it&cma and ctw asia-pacific 2013, bangkok, thailand 1 3...

IT&CMA and CTW Asia-Pacific 2013, Bangkok, Thailand 1 – 3 October 2013, Bangkok Convention Centre at CentralWorld (BCC)

1


2

Dear Travel Manager, Welcome to IT&CMA (Incentive Travel & Conventions, Meetings Asia) and CTW (Corporate Travel World) Asia-Pacific 2013!

Thank you for participating as a Corporate Travel Manager at IT&CMA and CTW Asia-Pacific 2013. Now in its 16th year, CTW Asia-Pacific is a conference and exhibition on Travel & Entertainment (T&E) management for the Asia-Pacific region. It is a platform for hundreds of corporate travel managers, travel agencies and suppliers to meet and discuss the impact of global and regional issues on the development of business travel into and out of the region. This Travel Manager manual contains essential information which will serve to clarify and answer your questions and help you plan your time more efficiently both before and during the show. All key events scheduled for Corporate Travel Manager are summarised in the following pages - Corporate Travel Managers’ Orientation, 12

th GBTA Global Travel Management Exchange Forum (GTMEF), CTW Industry

Presentation, Travel Managers’ Business Appointments and all CTW conference breakout session. In the meantime, should you require further information or have queries, please feel free to contact us. We thank you for your support and co-operation and we look forward to seeing you soon in Bangkok! Thank you. The Organiser IT&CMA and CTW Asia-Pacific 2013

Information is correct as at 17 September 2013


3

CONTENTS Show Information 4

Key Contacts 5

Programme Guide 6

CTW Asia-Pacific Programme

Travel Managers Information 10

Travel Manager Hosting Programme

Online Diary

CTW Asia-Pacific Passport

Useful Tips

Registration Fee 11

Flight & Accommodation 12

Official & Supporting Hotels 13

Contact Details of Hotels

General Information 14

Registration Hours

Airport Transfers

Daily Shuttles

Key Events for Travel Managers 17

12th

GBTA Global Travel Management Exchange Forum (GTMEF)

Briefing for Exhibitors, Buyers & Corporate Travel Managers

CTW Asia-Pacific Industry Presentation

CTW Asia-Pacific Business Appointment

Conference & Seminars

Social Functions & Special Events 18

Hosted & Social Functions

Charity Drive

Layout Plans 20

Acknowledgements 23

General Information on Host Destination 27

Thailand

Useful Thai Phrases


4

SHOW INFORMATION 1. About IT&CMA and CTW Asia-Pacific

21

st Incentive Travel & Conventions, Meetings Asia (IT&CMA)

Widely recognised as the premier international MICE (Meetings, Incentives, Conventions, and Exhibitions) show in the Asia-Pacific region.

Offers the largest collection of Asia-Pacific MICE product suppliers including: destinations, venues, products and services.

Welcomes more than 350 international buyers every year.

Provides the best business platform for MICE sellers and buyers worldwide to gather and interact in one strategic location.

Promotes: “Asia-Pacific to the World” and “the World to Asia-Pacific”.

16th Corporate Travel World (CTW) Asia-Pacific

A conference and exhibition on Travel & Entertainment (T&E) management for the Asia-Pacific region.

The first and best ROI (Return on Investment) event on Travel and Entertainment management in the Asia-Pacific region.

Welcomes more than 150 Corporate Travel Managers every year.

Brings together hundreds of corporate travel managers, travel agencies and suppliers to discuss the impact of global and regional issues on the development of business travel into and out of Asia-Pacific.

Asia’s Only Doublebill Event In MICE and Corporate Travel

Over the years, IT&CMA and CTW Asia-Pacific – Asia’s only Doublebill event in MICE and Corporate Travel – have grown in size and stature, attracting quality buyers and travel managers from the trade, corporate and association sectors.

Both events have been co-locating since 20041.


5

2. Key Contacts

TTG Asia Media Pte Ltd 1 Science Park Road, #04-07 The Capricorn, Singapore Science Park II Singapore 117528 Tel: (65) 6395 7575 Fax: (65) 6536 0896 Website: www.itcma.com | www.corporatetravelworld.com Registration No.: 200005277C

Project Management Mr Ooi Peng Ee General Manager – Events / Exhibition DID: (65) 6395 7548 Email: [email protected]

Project Management Ms Tu Kae Yun Project Manager, IT&CMA & CTW Asia-Pacific DID: (65) 6395 7512 Email: [email protected]

Exhibition Sales and Sponsorships Ms Loraine See Business Manager DID: (65) 6395 7564 Email: [email protected]

Exhibition Sales Support & Administration Ms March Tan Event Executive DID: (65) 6395 7515 Email: [email protected]

Conference Ms Caroline Boey Conference Development Manager DID: (65) 6395 7595 Email: [email protected]

Conference / Certifications Mr Shi Yi Hui Event Executive DID: (65) 6395 7542 Email: [email protected]

Operations Ms Roz Rohman Operations Manager DID: (65) 6395 7511 Email: [email protected]

Hosting Programme – Corporate Travel Managers Mr Shi Yi Hui Event Executive DID: (65) 6395 7542 Email: [email protected]

Hosting Programme – Buyers Ms Liang Qi Pei Senior Event Executive DID: (65) 6395 7563 Email: [email protected]

Hosting Programme – Association Buyers Ms Deng Chengzi Event Executive DID: (65) 6395 7573 Email: [email protected]

Hosting Programme – Media Ms Olivia Ng Event Executive DID: (65) 6395 7529 Email: [email protected]

Marketing Communications & Hosting Programme (Media) Ms Cheryl Tan Corporate Marketing Manager DID: (65) 6395 7502 Email: [email protected]

Marketing Communications Ms Eileen Teo Marketing Executive DID: (65) 6395 7551 Email: [email protected]


6

CTW Asia-Pacific Programme (Correct as of 16 September 2013) LEGEND

IT&CMA / CTW Asia-Pacific Exhibitor IT&CMA Buyer (MICE and Luxury Travel)

IT&CMA Buyer (Association) Media

CTW Asia-Pacific Corporate Travel Manager CTW Asia-Pacific Conference Delegate

Speaker Trade Visitor

30 September 2013, Monday 0900 – 2100

Booth Set Up (Including Special Design) Exhibition Hall, Level 22, BCC

1000 – 1730

Registration For Exhibitors, Corporate Travel Managers, Conference Delegates and Speakers Registration Counters, Level 22, BCC

1300 – 1715

Pre-Show City Tours (Afternoon)

1 October 2013, Tuesday

0800 – 1100

ICCA Association Database Workshop Presented By ICCA Lotus Suite 7, Level 22, BCC

Invited Delegates

0830 – 1530

CTW Asia-Pacific Travel Management & Procurement Meeting Lotus Suite 9, Level 22, BCC

