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Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia s.r.o.

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Page 1: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

Investment into IT Industry T-Systems Slovakia

19.10.2010 – Kosice Invest Conference

Marian TóthHead of CSS Infrastructure Operations

T-Systems Slovakia s.r.o.

Page 2: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems InternationalBusiness Unit of Deutsche Telekom Group

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Deutsche Telekom is one of the world's leading service companies in the telecommunications industry.

Our strengths: The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers.

In 2009, Deutsche Telekom reported revenue of EUR 64.6 billion, of which more than half was generated outside of Germany. Adjusted EBITDA totaled EUR 20.7 billion and free cash flow EUR 7 billion.

At June 30, 2010, the total headcount stood at about 251,000

Page 3: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems InternationalGlobal presence and worldwide delivery capability

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Austria Belgium Czech Republic Denmark France Germany Hungary Italy Luxembourg Netherlands Poland Russia Slovakia Spain/Portugal Switzerland Turkey United Kingdom

Argentina Brazil Canada China Hong Kong Japan Malaysia Mexico Singapore South Africa United States

Europe Rest of world

Page 4: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems International – facts and figuresUnique combination of ICT (Information & CommunicationTechnology)

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Provision of ITC services for corporate customers

No. 1 in Germany in the telecoms and IT sector

European market leader in the automotive sector

Around 45,000 employees worldwide

Provision of ITC services for corporate customers

No. 1 in Germany in the telecoms and IT sector

European market leader in the automotive sector

Around 45,000 employees worldwide

Company

Total revenue: around EUR 9.2 billion in 2009

EBITDA : around EUR 590 million in 2009

Total revenue: around EUR 9.2 billion in 2009

EBITDA : around EUR 590 million in 2009

Finance

400 corporate customers and multinational groups, as well as the public sector and the healthcare industry

More than 50,000 server units in operation

Management of more than 1.5 million workstations

More than 1.5 million SAP users

400 corporate customers and multinational groups, as well as the public sector and the healthcare industry

More than 50,000 server units in operation

Management of more than 1.5 million workstations

More than 1.5 million SAP users

Customers/partners – facts

Systems integration alliance with IT service provider, Cognizant

Global hosting and storage services mega deals with many global or international corporations

Strategic ICT partnership with Airbus (EADS)

Major deal with MAN: International operation of data centers and networks

Systems integration alliance with IT service provider, Cognizant

Global hosting and storage services mega deals with many global or international corporations

Strategic ICT partnership with Airbus (EADS)

Major deal with MAN: International operation of data centers and networks

Highlights

Page 5: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems Slovakia, s.r.o.Facts & Figures 1/2

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

T-Systems Slovakia s.r.o. was founded in January 2006 as subsidiary of T-Systems International GmbH

delivers innovative technologies and in-depth industry knowledge to customers in over 20 countries

The special fields of T-Systems Slovakia include the support of Windows , Unix/Linux, Storage, NW , SAP, Middleware SW and customer applications

operates 24/7 service ensuring support for customer ICT infrastructure and applications throughout all of the world.

First employees started to work in T-Systems Slovakia in February 2006

Today T-Systems Slovakia has got over 2000 employees

Page 6: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems International & T-Systems SlovakiaBiggest ICT provider in Europe

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

The company was formally established

684 employeesOver 2000 employees

259 employeesWe reached 1000 employees

28th January 2006

2006

2007

2008

Today

T-Systems Slovakia

Page 7: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems SlovakiaChallenges

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Lack of ICT specialists Brain drain after T-Systems came to Kosice Universities not producing enough ICT graduates …

Solution Actively building partnership with academic institutions

and Seeking for win-win-win cooperation for sustainable development.

Developing own ICT specialists through targeted and intensive education.

IT Academy design and implementation; a common program of Technical university, University P.J.Š. and T–Systems

Page 8: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems SlovakiaIT Academy: The beginning of new approach

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

T-Systems IT Academy

Summer UniversITy

Public summer project

For older students

First “checking of potential”Evening UniversITy

Public project

For students

During school year

IT FarmIntensive 3-month program

Organized internally

Participants are employed by T-Systems

Content is basic preparation for later specialization

After evaluating ICT labor market possibilities and hidden potential in non-ICT students, we developed a system of qualification projects.

Target group are people without formal ICT qualification, but interest and potential to learn.

Concept was developed in partnership with universities.

Page 9: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems Slovakia T-Systems Education Academy

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Credited ICT courses defined by TSSK, offered to students of all TUKE faculties and other Universities

Goal: To move ICT education where it belongs: from “industrial” to “academic

soil” To contribute to the fulfillment of commitments and vision of Kosice IT

Valley To improve the quality of educational programs at Kosice Universities To offer education required and needed by TSSK and ICT industry To improve the ICT labor market flexibility To expand the ICT labor market pool of candidates To shorten education period in TSSK and to shorten time to go productive

Page 10: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

TSSK - ICT Specialists developmentIT-Academy: solving labor market gap

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Intensive (re-)qualification program

Designed in 2006 and successfully running till today

Basic and advanced ICT preparation, fundament for later specialization

More than 700 FTEs hired through IT-Academy; additionally more than 300 students participated and are prepared for ICT labor market

Significant contribution to University curricula, aiming for T-Systems Slovakia long-term sustainability

Received HR Gold award from Slovak HR Association in 2008 (Project of the year)

Successfully replicated to Hungary and strong inspiration also for Malaysian sister companies

Page 11: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems Slovakia facilitiesOur new offices in CBC I (Cassovar Business Centre)

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Page 12: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems Slovakia facilitiesOur future offices in CBC II 2012

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

CBC II

CBC I

Page 13: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems SlovakiaCorporate Social Responsibility

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Deutsche Telekom commits itself to responsible conduct in terms of sustainability and strives to achieve a lasting balance between the financial, social and ecological impacts of its activities.

Deutsche Telekom actively promotes sustainable development of the economy and society. Deutsche Telekom has a particular responsibility as society places higher expectations on it than on its competitors.

The Group has committed itself to incorporating every aspect of sustainability into its corporate activities. Sustainable and responsible action is being embedded within the organization and implemented across the Group using binding regulations.

The company seeks active and intensive dialog with its stakeholders and conducts such dialogs openly and transparently.

Page 14: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems SlovakiaCorporate Social Responsibility

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

Strong support of overal ICT education in Košice at universities.

Strong support of Košice IT Valley initiative and its goal to promote and develop ICT industry in the region.

Intensive education of employees and managers and bringing them to higher maturity level.

Our Guiding Principles are giving strong platform for our employees to become true social responsible citizens.

Page 15: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems SlovakiaLessons Learned….

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia

2000 new jobs created in Košice within less than 5 years and still growing.

Strong contribution to developing ICT industry in the region.

Strong promotion of Košice as the ICT industry tower in Slovakia and Central and Eastern Europe.

Strong support of the ICT education in the region.

Significant contribution to the overall GDP of the region.

Unique Collaboration Model with Universities.

….Košice, THE Place for ICT Investors

Page 16: Investment into IT Industry T-Systems Slovakia 19.10.2010 – Kosice Invest Conference Marian Tóth Head of CSS Infrastructure Operations T-Systems Slovakia

T-Systems Vision & Mission

Commitment

Flexibility

Development of employees

Respect and open communication

Value new ideas

International cooperation

Our Vision

T -Systems Slovakia is

THE Partner for 1st Class ICT Services

Our Mission

T–Systems Slovakia delivers high quality

& innovative ICT services to customers

19.10.2010Kosice Invest // M.Toth, T-Systems Slovakia