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Jantina van der Hoek | +31 (0)6 1993 1352 | [email protected]

Personal Details

Jantina van der Hoek Date of birth : 8 January 1976 Nationality : Dutch City : Amsterdam, Netherlands Mobile tel.no. : +31.(0)6.1993.1352 E-mail address : mailto:[email protected]

Freelance Global Risk & Insurance Project Management International projects involve a complex network of cultures, politics, laws, languages, and resources that goes beyond traditional project management. As a Global project manager, I examine the different dimensions and responsibilities of international projects and outline what an international project needs to lead global projects successfully.

From a freelance position, I offer a range of services out of my own organisation representing your business and can therefore be deployed last minute and add value to the task and priorities at hand. With my flexible approach to your business, I will take the pressure off you by doing your project work and act as a hands-on member of your team, allowing you to focus on deal-making and managing your business. Specialties: Planning, scheduling, trouble-shooting, budget control, reporting & monitoring, developing project plans, executing, coordinating and chasing of activities, contract renewal, request for proposal or programme implementation, supporting intercultural team, facilitating knowledge-sharing, consolidating and analysing of information, contract renewals, servicing launch, writing, editing, translating and proof-reading, analysing programme or project performance related information, formatting spreadsheets and data entry, analysis and reporting, researching business enquiries online and in coordination with network, organising of events and arranging related presentation material, formatting presentations, spreadsheets and data entry, analysis and reporting. Work and project experience I have gained 16 years of work and project experience at international broking houses, having worked on global accounts and projects throughout, on location as well as a member of virtual teams. Job and project roles - Account Executive, Placing (Syndicating) Broker, Tender Coordinator, Marketing & Communications Associate, Placing Coordinator, Commercial Assistant to European Marketing Team, Project Coordinator Global programmes - of multi-national organisations domiciled in Europe, United Kingdom, United States of America and Asia, based on either insurance, cedents re-insurance, captive re-insurance and direct cell captive insurance basis Former Employers Aon Risk Solutions, Willis Towers Watson, Aon Limited, UUNET Network Services.


Summary work and project experience

Period : April 2012 – April 2016 Assigned by : Aon Risk Solutions Role : Account Executive Global Accounts Activities : Developing strategic themes in client global account management of Dutch

multinationals, for the creation of an environment allowing enhancement of the client relationship. Role as day-to-day lead in account management of activities and communications at global level, comprising : - Developing account plan and fine-tuning with senior colleagues, account

team and client, and once approved roll out and monitor execution of activities, programme renewal and implementation process and oversight thereof throughout the year

- Supporting intercultural account and project teams including client across the globe and facilitating collaborations, knowledge-sharing, 24/7 communications and meetings, either face-to face or online, for the purpose of achieving synergy towards desired results

- Prioritizing of account development and sales activities and goal setting for account team and team at client’s end, in order for deadlines and results to be achieved in a timely and effective manner, thereby maintaining oversight of overall account development plan and targets

- Writing request for proposal reports and presentations and coordinating global bid management activities

- Organising of seminar and arranging related presentation material - Developing and rolling-out of product launch - Trouble-shooting for activities across the globe, facilitating solutions,

means and resources to resolve issues promptly - Gathering, analysing and strategising account performance related

information and report data and goals towards enhancement of global activities, including co-ordinating role for department

- Developing and maintaining network of international client and industry relationships

Period : March 2011 to April 2012 Assigned by : Willis Towers Watson Role : Marketing & Communications associate Activities : Co-ordination of internationally driven sales and marketing initiatives, related

training of associates, client satisfaction reviews, and client retention projects. Developing local marketing initiatives in addition to corporate communications : - Engaging in activities related to requests for proposals for global accounts - Promoting the organisation through various communication channels - Generating industry-specific best practice proposals and presentations

utilising all global resources - Ensuring best content and practices are consistently delivered to all

defining clients and prospects, meeting or exceeding the client's requirements or expectations

- Editing of drafts and making suggestions for improvements - Designing of newsletters, briefings, and professional communications

Period : September 2009 to April 2012


Assigned by : Willis Towers Watson Role : Corporate Communications associate Activities : Developing services for and co-ordination of corporate communications

activities in line with global guidelines, compliance and best practices thereof, in close partnership with head office in UK and global communications within US : - Executing request for proposal processes by gathering information and

structuring thereof, detailed analysis, strategising and report and presentation writing thereof, and co-ordination with international network

- Developing, implementing and executing services within Dutch organisation related to brand management, external media relations and speaking engagements, internal associate communications and online presence

Period : March 2006 to September 2009 Assigned by : Willis Towers Watson Role : Placing broker / Project co-ordinator Activities : - Working with client teams in marketing (pre-contract renewal) stage and

support during contract renewal, by gathering, analysing and strategising renewal information as well as co-ordination of information and placing activities with markets on property, liability, marine and construction risk financing programmes

- Execute request for proposal processes - Gathering of information, reporting, implementing and co-ordinating

activities within Dutch organisation related to client, prospect and market data, online tools (Willis Online, Willis Quality Index), Willis Quality Index Survey, Market Security and international inquiries