Invited Delegates

0830 – 1730

Registration For Exhibitors, Corporate Travel Managers, Conference Delegates and Speakers Registration Counters, Level 22, BCC

1530 – 1600

Networking Coffee Break For Exhibitors, Buyers and Corporate Travel Managers Pre-Function Area Outside World Ballroom, Level 23, BCC

1600 – 1610

Thailand Traditional Puppet Show by King Power World Ballroom, Level 23, BCC

1610 – 1620

Opening & Welcome Remarks Darren Ng, Managing Director of TTG Asia Media

World Ballroom, Level 23, BCC

1620 – 1720

Keynote Address The Future of Business Travel and Business Events: 5 Megatrends You Can’t Ignore Take a journey into the future and learn what latest research shows are critical trends, forces and ideas shaping corporate travel and business events in the coming years. Gain insight on the economic outlook for the decade ahead, and five megatrends. 1. The evolution of traveller expectations and the guest experience 2. Business drivers and the shifting focus of business events from

logistics to experience, content, knowledge exchange, and ROI 3. The impact of innovative new business models for travel bookers,

agencies and event owners 4. Technology and how the emergence of a multisensory and highly

immersive Internet could transform travel booking 5. The new capabilities required to lead travel and events businesses in

an increasingly volatile, uncertain, and ad hoc world

SPEAKER Rohit Talwar, CEO of Fast Future Research, the UK


7

PANELLIST Supawan Teerarat, Vice President – Strategic and Business

Development, Thailand Convention & Exhibition Bureau, Thailand MODERATOR Joseph Bates, Vice-President – Research of GBTA

Foundation, the US

World Ballroom, Level 23, BCC

1720 – 1735

Briefing For Exhibitors, Buyers And Corporate Travel Managers World Ballroom, Level 23, BCC

1735 – 1820

Buyers-Meet-Sellers (BMS) Appointment Scheduling Session Exhibition Hall, Level 22, BCC

1900 – 2130

Opening Ceremony & Welcome Reception – Connecting Asia Hosted by Thailand Convention & Exhibition Bureau Royal Paragon Hall, Fifth Floor, Hall 2

2 October 2013, Wednesday 0900 – 1000

CTW Asia-Pacific Session 1 Travel Industry Update & Outlook Be up-to-date on the latest developments and keep abreast of industry trends and how they will have an impact on corporate travel management and your travel programme.

SPEAKER Rebecca Daniels, Director, Global Accounts, Abacus International, Singapore Andreas J G Wellauer, CEO, Galiant Consulting, Germany MODERATOR Kevin Iwamoto, Vice President – Enterprise Strategy of

Active Network/Starcite, the US

Lotus Suite 5-6, Level 22, BCC

0900 – 1800

IT&CMA Exhibition and Appointment Sessions Exhibition Hall, Level 22, BCC

APPOINTMENTS

EXHIBITION

1000 – 1030

CTW Asia-Pacific Coffee Break Sponsored By Frasers Hospitality (For CTW Asia-Pacific Delegates only) Open Space Outside Lotus Suite 3 & 5, Level 22, BCC

1030 – 1130

CTW Asia-Pacific Session 2A Up the Ante on Best Practice & Benchmarking UGL, a diversified services company, recently clinched the Travel Programme of the Year award at the 2013 BTTB Travel Management Awards. Find out how UGL transformed its global travel programme – which now covers 30 countries and 6,000 travellers – working with its TMC and other travel suppliers.

SPEAKERS Annie Dal Pozzo,

Client General Manager, American Express, Australia

Premah Krishnan, Category

Manager – Group Procurement of UGL, Australia

MODERATOR Kevin Iwamoto,

Vice President – Enterprise Strategy of Active Network/Starcite, the US


CTW Asia-Pacific Session 2B What is Big Data & Does it Scare You? Accurate and timely decision-making is important for every manager. Understand what is big data, the whole issue of data mining, data management, data integrity, and how it can work for you and your travel suppliers.

SPEAKERS Serene Chua, Travel

Manager of McDermott, Singapore Katherine Hopcroft, Business Travel

Services Coordinator of Accenture, Australia Florence Robert, Senior Manager,

T&E Asia-Vendor & Sourcing Management, Business Services Division, Macquarie Group, Hong Kong MODERATOR Christopher Juneau,

Senior Director Marketing – Australia, Asia-Pacific of Concur, the US

Lotus Suite 7, Level 22, BCC

CTW Asia-Pacific Session 3 Back to the Future


8

1130 – 1230

Managing Mature Travellers, Babyboomers, Gen-X and Millennials Understanding and addressing the different needs of different generations of travellers effectively is important to your corporate travel programme. Travel managers from diverse industries share their perspective on this multi-generation issue. Join the discussion and share your own experience.

SPEAKERS Lena Khoo, Vice President, Corporate Real Estate and

Services, Global Travel, Singapore

Michelle Tan, Travel Operations Manager-Asia Pacific of Oracle, Singapore Victor Lim, Regional Meeting & Travel Manager Group Meeting & Travel,

IKEA, China MODERATOR Premah Krishnan, Category Manager, Group Procurement,

UGL, Australia


1200 – 1345

Hosted Luncheon Delegates Lounge, Exhibition Hall, Level 22, BCC

1350 – 1550

CTW Asia-Pacific Business Appointments Exhibition Hall, Level 22, BCC

1600 – 1630

CTW Asia-Pacific Coffee Break Sponsored By Travelport (For CTW Asia-Pacific Delegates only) Open Space Outside Lotus Suite 3 & 5, Level 22, BCC

1630 – 1730

CTW Asia-Pacific Session 4 Cutting-edge Technology, & the Rise of the Smart Phone & Other Mobile Devices How can technology and travel technology help your company keep pace with the changing world and your tech-savvy road warriors who use their smart phones and mobile devices for work and play? How can companies leverage on mobile technology to reduce T&E cost now and in the future?

SPEAKERS Rohit Talwar, CEO of Fast Future Research, the UK

Andreas J G Wellauer, CEO, Galiant Consulting, Germany MODERATOR Kevin Iwamoto, Vice President – Enterprise Strategy of

Active Network/Starcite, the US


3 October 2013, Thursday

0900 – 1100

CTW Asia- Pacific Business Appointments Sessions Exhibition Hall, Level 22, BCC

0900 – 1700

IT&CMA Exhibition and Appointment Sessions Exhibition Hall, Level 22, BCC

APPOINTMENTS

EXHIBITION

1100 – 1130

CTW Asia-Pacific Coffee Break Sponsored By Abacus International (For CTW Asia-Pacific Delegates only) Open Space Outside Lotus Suite 3 & 5, Level 22, BCC

1130 – 1230

CTW Asia-Pacific Session 5 The Big Markets Update: China & India A panel of travel managers with in-depth knowledge and understanding of China and India discuss market advances, current and future challenges, and the solutions they seek to manage corporate travel in an increasingly demanding and complicated business and social world.

