isys6014 knowledge management and intelligent...

Unit study package code: ISYS6014

Mode of study: Internal

Tuition pattern summary: Note: For any specific variations to this tuition pattern and for precise information refer to the Learning Activities section.

Computer Laboratory: 1 x 1.5 Hours Weekly Seminar: 1 x 1.5 Hours Weekly

This unit does not have a fieldwork component.

Credit Value: 25.0

Pre-requisite units: 307777 (v.2) Systems Analysis 501 OR ISAD5001 (v.0) Systems Analysis or any previous version OR MC-ISYS (v.1) Master of Information Systems and Technology OR 307964 (v.0) Master of Information Systems or any previous version

Co-requisite units: Nil

Anti-requisite units: Nil

Result type: Grade/Mark

Approved incidental fees: Information about approved incidental fees can be obtained from our website. Visit fees.curtin.edu.au/incidental_fees.cfm for details.

Unit coordinator:

Title: DrName: Douglas AtkinsonPhone: +618 9266 7437Email: [email protected]: Building: 402 - Room: 917

Teaching Staff:

Administrative contact: Name: Karen StoutePhone: +61 8 9266 7056Email: [email protected]

Unit Outline

ISYS6014 Knowledge Management and Intelligent Systems Semester 2, 2016

Curtin Business School (CBS) School of Information Systems

ISYS6014 Knowledge Management and Intelligent Systems Bentley Campus 25 Jul 2016 School of Information Systems, Curtin Business School (CBS)

Page: 1 of 12CRICOS Provider Code 00301J

The only authoritative version of this Unit Outline is to be found online in OASIS

http://fees.curtin.edu.au/incidental_fees.cfm

Acknowledgement of Country We respectfully acknowledge the Indigenous Elders, custodians, their descendants and kin of this land past and present.

Syllabus Foundations and business applications of knowledge management and intelligent systems, organisational learning, ontologies and the semantic web, knowledge-based and expert systems, knowledge discovery, acquisition and learning, representation and reasoning, intelligent agents over the Internet with e-commerce applications, document and content management systems. Other contemporary topics.

Introduction This unit introduces knowledge management from an IS perspective.

Unit Learning Outcomes All graduates of Curtin University achieve a set of nine graduate attributes during their course of study. These tell an employer that, through your studies, you have acquired discipline knowledge and a range of other skills and attributes which employers say would be useful in a professional setting. Each unit in your course addresses the graduate attributes through a clearly identified set of learning outcomes. They form a vital part in the process referred to as assurance of learning. The learning outcomes tell you what you are expected to know, understand or be able to do in order to be successful in this unit. Each assessment for this unit is carefully designed to test your achievement of one or more of the unit learning outcomes. On successfully completing all of the assessments you will have achieved all of these learning outcomes.

Your course has been designed so that on graduating we can say you will have achieved all of Curtin's Graduate Attributes through the assurance of learning process in each unit.

Curtin's Graduate Attributes

Learning Activities The seminars are used to introduce the theory and discuss issues. The laboratories are used initially to learn some

Location: Building: 402 - Room: 811

Learning Management System: Blackboard (lms.curtin.edu.au)

On successful completion of this unit students can: Graduate Attributes addressed

1 Create a knowledge base ontology for a business application

2 Develop a small Knowledge Management Information System for a business application using contemporary application software

3 Compare and contrast different methods and tools for Knowledge Management

4 Determine the organizational issues for implementing Knowledge Management in a business

Apply discipline knowledge Thinking skills (use analytical skills to solve problems)

Information skills (confidence to investigate new ideas)

Communication skills Technology skillsLearning how to learn (apply principles learnt to new situations) (confidence to tackle unfamiliar problems)

International perspective (value the perspectives of others)

Cultural understanding (value the perspectives of others)

Professional Skills (work independently and as a team) (plan own work)

Find out more about Curtin's Graduate attributes at the Office of Teaching & Learning website: ctl.curtin.edu.au





http://lms.curtin.edu.au/

http://ctl.curtin.edu.au/

hand-on skills in ontology development. Later they are used to explore applications associated with topics.

The seminar questions require students to do some research and are used for discussion in class. The development assignment is used for students to explore ontology development further.

