jim boomer, cpa.citp, mba · • hybrid cloud – composition of 2 or more other clouds (private,...
TRANSCRIPT
Think, Plan, Grow!™
Jim Boomer, CPA.CITP, MBACIO & Shareholder, Boomer Consulting, [email protected]
Think, Plan, Grow! ™
Jim BoomerCPA.CITP, MBA• Shareholder and CIO at Boomer
Consulting, Inc.• Director of the Boomer Technology
Circles & the Producer Circle• Member of AICPA’s Tech+ Conference
and CITP Credentials Committees• Named by CPA Practice Advisor as
one of the Top 25 Thought Leaders and 40 Under 40 in Public Accounting Technology
• Named by Accounting Today as “one to watch” on the annual list of the Top 100 Influential People in the Accounting Profession
• Member of KSCPA Board of Directors
Think, Plan, Grow! ™
Overview General Trends
Benefits & Business Drivers
Concerns
Changing Role of IT
Professional
Think, Plan, Grow! ™
Think, Plan, Grow! ™
Think, Plan, Grow! ™
Think, Plan, Grow! ™
“A style of computing in which
massively scalable IT‐enabled
capabilities are delivered as a
service to multiple customers
using Internet technologies”‐ Gartner
Think, Plan, Grow! ™
• Platform as a Service (PaaS) – web development
• Software as a Service (SaaS) – Browser‐based business applications
• Infrastructure as a Service (IaaS) – Provide computing capacity without having to design, purchase, build and manage the underlying infrastructure.
Think, Plan, Grow! ™
• Public Cloud– Available to general public by service provider
• Community Cloud– Shared infrastructure between several organizations from a specific
community w/ common concerns, whether managed internally or by a 3rd party & hosted internally or externally
• Private Cloud– Infrastructure operated solely for a single organization, whether
managed internally or by a 3rd party & hosted internally or externally
• Hybrid Cloud– Composition of 2 or more other clouds (private, community or public),
allows for fault tolerance combined with usability w/o dependency on Internet connectivity
Think, Plan, Grow! ™
Everything Old is New Again!
<1950:BCThe UK Colossus
Computer
1950’sFirst Commercial
Computers
1960’sRise of the Mainframes
1970’sTwin Revolutions
(Timesharing)(ARPANET)
2000’sThe “Cloud” is
back
• Mainframe Proliferation
• Minicomputers • Personal
Computers• Networking
• Internet
Think, Plan, Grow! ™
• Disaster Recovery Sites• Remote Desktop Access• Colocation• Server Virtualization• Software as a Service
Think, Plan, Grow! ™
Think, Plan, Grow! ™
• Momentum building • Attitudes are changing
– Partner– IT Professional
• Vendors were pushing the message & now are trying to keep up
Think, Plan, Grow! ™
Think, Plan, Grow! ™
• Exchange – Office 365• Workflow• Document Management• Client Portals/Secure File Transfer• Client Accounting
Think, Plan, Grow! ™
• Accounting Firms are using it– Completely Online– Hybrid Environment (On-premise
Exchange & hosted Lync)– Re-seller to clients
Think, Plan, Grow! ™
• Exchange Online• SharePoint Online• Lync Online (Instant Messaging,
Presence & Conferencing)• Office Web Apps• Website• Email Archiving & Spam Filtering
CPA2Biz, Inc. - Proprietary and Confidential Information
1990
2000
Today
Client Accounting Over Past 20 Years
Today’s Opportunity
Cloud based
Integrated
Paperless
Dashboards
Real TimeSmall Businesses push work back to
firms to focus more on their business
Role of Firms ReducedQuickBooks introduced
to small businessesRe-claiming of Client Accounting
& Trusted Advisor Role
Think, Plan, Grow! ™
Desktop Software on Client PC
Desktop Software on CPA Firm PCFile Transfer to CPA FirmClient enters Data
Create Financials Export to T/B SystemCleanup/Fix Client MessAdjusting Entries
PrintImport into Desktop Software on Client PCFile Transfer to ClientMail to Client
Workflow in Desktop Accounting
Think, Plan, Grow! ™
Client Dashboard & 24/7 Access to Downloads
Electronic Data Capture Create Financials & ReportsAdjusting Entries
Workflow in Cloud Accounting
Direct to DMS/PortalTrusted Business Advisor
Advisory Services• Cash Flow Analysis• Budgeting• Tax Planning & Compliance• Business/Strategic Planning
Think, Plan, Grow! ™
Yupana
Think, Plan, Grow! ™
Bookkeeping
Packaging
NamingPricing
ProcessesTeam
Niche
Change Management
Buy-In
CPA2Biz, Inc. - Proprietary and Confidential Information
Driving Adoption in a Digital Age
Business Change
Talent
Technology
Most significant challenge
Think, Plan, Grow! ™
• SaaS Suite Update– All products in
market– Tax – soft launch
later in 2012• Open Integration
Platform strategy
• Virtual Office – CS Suite
• SaaS – CS Suite• Expanded offerings
based on GFR platform
Think, Plan, Grow! ™
• Attitudes will continue to shift towards adoption
• Vendors will – expand capabilities– attack integration issues
• Is it a fad?
