journey to end user computing dallas vmug may 2013

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Page 1: Journey to end user computing   dallas vmug may 2013

1© Copyright 2012 EMC Corporation. All rights reserved.

Page 2: Journey to end user computing   dallas vmug may 2013

2© Copyright 2012 EMC Corporation. All rights reserved.

Tommy TrogdenTwitter: @vTexanBlog: www.vTexan.com

Page 3: Journey to end user computing   dallas vmug may 2013

3© Copyright 2012 EMC Corporation. All rights reserved.

Why EUC today?

Page 4: Journey to end user computing   dallas vmug may 2013

4© Copyright 2012 EMC Corporation. All rights reserved.

The world has changed…and moved on – THANK

GOD !

Page 5: Journey to end user computing   dallas vmug may 2013

5© Copyright 2012 EMC Corporation. All rights reserved.

This is the past…lets not dwell on it !

Page 6: Journey to end user computing   dallas vmug may 2013

6© Copyright 2012 EMC Corporation. All rights reserved.

This is the future!….access anytime/anyplace

Page 7: Journey to end user computing   dallas vmug may 2013

7© Copyright 2012 EMC Corporation. All rights reserved.

End User Computing Is No Laughing Matter

Page 8: Journey to end user computing   dallas vmug may 2013

8© Copyright 2012 EMC Corporation. All rights reserved.

How much of our IT lives have changed?

Page 9: Journey to end user computing   dallas vmug may 2013

9© Copyright 2012 EMC Corporation. All rights reserved.

Paying Attention? Quick Poll !!

• How many people in the audience have a Smart Phone?• How many people in the audience

have a tablet of some sort?• How many people in the audience

have a laptop?• How many of you have used ALL 3

today already ?

Page 10: Journey to end user computing   dallas vmug may 2013

10© Copyright 2012 EMC Corporation. All rights reserved.

What Apps can you not live without?

Page 11: Journey to end user computing   dallas vmug may 2013

11© Copyright 2012 EMC Corporation. All rights reserved.

Agility Cost

Applications

Infrastructure

Users

SaaS

New

OldDev - QA Stage - Prod

Build Run Scale

Public CloudPrivate CloudHybrid Cloud

PortableIT Controlled

Scalable

ElasticInfinite

AutomatedSelf Service

Your Cloud Risk

SharedVision

Competing for business

Competing for business

Page 12: Journey to end user computing   dallas vmug may 2013

12© Copyright 2012 EMC Corporation. All rights reserved.

Background: Six Years of VDI Began as “Windows XP on VMware”

Basic Connection Brokers kinda stunk

Limited Use Cases…Cool Factor…– Lead by the VMware Infrastructure

Team

Lesson Learned: Capacity requirements grew too fast, and increased the cost to scale out beyond the POC or initial Pilot

Page 13: Journey to end user computing   dallas vmug may 2013

13© Copyright 2012 EMC Corporation. All rights reserved.

Background: Ecosystem Solutions Addressing Capacity Concerns…

– Citrix Provisioning Server, VMware Composer

Solving one problem creates several more…

– Roaming Profiles & User Data– Application Distribution & Virtualization

New Lessons: A completely different management strategy is required…and the old ways don’t go away

Page 14: Journey to end user computing   dallas vmug may 2013

14© Copyright 2012 EMC Corporation. All rights reserved.

Important Items for Proper Sizing

Read / Write ratios

Linked-Clone vs. Persistent users

Concurrency of Logged in users

Login and Logout behaviors of the users

Steady State / Normal IOPS

Page 15: Journey to end user computing   dallas vmug may 2013

15© Copyright 2012 EMC Corporation. All rights reserved.

VDI Technology Overview

VMware View– View Composer

Citrix XenDesktop– Provisioning Server (PVS)– Machine Creation Services (MCS)– Personal Virtual Disk (pvDisk)

Page 16: Journey to end user computing   dallas vmug may 2013

16© Copyright 2012 EMC Corporation. All rights reserved.

CITRIX: PVS Storage Mapping

Master Image– Stored on or “behind” the PVS

Server– Streamed to the guest via the

network

Write-Cache (aka “Linked-Clone”)– One created per desktop

Page 17: Journey to end user computing   dallas vmug may 2013

17© Copyright 2012 EMC Corporation. All rights reserved.

VMware View: Composer Overview

View Manager works with View Composer

– Composer manages the “Linked-Clones”

Persona at the array or network levels

Page 18: Journey to end user computing   dallas vmug may 2013

18© Copyright 2012 EMC Corporation. All rights reserved.

VMware View: Storage Mapping

Replica Images created from a Master Image

Replicas can be placed on specific datastores

Linked-Clones are related to a replica

Page 19: Journey to end user computing   dallas vmug may 2013

19© Copyright 2012 EMC Corporation. All rights reserved.

Background: Don’t Forget Performance

User Experience was the LAST thing to be considered…

– Storage Performance is the #1 Culprit

FAST, FAST Cache, and spindle count solve that problem…

Page 20: Journey to end user computing   dallas vmug may 2013

20© Copyright 2012 EMC Corporation. All rights reserved.