SPEAKERS Lydia Xu, Assistant Procurement Manager of Pernod Ricard

(China) Trading, China Victor Lim, Regional Meeting & Travel Manager Group Meeting & Travel,

IKEA, China Amarnath Lal Das, General Manager – India Travel of Accenture, India Sunil Shekar Gupta, Freescale Semiconductor India, India MODERATOR Christopher Juneau, Senior Director Marketing – Australia,

Asia-Pacific of Concur, the US



9

1230 – 1345 12th

Sticky Awards Lunch (For All Delegates - Entry By Delegate Badge Or By Invitation Only) Delegates Bar beside the Exhibition Hall, Level 22, BCC

1400 – 1500

CTW Asia-Pacific Session 6 Are You Ready to RFP? Do you go to the negotiating table expecting to walk away with a win-lose or a win-win deal? What are challenges facing the buyer and the seller in 2014 and how can both sides walk away happy? Hear from your industry partners and give them the chance to answer questions without prejudice.

SPEAKERS Angeline Cataluna, Travel & Procurement Manager, Asia,

Emerson Network Power, the Philippines Bobby Saw, Assistant Vice President, Revenue, Dusit International,

Thailand Steven Ler, Senior Vice President, Head of Supplier Relations, MICE,

Product & Marketing, UOB Travel Planners, Singapore MODERATOR Andreas J G Wellauer, CEO, Galiant Consulting, Germany


1500 -1600

CTW Asia-Pacific Industry Presentation GBTA BTI™ Outlook & Economic Forecast for Business Travel in Asia & Around the World Don’t miss this popular and comprehensive overview of the economic prospects for the business travel industry around the world. The findings are based on research from 75 countries, including China, India, Japan, Australia, Russia, the UK, France, Germany, Brazil, and the US. How are the economies in Asia adapting to sluggish international trade with the West? When will Europe finally emerge from recession and begin to fuel a worldwide economic recovery? Will China become the dominant world economy and displace the US? Find the answers in this session.

SPEAKER Joseph Bates, Vice-President – Research of GBTA Foundation,

the US


1600 - 1800

12th GBTA GTMEF (Global Travel Management Exchange Forum)

FACILITATOR Joseph Bates, Vice-President – Research of GBTA

Foundation, the US

Lotus Suite 7, Level 22, BCC


10

TRAVEL MANAGERS INFORMATION 1. Travel Manager Hosting Programme

As a Travel Manager eligible for the Hosting Programme, you are entitled to the following privileges:

Complimentary round trip air passage on economy class flights on Thai Airways*

Complimentary hotel accommodation for 4 nights from 30 Sep – 4 October 2013

Corporate Travel Manager badge to visit the exhibition

Pre-Scheduled Appointments (PSA) with exhibitors

Entry to CTW Asia-Pacific conference, seminars & workshops

Entry to all Official Events and Functions

Complimentary airport transfer and local coach transfers from Official Hotels to Exhibition Venue and Official Events/Functions

A chance to register for complimentary city tour

A chance to register for post-show Incentive Tours at a special rate

2. Pre-Scheduled Appointment - PSA (End August 2013)

The PSA is open to registered exhibitors and Hosted Travel Managers only. It is a pre-event activity, which allows Hosted Travel Managers to make appointments with registered exhibitors. Travel Managers will receive their access key and specific guidelines to preview the exhibitors’ profiles online. Travel Managers are required to make appointments with the exhibitors whom they wish to meet during the show. Exhibitors are to do the same too. After the closing of the PSA, Travel Managers can print the final schedule of their appointments made.

3. Useful Tips

For the benefit of Travel Managers who are attending trade events such as IT&CMA and CTW Asia-Pacific for the first time, here are some useful tips for you to consider before you meet the exhibitors.

Evaluate your current corporate travel and entertainment spending

Learn and understand your organization’s future needs (e.g. travel patterns)

Identify and prioritize your organization’s needs and cost savings

Determine the annual budget

Assess your current suppliers

Spend some time looking through the exhibitor profiles to better understand the services they can provide you with

Identify new vendors to consider adding to your list of travel management suppliers

Make an appointment with suppliers whom you would like to meet using the Online Diary

Stay focused during the appointment session

Let the suppliers know your ultimate or essential objectives of the meeting

Briefly explain the nature of your business and the essential services you need

Pace yourself during the 20-minute appointment. Do not dwell too much on a particular detail and miss out on other critical product details which you also need to know.

Travel Managers will find themselves establishing business contacts with fellow delegates and exhibitors very quickly. Therefore, it is good to have sufficient business cards with you at all times.

Lastly, please take note that the dress code during exhibition hours is Business Attire.


11

REGISTRATION FEE

1. Registration Fee

All eligible Hosted Travel Managers are required to submit to the Organizer a registration fee of: USD $150.00 (Non-Refundable) Confirmation of hosting is subject to the receipt of payment. Payment can be made through one of the following:

Credit Card

Telegraphic Transfer to Account No. 260-289442-178 Bank Code: 7292

TTG ASIA MEDIA PTE LTD The Hong Kong and Shanghai Banking Corp. Ltd

21 Collyer Quay #02-01, HSBC Building Singapore 049320 2. Cancellation

The Organizer must be notified in writing of any cancellations. Please note that no refunds will be given in the event

of cancellation. 3. Replacement of Travel Manager

A Travel Manager may nominate a senior colleague to attend CTW Asia-Pacific in his/ her place should he/ she is unable to attend the event personally (subject to Organizer’s approval). Travel Manager should inform the Organizer in writing about the replacement as early as possible to ensure the smooth management of administrative proceedings.


12

FLIGHT & ACCOMMODATION 1. Flight

Thai Airways International (THAI) is the Official Airline of IT&CMA and CTW Asia-Pacific 2013. Thailand Convention & Exhibition Bureau (TCEB) & THAI are sponsoring the round trip flights to/from Bangkok via THAI’s international network. The full information on flights can be found in a separate document Flight and Hotel Booking Guidelines, which has been sent to you. Please contact us if you did not manage to receive it. 2. Hotel Accommodation

Hosted hotel stay during hosted period a) Hosted delegates will be booked to stay at IT&CMA and CTW Asia-Pacific 2013 Official Hotels based on delegates’ respective flight itineraries, up to the maximum nights of hosted hotel stay during the hosted period of:

30 September – 4 October 2013 (Four nights - i.e. nights of 30 September, 1, 2, 3 October 2013). Five nights of hosted hotel stay is applicable only to delegates based outside of the Asia-Pacific region, on long-haul flights (Subjected to the approval from Thailand Convention & Exhibition Bureau (TCEB))

b) Hosted room type - Single room inclusive of daily breakfast for one person. Delegates may choose to change to Double or Twin room with additional daily breakfast for a second person at their own expense. Delegates using fewer nights of accommodation during the hosted period will not be compensated for the "unused" period. Non-hosted hotel stay outside hosted period If delegates need hotel stay outside the hosted period (e.g. arriving before or staying beyond the period), delegates are requested to make alternative hotel arrangements for those stays, or contact their TTG Asia Media liaison to secure their hotel stays in the Official Hotels. The extended nights will be charged to delegates accordingly. The success of room booking/extension is solely subject to availability. 3. Confirmation of Flight Bookings and Accommodation

All Travel Managers will be given their confirmed flights and hotel detail via an official letter once allocation is done in mid-end September 2013.