Learning Resources Library Reserve

There are resources for this unit in the library Reserve collection. To access these resources, please click on the following link:

http://link.library.curtin.edu.au/primo/course?ISYS6014

Essential texts

The required textbook(s) for this unit are:

l Jashapara, A. (2011). KnowledgeManagement: An integrated approach, 2nd Ed., Pearson,London.(ISBN: 978-0-273-72685-2)

(ISBN/ISSN: 978-0-273-72685-2)

Recommended texts

You do not have to purchase the following textbooks but you may like to refer to them.

l Holsapple C. W. (ed.) (2003) Handbook of Knowledge Management: Knowledge Matters, Vol 1, Heidelberg:Springer Verlag. Rowe, A. and Davis S. A. (1996). Intelligent Information Systems. Quorum, New York. Santosus, M., and J. Surmacz. (2001, May 23). “The ABCs of Knowledge Management”, CIO. Staab, S. Studer R (2004) Handbook on ontologies. (International handbook on information systems). Heidelberg:Springer-Verlag. Turban, E., Sharda, R., Aronson, J.E., and King, D. (2008). Business Intelligence: A Managerial Approach, Pearson, Upper Saddle River, New Jersey (ISBN-13 978-0-13-234761-7).

l In addition to the set textbook(s) the following references will be useful: Awad, E. and Ghaziri, H. (2004). Knowledge Management, 1/e, Pearson. (ISBN: 0130348201) Becerra-Fernandez, I., Gonzalez, A., and Sabherwal, R. (2004) Knowledge Management and KM Software Package, 1/e, Pearson. (ISBN: 0131099310) Drucker, P. et al. (1998). Harvard Business Review on Knowledge Management (Harvard Business Review Series). Harvard Business School Press. Gomez Perez, A., C, Corcho, O., and Fernandez-Lopez, M. (2002) Ontological Engineering: With Examples from the Areas of Knowledge Management, E-Commerce and Semantic Web (Advanced Information and Knowledge Processing). Heidelberg:Springer-Verlag. Goonatilake S., Treleaven P., and Treleaven P. C. (1995) Intelligent Systems for Finance and Business. Wiley: New York.

Other resources

Protégé software for ontology development downloadable from Stanford University and available in the CBS laboratories. For home and assignment work (if possible) please use the same version as in the CBS laboratories.





http://link.library.curtin.edu.au/primo/course?ISYS6014

http://www.pearsoned.com.au/search/titleDetails.asp?isbn=0273682989&QuickSearch=1&DisciplineID=&DisciplineName=&CourseCodeID=&CourseCodeName=







http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author=Oscar%20Corcho/104-0650697-3721506

http://www.amazon.com/exec/obidos/search-handle-url/index=books&field-author=Mariano%20Fernandez-Lopez/104-0650697-3721506

Assessment Assessment schedule

Detailed information on assessment tasks

1. These will be set each week and available through BlackBoard. Students are expected to explore online (and offline) and write answers to the questions in a word processed document. This will be assessed at two points of the semester, midway and at the end – as per the unit program. Referencing (in-text and end-text) should be done to standards indicated in the Curtin Library – Chicago Referencing document. In particular check the table of examples which provides examples of referencing for online documents. It is expected that students prepare seminar questions prior to the seminar so that questions can be discussed in class, and students called upon to participate in the discussion.

2. Students will develop an ontology for a business application and implement it using the recommended software.

3. A written examination will be held during the exam weeks to assess knowledge and skills learnt during the semester. Additional Notes

1. All assessment is individually based unless otherwise indicated. 2. Written work should be paraphrased and referenced to CBS/Curtin standards. 3. Written work should be page numbered, sectioned and have a word count. 4. Written work should be spell checked, grammar checked and proof read. 5. All submissions should be clearly identified with student number and name. 6. An electronic copy should be submitted with the hardcopy so that work can be checked for plagiarism using

Turnitin software. 7. Further details on requirements will be provided through BlackBoard.

A written examination will be held during the exam weeks to assess knowledge and skills learnt during the semester.

Pass requirements To pass this unit you must: a) Receive an overall grade of 5 or above and a mark greater than or equal to 50, AND b) Submit all assessment activities

Fair assessment through moderation

Moderation describes a quality assurance process to ensure that assessments are appropriate to the learning outcomes, and that student work is evaluated consistently by assessors. Minimum standards for the moderation of assessment are described in the Assessment and Student Progression Manual, available from policies.curtin.edu.au/policies/teachingandlearning.cfm

Task Value % Date DueUnit Learning Outcome(s)

Assessed

1 Seminar questions 25 percent Week: As per Program Calendar

1,3,4

2 System Development assignment 25 percent Week: As per Program Calendar

1,2,3

3 Final Exam 50 percent Week: As per Program Calendar

1,3,4





http://policies.curtin.edu.au/policies/teachingandlearning.cfm

Late assessment policy

This ensures that the requirements for submission of assignments and other work to be assessed are fair, transparent, equitable, and that penalties are consistently applied.

