jjsea corporate brochure 2014
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PB 1
2 3
AP JESSEN
Founder and Chairman (Dec 1963 - Dec 2003)
“Thus began the cumbersome, at times full of set-backs, building of the new group of companies.”
CABLE TECHNOLOGYCHEMICALS COMMUNICATIONS LIFE SCIENCES MATERIAL HANDLING OFFSHORE PACKAGINGTECHNOLOGY
2 3
Introduction 4
- Chairman’s Message 5
Our History 6
The Group Today 20
Our Businesses 25
- Cable Technology 26
- Chemicals 32
- Communications 38
- Life Sciences 44
- Material Handling 50
- Offshore 56
- Packaging 62
- Technology 68
For Tomorrow 74
CONTENTSCONTENTS
4 5
REFLECTIONS AT FIFTY
Since being formed 50 years ago, our Group has worked hard to establish an integrated regional
presence that is unique in South East Asia. Our people work together across borders, languages,
currencies and different levels of economic development to overcome the challenges that come
and go; seizing opportunities and realising visions. For me, it’s an honour and a pleasure to be
part of this community of people that together build sustainable and resilient Group member
companies. The commitment and goodwill of our people gives me pride in our legacy and
confidence in our future.
Looking back over the five decades, there are stories of personal dedication and of humour, of
lessons learned and of remarkable milestones achieved. Now we’re emerging into a new era,
responding to a business environment our forefathers would not recognise. Since we launched
our 2009 strategy of Double-in-Five, we’ve experienced considerable growth through organic
change and acquisitions. Home to 4,300 people, serving 20,000 customers - we sustain ourselves
in this highly competitive reality through the wisdom we will in turn pass on from our founders.
We are committed to building further on the market leadership positions that we have acquired
in almost all of our diverse business activities. Working together we wish to make a better
tomorrow for our customers, our partners and our people.
Heinrich Jessen
Chairman
Jebsen & Jessen (SEA)
YESTERDAYRegistered in Singapore and Kuala Lumpur in December 1963, our business quickly grew from pure
distribution into manufacturing and engineering activities. A small team of energetic pioneers drove
the business, taking up opportunities and opening new markets.
AND TODAY...Our activities continue to span manufacturing, distribution and engineering. And today we operate a
network of 78 facilities with entities in nine of the ten ASEAN countries. The entrepreneurial spirit of
the founders continues to drive us.
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ourROOTS
6 7
1910s Unloading beer at Hamburg harbour: Jebsen & Jessen Hamburg quickly began trading a wide variety of goods from China.
1895 The founders announce the new enterprise in the Hong Kong press.
1927 Heinrich Jessen (1865-1931), co-founder of Jebsen & Co.
1922 Jacob Jebsen (1870-1941), co-founder of Jebsen & Co.
OUR ROOTS
1940s AP Jessen and Hans Jacob Jebsen with shipping personnel in Hong Kong.
1900s The Hong Kong harbour: the new company’s first few years proved successful with profits in 1899 already at HK$62,500.
1938 Jacob Jebsen and Heinz Jessen aboard the Heinrich Jessen.
1894 Heinrich Jessen (front right) with staff from a trading house in Shanghai, a few months before he co-founded Jebsen & Co with his cousin.
EXPANDING AND DIVERSIFYING By the 1950s the company was trading chemicals, vehicles and beverages. In 1961, an airline agency was taken on. By this time the political environment in China and
Hong Kong raised questions about the company’s future. With liaison offices already established in South East Asia, one of the three Jebsen & Co partners, AP Jessen,
took on the task of creating a new business – that would become today’s Jebsen & Jessen (SEA).
TRADING PARTNERS Jebsen & Jessen Group of Companies South East Asia grew out of a trading partnership formed by two cousins in Hong Kong. Jacob Jebsen and Heinrich Jessen
established Jebsen & Co in 1895 and started their business as agents of the M. Jebsen shipping company. The business grew and offices were opened in Shanghai
and Guangzhou. In 1909 the company established operations in Hamburg. With the passing of the founders in the 1930s and 40s, the second generation of leaders
emerged - inheriting a legacy of entrepreneurial spirit, they continued to grow the business.
ourROOTS
8 9
The company traded a variety of different components, machine parts and tools. Beyond the trading activity, engineering formed part of the business from the early years.
The largest project of the first decade helped bring Polysius and Tasek Cement together for the building of the Ipoh plant.
Our first office in Singapore, the Asia Insurance Building.Courtesy of ABN AMRO Art & History Department.
OPPORTUNITY IN SOUTH EAST ASIASeeing the business opportunity in the newly independent nations of South East Asia, AP Jessen established Jebsen & Jessen in Malaysia in 1963. Companies were
registered in Singapore, December 24, and Kuala Lumpur, December 27. Building on existing relationships with our sister company Jebsen & Co, we began trading
everything from chemicals to textiles, spectacles and stationery. Key agency relationships included BASF, Lurgi and Degussa. The biggest project of the early years was
brokering a deal between Polysius and Tasek Cement to build a cement plant.
DISTRIBUTION ENTREPRENEURSThe small, youthful and energetic team was led by our first Managing Director, Wolfgang Schwarz. 21 year old Udo Kuypers later gave an insight into these exciting times
recalling: “I remember people coming over from Indonesia with massive amounts of cash which I’d count, take to the bank and exchange for gold. This currency game was
due to a gap in Indonesian law...I could never quite believe my eyes when those trucks of cash were carried into my office.” Albert Pons joined as Business Development
Manager in the late 1960s, he would later become Managing Director.
1960s
A small team established the new business; the workforce would grow to several hundred by the end of the decade.
The company was registered in 1963 on December 24 in Singapore and December 27 in Kuala Lumpur.
Malaysia in the 1960s: our offices were located in Mountbatten Road, Kuala Lumpur, now Jalan Tun Perak
3. 4.
1960s
Jebsen & Jessen established in Malaysia, with offices in Singapore and Kuala Lumpur
Jebsen & Jessen Singapore becomes part of the newly formed Republic of Singapore
Albert Pons joins as Business Development Manager
196919681967196619651960 1964196319621961
10 11
The Group’s growing management team gathered for their first conference in 1976.
The Group traded many different consumer goods at this time, including cameras.
New factory, new team: in 1972 MHE began life with two factories. Jebsen & Jessen Singapore’s football team became very successful, providing helpful PR for the Group.
