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    IP Phone

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    What is IP Phone

    Introduction

    Model Introduction

    Key Feature

    Benefits

    Routing Policy

    How it Work

    Network Diagram

    Comparison Chart.

    Conclusion.

    CONTENTS

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    What are IP Phones / IP

    Telephones?

    The implementation of an IP telephone

    system in a business requires the use of a very

    specific type of phone: the IP Telephone.

    VoIPIP Phones are sometimes called

    . ThesesoftphonesorSIP phones,telephones

    are all the exact same thing and are based on

    the principle of transmission of voice over the(orVoIPinternet, or what is better known as

    voice over internet protocol) technology.

    http://www.3cx.com/PBX/voip-telephone.htmlhttp://www.3cx.com/VOIP/softphone.htmlhttp://www.3cx.com/PBX/sip-phones.htmlhttp://www.3cx.com/PBX/voip-telephone.htmlhttp://www.3cx.com/PBX/VOIP-faq.htmlhttp://www.3cx.com/PBX/VOIP-faq.htmlhttp://www.3cx.com/PBX/voip-telephone.htmlhttp://www.3cx.com/PBX/sip-phones.htmlhttp://www.3cx.com/VOIP/softphone.htmlhttp://www.3cx.com/PBX/voip-telephone.html
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    nternetIverOoiceV(-Introduction

    rotocol)PVOIP, which stands for Voice over Internet Protocol, is basically the

    transmission of voice traffic over IP-based networks. Initially designed fordata networking, the Internet Protocol (IP) was adapted to voice

    networking following its successful positioning as the global standard fordata networking.

    With VOIP phone systems users are not limited to making and receiving

    calls through the IP network, traditional phone lines can be used toguarantee a higher call quality and availability. With the use of a VOIP

    gateway incoming PSTN/telephone lines can be converted to VOIP/SIP.This way the VOIP gateway allows the user to receive and place calls on

    the regular telephony network.

    VOIP PBX systems provide mobility to employees, flexibility when a

    business expands as they are much easier to manage than the traditionalPBX, and can also considerably reduce telephony administration costs.

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    Model # 7960G

    1. Handset with indicator light

    2. LCD screen

    3. Cisco IP Phone model type

    4. Line or speed dial button

    5. Footstand adjustment

    6. Directories button

    7. ?button

    8. Settings button

    9. Speaker button

    10. Mute button

    11. Headset button

    12. Volume button

    13. Services button

    14. Messages button

    15. Navigation button

    16. Keypad

    17. Softkeys

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    Model # 7912G

    1. Cisco IP Phone model type

    2. LCD screen

    3. SoftKeys

    4. Navigation Button

    5. Menu Button

    6. Hold button

    7. Keypad

    8. Volume button

    9. Handset with Indicator Light

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    10 Benefits

    Benefit #1: Much easier to install & configure than a proprietary phone system:

    An IP PBX runs as software on a computer and can leverage the advanced processing power of the computer and user interface as we ll as Windows features. Anyone proficient innetworking and computers can install and maintain an IP PBX. By contrast a proprietary phone system often requires an installer trained on that particular proprietary system!

    Benefit #2: Easier to manage because of web/GUI based configuration interface:

    An IP PBX can be managed via a web-based configuration interface or a GUI, allowing you to easily maintain and fine tune your phone system. Proprietary phone systems have difficult-to-use interfaces which are often designed to be used only by the phone technicians.

    Benefit #3: Significant cost savings using VOIP providers:

    With an IP PBX you can easily use a VOIP service provider for long distance and international calls. The monthly savings are significant. If you have branch offices, you can easily connectphone systems between branches and make free phone calls.

    Benefit #4 Eliminate phone wiring!

    An IP Telephone system allows you to connect hardware phones directly to a standard computer network port (which it can share with the adjacent computer). Software phones can beinstalled directly onto the PC. You can now eliminate the phone wiring and make adding or moving of extensions much easier. In new offices you can completely eliminate the extra ports

    to be used by the office phone system!

    Benefit #5: Eliminate vendor lock in!

    IP PBXs are based on the open SIP standard. You can now mix and match any SIP hardware or software phone with any SIP-based IP PBX, PSTN Gateway or VOIP provider. In contrast, aproprietary phone system often requires proprietary phones to use advanced features, and proprietary extension modules to add features.

    Benefit #6: Scalable

    Proprietary systems are easy to outgrow: Adding more phone lines or extensions often requires expensive hardware modules. In some cases you need an entirely new phone system. Notso with an IP PBX: a standard computer can easily handle a large number of phone lines and extensions just add more phones to your network to expand!

