invaterra performance management system presentation

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    Performance Management System

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    2007 iNVATERRA

    Contents

    - Objective of Performance Management System

    - Performance Management

    - Performance Review Model

    - Performance Management Calendar

    - Performance Review Tools and Results

    - Performance Management Process Flow

    - Performance Review Criteria

    - Performance Appraisal and Feedback Forms- Performance Review Essentials

    - Career Development at iNVATERRA

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    Objective of Performance

    Management System

    - Scope

    - Value for Organization

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    Performance Management

    -Performance Matrix

    Position Specific KPIs

    Attitude

    Aptitude

    Knowledge

    Skills

    Engagement Specific KPIs

    Roles

    Skills

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    Performance Review Model

    360 Degrees

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    Performance Management

    Calendar

    Performance Management Calendar\

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    1st Semi-Annual

    Team Goal Setting

    1st Semi-Annual

    Performance Review

    1st Semi Annual Review

    Result/Reward Announcement

    2nd Semi-Annual

    Team Goal Setting

    2nd Semi-AnnualPerformance Review

    2nd Semo-Annual Review

    Result/Reward Announcement

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    Performance Review Tools and

    Results

    - Performance Scorecard

    - Review Team

    - Growth

    - Monetary Benefits

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    Performance Scorecard

    Performance Scorecard

    Position Specific KPIs Engagement Specific KPIs

    Att itude Apti tude Knowledge Ski ll s Roles Ski ll s

    Pun

    ctuality

    A

    ttire

    Co

    nduct

    Kn

    owle

    dge

    Sh

    aring

    Own

    ership

    App

    roach

    Cre

    ative

    Thinkin

    g

    Initiativ

    e

    Busin

    ess

    Dev

    el

    opm

    en

    t

    T

    eam

    Bu

    ilding

    Busin

    ess

    Str

    ategy

    C

    ore

    Busin

    ess

    SCR

    UM

    S

    MS

    O

    ffice

    Requ

    irem

    en

    t

    En

    gin

    eerin

    g

    An

    aly

    sis

    Pr

    oject

    Pla

    nnin

    g

    Active

    Listenin

    g

    T

    ime

    Man

    a

    gem

    en

    t

    Object

    Ori

    ented

    Pro

    gr

    ammin

    g

    Team

    Man

    a

    gem

    en

    t

    Perfo

    rman

    ce

    Man

    a

    gem

    en

    t

    Pr

    oject

    Man

    a

    gem

    en

    t

    Co

    nflict

    Man

    a

    gem

    en

    t

    Men

    toring/

    Coun

    sellin

    g

    Fac

    ilitator

    Comm

    unic

    ator

    Motiva

    tor

    Help

    er

    Le

    ader

    Inn

    o

    vation

    Attention

    to

    D

    etail

    Ti

    mely

    De

    liver

    y

    Quality

    of

    Deliv

    erable

    Team

    Integra

    tion

    Analyst x x x x x x x x x x x x x x xxxxxx x x x x

    Junior

    Consultant x x x x x x x x x x x x x x x xxxxxx x x x x

    Consultant x x x x x x x x x x x x x x x x x xxxxxx x x x x

    SeniorConsultant x x x x x x x x x x x x x x x x x xxxxxx x x x xJunior

    Manager x x x x x x x x x x x x x x x x x xxxxxx x x x x

    Manager x x x x x x x x x x x x x x x x x x xxxxxx x x x x

    Senior

    Managerx x x x x x x x x x x x x x x x xxxxxx x x x x

    Director x x x x x x x x x x x x x x x x xxxxxx x x x xVice President x x x x x x x x x x x x x x x x xxxxxx x x x xChief

    Operating

    Officerx x x x x x x x x x x x x x x x

    Matrix Position

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    Position Specific KPIs

    Att itude

    Punctuality:

    Coming office on time, Completing Working hours, giving

    assignments on time, Putting Extra hours when required

    Attire: Clothing and general appearance

    Conduct: Body Language, speech, demeanor, behaviorKnowledge sharing: Ability and willingness to impart knowledge

    Ownership: Ability and willingness to take responsibility for assigned or

    expected work

    Approach: Thought process and execution

    Apti tude

    Creative Thinking:

    Ability to generate fresh ideas to optimize delivery of work, enhance

    organizational performance and increase enterprise value.

    Initiative: Readiness to embark on bold new ventures

    Business Development: Ability to identify and pursue business opportunities

    Team Building: Ability to create and nurture teams effectively

    Business Strategy: Ability to carefully select and apply resources to obtain a sustainable

    competitive advantage.