ADVENTURES IN BUSINESSA free spirited time, within the Group and without, all sorts of markets from luxury watches to TVs were explored. The Group divided activities into Export and
Engineering in 1973. The engineering activities began to emerge as a key pillar, its communication and broadcast equipment would ensure the first colour broadcasts in
Singapore for the FIFA World Cup and the new nation’s 10th National Day.
1.
1970s
Office decor, technology and faces have changed - camaraderie remains a constant.
The Group moved into a new era in 1972 with the agreement that created MHE.
Supreme House became the new home for offices in Singapore in 1971. Udo Kuypers converted a sister company’s liaison office into Jebsen & Jessen Thailand in 1971.
DYNAMIC AND DIVERSEWith a workforce of 600 people in 1971, we expanded geographically, opening operations in Thailand and Indonesia. In AP Jessen’s words, “the actual breakthrough for the
Group came in 1972 as we moved into manufacturing, under license with Demag”. MHE began with crane factories in Singapore and Malaysia, and then in 1975: Surabaya.
We made our first acquisition in 1976, adding packaging manufacturing to our portfolio. Many long serving key figures joined at this time including Manoj Beri, Supha
Manonom, Wong Kwai Wah, Harry Kok, Jørgen Møller and Chui Tau Siong.
1970s
Group’s first acquisition creates packaging business
Heine Askær-Jensen joins the Group in Indonesia
19791978197719761975
Thailand operations are established and Manoj Beri joins the Group
Indonesia operations are established and MHE opens in Singapore and Malaysia
1970 1974197319721971
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A QUARTER CENTURY IN BUSINESSMany of today’s longer serving management joined at this time, including Hans Ulrich Hansen who today leads Jebsen & Jessen Technology. Harold Thng joined in 1988,
establishing and then leading Jebsen & Jessen Communications. Reaching our 25th anniversary in 1989, the Group employed 1,000 people across 30 entities. Befitting
the scale and complexity of the maturing Group a new leadership structure emerged; Heine Askær-Jensen, Manoj Beri and Frank Schultz-Utermöhl formed the new
Executive Committee.
25th Anniversary: 1000 people across 30 entities
MHE-Demag joint venture is established
19891988198719861985
Helmut Wicke (left) led the Group operations from 1981-87.
Continuing 20 years of partnership with Lurgi, Jebsen & Jessen Engineering continued to lead the market.
Senior Management Conference 1985: as the company grew a new cohort of leaders emerged.
The Group was involved in several projects at Changi Airport, including the new SATS terminal.
The workplace was transformed by new technology during this decade.
1980s
1980s
CORPORATE CONSOLIDATIONUnder the operational leadership of Helmut Wicke the Group’s holding company structure emerged in the 1980s, establishing Jebsen & Jessen (SEA) Pte Ltd in 1982,
the holding company and headquarters of the Group. More formalised policies were developed and the Group’s unique culture was captured in our Corporate
Commitment. At this time, activities were organised in three divisions: Engineering, Manufacturing and Trade & Industry. The first of several highly successful 50:50 joint
ventures was established with the agreement to form MHE-Demag in 1986.
Holding company Jebsen & Jessen (SEA) Pte Ltd is established
1980 1984198319821981
The Group opened a new crane manufacturing factory in Thailand in 1982.
Building on a relationship of more than 20 years, the 50:50 joint venture MHE-Demag was formed in 1986.
SL Wuu (right), joined Manoj Beri’s (left) Engineering team in 1979.
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THE BIG BANGEverything changed in 1997 when recession hit. The Group turned its attention inwards, investing in SAP. The current Regional Business Unit structure was adopted to add
activity focus and exploit regional economies of scale. Meanwhile, the next generation emerged. Heinrich Jessen had joined the Group as EHS Director in 1995, two years
later, his brother Peter Jessen joined MHE-Demag in the Philippines.
JJ-Lurgi Engineering was officially registered in February, 1992 with an operational staff of 10.
A new generation on board: Heinrich Jessen (left) joined in 1995 and his brother Peter Jessen (behind right) joined in 1997.
SAP goes live: the SAP and Y2K projects helped turn the Group’s resources to good use in the aftermath of the Asian Financial Crisis.
Building on existing activities, Jebsen & Jessen Communications is created under the new Regional Business Unit structure.
1990s
1990s
EXPANSION AND RAPID GROWTHThe Group began the decade opening operations in the Philippines, in partnership with two prominent local groups. In Vietnam, Ben Hopkins helped establish a rep office
which would later evolve into a number of fully-fledged legal entities. Following MHE-Demag, another long-standing relationship was enshrined in a 50:50 joint venture
with the establishment of JJ-Lurgi Engineering in 1992. This was a period of unprecedented growth; between 1989 and 1996 the Group grew 300%.
Building on a long relationship the Group goes into a joint venture with Degussa in 1997.
Singapore factory groundbreaking 1991: MHE-Demag went on to celebrate its 25th year anniversary in 1997.
Chui Tau Siong at risk management training: the Group invested in staff development
25 Years Service awards included a trip to the founders’ hometown in Denmark.
SAP goes liveMember companies organised into Regional Business Unit structure
19991998199719961995
Rep office in Vietnam established
1990 1994199319921991
Group established in the Philippines
JJ-Lurgi Engineering is formed
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The Group’s first regional Corporate Social Responsibility (CSR) programme Meet a Need was launched in 2007.
Jebsen & Jessen Packaging expands business and manufacturing facilities to Vietnam with a 13,500sqm factory in Bac Ninh Province Hanoi.
The Turf & Irrigation Division of Jebsen & Jessen Technology began in 2002 through an acquisition. Close ties to technology partners Toro and Club Car continue today.
GROWTH & NEW POSSIBILITIESIn 2002, the Turf & Irrigation division was established through an acquisition and Jebsen & Jessen Packaging acquired competitor Broadway. Once again an ongoing
relationship with a world-class technology partner led to a successful 50:50 joint venture, JJ-Lapp Cable was formed in 2003, establishing itself in new markets by the
close of the decade. There were further changes to the leadership team: Volker Schmidt succeeded veteran Harry Kok as Regional Managing Director of Jebsen & Jessen
Chemicals in 2007 and Per Magnusson joined the Group as the new leader of MHE-Demag in 2009.
New offices in JakartaFirst formal CSR programme is established
20092008200720062005
Jebsen & Jessen Technology began a strategic cooperation with NG Metalurgica, a relationship that continues to today.