1. All assessments students are required to submit will have a due date and time specified on this Unit Outline. 2. Students will be penalised by a deduction of ten percent per calendar day for a late assessment submission

(eg a mark equivalent to 10% of the total allocated for the assessment will be deducted from the marked value for every day that the assessment is late). This means that an assessment worth 20 marks will have two marks deducted per calendar day late. Hence if it was handed in three calendar days late and given a mark of 16/20, the student would receive 10/20. An assessment more than seven calendar days overdue will not be marked and will receive a mark of 0.

Assessment extension

A student unable to complete an assessment task by/on the original published date/time (eg examinations, tests) or due date/time (eg assignments) must apply for an assessment extension using the Assessment Extension form (available from the Forms page at students.curtin.edu.au/administration/) as prescribed by the Academic Registrar. It is the responsibility of the student to demonstrate and provide evidence for exceptional circumstances beyond the student's control that prevent them from completing/submitting the assessment task.

The student will be expected to lodge the form and supporting documentation with the unit coordinator before the assessment date/time or due date/time. An application may be accepted up to five working days after the date or due date of the assessment task where the student is able to provide an acceptable explanation as to why he or she was not able to submit the application prior to the assessment date. An application for an assessment extension will not be accepted after the date of the Board of Examiners' meeting.

Deferred assessments

Supplementary assessments

Supplementary assessments are not available in this unit.

Reasonable adjustments for students with disabilities/health circumstances likely to impact on studies

A Curtin Access Plan (CAP) is a document that outlines the type and level of support required by a student with a disability or health condition to have equitable access to their studies at Curtin. This support can include alternative exam or test arrangements, study materials in accessible formats, access to Curtin’s facilities and services or other support as discussed with an advisor from Disability Services (disability.curtin.edu.au). Documentation is required from your treating Health Professional to confirm your health circumstances.

If you think you may be eligible for a CAP, please contact Disability Services. If you already have a CAP please provide it to the Unit Coordinator at the beginning of each semester.

Referencing style

The referencing style for this unit is Chicago.

More information can be found on this style from the Library web site: http://libguides.library.curtin.edu.au/referencing.

If your results show that you have been granted a deferred assessment you should immediately check OASIS for details.

Deferred examinations/tests will be held from DD/MM/YY to DD/MM/YY . Notification to students will be made after the Board of Examiners’ meeting via the Official Communications Channel (OCC) in OASIS.





http://students.curtin.edu.au/administration/

http://life.curtin.edu.au/health-and-wellbeing/CAP.htm

http://life.curtin.edu.au/health-and-wellbeing/disability_services.htm

http://life.curtin.edu.au/health-and-wellbeing/disablity_services_eligibility.htm#/health-and-wellbeing/10126.htm

http://life.curtin.edu.au/health-and-wellbeing/contact_disability_services.htm

http://libguides.library.curtin.edu.au/referencing

Copyright © Curtin University. The course material for this unit is provided to you for your own research and study only. It is subject to copyright. It is a copyright infringement to make this material available on third party websites.

Academic Integrity (including plagiarism and cheating) Any conduct by a student that is dishonest or unfair in connection with any academic work is considered to be academic misconduct. Plagiarism and cheating are serious offences that will be investigated and may result in penalties such as reduced or zero grades, annulled units or even termination from the course.

Plagiarism occurs when work or property of another person is presented as one's own, without appropriate acknowledgement or referencing. Submitting work which has been produced by someone else (e.g. allowing or contracting another person to do the work for which you claim authorship) is also plagiarism. Submitted work is subjected to a plagiarism detection process, which may include the use of text matching systems or interviews with students to determine authorship.

Cheating includes (but is not limited to) asking or paying someone to complete an assessment task for you or any use of unauthorised materials or assistance during an examination or test.

From Semester 1, 2016, all incoming coursework students are required to complete Curtin’s Academic Integrity Program (AIP). If a student does not pass the program by the end of their first study period of enrolment at Curtin, their marks will be withheld until they pass. More information about the AIP can be found at: https://academicintegrity.curtin.edu.au/students/AIP.cfm

Refer to the Academic Integrity tab in Blackboard or academicintegrity.curtin.edu.au for more information, including student guidelines for avoiding plagiarism.

Information and Communications Technology (ICT) Expectations Curtin students are expected to have reliable internet access in order to connect to OASIS email and learning systems such as Blackboard and Library Services.

