itu ea summer school 2016 - nordea - mikkel h brahm
TRANSCRIPT
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Digital BankingSteps towards becoming the leading digital relationship bank in the Nordic region
Mikkel H. BrahmHead of
Domain ArchitectureNordea | Digital Banking
25+ years of experience in the fields ofSoftware Engineering and
Enterprise Architecture
Contact details: [email protected] https://dk.linkedin.com/in/mbrahm @mikkelbrahm
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Group
Retail
Digital Banking
Wholesale Wealth
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In a fragmented and uncertain market,we seek evolution rather than revolution
Open innovation Observation
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Architecture in the Digital Ageis Outside (and Inside) Nordea
• Customer’s devices• Customer’s systems e.g. ERP• Device/Service Ecosystems• Social Networks• Search Engines• Open IAM solutions• Digital Documents• Public Databases• Payment Infrastructure• Market places
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We seek empathic connection to our customers and end usersvia personae with emotions, hopes, wants and pains
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Journey Map: 3 meter long posters becomes a focal pointas we struggle to fit everything into one simplified model
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Old Nordea solutionsNew Nordea solutions
(Households, Corporates)
3rd party solutions
New Nordea Foundation Services
(RESTful)
Digital BankingBack-ends
Other NordeaBack-ends
3rd partyBack-ends
Three SAFe Release Trains are organized with the aim toDevelop and Operate (DevOps) the new customer solutions
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Program Board: As teams commit to deliver,a shared plan emerges through negotiation
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Confidence vote: Teams express confidenceand commitment with 0-5 fingers raised
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