jda software - real results summer 2013 - case study: massdiscounters

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Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL Case Study: Massdiscounters Business Overview One of the largest value retailers in South Africa operating two retail formats: Game, a discount retailer of general merchandise, fast-moving consumer goods and non-perishable groceries with 114 stores, and DionWired, an electronics and appliances specialty retailer with 19 stores Employs 9,972 people in South Africa, Botswana, Ghana, Lesotho, Malawi, Mozambique, Namibia, Nigeria, Tanzania, Uganda and Zambia Business Challenges More accurate demand forecasting and more efficient fulfillment needed to support newly expanded multi-tier supply chain Services JDA Cloud Services JDA Consulting Services JDA Education Services Solutions JDA ® Merchandise Planning JDA ® Assortment Planning JDA ® Intactix Knowledge Base JDA ® Promotions Optimization JDA ® Order Optimization JDA ® Enterprise Architecture JDA ® Allocation JDA ® Demand JDA ® Fulfillment JDA ® Monitor JDA ® Market Manager

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Page 1: JDA Software - Real Results Summer 2013 - Case Study: Massdiscounters

Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL

Case Study: Massdiscounters

Business Overview• One of the largest value retailers in South Africa operating two retail formats:

Game, a discount retailer of general merchandise, fast-moving consumer goods and non-perishable groceries with 114 stores, and DionWired, an electronics and appliances specialty retailer with 19 stores

• Employs 9,972 people in South Africa, Botswana, Ghana, Lesotho, Malawi, Mozambique, Namibia, Nigeria, Tanzania, Uganda and Zambia

Business Challenges• More accurate demand forecasting and more

efficient fulfillment needed to support newly expanded multi-tier supply chain

Services• JDA Cloud Services

• JDA Consulting Services

• JDA Education Services

Solutions• JDA® Merchandise Planning

• JDA® Assortment Planning

• JDA® Intactix Knowledge Base

• JDA® Promotions Optimization

• JDA® Order Optimization

• JDA® Enterprise Architecture

• JDA® Allocation

• JDA® Demand

• JDA® Fulfillment

• JDA® Monitor

• JDA ® Market Manager

Page 2: JDA Software - Real Results Summer 2013 - Case Study: Massdiscounters

Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL

Case Study: Massdiscounters

“Results• Improved in-stock availability

• Expanded planners’ daily involvement with demand forecasts

• Increased visibility into promotion-driven demand swings

• Created a unified fulfillment system for new multi-tier supply network

• Supported addition of new grocery merchandise

• Achieved rapid implementation via JDA Cloud Services

WHAT CUSTOMERS ARE SAYING

I think it’s fair to say that JDA has given us a competitive advantage. It has helped us think more clearly about supply chain. It has helped us think more clearly about how we serve our customers.”

~Steve PearsonReplenishment Executive, Massdiscounters

Copyright 2013 JDA Software Group, Inc. - CONFIDENTIAL