2000s
2000s
TRANSITION TO THE NEXT GENERATION2003 marked the end of an era; founder and Chairman AP Jessen retired after 40 years leading the Group. He was succeeded by Heinrich Jessen, who held the dual roles
of Regional Managing Director of MHE-Demag and Group Chairman until 2009, continuing as Chairman to today. Meanwhile, all member companies became ISO14001
and OHSAS 18001 certified by 2004. The first formal Corporate Social Responsibility programme was established in 2007. In the same year, the headquarters moved to
a new 3,300sqm office in Jurong, Singapore.
Acquisition of turf & irrigation activities
2000 2004200320022001
JJ-Lapp Cable is established and AP Jessen retires
JJ-Lapp Cable: the joint venture between Jebsen & Jessen (SEA) and Lapp Holding Asia forms a new Regional Business Unit in 2003, led by Peter Jessen.
Across the Group staff bid a fond farewell to AP Jessen who retires on Christmas Eve 2003, 40 years after he founded the Group.
Jebsen & Jessen Communications acquired SLW Communication.Member companies in Indonesia celebrated the opening of the new office at Graha Inti Fauzi Building in 2008.
18 19
DOUBLE-IN-FIVEThe Double-in-Five strategy expanded the Group into new markets
and new business, focused around its engineering, manufacturing and
distribution expertise. In 2010, the Group established Jebsen & Jessen
Cambodia, in 2011 JJ-Pun in Myanmar and in 2012, Jebsen & Jessen
Brunei. Veteran leaders Manoj Beri and Heine Askær-Jensen retired and
Fritz Graf von der Schulenburg and Alex Chan Meng Wah joined the
Executive Board with Heinrich Jessen. The Group would also say
goodbye to its longest serving leaders Supha Manonom (1970-2012)
and Wong Kwai Wah (1971-2013).
By the end of 2011, the Group had acquired Helm Mahaboon, Fusion
Comms, Realm Corp, Labplas and had made an agreement with
Sinarmonas of Indonesia to begin the manufacturing of cables. In 2012,
the Group moved into a new sector and established a new Regional
Business Unit with the acquisition of Halcyon Offshore. The new
businesses were integrated into the Group’s corporate platform, with
investments in facility upgrades for Jebsen & Jessen Offshore and
JJ-Lapp Cable SMI. In 2013, Jebsen & Jessen NutriLife and Jebsen & Jessen
Chemicals opened a new 9,600sqm distribution centre in Bangkok.
Double-in-Five target year
2014
Jebsen & Jessen Offshore unveiled: the Group acquired Halcyon Offshore, creating a new, eighth Regional Business Unit in 2012.
Dec 24 and 27: Fifty Year Anniversary
2013
Jebsen & Jessen Offshore established through acquisition
2012
Myanmar joint venture established
2011
Double-in-Five strategy announced, operations in Cambodia established
2010
2010s
Jebsen & Jessen Packaging acquired Labplas, diversifying the business into PET blow moulding in 2011.
The Group established Jebsen & Jessen Cambodia in 2010.
2010s JJ-Lapp Cable moved upstream to include cable manufacturing in its activities, establishing JJ-Lapp Cable SMI in 2010.
JJ-Pun is established: the Group expanded into Myanmar through a joint venture with Serge Pun & Associates (SPA Group).
Jebsen & Jessen Chemicals acquired Helm Mahaboon and formed Jebsen & Jessen NutriLife in 2010.
MHE-Demag Taiwan assumed operations from Realm Corp. forming the third successful acquisition by the Group in 2010.
Fusion Comms joins the Jebsen & Jessen Communications family and jointly won its biggest consultancy project to date in 2010.
20 21
Our businesses develop, manufacture and distribute high-quality products and services that
require meaningful technical and customer support services. Focused on tomorrow, we work
together - as an organisation, in our relationships with partners and our service to customers.
We look for new opportunities to develop relevant solutions for the complex problems our
customers face; adapting to change in the individual markets and trends at a regional and
global level.
We began our history as the nations of Malaysia and Singapore were emerging. Amidst great
change we took the opportunity to become part of the ASEAN story. 50 years on we’re proud
to be bridging the diverse markets of the region, working together across borders.
Heinrich JessenChairman
Fritz Graf von der Schulenburg
Executive Vice Chairman
Alex ChanExecutive Vice Chairman
ABOUT USFor fifty years, we have worked in partnerships with industrial global market leaders to
transform possibilities into opportunity. Operating across the region, our activities span
manufacturing, engineering and distribution. Our 4,300 people develop meaningful products
and services for the 20,000 customers we serve.
IN YOUR MARKET, ACROSS ASEANOur Group consists of eight business units: Cable Technology, Chemicals, Communications,
Life Sciences, Material Handling, Offshore, Packaging and Technology. We operate in nine
of the ten ASEAN countries through a network spanning 78 locations, including 16
manufacturing facilities.
DIVERSE BUSINESSES, UNITED BY OUR VALUES We believe in doing good business, acting with integrity and respecting the people we serve,
our own staff and the wider community. Our financial and organisational stability enables us to
sustain the entrepreneurial spirit of our founders, always being prepared for new opportunities.
Our corporate platform provides access to the diverse markets of South East Asia, quickly
and efficiently.
We are part of a global family enterprise that dates back to a trading partnership formed
in Hong Kong in 1895. Beyond the region we are closely connected to a network of sister
companies in Australia, Europe and Greater China.
EXECUTIVE BOARD
Heinrich Jessen, Chairman
Based in Singapore, he assumed the role in January
2004. Responsible for the Group’s operations
and strategic direction, he also oversees four out
of eight operational business units. Under his
stewardship, the Group put an extensive growth
strategy into effect in 2010. It has since seized
numerous acquisition opportunities and expanded
its regional footprint within ASEAN.
Fritz Graf von der Schulenburg,
Executive Vice Chairman
Based in Singapore, he joined the Group in March
2010 and is responsible for four out of eight
operational business units. Additionally, he focuses
on external partner relations with the strategic
intention of leveraging Jebsen & Jessen’s (SEA)
unique value proposition in ASEAN with new
technology partners.
Alex Chan, Executive Vice Chairman
Based in Singapore, he assumed the role in
November 2011. As Executive Vice Chairman,
Mr Chan has overall responsibility for the Group’s
business infrastructure, productivity drive, resource
utilisation and overall risk management. He works
closely with the Central and Business Services
teams who support the Group’s 50 member
companies.
