introduction to ibm insight for oracle and sap to ibm insight for oracle ... if you are involved...

ASEAN TECHNICAL SALES

© 2010 IBM Corporation

Introduction to IBM Insight for Oracle and SAP

Sazali Baharom

([email protected])

ISV Solutions Architect

IBM ASEAN Technical Sales



Target Audience

� Consultants, Managers, Sr. Managers

� Infrastructure Service individuals

� Sales and Pre-Sales Executives

� Solution Sales Representatives

� Business Development Mangers

� Solution Architects

� Technical Pre-Sales and Post-Sales

� Technical Systems Engineers

If you are involved with any aspect of SAP and/or Oracle you will gain

something from these two Insight Utilities



Business changes …

65%

100%

Initial Sizing & architecture

Customer Business Volumes Increase

Business requires new functionality – Possible Upgrade

Acquisition of niche player

Expanding business - globalizationBusiness R

elated Events

Y1 Y2 Y3

Underestimated

Unforeseen

We must be doing well! Oops!

Infrastructure refresh planned



Defining “upgrading” and the upgrade process.

� From an ERP point of view, an upgrade is equivalent to a release

change. From a hardware vendor point of view, an upgrade may be

a release change or may be the need for additional system resources (capacity planning).

� The additional resources required are driven by either

– Application releases (new functionality,…)

– Capacity requirements (business volume growth,…)

Infrastructure Capacity Analysis

Extrapolation Baseline

Growth Profile

Projected Capacity>> >

INSIGHT

OTHER

ERPRelease

BusinessVolumes



What is Insight ?

� The IBM Insight utility programs and their subsequent analysis process and reports are designed to provide a high level and convenient workload analysis for an in-production system complex.

� Both tools are provided FREE of charge to IBM customers and potential customers worldwide



What Utilities Make Up The Insight Set Of Utilities?

- IBM Insight for mySAP ERPwww.ibm.com/erp/sap/insight

- IBM Insight for Oracle Databasewww.ibm.com/erp/oracle/insight



IBM Insight for mySAP ERP

� How to Obtain the tool

� How to Install and Configure

� Overview of Insight for mySAP ERP Report



Introduction

� Minimally invasive

� Based on SAPOSCOL

� No Transports are required in SAP

� IBM added value to customers through years of experience and infrastructure knowledge.



Overview

IBM Insight for mySAP ERP is a FREE service offering that provides

customers with a report detailing the workload and utilization

of their production SAP system.

Insight is a set of three Microsoft Windows programs:

�Insight Collector - captures R/3 workload and OS utilization statistics.

�Insight Reducer - gathers information, verifies and compresses data set.

�Insight Reporter - generates the Insight report (run by Techline specialist).

The Insight report can be used by Techline in the mySAP sizing

process for existing and potential IBM customers running IBM

or non-IBM hardware.



How Insight for mySAP ERP Works

Data Collector looks like a user

• Runs on Win (e.g., PC)

• Runs 1-3 days

• Minimally invasive

• Minimal Overhead

Collects from any SAP hardware platform e.g.

- System P

- System Z

- System I

- System X

-All Competitive Platforms (e.g. HP, Sun, etc.)

App

DB

App

Users

Data

Insight Collector



Competitive Advantages

� Unique in the industry from platform providers

� Provides executive-level entry and discussion material

� Provides customer value (IT Operations Management)

� Runs against all competitive platforms supported by SAP

� Provides data on customer environments and usage

� Ideal starting point for Upgrade Sizings

� Basis for Performance Guarantees



Insight or Early Watch ?

IBM Insight for mySAP ERP

� IBM unique

� Good sample rate – statistically better

� Good at server/workload analysis

SAP EarlyWatch

� Available to everyone

� Slow sample rate – statistically challenged

� Good at (SAP+OS) parameter analysis



Workflow

•Customer downloads the Insight tool from the web at

http://www.ibm.com/erp/sap/insight

Other interesting links at this website:

•README file

•Commonly Asked Q&A

•Sample Report

•Tool download link



Website www.ibm.com/erp/sap/insight



Size of the Insight mySAP ERP tool ?

Latest version of the tool is

14 MB in Size



Workflow (Continued)

� Customer installs the tool on a PC running Windows that is LAN attached to the SAP system.

� Tool is run for 1 to 3 days and data is collected.

� Tool is stopped and the data goes through a reduction and compression process. A single ZIPPED file is created.

� Customer sends the data for processing to IBM for processing.



How big is the collected data file ?

� Following variables determine the size of the ZIPPED Insight data file:

– Number of App Servers

– Number of days data is collected for (1-3 days)

– Number of Users on the SAP R/3 system

– Activity on the SAP R/3 system

ANSWER: Any where from 3 MB to few GB



Insight data delivery to IBM

� Email data to IBM (if less than 10MB)

� Burn the data on CD-Rom and use Express mail

� FTP the data to us

� Please contact an IBM rep or BP rep to assist on this



INSIGHT Tool

CUSTOMER

(1) Download tool

(2) Collect R/3 dataset using COLLECTOR and compress it with REDUCER

IBM / BP

Contact

(3) Send data to your local IBM / BP contact

ASEAN

TECHLINE

(4) Forward data¹ to IBM for INSIGHT report generation

¹ If collected R/3 dataset < 50MB � Send to TECHLINE via Email; If > 50MB � use splitter, or send via CD-ROM, USB,

(5) Full INSIGHT report generated using REPORTER will then be sent to requester together with recommendation and sizing advise.

