jhapa case analysis

8/18/2019 Jhapa Case Analysis

1/23

CASE METHOD OFINSTRUCTION


2/23

What is a Case?

A case is an objective description of a real-life business

situation (problem) in which a manager is required to take

action and is responsible for his or her results.

A case provides factual information about an enterprise, its

products and markets, its competitive position, and whatever

financial, structural and economic data may be pertinent.

A case provides a simulation of the various organiational

problems facing a manager on a daily basis.


3/23

Learning through Case

Analysis Develop decision-making and problem-solving

skills.

Provide practical exposure. Apply the concepts learned in different courses. Help connect concepts and practice Raise the level of critical thinking

Provide reality-based Learning. Reality is brought to the class room. Learning from others ideas! vie" points. #tudents learn through their $oint! co-operative

effort.


4/23

Case Analysis Process

Identify the problem(s in the !"se#

St$dy the %i&en f"!ts min$tely#

Or%"ni'e the f"!ts %i&en in the !"se into me"nin%f$lp"tterns#

ei%h the import"nt f"!ts "%"inst $nimport"nt orirrele&"nt inform"tion#

Form$l"te "ltern"ti&e !o$rses of "!tion#

E&"l$"te these "ltern"ti&es in terms of the %o"ls of theor%"ni'"tion "nd ris) f"!tors#

The fin"l !hoi!e of yo$r sol$tion or de!ision#


5/23

Conditions "nd Re*$irements for theEffe!ti&e Use of the C"se Method

%ou are expected to prepare each case in advance.

&f the case is long and complicated! you first meetin groups and discuss the case.

%ou are encourage to think in your o"n uni'ue "ays and guide you to do so more systematically.

#ometimes! you might! "hile analy(ing the case!have complain of inade'uacy of information in the

case. %ou should pay a healthy respect for this typeof inade'uacy! "hich is very real in life.

Listen carefully to your instructor! "hosummari(es the discussion of the case at the end

of the class.


6/23


7/23

CASE QUESTION 1

)hat are the secrets of *icrosoft+s success,


8/23

ANALYSIS

areful selection of employees.

/mployee commitment

Long "orking hours

apacity building of employees

&nformation sharing "ith employees

#tate-of-the-art kno"ledge of employees 0no"ledge about competitors


9/23

CASE QUESTION 2

)hat are the main elements in 1ill 2atess

management and motivational practices,


10/23

ANALYSIS

3re'uent meeting "ith employees

4ries to understand employees problems!progress and up-to-dateness

Provides latest technology /mployees hard "ork! creativity! imagination!

risk taking ability are evaluated

#tock option to employees 3lexible "ork hours

Recreation facilities


11/23

CASE QUESTION 3

)hat is *icrosoft+s organi(ing approach,

)hat are the good points in it,


12/23

ANALYSIS

Autonomy Decentrali(ation and delegation 4eam "ork

Regular performance evaluation and feedback

)hat are the advantages of team "ork, Pooling of skills and resources

Promotes individual and organi(ational learning

ooperative "ork environment

*inimi(es conflict

1rainstorming and ne" product development


13/23

CASE QUESTION 4

)hat management problems do you think

might emerge in *icrosoft as it continuesto gro",


14/23

ANALYSIS

/mployees emotional attachment to 1ill 2ates

*ore loyalty to"ards 2ates than to"ards*icrosoft


15/23

CASE QUESTION 5

)hat changes in the organi(ation system

"ould you make in *icrosoft if you "erein 1ill 2ates+s position,


16/23

ANALYSIS

#uccession planning 5rgani(ational restructuring 4his can be done regularly in an interval of 6-7 years.

8 9e" roles! ne" structure! ne" department

0eeping the same $ob and structure for a long time lead to problemslike the follo"ing.8 /mployees stop learning

8 9o ne" ideas

8 /mployees become comfortable

8 omplacency

Reorgani(ation leads to8 Learn ne" ideas

8 Develop the capability to "ork in teams

8 0no" the "hole organi(ation


17/23

Inquiry Based Learning

Exerise


18/23

#ita! 2eeta and 3atima are typists in a hit"an- based finance company. #ita is from 4istung!2eeta from 2orkha and 3atima from 1haratpur.4heir average typing speeds :"ords per minute but "ithout discounting for mistakes; for the last

three months have been< #ita =>? 2eeta @>?3atima 7>.

What do you think of Fatima’s performance?


19/23

#ita and 2eeta had other $obs before $oining thiscompany three years ago. 4his is 3atimas first $ob. #he $oined this company three monthsago.



20/23

)hile #ita and 2eeta have ne" importedtype"riters! 3atima has an old 2odre$! "hich$umpsB fre'uently.



21/23

*ost of #itas and 2eetas "ork is straighttyping of reports yet they have a considerablenumber of errors. 3atima on the other hand is

usually given heavy statistical data and her "ork is practically errorless.



22/23

3atima does her typing by touchB "hereas #itaand 2eeta keep their eyes on the keyboard.



23/23

Thank you!

jhapa case analysis

Documents