13

OFFICIAL HOTELS Centara Grand at CentralWorld

999/99 Rama 1 Road, Pathumwan, Bangkok 10330 Tel: 66 (2) 1001234 Fax: 66 (2) 1006248 Contact: Watcharaa Suwipakul (Ms), Sales Manager Email: [email protected] Website: www.centarahotelsresorts.com/cgcw Siam Kempinski Hotel Bangkok

991/9 Rama 1 Road, Pathumwa, Bangkok 10330 Tel: 66 (2) 162 9336 Fax: 66 (2) 162 9301 Contact: Sureeprorn Piromnipanant (Ms), Director of Sales Corporate Email: [email protected]

Website: http://www.kempinski.com/en/bangkok/siam-hotel/welcome/ Four Seasons Hotel Bangkok

155 Rajadamri Road, Bangkok 10330 Tel: 66 (2) 1268866 Fax: 66 (2) 2545390 Contact: Maytas Jiwalai (Mr), Associate Director of Group Sales Email: [email protected] Website: www.fourseasons.com/bangkok Grand Hyatt Erawan Bangkok

494 Rajdamri Road, Bangkok 10330 Tel: 66 (2) 2546220 Fax: 66 (2) 2546244 Contact: Theeraya Somboon (Ms), Associate Director of Sales – MICE Email: [email protected] Website: www.bangkok.grand.hyatt.com Intercontinental Bangkok

971 Ploenchit Road,Bangkok 10330 Tel: 66 (2) 6560444 ext 6964 Fax: 66 (2) 6560994 Contact: Dhiti Kevin Chumsartoon (Mr), Assistant Director of Sales - MICE Email: [email protected] Website: http://www.ichotelsgroup.com/intercontinental/en/gb/locations/overview/bkkhb Plaza Athèneè Bangkok A Royal Mèridien

61 Wireless Road, Bangkok 10330 Tel: 66 (2) 6508800 ext 6208 Fax: 66 (2) 2540070 Contact: Pitak Thasoon (Mr), Director of Sales Email: [email protected] Website: http://www.starwoodhotels.com/lemeridien/search/hotel_detail.html?propertyID=1846 Renaissance Bangkok Ratchaprasong Hotel

518/8 Ploenchit Road, Bangkok 10330 Tel: 66 (2) 1255000 Fax: 66 (2) 1255001 Contact: Urawasi Sirirat (Ms), Assistant Sales Manager – Catering & Group Email: [email protected] Website: http://www.marriott.com/hotels/travel/bkkbr-renaissance-bangkok-ratchaprasong-hotel/ The Okura Prestige Bangkok

Park Venture Ecoplex, 57 Wireless Road, Bangkok 10330 Tel: 66 (2) 687 9162 Fax: 66 (2) 687 9001 Contact: Wuttipong Tanteraponchai (Mr), Director of Sales Email: [email protected]

Website: http://www.okurabangkok.com/en/main

http://www.centarahotelsresorts.com/cgcw

mailto:[email protected]

http://www.kempinski.com/en/bangkok/siam-hotel/welcome/


http://www.fourseasons.com/bangkok


http://www.bangkok.grand.hyatt.com/

http://www.ichotelsgroup.com/intercontinental/en/gb/locations/overview/bkkhb


http://www.starwoodhotels.com/lemeridien/search/hotel_detail.html?propertyID=1846

http://www.marriott.com/hotels/travel/bkkbr-renaissance-bangkok-ratchaprasong-hotel/

http://www.okurabangkok.com/en/main


14

GENERAL INFORMATION 1. Registration Hours

Date Time Event Venue

30 Sep 2013, Mon 1000 – 1730 hours Corporate Travel Manager Registration Counters Registration Level 22, BCC

1 Oct 2013, Tue 0830 – 1730 hours Corporate Travel Manager Registration Counters Registration Level 22, BCC

You are advised to register on 30 Sep 2013 (unless you arrive after this date). This is to facilitate the smooth management of registration and shorten the waiting time at the registration counter. Early on-site registration also allows you to go through every item in your delegate bag and registration kit prior to the start of the event. It is important that you register before the first official function starts. 2. Airport Transfers

Ground transportation for IT&CMA and CTW Asia-Pacific 2013 will be provided by Official Transportation Provider - World Travel Service (WTS).

Complimentary two-way transfers will be arranged for international Buyers, Corporate Travel Managers and Media delegates to and from Suvarnabhumi International Airport and Official Hotels in Bangkok. ARRIVAL TRANSFERS

Arrival transfers from 1 – 3 October 2013 will be provided for international Buyers, Corporate Travel Managers, Media and Conference Delegates at the following times below only. 30 September 2013 (Monday) & 1 October 2013 (Tuesday)

05:15hrs 06:00hrs 06:45hrs 07:30hrs 08:15hrs 09:00hrs 09:45hrs 10:30hrs 11:15hrs 12:00hrs 12:45hrs 13:30hrs 14:15hrs 15:00hrs 15:45hrs 16:30hrs 17:15hrs 18:00hrs 18:45hrs 19:30hrs 20:15hrs 21:00hrs 21:45hrs 22:30hrs 23:15hrs 00:15hrs

Please look out for the TCEB staff who will be holding the IT&CMA and CTW Asia-Pacific 2013 logo when you walk out of your designated gate from the flight. They will be able to lead you to the TCEB MICE Fast Track Lane for quick

immigration clearance. You will be served at the IT&CMA and CTW Asia-Pacific 2013 Airport Welcome Desks which are located right after the luggage carousels close to Belt 10 and Belt 18 (before custom clearance).

In the Arrival Hall, please look out for Official Transportation Provider carrying the event signage or the event poster near Gate 9 (pick-up point).

