IPPMCInterventional Pain and Physical Medical Clinic

Visit date : April 9th 2010

Members:Riaz AdnanKamal SapkotaSaurav JoshiErina Bhattarai

IPPMC Information

BackgroundDr. Thomas KowalkowskiStacy Kowalkowski

Location

Website:http://www.ippmc.com/index.php

Communication System usedNortell System Network Phone SystemTwo main phone linesReduces cost

Technologies UsedMarco Inc., St. Cloud

Network Printers and Scanners

Nextgen 5.5Electronic Medical System

Crystal Reporting System

IPPMC Staffing

IT StaffProgrammers - 3Website/Picture Update -1Scan all faxed and mailed documents -1

Non IT StaffPhysicians - 2Physician Assistant -1Psychologist – 1Occupational Therapists – 1Physical Therapists - 3Lead Nurse - 1Nurses - 6Front Desk Receptionists - 2Billing -2Transcriptionists - 2Caretaker Maintenance - 1

Other DetailsTechnologies Available to Administration/ ManagementStaff and others

Technologies available to people outside facilityBudget for technologyDecision Making process related to technologyTraining provided for users of technologiesSpecific policies related to technologiesReplacement CyclesTechnical supportFuture plans

IT Problems

• IPPMC is facing an update issue.• NEXTGEN 5.5 can be operated in Windows XP;

XP is out dated in the market so they wanted to upgrade to Windows 7.

• The main problem for NEXTGEN software version 5.5 is the compatibility with Windows 7. So, they have to upgrade the software to version 5.6.

• NEXTGEN 5.5 and 5.6, neither of them support the pain templates for the center.

Solutions

• NEXTGEN 5.6 and Windows 7 both are in the market. They can easily be upgraded.

• In order to upgrade, they need to back up every templates, introduce both software to the system and run a test for quality assurance.

• Test the data base and make a lead to product base.

Questions or Comments?

Thank you!!