    Benefit #7: Better customer service & productivity:

    With an IP PBX you can deliver better customer service and better productivity: Since the IP telephone system is now computer-based you can integrate phone functions with businessapplications. For example: Bring up the customer record of the caller automatically when you receive his/her call, dramatically improving customer service and cutting cost by reducing

    time spent on each caller. Outbound calls can be placed directly from Outlook, removing the need for the user to type in the phone number.

    Benefit #8: Twice the phone system features for half the price!

    Since an IP PABX is software-based, it is easier for developers to add and improve feature sets. Most VOIP phone systems come with a rich feature set, including auto attendant, voicemail, ring groups, advanced reporting and more. These options are often very expensive in proprietary systems.

    Benefit #9 Allow hot desking & roaming

    Hot desking the process of being able to easily move offices/desks based on the task at hand, has become very popular. Unfortunately traditional PBXs require extensions to be re-

    patched to the new location. With an IP PBX the user simply takes his phone to his new desk No patching required!Users can roam too if an employee has to work from home, he/she can simply fire up their SIP software phone and are able to answer calls to their extension, just as they would in the

    office. Calls can be diverted anywhere in the world because of the SIP protocol characteristics!

    Benefit #10 Better phone usability: SIP phones are easier to use

    Employees often struggle using advanced phone features: Setting up a conference, transferring a call On an old PBX it all requires instruction.

    Not so with an IP PBX all features are easily performed from a user friendly Windows GUI. In addition, users get a better overview of the status of other extensions and of inbound linesand call queues via the IP PBX Windows client. Proprietary systems often require expensive system phones to get an idea what is going on on your phone system. Even then, status

    information is cryptic at best.

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    Routing Policy

    Sr. Officer 1

    Sr. Officer 2PA 2

    PA 1

    Others

    Yes

    Yes

    Yes

    Yes Yes

    YesYes

    Yes

    No

    No

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    How its Work

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    IP Telephony Network Diagram

    V

    V

    PSTN

    Publisher

    Server

    Subscriber

    Server

    Core Switch 1VoiceGateway 1

    Switch with

    PoE

    PC PC PC

    7960G IP

    Phone 7912G IP

    Phone

    7960G IP

    Phone

    Voice

    Gateway 2

    CAT 6 UTP

    CAT 6 UTP

    Core Switch 2

    CallManager

    Servers

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    Comparison ChartComparison Chart

    S.No IP Phone Normal Analog Phone

    1 Communication: Digital. Communication: Analog.

    2

    No need of separate cabling. Works on existing computer

    network cabling. Separate cabling is required.

    3

    LCD Display which can display all the speed dial number

    information, Line text label and CLID information.

    In a Normal Phone, the LCD display will hold only the number

    details. Additional information's will not be displayed.

    4

    Configuration of IP Phones can be done centrally and can be

    monitored with a NMS software. This will enable us to

    troubleshoot IP Phone problems easily. Problem resolution time

    will be less. In a Normal phone, you dont get any option for monitoring.

    5

    IP Phone Directory will be maintained centrally. IP Phone

    direcotry can be accessed from the IP phone itself.

    In a Normal phone, you don't get this option. Directory list has to

    be maintained by individuals.

    6

    Voice messages (voicemail) will be recorded in a centralised

    server. No limitation on number of voice recording allowed. It

    can be played from the phone itself.

    In a Normal phone, the number of voice recording is limited and it

    cannot be sent in mail format. Voice mail feature is not available

    in Normal Phone.

    7

    Cost effective solution for larger organizations which has it's

    branch network (LAN,WAN & MAN) spread across the city and

    with in the city. Nowadays LAN, WAN & MAN connectivity is a

    must between branches. Voice calls will be sent through the

    existing network and thereby reducing the call charges that use

    to occur in normal phones. This solution is not possible in Normal phone setup.

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    Conclusion

    Investing in a software-based IP PBX makes a

    lot of sense, not only for new companies

    buying a phone system, but also for

    IPcompanies who already have a PBX. Andelivers such significant savings inPBX

    management, maintenance, and ongoing call

    costs, that upgrading to an IP PBX, should bethe obvious choice for any company.

    http://www.3cx.com/phone-system/http://www.3cx.com/phone-system/http://www.3cx.com/phone-system/http://www.3cx.com/phone-system/
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    Thanks