jack ng phone email portfolio · jack ng phone email portfolio 650 283 5564 [email protected] work...
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JACK NG PHONEEMAIL
PORTFOLIO
650 283 [email protected]://jackng.info
WORK EXPERIENCE
Stanford University | Stanford, CACourse Assistant (ME310: Design Innovation)
• Coached student teams in product development: needfinding, market research, rapid prototyping and usability testing
September 2011 - June 2012
Stanford University + Activision | Stanford, CA + Helsinki, FinlandProduct Designer (ME310: Design Innovation)
• Conceptualized, designed, prototyped and productized Warlord – an immersive controller for Call of Duty (Activision’s FPS game)
September 2010 - June 2011
EDUCATION
ADDITIONAL INFORMATION
Skills html/css/jQuery Photoshop/Illustrator MongoDB/Express/Node.js sql SolidWorks Arduino Mandarin/CantoneseInterests Sports (basketball, soccer, volleyball) Personal Projects (Marinate, Textblogger) Photography Golden State Warriors
Stanford University | Stanford, CAMS Mechanical Engineering in Design
• Graduated with Depth in Design Innovation & Mechatronics and Breadth in Materials & Finite Element Analysis (GPA 3.8/4.0)• Notable Engineering Projects
Pickup Artist – robot developed to autonomously �nd, collect, and release ping pong balls into scoring bins of a set arenaPongbot – electronic game device that referees a fast-paced three versus three cup game with some exciting PongBot twists
September 2010 - June 2012
University of Waterloo | Waterloo, ONBS Systems Design Engineering
• Graduated with Distinction (GPA 85/100, Dean’s Honour List for multiple semesters) and granted President’s Scholarship• Notable Engineering Projects
Shower water saver – device that reroutes water to storage until desired temperature range is metEnergy harvester – system that collects rainwater and discharges it to a turbine to generate energy
September 2005 - April 2010
Microsoft | Redmond, WAProgram Manager (O�ce Online)
• Led growth (user engagement, retention and growth) initiativeWorked closely with design, marketing, engineering and data science to define and execute initiative strategy and roadmapPerformed funnel analysis and optimized Outlook.com acquisition UX, grew daily edit users by 19% (420K to 500K)Pioneered AB testing platform and framework used across organization and impactfully influenced data-informed culture
• Led customer engagement (customer feedback and support) initiativeWorked with engineers to enrich system/tools, transforming area into high-value channel that informs product development
• Led design, development (prioritization and costing) and launch (product metrics and execution plan) of multiple featuresPlatform features: feature health tracker, deployment system; Product features: headers/footers, table styles, in-app teaching
August 2012 - October 2015
Apple | Sunnyvale, CAProgram Manager (Maps)
• Defined and pitched API (MapKit) product strategy and roadmap to leadership team; currently managing execution phase• Responsible for personalized-maps initiative; working closely with design, engineering and analytics to drive improvements
Per initiative, drove definition and development of Maps Destinations Widget and Parked Car features in iOS 10
October 2015 - Present
COMMUNITY INVOLVEMENT
Sunnyvale Youth Basketball League | Sunnyvale, CACoach
• Coaching and mentoring 5th and 6th grade boys basketball fundamentals and the importance of persistence and team work
January 2016 - Present