DEPARTURE TRANSFERS

Departure transfers will be provided from 3 - 4 October 2013 for international Buyers, Corporate Travel Managers, Media and Conference Delegates at the following times below only. 3 October 2013 (Thursday) 19:30hrs 20:30hrs 21:30hrs 22:30hrs 4 October 2013 (Friday) 05:30hrs 06:30hrs 07:30hrs 08:30hrs 09:30hrs 10:30hrs 11:30 hrs 12:30hrs 13:30hrs 14:30hrs 15:30hrs 16:30hrs 17:30hrs 18:30hrs 19:30hrs 20:30hrs 21:30hrs 22:30hrs


15

3. Daily Shuttles

Daily shuttles between Official Hotels and official function venues will also be provided.

(Kindly refer to Official Transportation Schedule on the event website – www.corporatetravelworld.com for

more details) Please note that the transportation schedules may be subject to last minute changes. We will take steps to ensure that such changes will be communicated to all delegates on-site. However, please keep a look out for signboards posted at the venue advising you of changes, if any.

30 September 2013, Monday EVENT: REGISTRATION FOR EXHIBITORS, BUYERS, CORPORATE TRAVEL MANAGERS, MEDIA, SPEAKERS

Time: 10:00 – 17:30 hrs Venue: Bangkok Convention Centre (BCC) at CentralWorld

From Official Hotels to BCC

09:30 10:30 11:30 14:00 15:00 16:00

From BCC to Official Hotels

11:30 12:30 14:30 15:30 16:30 17:30

1 October 2013, Tuesday

EVENT: Registration, press conference, OPENING SESSION, EXHIBITOR Briefing, BUYERS-MEET-SELLERS

(BMS) & Networking Session for Exhibitors & Corporate Travel Managers

Time: 08:30 – 18:30 hrs

Venue: Bangkok Convention Centre (BCC) at CentralWorld

From Official Hotels to BCC

09:15 09:45 10:15 10:45 11:15 11:45 12:15 12:45 13:15 13:45 14:15 14:45

From BCC to Official Hotels

18:30

EVENT: OPENING CEREMONY AND WELCOME RECEPTION – CONNECTING ASIA

Time: 19:00 – 21:30hrs

Venue: Royal Paragon Hall

From Official Hotels to Royal Paragon Hall 18:30

From Royal Paragon Hall to all Official Hotels 21:45 22:00


16

2 October 2013, Wednesday

Event: Conference/Workshops, MEDIA BRIEFINGS, Exhibition, HOSTED LUNCH & TRADE VISITORS

REGISTRATION

Time: 09:00 – 18:00 hrs


From Official Hotels to BCC 07:30 08:00 08:30

From BCC to Official Hotels 17:45 18:00 18.30

3 October 2013, Thursday

Event: Conference/Workshops, MEDIA BRIEFINGS, Exhibition, STICKY AWARDS LUNCHEON, TRADE

VISITORS REGISTRATION

Time: 09:00 – 18:00 hrs


From Official Hotels to BCC 07:30 08:00 08:30

From BCC to Official Hotels 17:30 18:00 18.30

EVENT: TTG TRAVEL AWARDS (Strictly By Invitation Only)

Time: 18:30 – 22:30 hrs

Venue: World Ballroom, Level 22, Bangkok Convention Centre (BCC) at CentralWorld

From Official Hotels to BCC 18:00

From BCC to Official Hotels 22:30 22:45


17

KEY EVENTS FOR TRAVEL MANAGERS 1. 12

th GBTA Global Travel Management Exchange Forum (GTMEF)

Date Time Venue

3 Oct 2013, Tuesday 1600 - 1800 hours Lotus Suites 7, Level 22, BCC

2. Briefing for Exhibitors, Buyers & Corporate Travel Managers

Date Time Venue

1 Oct 2013, Tuesday 1720 - 1735 hours World Ballroom Level 23, BCC

The above time is set aside for a run-down of the programme. All travel managers are encouraged to attend this session to have an updated and better understanding of the event. 3. CTW Asia-Pacific Industry Presentation

Date Time Venue

3 Oct 2013, Tuesday 1500 - 1600 hours Lotus Suite 5 & 6, Level 22

The above time is set aside for Travel Managers to meet CTW exhibitors and to fulfill at least 10 appointments. Kindly refer to the CTW Passport for more details. 4. CTW Asia-Pacific Business Appointments

Date Time Venue

2 Oct 2013, Wednesday 1350 - 1550 hours

Exhibition Hall, Level 22, BCC

3 Oct 2013, Thursday 0900 - 1100 hours

Exhibition Hall, Level 22, BCC

The above time is set aside for Travel Managers to meet IT&CMA and CTW Asia-Pacific exhibitors, some of whom you may already have made appointments with using the PSA (Pre-Scheduled Appointments). Kindly refer to the CTW Passport for more details. 5. Conference & Seminars

Conference sessions, seminars & workshops will be held in Bangkok Convention Centre at CentralWorld (BCC). There are some concurrent sessions being held each day. Please refer to the CTW Asia-Pacific Programme for more details.


18

SOCIAL FUNCTIONS AND SPECIAL EVENTS

Apart from the business sessions, there will be a series of social functions and special events for all delegates to attend and network in a relaxed atmosphere. 1. Luncheons

Hosted Luncheon

Date: 2 October 2013, Wednesday Time: 1200 – 1345 hrs Venue: Delegates Lounge, Exhibition Hall, Level 22, BCC Attire: Business Access: Invitation is open to all Buyers, Corporate Travel Managers, Media & Speakers – Entry by

delegate badge or by invitation only

12th

Sticky Awards Lunch (Hosted by TTG Events)

Date: 3 October 2013, Thursday Time: 1230 – 1345 hrs Venue: Delegate Bar, Level 22, BCC Attire: Business Access: Open to all registered delegates - Entry by delegate badge or invitation only

2. Dinners

Opening Ceremony & Welcome Reception – Connecting Asia (Hosted by Thailand Convention & Exhibition Bureau)

Date: 1 October 2013, Tuesday Time: 1900 – 2130hrs Venue: Royal Paragon Hall, Fifth Floor, Hall 2 Attire: Business Access: Open to all delegates – Entry by delegate badge or invitation only

3. Carry For Kids

2013 Beneficiary: Saraburi Special Education Centre

About Our Beneficiary:

Saraburi Special Education Centre is the beneficiary of our CSR programme this year and their main

objective is to assist and prepare disabled children for school with other students. The centre supports media,

tools, facilities and other education services for the disabled children. The centre was established on 31 July

2010.

Saraburi Special Education Centre’s Main Role and Responsibilities:

- Prepare and ready disabled children for school

- Provide assistance to disabled adults and develop their social skills

- Plan and establish education policies that are in line and consistent with the National Education Act

- Create individualized education programmes (IEP)

- Assist disabled students with the transition for further education

- Provide rehabilitation services for disabled children

- Set up Educational Information Technology systems for disabled children in the provinces.


19

About IT&CMA and CTW Asia-Pacific’s Contribution to Carry For Kids

- IT&CMA and CTW Asia-Pacific, in cooperation with Carry For Kids and Destination Asia, continues to give

back to our society through the Carry For Kids project for the ninth year.