IBM Insight for SAP R/3 Support Structure/Process

(6) INSIGHT report, sizing recommendation, proposal, etc.



Steps for Tool Setup and Execution

� Install

� Start

� Logon to R/3

� Specify Data Directory

� Specify Database Server(s)

� Let the tool run for 1 to 3 days

� Stop the tool

� Run the Reducer

� Enter contact information

� Host model information

� Send data to IBM



Insight Analysis Report Creation

� Once the data is received it is checked for data integrity.

� It is analyzed and a customized Insight analysis report is created for the customer.



Report Content Structure

R/3 System Charts

�Active Users

�Dialog Steps

�Response Time

�Dialog Steps by Task Type

�Dialog Steps by Module

�Dialog Steps by Code Type

�CPU Time by Task Type

�CPU Time by Module

�CPU Time by Code Type

�DB Wait Time by Task Type

�DB Wait Time by Module

�DB Wait Time by Code Type

�Top Transactions

�Top Users

�Top Disk

R/3 Host Charts

�CPU Utilization

�Paging Level

�Memory Utilization

�Swap Utilization

�Disk Utilization

�Disk Level

�Top Processes

R/3 Instance Charts

�Buffer Utilization

�Memory Utilization

�Table Statistics

�Work Process Statistics

�Dispatcher Statistics

Sample Report



Installed Hardware Info



Active Users



Response Time



Dialog Steps By Task Type



CPU Time by Module



DB Wait Time By Code Type



Top Transactions



Top Users



CPU Utilization



CPU Utilization Summary



Memory Utilization



Memory Utilization Summary



Disk Utilization



Disk Utilization Summary



ERP Dialog

Peak 1 min = 96%

Example One - Utilization

ERP Batch

Avg 24 hr util = 20%

Avg 8 hr util = 15%Avg 1 hr util = 40%



?

3-tier constraints because no systems performance balancing

� Recommendation: IBM Virtualization advantage:

� automation � better performance� better SLA� higher % usage� better TCO

DB Server

Example Two -Utilization



Report Generation

Typical Turn around time depends on our workload

� Minimum 1 day

� Maximum 3 days



Hardware Sizings

Two Types of Sizings:

1. Sizings based on IBM Insight for mySAP ERP

2. Non-Insight Based Sizings

www.ibm.com/erp/sizing



Insight Based Sizings

CPU

Loadings

Memory

UsageLatent Demand

ISICC

Upgrade tool

Required SAPS

for ECC6 or BI7

Used SAPS



IBM Insight for Oracle Database

� How to Obtain the tool

� How to Install and Configure

� Overview of Insight for mySAP ERP Report



How To Obtain The Tool ?

•Customer downloads the Insight tool from the web at

http://www.ibm.com/erp/oracle/insight



What Is The Size Of Insight for Oracle Tool ?

Latest version of the tool is

44 MB in Size



Steps for Tool Setup and Execution

� Install

� Start

� Logon to Oracle

� Specify Data Directory

� Let the tool run for 1 to 3 days

� Stop the tool

� Run the Reducer

� Enter contact information

� Host model information

� Send data to IBM



Report Content Structure

• Instance List

• Instance Information

• Database Buffer Cache Quality

• Data Dictionary Cache Quality

• Library Cache Quality

• Database Buffer Block Contention

• Instance Host Performance

• Initialization Parameters

• Logical I/O

• Physical I/O

• Network I/O

•System Information

•Database Options

•Active User Sessions

•Transactions

•Call Activity

•SQL Execution

•System Wait Event Time

•System Wait Event Time By Class

•System Wait Event Time By Event

•Database CPU Consumption

•System Host Performance

Sample Report



What Information Is Recorded By Insight ?



Transactions



Call Activity



SQL Execution



System Event Wait Time



System Event Wait Time – By Class



System Event Wait Time – By Event



Database CPU Consumption



CPU Utilization



Logical Read



Logical Write



Physical Read



Physical Write



Network Receive



Network Send



Database Buffer Cache Quality



Data Dictionary Cache Quality



Library Cache Quality



Host Performace



Paging Activity



Initialization Parameters



Summary

� Overview of two FREE tools and services offered by IBM

1. IBM Insight for mySAP ERP

2. IBM Insight for Oracle Database

� Minimally invasive

� Provide significant value

� Great tools for Sales Community

� IBM added value to customers through infrastructure knowledge



Time for Questions …

Mail contact: [email protected]



Thank You!

introduction to ibm insight for oracle and sap to ibm insight for oracle ... if you are involved...

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