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JOHN L. JACOBS CHIEF MARKETING OFFICER AND EXECUTIVE VICE PRESIDENT Re-Establishing Trust in Times of Financial Uncertainty THE AD CLUB FINANCE EVENT 2.06.2012

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Page 1: John Jacobs Presentation

JOHN L. JACOBS

CHIEF MARKETING OFFICER AND EXECUTIVE VICE PRESIDENT

Re-Establishing Trust in Times of Financial Uncertainty

THE AD CLUB FINANCE EVENT 2.06.2012

Page 2: John Jacobs Presentation

RE-ESTABLISHING TRUST

THE AD CLUB FINANCE EVENT 2.06.2012

in Times of Financial Uncertainty

Page 3: John Jacobs Presentation

REBUILDING TRUST & CREDIBILITY

THE AD CLUB FINANCE EVENT 2.06.2012

is the Result of Action and Deed, NOT Words

Page 4: John Jacobs Presentation

SAY IT…

THE AD CLUB FINANCE EVENT 2.06.2012

DO IT…REPEAT…REPEAT…REPEAT…

Page 5: John Jacobs Presentation

THE GOLDEN RULE OF COMMUNICATION

THE AD CLUB FINANCE EVENT 2.06.2012

“Communicate onto others as they wish to be

communicated to”

Page 6: John Jacobs Presentation

OVER COMMUNICATE

THE AD CLUB FINANCE EVENT 2.06.2012

Page 7: John Jacobs Presentation

THE AD CLUB FINANCE EVENT 2.06.2012

INTIMATE

INTERMEDIATE

ENVIRONMENT

CUSTOMER

Page 8: John Jacobs Presentation

MARKET VOLATILITY

THE AD CLUB FINANCE EVENT 2.06.2012

Page 9: John Jacobs Presentation

GLOBAL ECONOMY

THE AD CLUB FINANCE EVENT 2.06.2012

Page 10: John Jacobs Presentation

THE AD CLUB FINANCE EVENT 2.06.2012

Page 11: John Jacobs Presentation

ACCESS TO CAPITAL

THE AD CLUB FINANCE EVENT 2.06.2012

Page 12: John Jacobs Presentation

MARKET STRUCTURE

THE AD CLUB FINANCE EVENT 2.06.2012

Page 13: John Jacobs Presentation

BEWARE OF

UNINTENDED

CONSEQUENCES

THE AD CLUB FINANCE EVENT 2.06.2012