- “Carry For Kids” promotes and educate airline staff, travel agents and travellers about how they can as

individual make a difference to the lives of underprivileged children in developing country.

- The programme encourages travellers to carry a “Shoebox of Love” to IT&CMA and CTW Asia-Pacific 2013,

with necessities such as writing materials, toothpaste and toothbrush, cotton T-shirt, etc., for the less

fortunate children in elected homes and orphanages.

- Let’s put our hearts into action by carrying a “Shoebox of Love” to IT&CMA and CTW Asia-Pacific 2013,

with necessities such as toiletries, clothing, stationery and toys. You can even wrap up your shoebox or

include a personal note for the child!

- All “Shoebox of Love” and donations can be dropped off at the Carry For Kids booth during IT&CMA and

CTW Asia-Pacific 2013 by 3 October 2013, Thursday 11 00hrs.


20

LAYOUT OF BCC AT CENTRAL WORLD

IT&CMA and CTW Asia-Pacific 2013, Bangkok, Thailand

1 – 3 October 2013, Bangkok Convention Centre at CentralWorld (BCC)

21

LAYOUT OF LEVEL 22, BCC



22

LAYOUT OF LEVEL 23, BCC



23

ACKNOWLEDGEMENTS (as at 18 September 2013)

Organised by

TTG Asia Media Pte Ltd Supported by

Airports of Thailand (AOT) Bangkok Metropolitan Administration (BMA) Tourism Authority of Thailand (TAT) Tourism Council of Thailand (TCT) Thailand Convention and Exhibition Bureau (TCEB) Thailand Incentive and Convention Association (TICA) Hosted Country

Thailand Official Airline

THAI Airways International Official Venue

Bangkok Convention Centre (BCC) at CentralWorld Official Hotels

Centara Grand at CentralWorld Four Seasons Hotel Bangkok Grand Hyatt Erawan Bangkok Intercontinental Bangkok Plaza Athèneè Bangkok A Royal Mèridien Renaissance Bangkok Siam Kempinski Hotel Bangkok The Okura Prestige Bangkok Supporting Hotels

Amari Watergate Banyan Tree Bangkok Conrad Bangkok Hotel Mercure Bangkok Siam Novotel Bangkok Platinum Novotel Bangkok Ploenchit Sukhumvit Endorsing & Supporting Associations

Asian Association of Convention and Visitor Bureaus (AACVB) Australasian Society of Association Executive (AuSAE) Enterprising Travel Agent Association (ETAA) Global Business Travel Association (GBTA) International Association of Professional Congress Organisers (IAPCO) International Congress & Convention Association (ICCA) Outbound Tour Operator Association of India (OTOAI) Pacific Asia Travel Association (PATA) Industry Partner

Kenes Asia Official Media

TTGmice TTG-BTmice China TTG Asia Luxury TTG Asia TTG China TTG India



24

Media Affiliates

BBT Online Business Traveller CIM Magazine Executive PA Magazine HeadQuarters Asia-Pacific HeadQuarters EMEA Incentive Travel & Corporate Meetings (ITCM) Inventme.net Kongres Magazine Másexpos Congresos & Convenciones Master Meeting Meeting Newz MeeTurkey MICE Central & Eastern Europe MICE in Asia MICE Japan MICE Poland MICE-Contact MICE2 MICE Talk MIM Europe Magazine MIX Magazine The Event Newspaper TRAVELinc Official Transportation

World Travel Service Official Contractor

Cityneon Exhibition Services Official Freight Forwarder

Singapore – APT Showfreight (S) Pte. Ltd. Thailand – APT Showfreight (Thailand) Limited Pre-Show City Tours for all Delegates

Thailand Convention and Exhibition Bureau (TCEB) Thailand Incentive and Convention Association (TICA) Post-Show Thailand FAM Trips for Hosted Delegate

Thailand Convention and Exhibition Bureau (TCEB) Thailand Incentive and Convention Association (TICA) IMEX-MPI-IT&CMA Future Leaders Forum 2013

IMEX Meeting Planners International (MPI) Thailand Convention and Exhibition Bureau (TCEB) Thailand Incentive and Convention Association (TICA) CONCURRENT EVENTS Association Competencies Briefing for Professional Association Executives

Australasian Society of Association Executives (AuSAE) 12

th Global Travel Management Exchange Forum

Global Business Travel Association (GBTA) ICCA Database Workshop (For ICCA Members)

International Congress of Convention Association (ICCA) IMEX – MPI – MCI – IT&CMA Future Leaders Forum 2013

IMEX MCI Group Meetings Planners International (MPI) Thailand Convention and Exhibition Bureau (TCEB) Thailand Incentive and Convention Association (TICA) TTG Asia Media Pte Ltd



25

SPONSORS - EVENT MATERIALS Delegate Bags

Thailand Convention and Exhibition Bureau (TCEB Event T-Shirts

Thailand Convention and Exhibition Bureau (TCEB) Lanyards & Badge

Thailand Convention and Exhibition Bureau (TCEB) Banner Sponsor (Exhibition Hall Premises)

Thailand Convention and Exhibition Bureau (TCEB) Branding Pillar Wrap (At Registration Counter Premises)

Thailand Convention and Exhibition Bureau (TCEB) Escalator Wrap

Thailand Convention and Exhibition Bureau (TCEB) Floor Stickers

Thailand Convention and Exhibition Bureau (TCEB) Panel Wrap (At Registration Counter Premises)

Penang Global Tourism Marketing Collateral Insertion

Taiwan Convention & Exhibition Association SPONSORS Opening Ceremony and Welcome Cocktail on 1 October 2013, Tuesday

Thailand Convention and Exhibition Bureau (TCEB) Hosted Dinner for Media on 2 October 2013, Wednesday

Sukosol Hotels, Bangkok Hosted Luncheon Presented by SAECOS – Singapore on 5 October 2011, Wednesday

SAECOS Singapore Pavilion & TTG Asia Media Pte Ltd

SPEAKERS IT&CMA & CTW Asia-Pacific 2013 Opening Keynote Session Rohit Talwar, CEO of Fast Future Research, the UK Supawan Teerarat, Vice President – Strategic and Business Development, Thailand Convention & Exhibition Bureau,

Thailand Joseph Bates, Vice-President – Research of GBTA Foundation, the US

IT&CMA 2013 Association Day Speakers Noor Ahmad Hamid, Regional Director, ICCA Asia Pacific Office, Global Research Centre, Malaysia Simon Pryor, Principal Professional Learning and Certification Adviser, Australasian Society of Association

Executives, Australia Jennifer Salsbury, Senior Director-International, China National Convention Center, China Quirine Laman Trip, Vice President, Kenes Group, The Netherlands Marcel Ewals, Director, Business Development, Kenes Asia, Thailand