- Executing internal Willis Excellence Model compliance auditor role Period : February 2008 – May 2009 Assigned by : Willis Towers Watson Role : Placing broker & co-ordinator Activities : Global communication and co-ordination of marketing and placing within the

global company and Lloyd’s markets of liability risk financing programme of a Dutch/US multinational and reporting results thereof, supporting client team, markets, Willis entities and other parties involved : - Working with executive broking team in establishing programme design

and placing strategy and developing risk transfer options - Engaging in client and market meetings on placement strategy and

requirements - Marketing and placing of direct and re-insurance shares within the global

company market, instructed by the executive broking director - Analysis, production, handling of and advising on renewal and policy

information, marketing and technical details and review thereof, to support the placement and client’s, markets’ and Autoriteit Financiële Markten and Financial Services Authorities’ compliance requirements

Period : May 2006 – September 2006 Assigned by : Willis Towers Watson Role : Project co-ordinator Activities : Co-ordination of internally driven revenue enhancing and cost savings idea

generation exercise within Dutch organisation and reporting progress and analysis and implementation of results on behalf of Dutch and South African


territories, supporting three project leaders. Period : April 2005 – March 2006 Assigned by : Aon Limited Role : Account executive / Placing (syndicating) broker, Associate director Activities : Simultaneous to account executive responsibilities as per August 2004, the

marketing and placing (syndicating) of business within the Lloyd's and company market (globally) of nominated UK retail property accounts. Communication of placing strategy and results to client service teams and engaging in meetings with clients and service teams on placement requirements of insureds. Developing market relationships identifying key issues and factors relating to business and underwriting process by company and Lloyds markets.

Period : August 2004 – March 2006 Assigned by : Aon Limited Role : Account executive, Associate director Activities : Developing strategic themes in client account management of a Dutch

multinational, along industry and market lines, and for the creation of an environment allowing enhancement of the client relationship. Building on supporting role for 2 years, appointed primary account executive responsibility on a day-to-day basis, comprising tasks related to placing and servicing of the insurance, captive re-insurance and cedents re-insurance property programme : - Assisting the executive broking director in establishing programme design

and placing strategy and developing risk transfer options - Marketing and placing of direct and re-insurance shares within the global

company markets and Lloyd's markets, instructed by the executive broking director

- Co-ordination, servicing and support to client, markets, Aon entities and other parties involved related to marketing and placing of direct and re-insurance programme

- Analysis, production, handling of and advising on renewal and policy information, marketing and technical details and review thereof, to support the placement and client’s, markets’ and Financial Services Authorities’ compliance requirements

- Planning and organisation of, preparation for, information provision on, attending, reporting and follow-up of all client, market, Aon and industry related meetings

Period : November 2003 – August 2004 Assigned by : Aon Limited Role : Commercial assistant to European property marketing team, Associate

director Activities : Co-ordination of and assisting in development of European business

development initiative and specific role as assistant account executive on the placing of direct and re-insurance programmes of a Dutch and a French multinational account. Co-ordination and research of new enquiries from Aon (international) network and direct clients into corporate property, communication in terms of account development in London and global markets. Developing relationships with nominated network offices and cross-sales of


existing and new business within specialty division. Providing market information to Aon network and explaining European local market standards and customs within specialty division and London and global market place, and organising client and market meetings in London or abroad.

Period : May 2002 – November 2003 Assigned by : Aon Risk Solutions Role : Project co-ordinator Activities : Collecting, sorting and analysing information, necessary to perform a correct

and thorough risk analysis for prospects and existing clients, and communication of the implementation of risk financing programmes and related risk management with the (international) Aon network, markets and clients.

Period : January 2001 – September 2001 Assigned by : Aon Risk Solutions Role : Project co-ordinator Activities : Co-ordination, implementation and training of e-business tool ‘Aon Market

exchange’ at selected pilots, internally and at selected markets. Period : May 2000 – May 2002 Assigned by : Aon Risk Solutions Role : Account handler Activities : Co-ordination and communication with (international) Aon network at Global

Business Unit (GBU), by handling of information on and implementation of local insurances and risk management advice for Dutch subsidiaries of multinationals adopting international guidelines. Day-to-day responsibility for on average 150 client accounts with a diversity in size and complexity.

Education, training & skills Havo : Trias College, Leeuwarden, 1988 – 1993

Diploma 1993 High School : Carlton Comprehensive High School, Prince Albert,

Canada, 1993 - 1994 Leisure Management : Leisure Management Stenden University, 1994 –

1998 BA degree, Diploma 1998

Communication studies : Rijksuniversiteit Groningen, 1998 – 1999

Master’s Programme, Certificate Training & skills : NIMA A Marketing, 1998 Projectmatig Creëren – project co-ordination, 2001 Commercial Traineeship, 2002 Financial Services Authorities training, tests &

declarations, 2004 Lloyd’s Introductory Test Broking CII, 2004 Herrmann Brain Dominance Instrument

Development Programme, 2005


Financial Fundamentals, 2005 Financial Drivers in Business, 2005 Willis Client Advocate training, 2006 Willis Excellence Model internal auditor training, 2008 The 7 Habits of Highly Effective People –

FranklinCovey Nederland, 2011 The 5 Choices to Extraordinary Productivity – FranklinCovey Nederland, 2013 Sales Performance Coaching, Motion5, 2013 Large Account Management Process, certified Miller Heiman Alumni, Motion5, 2013 Wft Schade Particulier, Diploma 2014 Aon Client Promise training, 2016

Computer skills : MS Office, Excel, Word, PowerPoint, Project, Access,

Salesforce Languages : Dutch, English, French – fluent

German – proficient Leisure activities : Travel, running, golf, tennis and yoga Interests : Intercultural communications

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