joe killen tunstall #mwc14 #mhealth
TRANSCRIPT
Evolving Fixed Line Telecare to
Chronic Disease Support Using
Mobile
February 2014
Joe Killen, International Business Director
1. What is standard Telecare?
2. Introduction of mobile Telecare solutions
3. Strategic shift to combine chronic disease
healthcare support with telecare = Telehealthcare
4. Mobile Telehealthcare
Contents
Fall DetectorPull Cord
Zone trigger
CO2 Detector
Pressure Mat
Movement detectorTrigger
Alert trigger Natural Gas Detector
Flood Detector
Smoke Detector
Temeperature Extremes
Telecare
What is Telecare?
SERVICES
Automatic identification of user calling
Activation by waterproof trigger anywhere at home
Data base record of any relevant health issues, family
members, keyholders
Emergency resource mobilisation
Live monitoring of emergencies
Outbound calls to reduce social isolation
Advanced telecare – smoke detectors, fall detectors
Flu vaccination and heatwave campaigns
Traditional Fixed Line Telecare
TYPICAL USER PROFILE
Female, average age 82 years, lives alone.
Sample number of users by country
UK 1,85M
ES 0,75M
D 0,50M
FR 0,50M
Traditional Fixed Line Telecare
SERVICES
TCC or TeleCareChat facilitates the integration of elder
people with hearing or people suffering communication
disorders to the telecare service.
People with hearing impairments not traditionally covered by
telecare services.
Usually communications between the operator and user are
only verbal
Mobile Telecare Solutions
Interface FlexibilityUsher Syndrome, Color blindness or sign system
necessity.
• In order to adapt the user interface to
the different disabilities it is possible to
enable a low contrast interface, special
color blindness interface or pictograms.
Bilingual Dialogue Option
Objectives
Lack of coordination between Social and Health Service
Duplication of services
Insufficient economic resources
User discontent
Today
Social
Services Health
Services
Tomorrow
Social
Services
Health
Services
Health and Social Care data exchange
Coordination between services and better prioritisation
Efficient services
User satisfaction
Political gains
Health and Social Care Convergence
10
Health and Social Care Coordination - Telecomms
Doctors NursesHealth
AuthoritiesPatients
Support Infrastructur
esEtc…
System Admin
TelehealthCare PortalThir
d P
art
y
Tele
healt
h
Data
Tele
care
D
ata
Agenda
Data
Runs
Report
s
Asset
Mgt
Etc
…
BI
Web Interface
Tunstall Telehealth Platform
Third Party Data
Telehealth UsersTunstall Telehealth
Users
Telecare Platform
Telecare Users
Web Interface
Health and Social Services
Agend
a
Telecare Referrals
Telehealth Referrals
CRM Regional
Health Service
Health and Social Care Coordination – Back Office IT
Telecare Users are also Chronic Disease PatientsAverage chronic diseases per person
Key Facts
• Telecare population presents a much higher health cost for the total population
• The average number of chronic diseases in Telecare population is considerably higher
• Linking clinical and social data from the information systems for health and social services (betiON), provides an overview of the population, useful to clinicians, social service professionals and researchers.
Source:- Basque
Health Authority
Blue = general population
Red = telecare users
Medication adherence, Smartphone bluetooth link to
dispenser
Vital Life Sign monitoring, data transmitted via Smartphone
peripherals to Telehealthcare platform
Personalised notifications to Smartphone, configured from
Telehealthcare platform
Personalised notifications and advice, vaccinations,
treatment improvements
Carer support to Smartphone. Incidents, advice
New Mobile Functionality from Smartphones 1
Management of doctor and specialist appointments via
Smartphone
Social networks according to chronic disease category
Control and orientation post hospital discharge
Rehabilitation support
Fall Detection
New Mobile Functionality from Smartphones 2
Fixed Line Telecare Services
Summary
Mobile Telecare Services
Health and Social Care Convergence
Mobile Telehealthcare
Thank you
© 2013 Tunstall
Joe Killen
International Business Development Director