IT&CMA 2013 Corporate Performance Forum Speakers Ken Chang, Vice President, Associated Tours, Hong Kong Rajeev Kohli, Joint Managing Director, Creative Travel, India Joost de Meyer, Chairman & CEO, First Incentive Travel, Inc., the US Hugo Slimbrouck, Director of Strategic Partnerships, Ovation Global DMC, Belgium Sumate Sudasna, Managing Director, Creative Destination Management, Thailand Jeremy Ducklin, Managing Director, Crowdcomms Asia, Australia Monthian Buntan, Chairman of the Organizing Committee of The 8th General Assembly of the World Blind Union and

the International Council for Education of People with Visual Impairment Conference, Thailand Pichai Cheunsuksawasdi, OCWNC2013, World Newspaper Congress, Thailand



26

Corporate Travel World (CTW) Asia-Pacific 2013 Conference Sessions Speakers Annie Dal Pozzo, Client General Manager, American Express, Australia Amarnath Lal Das, General Manager – India Travel of Accenture, India Andreas J G Wellauer, CEO, Galiant Consulting, Germany Angeline Cataluna, Travel & Procurement Manager, Asia, Emerson Network Power, the Philippines Annie Dal Pozzo, Client General Manager, American Express, Australia Bobby Saw, Assistant Vice President, Revenue, Dusit International, Thailand Christopher Juneau, Senior Director Marketing – Australia, Asia-Pacific of Concur, the US Florence Robert, Senior Manager, T&E Asia-Vendor & Sourcing Management, Business Services Division,

Macquarie Group, Hong Kong Joseph Bates, Vice-President – Research of GBTA Foundation, the US Katherine Hopcroft, Business Travel Services Coordinator of Accenture, Australia Kevin Iwamoto, Vice President – Enterprise Strategy of Active Network/Starcite, the US Lena Khoo, Vice President, Corporate Real Estate and Services, Global Travel Lydia Xu, Assistant Procurement Manager of Pernod Ricard (China) Trading, China Michelle Tan, Travel Operations Manager-Asia Pacific of Oracle, Singapore Premah Krishnan, Category Manager – Group Procurement of UGL, Australia Rebecca Daniels, Director, Global Accounts, Abacus International, Singapore Rohit Talwar, CEO of Fast Future Research, the UK Serene Chua, Travel Manager of McDermott, Singapore Steven Ler, Senior Vice President, Head of Supplier Relations, MICE, Product & Marketing, UOB Travel Planners,

Singapore Sunil Shekar Gupta, Freescale Semiconductor India, India Victor Lim, Regional Meeting & Travel Manager Group Meeting & Travel, IKEA, China

IMEX-MPI-IT&CMA Future Leaders Forum 2013 Speakers Rohit Talwar, CEO of Fast Future Research, the UK Hugo Slimbrouck, Director of Strategic Partnerships, Ovation Global DMC, Belgium Miguel Neves, Knowledge and Social Media Manager, IMEX Group Kritsanee Srisatin, TICA Services Development Committee Member Noor Ahmad Hamid, Regional Director Asia Pacific, ICCA

We thank all other sponsors, partners and speakers who have contributed to the success of IT&CMA and CTW Asia-Pacific 2013.



27

GENERAL INFORMATION ON HOST DESTINATION FULL COUNTRY NAME

Thailand (Prathet Thai, meaning "land of the free") CAPITAL

Bangkok (Krung Thep, meaning "city of angels") HEAD OF STATE

H.M. King Bhumibol Adulyadej (Rama IX of the Chakri Dynasty) PRIME MINISTER

Yingluck Shinwatra ADMINISTRATION

76 provinces, each subdivided into amphoe (district), tambon (sub-district) and muban (village) NATIONAL FLAG

The red, white, and blue stripes symbolize the nation, Buddhism, and the monarchy, respectively. GEOGRAPHIC LOCATION

Thailand is located in the center of South East Asia sharing common borders with Malaysia, Myanmar, Laos and Cambodia. So it is the natural gateway to the Greater Mekong Sub-region. There are four distinctive regions, namely: Central; Southern; Northern; and North Eastern, each with its own unique natural and cultural attributes. POPULATION

The population is approximately 62 million people. 80% of which are ethnic Thais, 10% Chinese, 4% Malays plus Lao, Mons, Khmers, Indians and Burmese. RELIGION

Buddhism (95%), Muslim (4%), others (1%) LANGUAGE

Spoken and written Thai is largely incomprehensible to the casual visitor. However, English is widely understood, particularly in Bangkok where it is almost the major commercial language. English and some European languages are spoken in mist hotels, shops and restaurants in major tourist destinations, and Thai-English road and street signs are found nationwide. CLIMATE

Thailand enjoys a tropical climate with 3 distinct seasons – summer from March to May, rainy with plenty of sunshine from June to September and cool from October through to February. The average annual temperature is 28 C (83F), ranging in Bangkok for example, from 34 C in April to 12 C in December. TIME

The time in Thailand is 7 hours ahead of Greenwich Mean Time IMMIGRATION

Citizens of most countries, holding valid passports or travel documents, are entitled to visit Thailand for the purpose of pleasure for a period of 30 days without applying for a visa. V.A.T Refunds

Visitors entering the Kingdom on a tourist visa are entitled to refund of the 7% V.A.T on goods purchased at registered retails outlets. HEALTH REGULATIONS

As in most other countries, visitors do not require vaccinations unless coming from or passing through a designated contaminated area. CUSTOMS PERSONAL

Customs regulations allow you to bring in a reasonable amount of personal effects, a still camera, a video camera, 200 cigarettes or 250 grams of tobacco and one litre of wine or spirits. Narcotics and pornography are strictly prohibited. CURRENCY

The Thai currency called baht is based on the decimal system. One baht is divided into 100 satang. Coins consist of 25 satang, 50 satang, one baht, 5 baht and 10 baht. Notes are in 20, 50, 100, 500 and 1,000 baht.



28

BUSINESS HOURS

Most commercial concerns in Bangkok operate on a 5-day week, usually from 8.00am to 5.00pm. Many stores open 7 days a week from 10.00am to 10.00pm. Government offices are generally open between 8.30am and 4.30pm with a noon to 1.00pm lunch break, Monday to Friday except on public holidays. Banks are open Mondays to Fridays from 9.00am to 3.30pm except on public holidays. POSTAL SERVICES

Thailand's mail service is reliable and efficient. Major hotels provide basic postal services on their premises. Provincial post offices are usually open from 8.00 a.m. to 4.30 p.m. INTERNATIONAL ROAMING MOBILE PHONE

A Subscriber Identity Module Card (SIM Card) is now available for Thai and foreign customers who are travelling around for work. The SIM Card must be used in conjunction with a Digital GSM mobile phone within the 900-MHz range or a Digital PCN mobile phone within the 1800-MHz range. FAX AND E-MAIL

All of Thailand's leading hotels offer facsimile (fax) and e-mail services. Numerous private businesses offer such facilities, most often in conjunction with translation services. INTERNET SERVICES

Thailand has been expanding its information service for residents and tourists alike through the Internet system. Services are now available at Thailand's leading hotels and at the many "Cyber-Cafes" that are cropping up in all major tourist destinations. TELEPHONES SERVICES

At present, all telephone numbers (for local calls and long distance calls within the country) have nine digits. For Bangkok calls, 02 is added to the existing numbers i.e. 0 2694 1222.