You may also require a computer or mobile device for preparing and submitting your work.

For general ICT assistance, in the first instance please contact OASIS Student Support: oasisapps.curtin.edu.au/help/general/support.cfm

For specific assistance with any of the items listed below, please contact The Learning Centre: life.curtin.edu.au/learning-support/learning_centre.htm

l Using Blackboard, the I Drive and Back-Up files l Introduction to PowerPoint, Word and Excel





https://academicintegrity.curtin.edu.au/students/AIP.cfm

http://academicintegrity.curtin.edu.au/

https://oasisapps.curtin.edu.au/help/general/support.cfm

http://life.curtin.edu.au/learning-support/learning_centre.htm

Additional information

This unit supports AACSB International, Assurance of Learning through course embedded assessments. In particular it assesses the broad course learning goals of discipline knowledge (dk), critical thinking (ct), and written communication (wc). You will see explicit reference to these criteria in the marking rubrics for assessment. In class there are opportunities to practice oral communication (oc), teamwork skills (ts), socio-cultural (sc) and ethical reasoning (er). More information can be found at: http://www.aacsb.edu/accreditation/standards/2013-business/learning-and-teaching/standard8.aspx This unit develops the topics below from the Australian Computer Society (ACS) ICT Profession Body of Knowledge: More information about these topics and the ICT Profession Body of Knowledge can be found at https://www.acs.org.au/__data/assets/pdf_file/0007/7792/The-ICT-Profession-Body-of-Knowledge.pdf

Data and Information - This unit primarily examines the differences between data, information and knowledge. It examines ontology modelling as an extension of data modelling. Service Management – Knowledge Management includes creating shared repositories of knowledge and this can be applied to configuration management specifically or services in general such as help desks. Interpersonal communications – written communication is assessed in the assignments.

Enrolment

It is your responsibility to ensure that your enrolment is correct - you can check your enrolment through the eStudent option on OASIS, where you can also print an Enrolment Advice.

Student Rights and Responsibilities It is the responsibility of every student to be aware of all relevant legislation, policies and procedures relating to their rights and responsibilities as a student. These include:

l the Student Charter l the University's Guiding Ethical Principles l the University's policy and statements on plagiarism and academic integrity l copyright principles and responsibilities l the University's policies on appropriate use of software and computer facilities

Information on all these things is available through the University's "Student Rights and Responsibilities" website at: students.curtin.edu.au/rights.





http://www.aacsb.edu/accreditation/standards/2013-business/learning-and-teaching/standard8.aspx

http://www.aacsb.edu/accreditation/standards/2013-business/learning-and-teaching/standard8.aspx

https://www.acs.org.au/__data/assets/pdf_file/0007/7792/The-ICT-Profession-Body-of-Knowledge.pdf

http://students.curtin.edu.au/rights/

Student Equity There are a number of factors that might disadvantage some students from participating in their studies or assessments to the best of their ability, under standard conditions. These factors may include a disability or medical condition (e.g. mental illness, chronic illness, physical or sensory disability, learning disability), significant family responsibilities, pregnancy, religious practices, living in a remote location or another reason. If you believe you may be unfairly disadvantaged on these or other grounds please contact Student Equity at [email protected] or go to http://eesj.curtin.edu.au/student_equity/index.cfm for more information

You can also contact Counselling and Disability services: http://www.disability.curtin.edu.au or the Multi-faith services: http://life.curtin.edu.au/health-and-wellbeing/about_multifaith_services.htm for further information.

It is important to note that the staff of the university may not be able to meet your needs if they are not informed of your individual circumstances so please get in touch with the appropriate service if you require assistance. For general wellbeing concerns or advice please contact Curtin's Student Wellbeing Advisory Service at: http://life.curtin.edu.au/health-and-wellbeing/student_wellbeing_service.htm





mailto:[email protected]

http://eesj.curtin.edu.au/student_equity/index.cfm

http://www.disability.curtin.edu.au/

http://life.curtin.edu.au/health-and-wellbeing/about_multifaith_services.htm

http://life.curtin.edu.au/health-and-wellbeing/student_wellbeing_service.htm

Recent unit changes Students are encouraged to provide unit feedback through eVALUate, Curtin's online student feedback system. For more information about eVALUate, please refer to evaluate.curtin.edu.au/info/.