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CORPORATE PLATFORMContinuously adapting to the dynamics of an ever-changing marketplace, our planning keeps
us primed and ready for new opportunities. A network of people, processes and technology
enable us to be responsive. Combined with a flat-decision making structure, this intelligent
corporate platform is designed for cost-effective plug-and-play expansion.
PREPARED FOR NEW FUTURESOur back-office network operates across a state-of-the-art IT platform, providing our member
companies with a regional support framework. Using SAP and Lotus Notes applications the
infrastructure is scalable, enabling us to be ready, resourced and committed to growth.
NETWORKED LOCAL EXPERTSOur geographic spread gives us market access across South East Asia. In each country
individual entities run local-language, market focused operations. Our regional network shares
real-time data with our leadership team and our technology partners. Each of our business
units has a focus that enables a deep, expert understanding of its markets and of its customers.
As a group we are diverse; individually our businesses are leaders in their respective fields.
Today, over 4,300 staff work across nine ASEAN countries.
GROUP STRUCTURE
PACKAGING
TECHNOLOGY
BOARD OF DIRECTORS
BUSINESS SERVICES
CABLE TECHNOLOGY
LIFE SCIENCES
MATERIAL HANDLING
CHEMICALS
COMMUNICATIONS
OFFSHORE
EXECUTIVE BOARD 50:50 JOINT VENTURE BOARDSIndividual Boards of Directors
CENTRAL SERVICES
OUR BOARD (2011-2013)
AF
IH
G C
EB
D
Executive Directors Heinrich JessenChairman
Alex ChanExecutive Vice Chairman
Fritz Graf von der Schulenburg Executive Vice Chairman
Non-executive Directors Heine Askær-JensenBoard Director
Manoj Kumar BeriBoard Director
Hans Michael JebsenBoard Director
Peter JessenBoard Director and Regional Managing Director JJ-Lapp Cable
Raj MittaBoard Director
Dato Timothy OngBoard Director
A
B
C
D
E
F
G
H
I
Providing instant access to real time regional data over SAP
Adding value through integration with technology partners’ systems
Supported by in-house specialist app development team
24 25
We have eight core regional businesses: Cable Technology, Chemicals,
Communications, Life Sciences, Material Handling, Offshore, Packaging
and Technology. Serving more than 20,000 customers between them,
each unit operates across our regional platform – providing local
expertise and local access to our products and services.
OUR BUSINESSES
26 27CABLE TECHNOLOGY
Regional network of warehouses and sales offices with more than 3,000 items in stock.
250 staff in nine countries across ASEAN.
German innovation adapted to local needs, distributing products from Europe and from Indonesian manufacturing facility.
Customised solutions that maximise returns on investment.Brunei | Cambodia | Indonesia | Malaysia | Myanmar | Philippines | Singapore | Thailand | Vietnam
www.jj-lappcable.com
Equipping industry players with world-standard cable solutions that work for them in the most time and cost efficient manner. We aspire to become the leading cable solutions provider in ASEAN.
28 29CABLE TECHNOLOGY
Reprogramming the Cable BusinessWe import leading German cable technology, tailor it to the market needs of ASEAN and manufacture it within the region. We hold an inventory worth millions of dollars in the region, enabling us to equip industry players with world-standard cable solutions.
THE STRENGTH OF PARTNERSHIPBorne of Jebsen & Jessen (SEA) and Lapp Holding Asia, a subsidiary of
Lapp Group in Germany, we represent the finest German cable technology
developed for and delivered to ASEAN. With the strengths of both founding
companies consolidated under one brand, our cable solutions are fully
supported by the manufacturing capabilities of a global industry leader and the
regional reach of an ASEAN group. Our customers value our understanding of
their business and the markets they operate in, and the localised service and
support that comes with it.
30 31CABLE TECHNOLOGY
2003 Building on an existing distribution relationship, Jebsen & Jessen and Lapp Holding Asia create the 50:50 joint venture - JJ-Lapp Cable.
Offices in Indonesia, Malaysia, Singapore and Thailand.
Team of 64 led by Peter Jessen.
TODAY JJ-Lapp Cable is firmly established as the region’s leading cable supplier.
Network of sales and support teams in nine ASEAN countries, with a manufacturing facility in Indonesia.
More than 250 staff across the region.
MANUFACTURING FOR THE HERE AND NOWLapp cables, developed from German innovation and refined over the years, are some of the best known products in the global
cable technology industry. To bring these leading solutions to the region, we produce them locally through a joint venture with
Sinarmonas, a cable manufacturing company in Indonesia. At present, we manufacture PVC control cables, automotive cables, fire
resistant cables and instrumentation cables at our facility, with plans to expand in the coming years. While localised, our manufacturing
process adheres strictly to the quality and precision standards that the Lapp brand is synonymous with.
“Quality is paramount. We pride ourselves on delivering the high performing, reliable and well designed solutions that, as manufacturers, our customers desire.”Peter Jessen, Regional Managing Director, JJ-Lapp Cable
32 33
chemicals
Regional technical sales and distribution network covering all of South East Asia, with direct presence in eight countries.
Over 300 technical sales and customer service staff on-hand at 12 locations.
World-class, certified warehouses in each market, with a regional hub in Thailand and five technical laboratories.
Distributing over 100,000 tonnes of specialty chemicals and ingredients a year.
Cambodia | Indonesia | Malaysia | Myanmar | Philippines | Singapore | Thailand | Vietnam
www.chemicals.jjsea.com
Promoting and distributing chemical and life science ingredients through a local-language, technical sales force. We enjoy a 50-year history of relationship building, with customers, suppliers and partners.
34 35chemicals
Connecting Customers with Relevant World-Class TechnologyWe promote and distribute chemical and life science ingredients for industrial and manufacturing applications ranging from coatings to home care products. Our team of industry experts connects technology from our partners to customers in each local market.
SOLVING PROBLEMS FACE-TO-FACEUsing our technical knowledge and broad, relevant portfolio we solve our
customers’ problems. In business for 50 years, we maintain relationships with
the local customer – providing solutions on the ground, face-to-face. We
operate across six regional business lines: Coating & Resins, Plastic & Rubber,
Performance Chemicals, Feed Ingredients, Food Ingredients and Pharma,
Personal & Home Care Ingredients. Local market intelligence is developed
by our country based teams.
