LIVE PROJECTJOB ANLYSIS OF EMPLOYEES in STATE BANK OF

PATIALABranch: lpu(chaheru)

BY:-MD KHALID EKRAM

AKASH DUBEYVISHAL

PRAVESH NAINA

JOB ANALYSISJob analysis describes what the worker does in terms of activities and functions, and the worker characteristics (skills, knowledge, abilities, and adaptabilities)needed to accomplish the tasks involved.

JOB SPECIFICATION

A written statement that describes the work to be performed by the worker. The description includes general information, a summary sentence(s), detailed duties and responsibilities, and minimum qualifications.

A statement which tells us minimum acceptable human qualities which helps to perform a job. Job specification helps in hiring an appropriate person for an appropriate position.

JOB DESCRIPTION

DIFFRENCES BETWEEN Job Description

▪ It is all about the job and what it entails

▪ It tells you what you must do when you get selected

▪ Tells all about the tasks and responsibilities expected to be performed

Job Specification▪ It is all about the attributes

the management is looking for in the right candidate

▪ Tells you what you must have to be selected for a job.

▪ Tells the level of experiences and skills that a candidate must have to be selected for the job.

ORGANISATION STRUCTURE

MANAGER(Miss Mandeep Kaur)

ASSISTANT MANAGER

HEAD CASHIER(Amandeep)

SINGLE WINDOW OPERATOR(Jaswant rai)

JOB DESCRIPTION &

SPECIFICATION OF BANK

MANAGER

JOB DESCRIPTIONNAME Miss Mandeep Kaur

JOB TITLE Branch Manager

JOB TYPE Regular Full time

ACCOUNTABLE TO No One in the Branch

NO. OF STAFF UNDER HIM 3

DEPARTMENT State Bank of Patiala

MAIN DUTIES & RESPONSIBILITIES• Daily routine checking of the transactions.. • Promoting and marketing the branch and its product• Ensuring there’s a high level of customer service.• Work with colleagues to provide support to all staff. • Monitoring sales Target. • Conflicts and misunderstandings are handled in a positive manner and a satisfactory resolution is normally achieved. • Report to head office.

JOB SPECIFICATION

Qualifications and Knowledge Required • Minimum Graduate• Computer’s Knowledge.• Banking Products knowledge

Skills and Experience Required • No need of experience require• Good communication skills • Good team worker • Ability to be self-directing and motivate others

Key Competency Areas • Leadership • Decision making/problem solving • Communication - verbal and written • Relationship building / teamwork • Adaptability / flexibility

TRAINING ASSESSMENT NEEDSTraining helps the employees to equip themselves with better knowledge and skills. The training needs for the bank manager have to be properly identified and they could be sent to some workshops and increase their awareness on the new updates in the technology in the field of medicine.They should also be trained internally. There should not be any compromise in the quality of services to be provided to the customers.

JOB DESCRIPTION &

SPECIFICATION OF A Bank

cashier

JOB DESCRIPTION

NAME Amandeep

JOB TITLE Head Cashier

JOB TYPE Regular Full time

ACCOUNTABLE TO Miss Mandeep Kaur

NO. OF STAFF UNDER HIM None

DEPARTMENT State Bank of Patiala

JOB DUTIES▪Cash Payment and cash Receipts▪ .Prepare Monthly Reports▪Update passbook▪ATM Cash Reimbursement▪Off site ATM visits

JOB SPECIFICATIONQualifications and Knowledge Required • Must be a graduate

• Knowledge of computer• Knowledge of the local language

Skills and Experience Required • Good communication skills • Good team worker • Maintain accurate and complete records • Good Mathematical Skills.

Key Competency Areas • Ability to work long hours, often under pressure

• Co operative and Friendly towards customers

• Ability to solve problems• Communication skills,• Drive to continue learning throughout

career• Ability to maintain confidentiality

TRAINING ASSESSMENT NEEDS▪ Training is must needed for the cashier as they have to deal with the money and a little mistake put them into the problem, so training is needed for cashier to enhance their knowledge in technology , how to work on the bank software and for the behavior, so that they deal with the customer in good manner.

JOB DESCRIPTION &

SPECIFICATION OF A Single

window operator

JOB DESCRIPTION

NAME Jaswant Rai

JOB TITLE Single Window Operator

JOB TYPE Regular Full time

ACCOUNTABLE TO Miss Mandeep Kaur

NO. OF STAFF UNDER HIM None

DEPARTMENT State Bank of Patiala

JOB DUTIES▪ Providing the needed information & assistance▪ Cash payment and receipt▪ Transfer cash▪ Prepare Draft

JOB SPECIFICATIONQualifications and Knowledge Required • Must be a graduate

• Knowledge of computer• Knowledge of the local language

Skills and Experience Required • Good communication skills • Good team worker • Maintain accurate and complete records • Good Mathematical Skills.• Confidentiality maintenance

Key Competency Areas • Ability to work long hours, often under pressure

• Co operative and Friendly towards customers

• Ability to solve problems• Communication skills,• Drive to continue learning throughout

career

TRAINING ASSESSMENT NEEDS▪ In order to sustain performance there is need for training. Training of Single Window operator will increase their performance and they will deal with the customer in good way, so that the number of customer increase. When ever new rules come in the banking sector bank management have to give information regarding changes through the training.

INTERNAL SOURCES OF RECRUITMENT▪ Promotion▪ Departmental Exam

EXTERNAL SOURCES OF RECRUITMENTBank advertise their vacancy on the bank’s

website and classified in the newspaper

THANK YOU