Importance of Image Optimization Each desktop creates unique

storage IO

Optimize the desktop– Remove unneeded features– Offload antivirus w/ vShield

Endpoint

Huge factor in shaping user experience, performance & cost

Page 21: Journey to end user computing   dallas vmug may 2013

21© Copyright 2012 EMC Corporation. All rights reserved.

Here Comes the IO Storm

IO Storms are the peaks that occur in the VDI storage lifecycle

Each “storm” has it’s own attributes that make it nasty

– Boot Storms – Read Intensive– Login Storms – Write Intensive– Logout Storms – Read Intensive

Page 22: Journey to end user computing   dallas vmug may 2013

22© Copyright 2012 EMC Corporation. All rights reserved.

Background: The way to go is… For years, the entire industry has

been telling customers the same thing:

NON-PERSISTENT desktops will save you money on

infrastructure & management

Page 23: Journey to end user computing   dallas vmug may 2013

23© Copyright 2012 EMC Corporation. All rights reserved.

Is a non-persistent desktop cheaper? Unless you transition ALL of your

desktops to the new model, you now have TWO desktop management strategies to maintain

Modernizing or Virtualization applications is not cheap…and is very time consuming

Productivity WILL suffer for most users as they can’t work like

they always have

Page 24: Journey to end user computing   dallas vmug may 2013

24© Copyright 2012 EMC Corporation. All rights reserved.

Non-Persistent isn’t ALL bad… When a non-persistent desktop is

the right choice, it’s great…– Call centers– Task Workers– Education and Training– Contractors and Remote Workers

Yes, it can be a cheaper choice…– when it’s the right fit

Page 25: Journey to end user computing   dallas vmug may 2013

25© Copyright 2012 EMC Corporation. All rights reserved.

Why Persistent will never go away… Cheaper than the alternative in the

long run

Easier to manage and support

Less complexity to design and maintain

Leverages the existing management practice

Users will always DEMAND persistence

Page 26: Journey to end user computing   dallas vmug may 2013

26© Copyright 2012 EMC Corporation. All rights reserved.

Why New All-Flash Arrays make sense?

INLINE deduplication…– Persistent and Non-Persistent

desktops consume the SAME capacity

With ALL-FLASH capacity…– Performance issues at the array level

go away

No need to create separate infrastructures to host persistent and non-persistent desktops

Page 27: Journey to end user computing   dallas vmug may 2013

27© Copyright 2012 EMC Corporation. All rights reserved.

Why does this make sense? Manage your physical & virtual

desktops the same way!– Don’t design around PVS, MCS, or

Composer– Forget about roaming profiles– Keep distributing and updating

your applications the same way

Page 28: Journey to end user computing   dallas vmug may 2013

28© Copyright 2012 EMC Corporation. All rights reserved.

End Point Device

FAT Wyse

Thin 10zig

Zero Tablet

Desktop

App Virt ThinApp

OS Win 7/8

Protocol Profile Mgmt

Management

Patching

Anti Virus

Broker

Catalog

vSphere

Directory

AD

McAfee

View

Citrix

vCenter

Users

Network

Campus

WAN

Balance

Security

Core Switch

Directory

Cisco

WAAS

Cisco ACE

Nexus 7k

VPN Access

Nx1000v

Compute

Virtual

Logical

Physical

VM Density

vSphere ver

Service Prof

Blades

Datacenter

Storage

Desktop

Local

IP Network

SAN

Flash

DeDupe

VMFS

NFS

RAID 5/10

ArrayVendor

UCS 6100

Nx1000v

It Takes a village !!

Page 29: Journey to end user computing   dallas vmug may 2013

29© Copyright 2012 EMC Corporation. All rights reserved.

End User Computing Best PracticesThe Keys To Success

Develop A Holistic EUC Strategy– It’s MORE than VDI

Define A Governance Model

Establish A Technology Stack That Works … For You!

Assessment And Discovery Utilizing Automated Tools

Focus On The User - Establish A Comprehensive User Communication & Training Plan

Page 30: Journey to end user computing   dallas vmug may 2013

30© Copyright 2012 EMC Corporation. All rights reserved.

View Resources:• Booting 500 desktops, on 11 drives in under 6mins• How to install, configure and deploy VMware View 5 on vSphere 5• View 5 Performance Best Practices (Rules of thumb of sizing VDI)• Quick VDI Sizing HowTo (Storage Focused)• Various Info around deploying VDI (VDI 101)• Upgrading to VMware Horizon View 5.2• Fun with Unity Touch and HTML5 “Blast”

EMC + VMware Resources• My Top VMware Resources • The Ever Changing World of Admins (EMC Plugins etc)• My Top Oracle on VMware+EMC Resources

Various Other info:• Blame the Big push for cloud on the iPad• What is a vSpecialist• vBlock: the Answer to the NRE Time Problem

Page 31: Journey to end user computing   dallas vmug may 2013

31© Copyright 2012 EMC Corporation. All rights reserved.