36 37chemicals
1963 Relationships with key partners, including Degussa and BASF, form basis of Group’s business.
Offices in Singapore and Kuala Lumpur.
Small team of entrepreneurial traders.
TODAY Jebsen & Jessen Chemicals is an established brand, with 12 offices in eight countries.
More than 100 technology partners, including the world’s leading brands.
More than 300 technical sales and customer support staff.
A PARTNER FOR OPPORTUNITYFor our technology partners we offer shorter lead times, a local and regional warehouse network, attractive credit terms and a
professional, local-language sales force. We use SAP infrastructure to provide real-time data that keeps us responsive and provides
valuable insights to our partners. We operate a network of world-class warehouses, supported by active regional supply chain
management. Over our history we evolved through our ability to adapt to changing needs. We continue to actively develop new
solutions for new needs. Our environment, health and safety management structures reflect the responsibility we take towards
our people and our communities.
“South East Asia is becoming the market place for the rest of Asia, and Australia. Its 610 million consumers are increasing their spending power. We bring technology, be it from Europe, America or Asia, and connect it with the increasing needs of our region.”Marc Deschamps, Regional Managing Director,Jebsen & Jessen Chemicals
38 39COMMUNICATIONS
Over 370 employees, supporting more than 800 customers.
Asia Pacific coverage, with partners in Europe and the United States.
Nine offices in ASEAN.
Eight Affiliated Partners across APAC.
We believe that a working relationship with the customer should go beyond simply providing equipment. It should include insight and knowledge, superior customer care, firm commitment and excellent service support.
Brunei | Cambodia | Indonesia | Malaysia | Myanmar | Philippines | Singapore | Thailand | Vietnam
www.comms.jjsea.com
40 41
Unified Communication Solutions for Local and Multinational CustomersWe deliver business communication solutions for our local and multinational customers. Specialising in IP infrastructure, we help our customers develop unified communication and contact centre solutions over multiple sites, and across global networks.
EXPERTS IN CONTACT CENTRE DEVELOPMENTBuilding upon IP infrastructure we diagnose, design and deploy CRM contact
centres, provide network infrastructure and develop wireless & mobility
solutions for different market verticals. Leveraging on our 20 years of
experience and engagement, our 370 staff support more than 800 customers,
with a service culture that we call I.C.E. - Integrated Customer Experience.
We provide a single point of contact and back this up with “follow-the-sun”
support – through every phase of the engagement. We are recognised by
industry awards as a trusted partner in the contact centre space across
industry verticals.
COMMUNICATIONS
42 43COMMUNICATIONS
1988 Communications business activities begin.
Focused on the new field of IP solutions, the business is led by Harold Thng.
Company starts in Singapore with team of six.
TODAY Recognised and awarded as regional market leader for contact centre solutions.
Building on IP infrastructure, business now offers full life cycle of CRM contact centre deployment and wireless & mobility solutions.
Over 370 employees, supporting more than 800 customers in nine countries.
“We believe that the future of the IT services industry is in building business solutions that clearly address our customers’ pain points.” Harold Thng, Regional Managing Director, Jebsen & Jessen Communications
LOCAL SUPPORT 24/7Our service commitment means that regardless of the diverse technologies, users’ needs or vendors involved in a project, our
customers can depend on us to stitch all the pieces together into a coherent whole. Our consultancy services ensure that customers
get the most from the technical solutions they use. Customisation provides tailored solutions to meet specific needs and training
ensures effective adoption. Our deep experience across a range of industries from banking to hospitality ensures we develop relevant
solutions. Beyond technology it’s about supporting people: through processes, training and ongoing monitoring and development.
44 45LIFE SCIENCES
Successfully delivered more than 300 process plants across China and South East Asia.
Market leaders of innovation in technology and process development.
Full engineering service, delivered here in Asia.
Reliability ensures sustained client relationships over decades.Malaysia | China
www.jj-lurgi.com
Our experience provides insights into the nuances of oleo culture, influencing our work now and into the future. Our business has transformed over the years to become a fully-fledged engineering practice today.
46 47LIFE SCIENCES
German Roots, Asian PractiseJJ-Lurgi Engineering is a joint venture between Jebsen & Jessen (SEA) and Air Liquide. Our engineering roots are in Germany; in Asia we contract ourselves locally and have established in-house a new generation of expertise attuned to our clients’ particular needs.
RELIABLE EXPERTISEWe design solutions that optimise resource utilisation, creating efficient
processes that factor in the impact of the plant on people and the
environment. With more than 20 years of experience, we produce highly
customisable products that fit our clients’ needs, reducing waste and cost.
Strategically located, we continue to invest in organisational infrastructure
and competence; research and development are consistent elements of
our work. Our technologies include: Edible Oil Extraction, Oil Refining,
Fats Modification, Oleochemicals and Methylester (Biodiesel). Through a
long-term partnership and collaboration with our clients, we ensure that
our processes and technologies are up-to-date and relevant in the market.
48 49LIFE SCIENCES
1992 Building on decades of collaboration, JJ-Lurgi Engineering is formed as a 50:50 joint venture.
The company starts in Malaysia with a team of 10.
Technologies include Oilseeds Extraction, Edible Oil Refining and Oleochemicals.
TODAY JJ-Lurgi Engineering leads the market as a reputable engineering practise with 300 plants delivered.
Headquartered in Malaysia, a China branch brings the headcount to 110.
Expertise in Palm Oil Dry Fractionation / Downstream Processing, Hydrogenation, Fatty Alcohol Production and Bio-fuels were added to the core capabilities.
CONSISTENT SUPPORT Over the years, we have grown to be among the strongest in the region, enabling us to cultivate innovations in the field of oils & fats,
oleochemicals and biodiesel. We support our customers from design, through to installation and maintenance, while our dedicated
team of after-sales engineers assist our customers in troubleshooting, plant diagnosis and plant upgrading. Our network across South
East Asia allows us to respond quickly to our customers’ needs, ensuring a sustainable future for our partnerships. Ultimately, we
continue to build our reputation on the reliability and performance of the projects over time.
“We offer tailored solutions to our clients’ specific requirements combining proven process technology with innovative engineering. Our commitment to deliver what we promise provides the basis for a long-term relationship with our clients.” Jakob Helms, Managing Director, JJ-Lurgi Engineering
50 51
With more than 40 years at the forefront of engineering, we have built over 20,000 industrial cranes, 10,000 loading bays for warehouses and more than 1,000 building maintenance systems in South East Asia and beyond.
