invaterra performance management system presentation
TRANSCRIPT
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Performance Management System
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2007 iNVATERRA
Contents
- Objective of Performance Management System
- Performance Management
- Performance Review Model
- Performance Management Calendar
- Performance Review Tools and Results
- Performance Management Process Flow
- Performance Review Criteria
- Performance Appraisal and Feedback Forms- Performance Review Essentials
- Career Development at iNVATERRA
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Objective of Performance
Management System
- Scope
- Value for Organization
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Performance Management
-Performance Matrix
Position Specific KPIs
Attitude
Aptitude
Knowledge
Skills
Engagement Specific KPIs
Roles
Skills
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Performance Review Model
360 Degrees
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Performance Management
Calendar
Performance Management Calendar\
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1st Semi-Annual
Team Goal Setting
1st Semi-Annual
Performance Review
1st Semi Annual Review
Result/Reward Announcement
2nd Semi-Annual
Team Goal Setting
2nd Semi-AnnualPerformance Review
2nd Semo-Annual Review
Result/Reward Announcement
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Performance Review Tools and
Results
- Performance Scorecard
- Review Team
- Growth
- Monetary Benefits
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Performance Scorecard
Performance Scorecard
Position Specific KPIs Engagement Specific KPIs
Att itude Apti tude Knowledge Ski ll s Roles Ski ll s
Pun
ctuality
A
ttire
Co
nduct
Kn
owle
dge
Sh
aring
Own
ership
App
roach
Cre
ative
Thinkin
g
Initiativ
e
Busin
ess
Dev
el
opm
en
t
T
eam
Bu
ilding
Busin
ess
Str
ategy
C
ore
Busin
ess
SCR
UM
S
MS
O
ffice
Requ
irem
en
t
En
gin
eerin
g
An
aly
sis
Pr
oject
Pla
nnin
g
Active
Listenin
g
T
ime
Man
a
gem
en
t
Object
Ori
ented
Pro
gr
ammin
g
Team
Man
a
gem
en
t
Perfo
rman
ce
Man
a
gem
en
t
Pr
oject
Man
a
gem
en
t
Co
nflict
Man
a
gem
en
t
Men
toring/
Coun
sellin
g
Fac
ilitator
Comm
unic
ator
Motiva
tor
Help
er
Le
ader
Inn
o
vation
Attention
to
D
etail
Ti
mely
De
liver
y
Quality
of
Deliv
erable
Team
Integra
tion
Analyst x x x x x x x x x x x x x x xxxxxx x x x x
Junior
Consultant x x x x x x x x x x x x x x x xxxxxx x x x x
Consultant x x x x x x x x x x x x x x x x x xxxxxx x x x x
SeniorConsultant x x x x x x x x x x x x x x x x x xxxxxx x x x xJunior
Manager x x x x x x x x x x x x x x x x x xxxxxx x x x x
Manager x x x x x x x x x x x x x x x x x x xxxxxx x x x x
Senior
Managerx x x x x x x x x x x x x x x x xxxxxx x x x x
Director x x x x x x x x x x x x x x x x xxxxxx x x x xVice President x x x x x x x x x x x x x x x x xxxxxx x x x xChief
Operating
Officerx x x x x x x x x x x x x x x x
Matrix Position
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Position Specific KPIs
Att itude
Punctuality:
Coming office on time, Completing Working hours, giving
assignments on time, Putting Extra hours when required
Attire: Clothing and general appearance
Conduct: Body Language, speech, demeanor, behaviorKnowledge sharing: Ability and willingness to impart knowledge
Ownership: Ability and willingness to take responsibility for assigned or
expected work
Approach: Thought process and execution
Apti tude
Creative Thinking:
Ability to generate fresh ideas to optimize delivery of work, enhance
organizational performance and increase enterprise value.
Initiative: Readiness to embark on bold new ventures
Business Development: Ability to identify and pursue business opportunities
Team Building: Ability to create and nurture teams effectively
Business Strategy: Ability to carefully select and apply resources to obtain a sustainable
competitive advantage.
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Position Specific KPIs
Knowledge
Core Business: Understanding of organizations core business
SCRUMS: Understanding of SCRUMS
MS Office: Proficiency in MS Ofice Applications
Analysis: Understanding of information analysis
Project Planning Ability to use schedules such as Gantt charts to plan and
subsequently report progress within the project
environment.
