it consumerisation and byod

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E RADAR Trust in Mobile Enterprise Summit 10 October 2013 The rise of IT consumerisation and Bring Your Own Device (BYOD) By Phil Durbin Head of Corporate Systems The Salvation Army, UK & Ireland The Salvation Army United Kingdom with the Republic of Ireland

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The Salvation Army's Head of Corporate Systems in the UK provides a case study on how Bring Your Own Device has been implemented across the organisation. Visit www.eradar.eu for further information.

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Page 1: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The rise of IT consumerisation and Bring Your Own Device (BYOD)

By Phil DurbinHead of Corporate Systems

The Salvation Army, UK & Ireland

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 2: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Changing relationship between IT and the end-user

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 3: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Managing control over user-liable devices to minimise exposure to security risk and

prevent data breaches

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 4: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

1865124

250,000

7006,000

1004,0001,500

12012

Salvation Army by numbers

Founded by William Booth in East LondonCountriesSides (Church & Social)Members in UK & IrelandLocal churchesBedsHomeless Centres (Lifehouses)EmployeesOfficers (ministers of religion)of the largest, most diverse providers of social care in the UKHosting the Olympic Mountain Bike Events. Handing out free water

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 5: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Changing relationship between IT and the end-user

Page 6: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Mobile vs PC sales - 2011

First year thatSmartphones outsold Laptops and Tablets

488m100m+315m

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 7: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Mobile vs PC sales - Projected

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 8: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

I took the job where I had to bring my own device; it proved the company was cutting edge and my career would therefore benefit most.

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 9: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Changing relationship between IT and the end-user

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 10: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

A form of BYO…

IT becoming a Utility?

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 11: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The Salvation ArmyUnited Kingdom with the Republic of Ireland

So much choice

231 Android Devices 113 Word Processing Apps

Page 12: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The Salvation ArmyUnited Kingdom with the Republic of Ireland

YOYO!

You’re on Your Own

Best endeavours

Page 13: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Every minute

Everything

Everybody

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 14: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The Salvation ArmyUnited Kingdom with the Republic of Ireland

IT provides the services and the means to connect…

…End-user provides the device

Page 15: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Managing control over user-liable devices to protect from exposure to security risk

and prevent data breaches

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 16: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Public Health Warning!

The incident highlighted why it isimportant for employers to havepolicies and procedures in place

regarding how confidentialinformation is dealt with by their

Employees

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 17: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Many of us 13 years ago …

We just never called it that.

The Salvation Army 5 years ago …

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 18: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

CultureData Legislation

SecurityPoliciesBudgetNetworkSystems

ProceduresDocumentation

EducationStandards

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 19: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Standards

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 20: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

Get it all right

CultureData Legislation

SecurityPoliciesBudgetNetworkSystems

ProceduresDocumentation

EducationStandards

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 21: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The Salvation Army – building blocksLotus Notes Traveler / Companion

Cisco & Meru WiFiHTTPS / Browsers

Juniper remote accessCitrix Access Gateway

Citrix XenDesktop54 quad network

BandwidthApple Config Utility

Intranet and ADMDM / MAM

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Page 22: IT Consumerisation and BYOD

E RADAR Trust in Mobile Enterprise Summit 10 October 2013

The Salvation ArmyUnited Kingdom with the Republic of Ireland

Phil Durbin, The Salvation [email protected]@salvationarmy.org.uk