 Key Initiatives
Application Development
Application Governance
Application Integration
Application Overhaul
Customer Relationship Management
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
Application Architecture, Development & Integration Summit
Portals, Content & Collaboration Summit
Customer 360 Summit
Master Data Management Summit
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Application Organizations
How we help: Business Intelligence & Information Management Professionals
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Top 5 Key Initiatives
Business Intelligence Competency Center
Corporate Performance Management
Data Management and Integration Maturity
Enterprise Social Software
Information Governance
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
Business Intelligence Summit
Portals, Content & Collaboration Summit
Master Data Management Summit
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Business Intelligence & Information Management
How we help: Business Process Improvement Professionals
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Top 5 Key Initiatives
BPM Technology and Tools
Business Process Management Program
Business Intelligence Competency Center
Data Center Modernization and Consolidation
ERP
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
Business Process Management Summit
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Process-Driven Organizations
CIO Dashboard
How we help: Enterprise Architecture Professionals
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Top 5 Key Initiatives
Enterprise Architecture Program
Enterprise Architecture Stakeholder Engagement
Cloud Computing
Strategic Planning
SOA and Application Architecture
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
Enterprise Architecture Summit
Enterprise Architecture Foundation Seminars
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Enterprise Personality Assessment
Maturity Assessment for Enterprise Architecture
CIO Dashboard
How we help: IT Infrastructure & Operations Professionals
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Top 5 Key Initiatives
Cloud Computing
Data Center Modernization and Consolidation
Integrating Apple Into the Enterprise
Mobile Enterprise Strategy
Virtualization
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
IT Infrastructure, Operations & Management Summit
Data Center Conference
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Maturity Assessment for Infrastructure & Operations
Server Evaluation V6
How we help: Program & Portfolio Management Professionals
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Top 5 Key Initiatives
IT Governance
Project Management Office (PMO)
SharePoint
IT Cost Optimization
Strategic Planning
Learn From Research
Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
PPM & IT Governance Summit
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Enterprise Personality Assessment
How we help: Security & Risk Management Professionals
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Top 5 Key Initiatives
Business Continuity Management
Compliance
Identity and Access Management (IAM)
Information Security Program Management
IT Risk Management
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
Security & Risk Management Summit
Identity & Access Management Summit
Initiate an Engagement
Gartner Benchmark Analytics
Gartner IT Key Metrics Data
Security Program — Assessing Initial Objectives
How we help: Sourcing & Vendor Relationships Professionals
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Top 5 Key Initiatives
Negotiating Vendor Contracts
Outsourcing
Vendor Management
Supply Chain Management
IT Asset Management
Learn From Research
Gartner Business Wizard — just-in-time insight, on your timelines
My Gartner customizable home page
Weekly Picks by role — week-long access to 10 popular documents
Complimentary webinars
Analyst-generated toolkits
Case studies and best practices
Industry Picks — month-long access to selected industry-specific documents
Talk to an Expert
Inquiry privileges
Contract reviews
Gartner Consulting solutions/engagements
Network With Peers
Gartner Peer Connect — where you can connect, collaborate and get real-world answers fast, from a trusted network of 10,000+ Gartner clients.
Attend Conferences
Gartner Symposium/ITxpo
Outsourcing & Strategic Partnerships Summit
IT Financial, Procurement & Asset Management Summit
Initiate an Engagement
Gartner Benchmark Analytics (including price benchmarking)
Gartner IT Key Metrics Data
IT Procurement Maturity Assessment
IT Services Sourcing Strategy Assessment
Our company
775analysts
Clients in 85countries
11,500 client
organizations
290,000client
interactions
Verticalcoverage in
nine industries
5,500benchmarks
10,000 mediainquiries
World's largest community
of CIOs
64conferences
70% ofFortune 1000
75% ofGlobal 500
470consultants
1,500engagements