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    Position Specific KPIs

    Knowledge

    Core Business: Understanding of organizations core business

    SCRUMS: Understanding of SCRUMS

    MS Office: Proficiency in MS Ofice Applications

    Analysis: Understanding of information analysis

    Project Planning Ability to use schedules such as Gantt charts to plan and

    subsequently report progress within the project

    environment.

    Skills

    Active Listening: Ability to listen and comprehend instructions effectivelyTime Management: Ability to manage time to enhance productivity

    Programming Ability to grasp knowledge and understanding of new

    technologies in software development.

    Team Management Ability to manage teams for optimum productivity

    Performance management Ability to deal with and resolve performance issues of team

    membersProject Management Ability to apply modern management techniques and systems to

    execute a project from start to finish. Ability to achieve

    predetermined objectives of scope, quality, time and cost, to the

    satisfaction of client.

    Conflict Management Ability to deal with issues pertaining to conflicts arising

    between team members, clients and resolve / mitigate

    conflicts effectively

    Mentoring / Counseling Ability to act as a role model and effectively coach team

    members providing motivation and guidance.

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    Engagement Specific KPIs

    Role

    Facilitator

    Role external to a group whose purpose is to facilitate the group to

    work more effectively.

    Communicator Role communicates with others imparting valuable information and

    keeping everybody up-to-dateMotivator Role keeps team members motivated and focused towards objective

    Helper Role assists team members to achieve their goals in anyway

    possible

    Leader Role takes ownership of team performance and deliverables for a

    project

    Skills

    Innovation Proposing and developing new techniques to increase efficiency and

    effectiveness

    Attention to Detail Possessing the quality of being meticulous

    Timely Delivery Delivering work on time

    Quality of Deliverable Delivery of quality work for project

    Team Integration Adaptability and flexibility to work within different teams

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    Performance Review Tools and

    Results

    - Performance Scorecard

    - Review Team

    - Growth

    - Monetary Benefits

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    2007 iNVATERRA

    Performance Review Tools and

    Results

    - Performance Scorecard

    - Review Team

    - Growth

    - Monetary Benefits

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    2007 iNVATERRA

    Growth

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    Performance Review Tools and

    Results

    - Performance Scorecard

    - Review Team

    - Growth

    - Monetary Benefits

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    Performance Management Process

    Flow

    1. Team Goal Setting

    2. Performance Review

    3. Reward Announcement

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    Performance Review Criteria

    - Eligibility- Maximum Performance Points

    - Performance Grade

    - Matrix Promotion Criteria

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    Performance Review Criteria

    - Eligibility

    - Maximum Performance Points

    - Performance Grade

    - Matrix Promotion Criteria

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    Maximum Performance Points

    Maximum Performance Points

    Analyst 120

    Junior Consultant 125

    Consultant 135

    Senior Consultant 135

    Junior Manager 135Manager 140

    Senior Manager 130

    Director 130

    Vice President 130

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    Performance Review Criteria

    - Eligibility

    - Maximum Performance Points

    - Performance Grade

    - Matrix Promotion Criteria

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    Performance Grade

    Score Grade Increment

    95% -and above AAA 30%

    91 - 94% AA 25%

    87 - 90% A 20%

    83 - 86% B 10%

    79 - 82% C -

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    Performance Review Criteria

    - Eligibility

    - Maximum Performance Points

    - Performance Grade

    - Matrix Promotion Criteria

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    Matrix Promotion Criteria

    Junior ConsultantMinimum Education: Bachelors

    Aggregate Performance Grade as Analyst: 4A

    ConsultantMinimum Education: Bachelors

    Aggregate Performance Grade as Junior Consultant: 8A

    Senior Consultant

    Minimum Education: Bachelors

    Aggregate Performance as Consultant Grade: 12A

    Junior Manager

    Minimum Education: BachelorsAggregate Performance as Consultant Grade: 12A

    Manager

    Minimum Education: MastersAggregate Performance as Junior Manager / Senior Consultant Grade: 16A

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    Matrix Promotion Criteria

    Senior Manager

    Minimum Education: Masters

    Aggregate Performance as Manager Grade: 20A

    Director

    Minimum Education: Masters

    Aggregate Performance as Senior Manager Grade: 24A

    Vice President

    Minimum Education: Masters

    Aggregate Performance as Director Grade: 28A

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    Performance Review and

    Feedback Forms

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    Performance Review Essentials

    - While conducting performance review,reviewer shall stay focused and objectoriented.

    - Reviewers shall remain unbiased whileconducting performance review

    - Performance review shall give a true picture of

    an individuals performance and reviewershave a moral obligation to convey this fact

    - Fear of retaliation shall not hinder a justperformance review. Reviewers shall be

    protected at all times. Performance reviewinformation details shall remain confidentialand will only be accessible by HR and the CEO

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    Career Development iNVATERRA

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    Thank You

    Questions?