MATERIAL HANDLING
Eight factories, 40 sales and service offices and 1,500 employees.
500 service engineers and technicians across the region.
Full in-house value chain from design through production, to ongoing maintenance and refurbishment.
Expert engineers combining the latest technology with regional and local know-how.
Indonesia | Malaysia | Philippines | Singapore | Taiwan | Thailand | Vietnam
www.mhe-demag.com
52 53
Engineered for the Long TermWe engineer, manufacture and maintain cranes and other material handling products. We see ourselves as solution providers, offering a wide range of products relevant to a host of applications combining the highest certified quality, intelligent design and solid craftsmanship.
HANDLING WITH CAREA joint venture between Jebsen & Jessen (SEA) and Demag Cranes &
Components, the MHE-Demag Group operates in over 40 locations with
more than 500 responsive service engineers, supported by an attentive
back-office, intelligent IT infrastructure and a fleet of over 200 service vans.
We support customers on a wide range of projects from industrial crane
solutions to innovative car parking and building maintenance systems.
Excellent execution is ensured through our highly experienced, diligent and
passionate staff. Local teams of experts support each project’s specific technical
requirements – whether it’s product development, flexible scheduling or
custom service packages.
MATERIAL HANDLING
54 55MATERIAL HANDLING
“We’ve become the market leader through listening closely to our customers, designing highly advanced solutions and partnering with the world leading brands in our field. While growing we’ve never compromised on putting quality, safety and care for the environment first.”Per Magnusson, Regional Managing Director, MHE-Demag
1972 MHE is established by Jebsen & Jessen, through an agreement with Demag.
Company starts with new factories in Singapore and Malaysia.
The new team grows quickly, with operations in Indonesia and Thailand opening within two years.
TODAY MHE-Demag became a joint venture in 1986, and today leads the market for quality material handling solutions in ASEAN.
40 locations in 14 markets with eight factories.
1,500 people, including a team of more than 500 service staff.360° CUSTOMER SERVICE
Our commitment to service excellence starts at the beginning of any project, from advice on the ideal solution, through to intensive
operational and technical training. Valuing solid, long-term partnerships our service extends through the life cycle of MHE-Demag
equipment and to other material handling brands. We fix, upgrade and modify equipment according to requirements. To ensure fast
maintenance service we keep stock of the most vital and frequently used parts.
56 57
Region’s leading engineer and manufacturer of offshore lifting and pulling equipment.
The world’s leading distributor of offshore cables.
30 years’ experience in offshore & marine accommodation and installation.
Dedicated offshore & marine service unit.
OFFSHORE
With a 15,300sqm waterfront yard and a 10,000sqm distribution centre in Singapore, a 3,250sqm manufacturing facility in China and dedicated service centres in Singapore, Malaysia and the UAE, we support our offshore and marine customers worldwide.
Australia | Brazil | China | Malaysia | Singapore | United Arab Emirates
www.offshore.jjsea.com
58 59OFFSHORE
A Toolbox of Marine & Offshore SolutionsWe provide a toolbox of solutions to support our customers’ marine and offshore needs. Our 400 strong workforce includes in-house engineering, project management teams and a dedicated service & response unit.
DELIVERING TO THE COMPLEX NEEDS OF THE INDUSTRYOur track record of delivering quality to our customers ensures a lasting
reputation. The world’s leading shipyards and offshore service providers choose
us and stay with us. As well as providing a breadth of services, the toolbox our
customers need, we bring a wealth of experience and technical know-how
to every project. To complete the experience, our dedicated service unit is
ready to respond, wherever and whenever our customers need us. We lead
the market as one of the largest manufacturers of offshore winches, cranes,
A-frames, and complex deck machinery systems in Asia and as the world’s
leading distributor of specialty cables to the marine & offshore sector.
60 61OFFSHORE
2012 Halcyon Offshore joins Jebsen & Jessen Group of Companies.
The company is already well established, building on an engineering business with a 20 year history.
The workforce and operations in China, Australia and Singapore become part of the Group.
TODAY The name Jebsen & Jessen Offshore is already recognised in the market as a reliable and effective partner.
The company expands the service business, with new operations in Malaysia and Dubai.
An extensive multi-million dollar upgrade of the Singapore shipyard increases capacity for large scale deck machinery projects.
“Our solid track record, in-house technical capabilities and strict adherence to tight delivery commitments have earned us a can-do reputation in the industry.”Aw Chin Leng, Regional Managing Director, Jebsen & Jessen Offshore
RESPONSIVE, CAPABLE AND READY TO SERVE Our reputation is built on a track record of delivering, even in the most challenging circumstances. With one of the industry’s largest
teams of in-house engineers, our Equipment business develops in-house technology and we manage OEM projects for clients. The
reputation of our Cables business was established and is maintained by delivering the highest quality products at all times and meeting
our customers’ time-critical requirements, cost effectively. Our dedicated Service unit ensures the fast recovery of customers’ deck
machinery equipment and systems; covering a broad remit from audit, repair and spare parts through to technical tasks.
62 63PACKAGING
Award-winning packaging design services.
Five ISO & OHSAS certified manufacturing facilities.
Global brands as loyal customers for over 30 years.
Leading innovative application of EPS in construction.
40 years of evolving to meet the region’s changing packaging needs. We’ve developed deep expertise in solving our customers’ problems with innovative solutions from award winning component packaging to EPS foam for construction.
Malaysia | Singapore | Vietnam
www.packaging.jjsea.com
64 65
Innovative, Efficient Packaging and Foam SolutionsWe design and manufacture a wide range of total packaging solutions and innovative foam products. We provide global brand leaders with solutions for a variety of applications. Our foam components are used in manufacturing and our EPS foam in construction and landscaping.
PROTECTIVE, EFFECTIVE PACKAGINGWe develop specific solutions to suit our customers’ needs, working with a
range of materials including: foam, PP Danpla, paper pulp, wood and PET. We
are recognised by industry and customer awards for our innovative approach
to design. Our brand Labplas leads the regional market for PET bottles, jars
caps and closure, with a reputation for meeting the high standards required
for F&B, Pharma and Home Care applications. Across the region and beyond,
our customers value our track record for just-in-time delivery and our
commitment to low impact solutions using recyclable materials and CFC
free foam.
