CIBSE Yorkshire Event Leeds 8th June 2016

Asset Wisdom

Helping you become a total asset

management organisation

Introduction

Who we are June Lancaster, Managing Director Asset Wisdom; Kevin Main, Director Asset Wisdom Keith Hamer, Global VP Asset Management and Engineering Sodexo

What Asset Wisdom do Work with organisations to enable capability for the realisation of value

through effective Asset Management. We offer: AM strategy and solutions Cultural change programme management Standard and bespoke learning capability and learning product development

What is Asset Management and ISO55000?Asset Management is about ensuring that the assets deliver maximum value. This means making sure that an asset:

delivers its functional requirements in line with the business objectives and does so in the most economical, safe, sustainable and relaible manner.

The goal of the ISO55000 standards is to define the minimum requirements for a joined up, whole life cycle, asset management system.

It can be applied to all types of assets; physical equipment & infrastructure, people, information, financial assets, intellectual property and reputation.

ISO55000 – Principles and terminology; ISO55001 – Asset Management - management systems – requirements;ISO55002 – Guidelines for application.

Why should an organisation apply ISO55000?Greater co-ordination, alignment, clarity, and credibility in the governance and value achieved by asset management;

Improved management of risk including: financial risks, environmental risks, social risk, risks to safety, reputation and liability to prosecution;

Improved customer service levels and outputs, as less interruption helps you meet your clients’ needs and your business expectations;

Improved financial performance through lower asset life cycle costs, improved asset performance and enhanced asset life, and

Improved operational efficiency and effectiveness, through applying good practices and continual improvement.

Assets are at the Heart of the organisationThese ISO standards place assets at the heart of the organisation, inside the circle of asset and life cycle activities, which are directed and controlled by the asset management system.

All of the asset management capabilities within the entire organisation should be involved and coordinated by the management system.

In context:

Asset portfolio – assets that are within the scope of the asset system;

Asset management system – the set of interacting elements that establish the asset management policy, asset management objectives and processes to achieve the objectives;

Asset management – the coordinated activities of the organisation to realise value from assets, and

Managing the organisation – the leadership and establishment of culture motivation and competencies.

Sodexo Case StudyVision = Enabling asset management capability in a global organisation for competitive advantage

Context of Sodexo Business Global technical FM service business 80 countries Multi-sector

Healthcare Oil & Gas Mining Corporate Defence Education

Multi lingual and cultural Increasing demand of large international clients for standard and scalable

solutions

Releasing Value Improve client productivity, quality and flexibility Deliver cost, supply certainty and responsiveness advantage

Challenges faced by the business of introducing an AM program Consistent with Sodexo’s ‘Quality of Life’ philosophy How to transform from a ‘maintenance’ to an ‘asset management’

company? How to deliver global standardisation yet tailored to local conditions –

‘Glocal’? The need for a global standard

Flexibility of approach to satisfy service scope Flexibility of approach to recognise local requirements Local hero’s Sustainable knowledge transfer Sustainable capability

Approach employed ‘The Sodexo Way’ Asset Management Framework (AMF)

Compliant to ISO 55001 standard Standardisation of business process and procedures to deliver FM contractual

requirements, with Flexibility for local contract/cultural variations Enables a whole asset life and systems thinking

Culture change program supported by embedded learning Online learning for consistency of knowledge (what & why) Local workshops to stimulate discussion and apply learning into the workplace

(how)

Importance of learning Embedding a learning approach is fundamental to enable change Objectives:

Hearts and minds: Answering the question; What’s in it for me?

Creating a community Establishing confidence; Increasing individual and collective motivation

Discussion• Would your Organisation benefit from implementing an Asset Management

programme? • Would you benefit from following an Asset Management learning programme?

NB: During this event you will all have received login details for access to the Asset Wisdom learning portal for the e-learning module ‘Introduction to ISO 55000?’ We would welcome your feedback once you have completed the 30 mins of learning.

• This module is one of a suite of 14 covering the principles and core competencies for Asset Management.