Recent changes to this unit include:

Improvements for 2016 are:

1.Change from individual to team/collaborative work for the development assignment with an individual write up of the lessons learnt (evaluate student feedback)

2.Introduction of an ethics question with reference to the Australian Computer Society (ACS) Code of Ethics (ACS Accreditation)

Improvements for 2015 are:

1. Increase weighting on postings to collaborative space and stress critical thinking/comments on others work (AoL ct feedback)

2. Make available high flyer CBS communication skills resources (AoL written communication feedback)

3. Emphasise research skills particularly quality of references/referencing (AoL written communication feedback)

Improvements for 2013/2014 are:

1. Cognitive mapping topic needs to be done more carefully by students. (dk-AoL)

2. Postings need to be done before class. (ct-AoL)

3. Improve quality of references - journal articles. (wc-AoL)

4. Continue use of discussion board (ct-AoL and eValuate response)

5. Update Protege (eValuate response)

6. Incorporate Big Data topic discussion where appropriate (dk)

Improvements for 2012 will be. 1. Increased use of case studies from the text and encouraging students to research current articles. (response to eValuate sem2 2011) 2. More examples for the Protege labs. (response to eValuate sem2 2011) 3. Development of critical thinking and problem solving through the teaching, assessment (use of rubrics) and practice. (AOL and AACSB requirements)

From 2011 semester two:

Introduce BlackBoard assessment rubrics to provide clear guidance to students for assignments. Include links to graduate attributes including critical thinking, written communication and discipline knowledge.


Continue to add introductory content and activities on Business Intelligence, whilst recognising that this is to be further developed in Data Mining and Business Intelligence.

Improve introductions, summaries and connections between seminars. (response to eValuate FUR 2010 sem2)

Make sure seminars end on time. (response to eValuate TER 2010 sem2)

To view previous student feedback about this unit, search for the Unit Summary Report at https://evaluate.curtin.edu.au/student/unit_search.cfm. See https://evaluate.curtin.edu.au/info/dates.cfm to find out when you can eVALUate this unit.





http://evaluate.curtin.edu.au/info/index.cfm

https://evaluate.curtin.edu.au/student/unit_search.cfm

https://evaluate.curtin.edu.au/info/dates.cfm


The first assessment has been made one week later to give students more time. (implemented in 2010)

Further material on Business Intelligence has been added. (implemented in 2010)


A reduction in the examination percentage from 60% to 50% (implemented in 2009) An earlier due date for seminar questions two to allow quicker feedback (implemented in 2009)


A reduction in the workload of the unit. A research essay previously required has been dropped from the unit. This was in response to student feedback via eValuate that reported that the workload required was too much. In addition there are now more definite requirements on the amount of text required for the weekly seminar questions. This is to remind diligent students not to go overboard on the word count for each question. These measures were trialled in semester 2 2007 and were well received by the students. (implemented in 2008)

In 2007 the following feedback was received from a student:

“It would be better to have a demonstration on the Protege software before starting the lab exercises. For not all students have an IT background. It would help students if there are more visuals like demonstration on Protege and on other software. Some students may learn visually or learn-by-doing.”

Based on this feedback a demonstration of the Protégé software was undertaken prior to hand-on work by the students. (implemented in 2008)





Program calendar Semester Two

Week Begin Date

Lecture/Seminar Pre-readings

Chapters 1st (2nd)

Laboratory Assessment Due

1. 1 Aug Introduction 1-2 (1-2) Ontology development (Pages 93-97)

2. 8 Aug Organisational learning 3 (5) Ontology development

3. 15 Aug KM tools and technologies 4 (7) Ontology development

4. 22 Aug KM systems 5 (8) Ontology development

5. 29 Aug Tuition free week

6. 5 Sep KM strategy 6 (4) Cognitive mapping

7. 12 Sep KM and culture 7 (9) Groupware

8. 19 Sep KM and Business Intelligence 9 (8) and BlackBoard

E-learning Development assignment due and

Seminar questions (part one) due Wed 21 Sep 6pm (at class)

9. 26 Sep Tuition free week

10. 3 Oct Knowledge based and Expert Systems

BlackBoard Expert systems

11. 10 Oct Knowledge based and Expert Systems

BlackBoard Expert systems

12. 17 Oct Intelligent agents over the Internet with e-commerce applications

BlackBoard Intelligent agents

13. 24 Oct Document and Content Management Systems

BlackBoard Document and Content Management Systems

14. 31 Oct Overview Work on assignments

Seminar questions (part two) due

Wed Nov 2nd 6pm (at class)

15. 7 Nov Study Week





16. 14 Nov Exams Week 1

17. 21 Nov Exams Week 2





isys6014 knowledge management and intelligent...

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