Skills
Active Listening: Ability to listen and comprehend instructions effectivelyTime Management: Ability to manage time to enhance productivity
Programming Ability to grasp knowledge and understanding of new
technologies in software development.
Team Management Ability to manage teams for optimum productivity
Performance management Ability to deal with and resolve performance issues of team
membersProject Management Ability to apply modern management techniques and systems to
execute a project from start to finish. Ability to achieve
predetermined objectives of scope, quality, time and cost, to the
satisfaction of client.
Conflict Management Ability to deal with issues pertaining to conflicts arising
between team members, clients and resolve / mitigate
conflicts effectively
Mentoring / Counseling Ability to act as a role model and effectively coach team
members providing motivation and guidance.
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Engagement Specific KPIs
Role
Facilitator
Role external to a group whose purpose is to facilitate the group to
work more effectively.
Communicator Role communicates with others imparting valuable information and
keeping everybody up-to-dateMotivator Role keeps team members motivated and focused towards objective
Helper Role assists team members to achieve their goals in anyway
possible
Leader Role takes ownership of team performance and deliverables for a
project
Skills
Innovation Proposing and developing new techniques to increase efficiency and
effectiveness
Attention to Detail Possessing the quality of being meticulous
Timely Delivery Delivering work on time
Quality of Deliverable Delivery of quality work for project
Team Integration Adaptability and flexibility to work within different teams
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Performance Review Tools and
Results
- Performance Scorecard
- Review Team
- Growth
- Monetary Benefits
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Performance Review Tools and
Results
- Performance Scorecard
- Review Team
- Growth
- Monetary Benefits
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Growth
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Performance Review Tools and
Results
- Performance Scorecard
- Review Team
- Growth
- Monetary Benefits
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Performance Management Process
Flow
1. Team Goal Setting
2. Performance Review
3. Reward Announcement
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Performance Review Criteria
- Eligibility- Maximum Performance Points
- Performance Grade
- Matrix Promotion Criteria
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Performance Review Criteria
- Eligibility
- Maximum Performance Points
- Performance Grade
- Matrix Promotion Criteria
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Maximum Performance Points
Maximum Performance Points
Analyst 120
Junior Consultant 125
Consultant 135
Senior Consultant 135
Junior Manager 135Manager 140
Senior Manager 130
Director 130
Vice President 130
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Performance Review Criteria
- Eligibility
- Maximum Performance Points
- Performance Grade
- Matrix Promotion Criteria
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Performance Grade
Score Grade Increment
95% -and above AAA 30%
91 - 94% AA 25%
87 - 90% A 20%
83 - 86% B 10%
79 - 82% C -
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Performance Review Criteria
- Eligibility
- Maximum Performance Points
- Performance Grade
- Matrix Promotion Criteria
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Matrix Promotion Criteria
Junior ConsultantMinimum Education: Bachelors
Aggregate Performance Grade as Analyst: 4A
ConsultantMinimum Education: Bachelors
Aggregate Performance Grade as Junior Consultant: 8A
Senior Consultant
Minimum Education: Bachelors
Aggregate Performance as Consultant Grade: 12A
Junior Manager
Minimum Education: BachelorsAggregate Performance as Consultant Grade: 12A
Manager
Minimum Education: MastersAggregate Performance as Junior Manager / Senior Consultant Grade: 16A
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Matrix Promotion Criteria
Senior Manager
Minimum Education: Masters
Aggregate Performance as Manager Grade: 20A
Director
Minimum Education: Masters
Aggregate Performance as Senior Manager Grade: 24A
Vice President
Minimum Education: Masters
Aggregate Performance as Director Grade: 28A
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Performance Review and
Feedback Forms
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Performance Review Essentials
- While conducting performance review,reviewer shall stay focused and objectoriented.
- Reviewers shall remain unbiased whileconducting performance review
- Performance review shall give a true picture of
an individuals performance and reviewershave a moral obligation to convey this fact
- Fear of retaliation shall not hinder a justperformance review. Reviewers shall be
protected at all times. Performance reviewinformation details shall remain confidentialand will only be accessible by HR and the CEO
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Career Development iNVATERRA
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Thank You
Questions?