Think, Plan, Grow! ™
Think, Plan, Grow! ™
• Enhanced search, reporting & collaboration
• Focus on strategic, value-add activities• Smooth out IT spend• Minimize development/implementation
time• Limited downtime• Anytime/anywhere access
Think, Plan, Grow! ™
• Low upfront cost – no capital expenditures• Minimal h/w management – AD and File
print servers only• Better growth position – hardware, access,
and applications are readily available• Eliminate backup expenses
Think, Plan, Grow! ™
…think faster, better, cheaper & easier – The Cloud
Think, Plan, Grow! ™
• Lease/shared versus owned/controlled• Enabling platforms• Cloud computing• Access beats ownership• Recommendations – trusted source
Think, Plan, Grow! ™
• Your Clients/Vendors
• Non-US companies in your geographic area
Think, Plan, Grow! ™
Think, Plan, Grow! ™
1. Confidentially and Privacy of Data– Concerns around who has access to very confidential client data
2. Availability of Service– Reliability of internet access– Capacity of supplier during high usage times
3. Management of the Data– Ownership of the data– Process to switch web-based providers (transfer the data)– Ensuring that document retention rules are followed
4. Liability – Contracting best practices for web-based solutions– E-discovery process with web based providers
5. Flexibility– Adapting/improving processes to leverage existing technology
6. Pricing – Scalability
Think, Plan, Grow! ™
• Large paradigm shift for IT –and users
• Loss of personal support and responsiveness
• Complexity of data migration or data integration projects
• Flexibility• Pricing
Think, Plan, Grow! ™
• Loss of control – outages are handled by another company
• Outages impact everyone, not just a few• Security
– Cloud companies are higher target value for hackers
– Higher potential for data breeches
Think, Plan, Grow! ™http://online.wsj.com/article/SB10001424052702304567604576454173706460768.html
Think, Plan, Grow! ™
• More fragmented data– Data from email, CRM, scheduling, T&B, etc.
• Single vendor solutions – MS, Thomson, etc.• Data Integration companies
– Informatica, Oracle, IBM, SAP, Sage, SAS institute
Think, Plan, Grow! ™
1. For Your Existing Software Vendors:– Is your application able to run the Cloud natively?– If so… is there an upgrade / relicensing fee ?– If not… will I need to relicense your Cloud version?
2. Who do I contact if I have a question or a problem?
3. How are service rates determined?4. What is you Service Level Agreement?5. Can I integrate my Cloud Systems with my In-
House Applications? Other Cloud-Hosted Solutions?
Think, Plan, Grow! ™
6. How is my data protected?7. Are backup / high availability and disaster
recovery included?8. Are test & training system versions available?9. Before a software change is implemented
are we notified in advance?10.Can my system administrator add users, write
reports, modify parameters, etc…? 11.Can I obtain a copy of my data?
Think, Plan, Grow! ™
• Service Organization Control (SOC) Reports– SOC 1: Financial Reporting– SOC 2 & SOC3: Based on
Trust Services• Trust Services
– Security– Availability– Processing Integrity– Confidentiality – Privacy
• Opportunity to Lead
Think, Plan, Grow! ™
• Microsoft calling for upgrades to Electronic Communications Privacy Act & Computer Fraud & Abuse Act
• 3 Key areas of focus– Privacy– Security– International sovereignty of data
• Strengthen ability of cloud service providers to pursue civil claims against security violators
http://www.eweek.com/c/a/Government-IT/Microsoft-Calls-for-New-Cloud-Computing-Laws-525700/?kc=EWKNLENT01222010STR2
Think, Plan, Grow! ™
Think, Plan, Grow! ™
Think, Plan, Grow! ™
• Managing the services• Integration & workflow• Processes – more involved in thebusiness and less on the hardware
• Tightly aligned with Training & Learning Professional
• Innovative and strategic
Think, Plan, Grow! ™
• Probably• Less of a need for:
– Infrastructure Maintenance– Software Maintenance & Troubleshooting
• More of a need for:– Understanding Processes– Researching Solutions– Communication & Training
Think, Plan, Grow! ™
Think, Plan, Grow! ™
• Business Savvy• Communication• Marketing & Sales• Human Resources• Project Management• Budgeting & Cash Flow• Strategy & Planning
Think, Plan, Grow! ™
Think, Plan, Grow! ™
Think, Plan, Grow!™
Jim Boomer, CPA.CITP, MBACIO & Shareholder, Boomer Consulting, [email protected]