PACKAGING
66 67PACKAGING
“Our expertise and track record in packaging design and production are individually tailored to meet our customers’ total packaging requirements in terms of performance, environmental consideration and total costs.”Chui Tau Siong, Regional Managing Director, Jebsen & Jessen Packaging
1976 The Group’s first acquisition turned Insulpack into a Jebsen & Jessen company.
Established as market leader in Singapore.
Team of 80, with one factory.
TODAY More than 20 blue chip customers, including some of the world’s leading brands.
Market leader in Singapore, Malaysia and North Vietnam.
Team of 650 with five factories.
INNOVATIVE FOAM SOLUTIONS FOR MANUFACTURING & CONSTRUCTIONBuilding on a foundation in foam moulding, we developed foam component solutions for a variety of non-packaging applications
including: air-conditioners, crash helmets, medical devices and car manufacturing. Our EPS Geofoam is manufactured from expanded
polystyrene into large lightweight blocks used in diverse and creative construction and landscaping applications from roads to stadium
seating, green wall systems and aquarium landscaping.
68 69
Global industry leaders as technology partners.
Market recognition in each of the diverse industry segments we serve.
Translating customer needs into solutions.
State-of-the-art support structures.
TECHNOLOGY
Brunei | Cambodia | Indonesia | Malaysia | Myanmar | Singapore | Thailand | Vietnam
www.technology.jjsea.com
Beyond the technology, distribution excellence is about using local insight and knowledge, standing on the firm ground of a reputation for delivery and supporting customers throughout the lifecycle of the relationship.
70 71TECHNOLOGY
Distributing Relevant Market Leading BrandsWe bring together application, service and technology driven activities. Across the region we provide equipment and complete turn-key solutions through seven divisions: Air Conditioning, Energy, Healthcare, Industrial Services, Pumps, Scientific Equipment and Turf & Irrigation.
ADDING VALUE WITH SERVICE & EXPERTISEDrawing on our regional network of industry focused resources; we bring
relevant global brands to key markets. Our focus on after-sales service and our
commitment to prompt fulfilment and performance excellence forms the basis
for long term relationships with our customers. With a solution and application
driven approach, our services aid our clients to run efficient operations – from
managing a successful golf course to producing energy from bio fuels. Our
strategic investments in logistic facilities and state-of-the-art IT infrastructure
continuously improve the customer experience, resulting in us becoming an
integral part of our clients’ supply chain.
72 73TECHNOLOGY
1997 Aligning various elements of the Group’s engineering activities, the foundation for what today is known as Jebsen & Jessen Technology was laid.
Three divisions: Industrial Processing, Pumps and Energy.
The company starts in Malaysia, Thailand, Indonesia and Singapore with 160 people.
TODAY Turf & Irrigation acquired in 2002, Healthcare joined in 2003, Air Con and Scientific joined in 2011.
Seven divisions: 370 people in eight countries generate a turnover of $130m.
Regional expansion led to today’s operations in Vietnam, Cambodia, Myanmar and Brunei.
“We build our business by delivering on our customers’ three most important needs: speed, transparency and trust.”Hans Ulrich Hansen, Regional Managing Director, Jebsen & Jessen Technology
A LOCAL PARTNER FOR INTERNATIONAL BRANDSWe work closely with our technology partners to create sustainable relationships. Our corporate platform provides real-time data
on business activity in the varied markets and local teams provide insight on market needs. Long term relationships with leading
technology partners have ensured the success of our regional divisions in each of their specialist fields: Energy, Healthcare, Industrial
Services, Pumps and Turf & Irrigation; and, in our Thailand focused businesses: Air Conditioning and Scientific Equipment. Across all
divisions we add value through our teams of local technical experts, our experienced sales force and our customer service.
74 75
FOR TOMORROWOur entrepreneurial spirit and ability to adapt keeps us relevant to our customers and the markets we serve. By fulfilling our responsibilities for the environment and communities we operate in, we do our part in creating a sustainable future for our business, our people and our customers.
CARBON NEUTRAL SINCE 2011
Beginning in 2007, we created a system for measuring our
carbon footprint and invested in exploring and instigating
cost-effective carbon reduction initiatives such as converting
our main offices to LED lighting and being amongst the first in
Singapore to invest in solar panel solutions for power generation
at a manufacturing facility. Since 2011 we’ve partnered with a
leading carbon credit programme to invest in offsetting projects
in the region.
PIONEERS FOR GLOBAL STANDARDS
In the late 1990s, we led the field implementing a
rigorous environment, health and safety protocol.
Until today we continue to maintain high standards,
ensuring all our member companies are certified ISO
14001 and OHSAS 18001. We also went ahead of
peers in discouraging entertainment involving cruelty
to animals, giving up shark’s fin and fois gras in the late
1990s. Facility energy consumption targets and our
procurement policies ensure we remain focused on
reducing, reusing and recycling.
ACTING ON OUR RESPONSIBILITIES
Our vision of corporate responsibility is that it stands as a constant
part of what any organisation should do. In our Business Principles
we document the expectations we have of our corporate behaviour.
Environment, health and safety policies and procedures provide a
structure for action throughout our businesses. Our CSR activities nurture
and sustain connections with people in the communities we serve.
FOR TOMORROW
50 companies, all certified ISO 14001 and OHSAS 18001
150,000 tonnes of CO2 emissions offset since becoming carbon neutral in 2011
14 communities impacted by CSR projects and investments in seven years
76 77
MEETING A NEED
Since 2007 this in-house CSR programme has
delivered 14 social and environmental projects
targeted at a defined need in communities across
the region. 200 members of staff from all levels
of the company have participated as volunteers,
learning not only about the environment and the
lives of the wider community but also about each
other as colleagues. The impact of the projects
includes fresh water supplies for a remote island
community in Malaysia and school buildings for a
rural Philippine village.
COMPANY LED COMMUNITY ACTIONAs well as Meet a Need, our business units
develop their own programmes for supporting
and interacting with the communities they work
in. From tree planting to education sponsorship,
companies develop relationships with charitable
organisations in their local communities. Our staff
generosity ensures the success of fundraising drives
in response to disasters within the region.
WORKING TOGETHER FOR TOMORROWAll staff across the Group are entitled to join a Meet a Need trip. Beyond
the impact on beneficiaries the experience of working as a team has a lasting
effect on participants. Overcoming language and cultural differences, they’ve
learned about each other’s countries and the diverse work done across the
Group’s member companies.
