LIFESTYLEHere we bring you the latest news from our industry, our team and our residential projects, together with insights into Perth apartment living.

ISSUE 7: MARCH 2016

COMPLETION OF THE POCKET

Welcome to the March 2016 edition of the Georgiou Living Newsletter. As we head towards the end of the first quarter of the year, we are very proud to be putting the finishing touches to our Claremont project, The Pocket.

With nearly 90% of Australia’s population currently living in urban areas - a number expected to rise dramatically by 2030 – we are very pleasedto be the first developer making a significant contribution to the longawaited Claremont on the Park precinct.

With vertical living an essential element of making Australia’s cities more affordable, liveable and connected, we aim to match clever design with functional, adaptable living spaces and of course exceptional quality finishes. The Pocket is testament to this vision. Our Vita project in West Leederville is continuing to gather sales momentum.

We have some great incentives on offer there for savvy buyers keen to secure a new apartment in this 64-unit development and take advantage of the continuing low interest rate environment. Elsewhere,our team is continuing the hard work on three new projects, which I look forward to telling you moreabout later this year.

Jon Smeulders Executive Director

CONNECT WITH LIFE IN AND AROUND WEST LEEDERVILLE

Part of LandCorp’s new Claremont on the Park precinct, The Goods Shed is located adjacent to the Claremont train station and just a short 350m walk from The Pocket.

One of Perth’s oldest station buildings, it was originally constructed in the early 1900s. Since being decommissioned, The Goods Shed has been used as a storage unit for a number of charities, as well as housing a building supplier – the signage of which remains today.

Managed by independent non-profit cultural organisation, FORM, The Goods Shed is currently undergoing restoration, and transformation into an artistic, cultural and community hub.

On completion it will serve as a vibrant gallery, studio, workplace, café and garden. The space will contribute to the cultural development of the area and stimulate high quality events, showcases and activities. The first event will be held in April 2016.

“Location, amenity, quality and genuine value for money are the main factors driving people’s purchasing decisions in the area” says Development Manager Stuart Seaton. “VITA delivers across the board, making a highly sought after West Leederville lifestyle affordable.”

BETTER THAN THE REST, PREMIUM SPEC AS STANDARD There’s no doubt that now is a great time to buy, with Perth’s apartment market offering buyers considerable choice”, says Stuart. “But not all apartments are created equal, so it’s worthwhile doing your homework, and really understanding what you’ll be getting when you sign on the dotted line.”

In particular, quality and value really set VITA apart. Many developments charge additionally for premium upgrade specifications like integrated kitchens, induction cook-tops, ducted A/C to all bedrooms and double-glazing for heat and sound insulation. VITA West Leederville offers all of these specifications and many more – as standard. “Every VITA apartment includes an enormous $30K of extra value,” says Stuart. “Compare VITA, and you won’t be disappointed.”

Register your interest here, or visit our sales office this weekend and discover just how accessible a West Leederville lifestyle could be for you.

To learn more about VITA, visit the website.

It’s almost bounce-down for The Pocket in Claremont! This milestone marks the completion of LandCorp’s first apartment project at the Claremont on the Park precinct.

“By the end of March we will achieve Practical Completion,” says Development Director Armando Rossi. “Pre-settlement inspections are already well underway, with the apartments almost ready to be handed over. The first eager buyer is already scheduled to move into their new apartment in mid-April.”

The feedback from our buyers so far has been immensely positive. “I liked the project as soon as I saw it and it’s in an ideal location” says Barrie Eves, a soon-to-be resident at The Pocket. “I have been really impressed with the design and delivery and am very pleased with the quality of my apartment. The service I have received from the Georgiou Living team has been superb and their professionalism is outstanding. Georgiou is living up to its great reputation.”

Although The Pocket is 95% sold, there are still a handful of apartments available. “Completion is great news for new buyers” says Armando. “Why wait, when you can buy now and move straight in.  There has been some really strong interest in the apartments and I have taken a lot of people through with the sales team at MLG. It would be a shame to miss out.”

To learn more about The Pocket visit the website.

Or register your interest to view the remaining, completed apartments.

VITA, WEST LEEDERVILLE

COMPLETION OF THE POCKET

IN OTHER CLAREMONT NEWS

• Indoor pool planned for Davies Road

• Art transforms Claremont into a creative wonderland

• Claremont Public Golf Course set for major upgrade

THE GOODS SHED, CLAREMONT

Providing exceptional customer service and memorable buyer experiences - above and beyond industry standards and expectations - is a central to what we do. To celebrate the completion of The Pocket (and in recognition of some outstanding work on the project), here we ‘take five’ with Linda Larkin – our Customer Relations Coordinator.

1. In your own words, what do you do?

My aim is to provide a level of service that exceeds our buyers’ expectations. It’s my job to take care of our clients, from the moment they decide to purchase a Georgiou Living residence through to settlement and beyond. It’s important that we form strong relationships with our buyers so they feel informed and supported throughout the entire process. Having this relationship also allows us to provide additional services, like negotiating furniture packages and good pricing on window treatments, and referring local removalists. These additional services can make a big difference to our buyers, and ensure the process of moving into their new homes is easy and enjoyable.

2. How important is customer service in this industry?

In my experience, few developers pay much attention to customer service, taking for granted just how important this interaction we have with buyers really is. And very few provide the same level of customer service to their buyers after settlement.

We know that our buyers benefit from having a dedicated customer services resource throughout the entire process, because they’re constantly telling us this. Our integrated delivery model as the developer and builder also offers our buyers a high degree of assurance that we will look after them. Some buyers contact me regularly and others just appreciate the information and guidance we provide, but knowing they are valued and that they have access to this level of support and service gives them peace of mind and I believe sets us apart.

3. Are all your interactions with buyers positive?

An important distinction here is that we’re not just there to smile for the cameras as we cut the ribbon and hand over the keys. Not all interactions can address positive issues, but we strive to make the process as smooth and positive as possible. We are with our buyers every step of the way, when things need to be resolved and when buyers just need some guidance. We don’t shy away from our commitment to support our buyers – our goal is for every buyer relationship to be positive overall. Customer service plays a key part in all of this.

4. What makes you so well suited to your role?

I think it comes down to the fact that I genuinely enjoy helping people. I always try to put myself in the shoes of the buyers and consider the level of service and support that I would expect. Knowing that, I would not be satisfied to offer any less. 

5. What has been the highlight of your time with Georgiou Living?

Without sounding too soppy, the very best bit about my role is working with and being supported by a fantastic, close-knit team. We are all working towards one very important goal: to provide products and services to our clients that meet and exceed their expectations and raise the bar for the industry.  

SETTING NEW STANDARDS IN CUSTOMER SERVICE

Linda (L) conducting pre-settlement inspections with buyers at The Pocket.

For more information visit The Goods Shed.

georgiouliving.com.au