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Multimedia, digital Edition, open data and Social Networks: experiences towards an open ParliamentJavier de Andrs, Director of the Congress ICT CentreMiguel ngel Gonzalo, Webmaster

AgendaOpening ParliamentTransparencyAccountabilityParticipation

Opening parliament

Spain is going through a period of citizens disaffection with the Parliament. The concept of Open Parliament includes some ideas to improve the functioning of representative democracy. 31. Transparency

Provide real-time broadcasting and on-demand: efforts shall be made to provide citizens with real-time and on-demand access to parliamentary proceedings through the radio, television and the Internet.

The main goal of CongressTV is to make possible for citizens to know first hand, without any intermediaries, how MPs work. Everyone has a right to know about all information from all public bodies.4Parliamentary Channel

The Parliamentary Channel is a TV channel broadcast by satellite, cable and Internet, produced by the Congress of Deputies and whose programmes are based on the live and recorded broadcasting of Plenary and Committee sittings, as well as information in-house programmes.5Live Congress TV

Live Congress is the most complex project from a technological and organisational point of view. It allows to follow live all parliamentary sittings held daily in the Chamber through the simultaneous broadcasting of up to five different audiovisual signals.

Direct link to streaming6Live Congress TV (catalogued live)

In each sitting there is the chance to see the MP who has the floor and also have direct access to any of the speeches delivered by other MPs before him/her, knowing moreover at which stage of the debate we are.

Direct access to the speechesAreal-timeagenda7Audiovisual Archive

The Audiovisual Archive is the custodian of the Parliaments audiovisual memory, since it contains tenths of thousands of hours of video recorded and freely available for citizens.

Select plenary meeting, committees, etcCatalogued sessionStreaming of the whole of the debate 8Audiovisual Archive

Within each sitting, there is the chance to view the whole of the debate of a given item, the speech delivered by a given MP or person and download the speech as an independent video clip.

Speech delivered by a MPDownload the speech View the whole of the debate9Audiovisual: Mid-term projects

Among the mid-term projects, there is that of offering all videos, not only live streaming, according to standard H.264 compatible with any device having a mpeg-4 code. Moreover, we are working for individual speeches to be directly embedded to a web site or social network without having to previously download it, which guarantees maximum data openness

10Audiovisual: A common project

In times when the task of civil servants is being questioned, the Congress audiovisual project is a work conducted by the General Secretariat of the Congress of Deputies in which many actors, with different responsibilities, are taking part:

Directorate for Communication ICT Centre Directorate for Committees Department for Official Editions A common project of the General Secretariat of the Congress 11Transparency: Digital Edition

12Digital Edition

As from August 1, 2012, sections Congreso de los Diputados and Cortes Generales started to be published solely in electronic version, being this fully valid.

13Digital Edition

All bulletins and journals of debates published in the web page are signed with an electronic signature which guarantees the official nature and integrity of those archives. Declaration of activities and Declaration of assets of MPs also are signed with an specifical electronic signature142. Accountability: XML Voting

Accountability can be achieved through guaranteeing clear standards of behaviour enforced by independent bodies. They can oversee effective lobby controls, limiting conflicts of interest and reducing corruption opportunities.15Accountability: XML Voting

The Declaration on parliamentary transparency underlines that one of the main principles of a culture of parliamentary openness is the publication of the individual votes cast by MPs in an open and structured format. In the Congress web site, when the parliamentary sitting has concluded, the detailed results of each voting on each item included in the agenda are published.

16XML Voting

A summary in PDF format is likewise offered and there is the chance to download a file in XML format, so that you can know if a given individual MP voted in favour, against, abstained or did not take part in the voting.

173. Participation: Social media

Declaration on Parliamentary Openness recall the principle on open parliaments, inviting us to facilitate bidirectional communication.

The Bureau of the Congress of Deputies adopted in November 2012 the Manual on how to use the social network Twitter at the Congress of Deputies

The Congress is in Twitter since December 2012

It was especially useful to have the Social Media Guidelines for Parliaments drafted by the Interparliamentary Union and coordinated by Andy Williamson

18Social media

Remarks concerning our experience

Being present in Twitter is useful to promote institutional contents and to act as consultation channel for citizens.It is advisable to fix a sole communication strategy with the rest of portals and web sites in order to favour integration and coordination The main difficulties emerge when managing interaction. In this sense, we have a differentiated strategy to reply to the tweets depending on whether they are questions or doubts, suggestions for improvement, political criticism or discrediting remarks. 19Social Media

4. Its necessary to monitor activity in the web in order to improve communication.

5. Not only quantitative measurements (number of followers, number of tweets) must be taken into account, but also qualitative ones measuring the influence of the account, for example: Weekly average of RTs with regards to the total number of tweetsAverage of clicks in links as regards the total number of tweets with incorporated links.Weekly average of mentions

20Monitoring: Weekly average of RTsRTs total: 3757Weekly average: 187,85 Rts/weekWeekly average of RTs

21 Average of clicks in linksTweets: 850 tweets from December, 11Clicks in links: 14.112 clicksAverage: 16 clicks/tweetAverage of clicks in links as regards the total number of tweets with incorporated links

22Monitoring social media

Mentions total: 13.301Weekly average: 665 mentions/weekWeekly average of mentions

23Conclusion

The projects shown cannot solve on their own the problems of parliamentary institutions, but indeed they are steps towards an open parliament that better connects with the concerns and needs of our citizens.

24Thanks!@deandresblascojavier.andres@congreso.es

@miguelgonzalomiguel.gonzalo@congreso.es