14 projects in six countries, affecting the lives of thousands of local people
Over 2,000 applications from staff and 200 lucky participants
More than S$5m invested in meeting a local need
RESPONDING TO ENVIRONMENTAL AND SOCIAL NEEDSPartnering with international and local charities Meet a Need helps
respond to defined needs in local communities. Running two projects a
year, one is focused on social needs including education, housing and food
security, and the other on environmental issues such as conservation,
animal welfare and restoring natural ecosystems.
FOR TOMORROW
78 79
Ayutthaya Balikpapan Bangkok Batam Batu Hijau Bekasi Binh Duong Cebu Chachoengsao Chiang Mai Chonburi Cilandak Cilegon Dubai Haiphong Hanoi Ho Chi Minh City Ipoh Jakarta Johor Bahru Kaohsiung City Karawang Kedah Klang Kota Kinabalu Kuching Manila Medan Melaka Miri Nilai Pahang Pekanbaru Pelambang Penang Perth Petaling Jaya Phnom Penh Rio de Janeiro Segamat Shah Alam Shanghai Simpang Renggam Singapore Sungai Buloh Surabaya Taipei City Tangerang Tianjin Timika Ulu Tiram Yangon
CAMBODIAJebsen & Jessen2nd Floor, Delano Centre#144 Street 169Phnom PenhTel: +855 23 992 610 Fax: +855 23 992 613
INDONESIAJebsen & JessenGraha Inti Fauzi, 7th FloorNo 22, Jalan Buncit RayaJakarta 12510Tel: +62 21 2753 7088 Fax: +62 21 2753 7099
MALAYSIAJebsen & Jessen16, Jalan 51A/225Petaling Jaya Selangor 46100Tel: +60 37861 6228 Fax: +60 37861 6229
MYANMARJJ-PUNBuilding No. 1, 5th FloorMyanmar Info-Tech Hlaing TownshipYangonTel: +95 1 2305135
PHILIPPINESJebsen & JessenUnit 704, PhilPans Corporate Centre#1012 Triangle Drive, Bonifacio Global City Taguig City, Manila 1634Tel: +63 2786 7700 Fax: +63 2786 7716
SINGAPOREJebsen & Jessen (SEA)2 Corporation Road #03-06 Corporation Place Singapore 618494 Tel: +65 6305 3400 Fax: +65 6305 3444
THAILANDJebsen & Jessen 23/110-117 Sorachai BuildingSoi Sukhumvit 63Bangkok 10110Tel: +66 2 787 8888Fax: +66 2 787 8889
VIETNAMJebsen & JessenUnit 1206, Sailing Tower111A, Pasteur StreetHo Chi Minh CityTel: +84 8 6288 7688 Fax: +84 8 3827 2677
TRADING AND FACILITATING BUSINESS FOR 120 YEARS
Privately owned, the Jebsen & Jessen Family
Enterprise employs over 7,000 people worldwide.
The various members of the Jebsen & Jessen
Family Enterprise operate as independent entities,
shouldering their respective responsibilities while
subscribing to the vision and philosophy of their
founding fathers.
The enterprise began with the establishment of
Jebsen & Co in 1895. The founders, Jacob Jebsen
and Heinrich Jessen, went on to establish Jebsen &
Jessen Hamburg in 1909. In December 1963, the
partners established a trading interest in Singapore
and Malaysia - this became the Jebsen & Jessen
Group of Companies South East Asia.
The guiding principle has been to work for
a common goal, mindful that, as the Chinese
philosopher Mencius explains: “Within the four seas,
all men are brothers”. An unbroken chain of three
generations’ commitment ensures that nearly 120
years later, the founders’ legacy still prevails and
thrives. The power of core values such as respect
and autonomy are evidenced in the loyalty of staff
and the reputation amongst customers, partners
and vendors.
Jebsen & Cowww.jebsen.com
Consumer | Industrial | Beverage | Luxury
Sister company Jebsen & Co markets and
distributes a wide array of premium products,
employing 2,200 people. With a uniquely
long established presence, Jebsen & Co offers
companies around the world local market access
along with a high degree of specialisation and
knowledge. From the broad spectrum of products,
Jebsen & Co is responsible for bringing unparalleled
quality to the markets of Greater China, adapting
to the rapidly changing business landscape.
China, Hong Kong, Macau and Taiwan
Jebsen & Jessen Hamburg www.jebsen-jessen.de
Textiles | Chemicals | Garnet
Established in 1909, sister company Jebsen &
Jessen Hamburg is an international trading group,
connecting customers and suppliers across the
globe in more than 80 countries. Comprising
companies in Europe and Asia Pacific and the
Americas, the group itself employs 700 people.
Member companies include leading global
garnet supplier GMA and ready-made garment
merchandiser Triton Textile.
Australia, Bangladesh, China, Germany, Hong Kong,
Indonesia, Italy, Saudi Arabia, United Arab Emirates
and USA
Image courtesy of Wikipedia
4 5
1963
w
We would like to acknowledge and thank the talented
staff who brought this book to life with their photographs.
Jebsen & Jessen (SEA)
Alex Chan, Executive Vice Chairman
Andi Tan, Corporate Communications Executive
Wong Kwai Wah, Group HR Director (till Aug 2013)
JJ-Lapp Cable
Vanessa Loh, Regional Marketing Executive
Jebsen & Jessen Chemicals
Kantamet Jirakittanakul, Senior Sales Executive
Varavut Tansauanwong, Regional Supply Chain Manager
Printed on environmentally friendly paper
JJ-Lurgi Engineering
Lim Chee Hong, Assistant Mechanical Engineer
Mohd Ezwan Ezanie Sumiran, Assistant Mechanical Engineer
MHE-Demag
Christian-André Schultz, Regional Marketing Manager
Segar Supramaniam, Marketing Manager
Tan Ghim Yik, Sales Engineer
And our Meet a Need photographers
Dody Apriyanto, Thiti Hemsirirat, Khoa Nguyen Anh,
Rachan Koomkong, Simon Liou,
Marvin Pangang, Suphab Ngamdee, Nguyen Thuy Dung,
Kevan Tan, Sasin Tipchai, Patrick Wong
6 7
Jebsen & Jessen (SEA) Pte Ltd
2 Corporation Road, #03-06, Corporation Place, Singapore 618494
Tel: +65 6305 3888 Fax: +65 6305 3833
www.jjsea.com
Company No. 197700367N