For provincial calls, an area code is added to the existing numbers. For example, area code for Chiang Mai is 053 = 0 5324 8604; area code for Phuket is 076 = 0 7621 1036. For mobile phones, 01 or 09 is added to the existing numbers. The new system has no effect on international phone calls. The international dialing code for Thailand is 66.

When making international calls to Thailand, add 66 and omit the leading 0. When making international calls from Thailand, first dial 001+country code +area code +telephone number If calling Laos or Malaysia, there is a special code which is charged at a semi-domestic rate. When calling Laos, first dial 007+856+area code +telephone number When calling Malaysia, first dial 09+06+area code+ telephone number Direct assistance: 1133 (local), 100 (international)

EMERGENCY TELEPHONE NUMBERS

Central Emergency (Police, Ambulance, Fire): 191 Highway Patrol: 1193 Crime Suppression: 195 or (662) 513 3844 Tourist Police (English, French and German spoken): 1155 Tourism Authority of Thailand (TAT) Call Centre: 1672 Immigration Bureau: (662) 287 3101-10 TRAVEL WITHIN THAILAND

Thai Airways International (THAI) operates a wide domestic network with daily flights linking virtually all major towns with Bangkok. Ground transportation is extremely comprehensive and comparatively inexpensive. There are convenient rail connections with the North, Northeast and South, while air conditioned coach and government bus services are operated from Bangkok to all towns throughout the country. Rental cars are also available. ELECTRICTY

The electricity current is 220 volt AC (50 cycles) throughout the country. There are many plugs and sockets in use. Travellers with shavers, hair dryers, tape recorders and appliances should carry a plug adapter kit. The better hotels will make available 110-volt transformers.



TAP WATER

Tap water is clean but drinking from it directly should be avoided. Bottled water is recommended WHAT TO WEAR

Light, loose cotton clothing is best. Nylon should be avoided. Sweaters are needed during cool season evenings or if visiting mountainous areas and remote national parks. DO’S AND DON’TS

Thailand welcomes all visitors, but we expect that they follow some basic guidelines on behavior. Traditionally, Thais greet each other with a "WAI" (by pressing the palms together at the chest), so if a Thai offers a "WAI" then it is proper to return it. Visitors should not make any disparaging remarks or gestures that denigrate the Royal Family or any religion, and when visiting a temple or royal palace, always dress appropriately. On the cultural side, please avoid touching people on the head, as Thais believe the head to be the most sacred part of the body. It is also inappropriate to use the foot for pointing.

BANGKOK Bangkok – A Veritable Feast of the Senses

Bangkok, remarkably known to be exotic and rich in culture, is the choice destination year after year for IT&CMA and CTW Asia-Pacific. The city is also home to one of the region’s best convention centres that boast state-of-the-art amenities and having to hold several other major international events. Amidst the gleaming skyscrapers of Bangkok, one would still see traditional architectures such as temples, illustrating the retention of its identity whilst being a cosmopolitan city. Be sure to excite your taste buds as you indulge in Thai cuisine that is famously known for incorporating the 3S – Sweet, Spicy and Sour elements into the dishes. Its exciting night spots are also one of the contributing factors in projecting vibrancy into Bangkok’s nightlife. With top-notch infrastructures like ultra luxurious 5-star international hotels, efficient transportation system and huge shopping malls, Bangkok is the ideal MICE city for mixing business with pleasure while maximising cost effectiveness for corporate companies. Despite the city’s rapid economy growth, its gentle, charming Thai hospitality remains unchanged, hence deserving the title of “The Land of a Thousand Smiles”. Land at the Golden Land - Suvarnabhumi Airport

Once you fly into Bangkok’s Suvarnabhumi International Airport, you will experience the gold standard state-of-the-art Passenger Terminal Complex. Engineered to effortlessly process 45 million passengers yearly with a seamless technology in baggage handling to expedite collection and quick dispatch, Suvarnabhumi Airport is just 25 km from the city.



- 30 -

USEFUL THAI PHRASES

ENGLISH THAI Hello/Goodbye ……………………………………………...........…. .........…. Sawadee (ka or krub) Ka for Women Krub for Men Mr., Miss, Mrs. ………................................................................... Khun Yes ………...................................................................................... Chai No ………....................................................................................... Mai or Plao How are you? …….......................................................….............. Sabai dee mai I am fine …..……………….............................................…................. Sabai dee Thank you ..................................................................………......... Khorb Khun I am going to ….………................................................................... Chan oha pai… How much do you want .……..........................................….......... Khun tong kan tao rai? Too much …….............................................................................. Mak pai Too expensive ……….................................................................... Phaeng pai Any discount? ……............................................................…......... Lot ra-kha noi dai mai Understand? ……......................................................................... Kao chai mai? I don’t understand …….......................................................…...... Chan mai kao chai Please speak slowly …….............................................................. Prot put cha cha Not expensive ……….................................................................... Mai phaeng No, I won’t go ……....................................................................... Chan mai pai Turn to the right ………................................................................ Lieo khwa Turn to the left ……..................................................................... Lieo sai Drive straight on ………................................................................ Khap trong pai Slow down ………......................................................................... Cha cha Stop ………..........................................................................…...... Yut How much is this? ………............................................................. Ra kha tao rai? I’m sorry ..……….......................................................................... Chan sia chai Excuse me, pardon me …….................................................…..... Kho thot Very good ……............................................................................. Dee mak No good ……............................................................................... Mai dee Good luck ……............................................................................. Choi dee Please ....................……............................................................... Garuna Numbers 1 ………......................................................................................... Nung 2 …………………………………………………………………………………………….. Song 3 …………………………………………………………………………………………….. Sam 4 …………………………………………………………………………………………….. See 5 ......................................………................................................... Har 6 …………………………………………………………………………………………….. Hok 7 ………......................................................................................... Jed 8 …………...................................................................................... Bad 9 …………………………………………………………………………………………….. Kao 10 …………………………………………………………………………………………… Sip 11 …………………………………………………………………………………………… Sip et 12 …………………………………………………………………………………………… Sip son

it&cma and ctw asia-pacific 2013, bangkok, thailand 1 3...

Documents