Project OverviewProject Overview

North America Backups

John Napier

North American DCS Solutions

Project GoalsProject Goals

Provide system BackupsEvery project needs a Backup“No one cares about backup, they

only care about restores”– Mike Walker

DescriptionDescription

Project Initiation 25%=>

Project Execution 10% =>

Project Closure 25%=>

% time spent on standard backup projects

Current StatusCurrent Status

‘Lack of planning on your end necessitates an emergency on mine.’– 70% request a resource for ‘next week’– 8% are in ‘Emergency’ mode– 7% have planned ahead

ImprovementsImprovements

Tools – 2 years ago, no project management– 1.5 years ago, Excel spreadsheet– 1 year ago TRM, PAR, SRM to PTD– Consistent, improved reporting– New tools in September

PMs– OJT training– Structured training

Steady increase in work

Automation / FixesAutomation / Fixes

TRM checks validity of Project TRM sends out ‘end of project’ email PM closes out request TRM assigns PAR code PAR notifies of holes Justification for ‘emergencies’ Better usage tracking ____________________ ____________________ ____________________ ____________________

Project Manager’s JobProject Manager’s Job

If everything goes perfectly, I have no work to do.

- AKA “I will always have plenty of work to do.”